바(숙박 시설 내)
예약 가능 여부 확인

펍러브 @ 엑스머스 암스 유스턴 여행 후기

1 out of 5
펍러브 @ 엑스머스 암스 유스턴
1 Starcross Street, London, England

이용 후기

6.6
평점 10 - 훌륭해요. 221개 이용 후기 중 47개" "
평점 8 - 좋아요. 221개 이용 후기 중 67개" "
평점 6 - 괜찮아요. 221개 이용 후기 중 45개" "
평점 4 - 별로예요. 221개 이용 후기 중 29개" "
평점 2 - 너무 별로예요. 221개 이용 후기 중 33개" "

6.8/10

청결 상태

7.0/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

8/10 - 좋아요

Donguk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Exmouth Arms Team 님, 2023년 11월 3일
Hi Donguk, Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to The Exmouth Arms! Warmest regards, The Exmouth Arms Team

2/10 - 너무 별로예요

Jaehyun

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
1층에 펍이 있지만 숙박시설 라운지가 아니어서 식사할 수 없음. 숙소 안에서는 식사 불가. 외부 온도가 26도나 되는 날이었는데 창문도 못열게 막아놔서 환기 전혀 안되고 방 안이 매우 더웠음. 체감상 33도 찍었음. 선풍기 하나로 6명이서 자느라 더워서 잠을 하나도 못잠. 문 경첩이 고장났는지 열고 닫을 때 소음이 굉장해서 계속 잠을 깰 수 밖에 없었음. 2층침대 사용했는데 사다리가 죽음의 사다리였음. 2.5층에 있는 화장실을 가야만 밖을 볼 수 있음. 근데 그마저도 공사장뷰ㅋㅋ 샤워실은 남녀 공용임. 그나마 괜찮았던건 베개 높이ㅋㅋ;;; 밤 10시 전까지는 1층이 펍이라 엄청 시끄러움. 호스텔 여기저기 다녀봤는데 진심 최악의 숙소였음.
2022년 8월에 1박 숙박함
답변 제공: Exmouth Arms Team 님, 2022년 9월 20일
Hi!First and foremost, thank you for taking the time to share your valuable feedback with us.We would like to express our apologies that you had a negative experience in our hostel and that we failed to provide an experience you were looking for.Kindly be advised that our team is working on the case and that we have taken note of your mentioned points, and the concerned department has been notified and will follow up accordingly.Your feedback will help us improve our service. I hope that your stay was otherwise amazing.If you would like to discuss this further, then please contact us.We hope your next stay at The Exmouth Arms will be a pleasant one and looking forward to welcoming you back again.With kindest regardsThe Exmouth Arms Team

2/10 - 너무 별로예요

YUNMI

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 2박 숙박함

8/10 - 좋아요

태현

좋아요: 직원 및 서비스
가볍게 일박하기좋다
유스턴역 이용시 가볍게 일박하기 좋은곳 1층이 펍이다보니 좀 시끄럽긴함
2019년 8월에 1박 숙박함
답변 제공: Mark 님, 2019년 8월 23일
Hi Many thanks for taking time to review us. We hope to see you again soon. Best wishes

2/10 - 너무 별로예요

Seungil

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
부킹이 안되있었다
어렌지가 안되어 매우불편
2018년 12월에 3박 숙박함
답변 제공: Mark 님, 2019년 1월 9일
Hi Thank you for taking the time to write a review. I am a little confused by your comment, could you please explain further what problems you encountered with us? Best wishes

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The worst place ever
really terrible racist at pubs staff did nothing for my wallet stolen even I told them the exact suspect.
2017년 9월에 5박 숙박함

2/10 - 너무 별로예요

Ellen 님, Korea

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치는 좋습니다
Can say this hostel in three words. Small, Hot, Dark. 여성 6인실 예약했는데 남자분이랑 하루 지냈습니다. 직원들은 하나같이 나는 오늘와서 어제일은 모른다고 하고요. 빈 방이 없어서 어쩔 수 없다고 하루 지내면서 내일 방법을 찾아보겠다더니 다음날 남자분 그대로 계셔서 또 다시 다른 직원한테 설명하고 해결했어요. 남자분 체취가 많이 심하셔서 정말 힘들었네요. 여성 전용룸 예약하면서 일정부분 돈 더내는거로 알고있는데 그런거에 대한 얘기도 없고 직원들이 기억을 못해요. 방은 작고 덥고 엄청 어두워요. 바닥에 있는 선풍기 하나, 천장에 노란 전등 하나가 다입니다. 아래층에 펍 음식 가격에 비해 매우 별로에요. 브런치 먹었는데 많이 태워서 가져왔어요. 커피 같이 주문했는데 안줘서 커피 안주냐고 두번이나 얘기했어요. 뒤돌아서면 잊어버리더라구요ㅋㅋ 화장실 두칸에 샤워실 네칸 남녀공용입니다. 나는 숙소따위 중요하지 않다! 진짜 몸 뉘일 곳만 필요하다! 하면 추천해요. 가격이랑 위치는 좋습니다. 위치는 정말 추천할만해요^^ 외국인들과 친구를 하고싶어서 가려고 한다면 글쎄요.. 4박 일정이었는데 보니까 인종별로 방 나눠서 주는거 같아요. 한국, 중국, 인도, 남미쪽 분들이랑 지냈고 심지어 그 남자분도 인도 쪽 같았어요. 이런 호스텔에서 안지내봐서 다른데는 어떤지 모르겠지만 여기는 그랬습니다.
2017년 7월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
저렴한 가격에 이용하기 좋은 곳
저렴한 가격에 이용하기 좋은 호스텔임.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
무난하거나 그 이상
역 바로 주변에 있고 펍이 1 층에 있으나 전혀 밤에 시끄럽지 않음. 스텝도 친절하고 매일매일 하우스키핑을 해줌. 샤워실도 넉넉하고 근처에 바로 역도 있고 테스코도 왕복 20분이면 걸어서 다녀옴. 여러모로 무난하거나 좋은 호스텔.

8/10 - 좋아요

EUN HUI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
펍에서 체크인하고 조식먹고 이상했음
일층 펍으로 들어가서 체크인을 하고 올라가면 된다 ㅋㅋ 그리고 아침 조식은 펍에서 먹는다 신기방기 역실도 깨끗하고 넓고 라디에이터도 빵빵한데 약간 조명이 어두침침하다 그리고 밑이 펍인것치고는 조용한??

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location
The room was clean and the location was great as it was situated in a quiet neighbourhood. There was only one bathroom which was shared by both genders.
Thank you for your feedback - we hope you enjoyed your stay and would like to remind we have more bathrooms on other floors!:) Take care!

10/10 - 훌륭해요

JISUK 님, KOREA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
접근성 좋은 곳이예요~
역에서 가까워서좋고 짐보관도 해줘서좋아요 단점은 숙소는 2층인데 계단폭좁고 엘리베이터없지만 견딜만함 아 콘센트가 2층침대쓰는사람은 이용하기 불편하고 캐비넷은 쪼꼬만것만있네요~자물쇠는 갖고와야합니다. 근데 룸메이트분들은 모두 사용하질않으심;

10/10 - 훌륭해요

Jeongdoo 님, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Reasonable hostel near city centre
It was wonderful to stay in this hostel. I lived in London for 2 years, so I am sure the are of the hostel is perfact. (For example, you can walk to Oxford ST and Kings Cross Station if you want to save the balance of your oystercard.) Facilities were quite good for reasonable price! I completely recommend :-)
Many thanks for your kind word! Hope too see you back - take care!

6/10 - 괜찮아요

Ellen

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Exmouth Arms team 님, 2024년 2월 4일
Hi Ellen, First and foremost, thank you for taking the time to share your valuable feedback with us. We would like to express our apologies that you had a negative experience in our hostel and that we failed to provide an experience you were looking for. We do apologise you were not informed of those. Your feedback will help us improve our service. If you would like to discuss this further, then please contact us. With kindest regards The Exmouth Arms Team

10/10 - 훌륭해요

Cory

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There is a massive pit next door. And construction work begins early. Aside from that, the pub is great
답변 제공: Exmouth Arms team 님, 2024년 2월 19일
Hi Cory, Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to The Exmouth Arms! Warmest regards, The Exmouth Arms Team

2/10 - 너무 별로예요

Olav

2023년 12월에 1박 숙박함
답변 제공: Exmouth Arms team 님, 2024년 2월 4일
Hi Olav, First and foremost, thank you for taking the time to share your valuable feedback with us. We would like to express our apologies that you had a negative experience in our hostel and that we failed to provide an experience you were looking for. We do apologise you were not informed of those. Your feedback will help us improve our service. If you would like to discuss this further, then please contact us. With kindest regards The Exmouth Arms Team

8/10 - 좋아요

tony

Good value for a 1 night stayover for a concert, convenient location next to euston station, and some good eateries nearby. Would stay again.
2023년 11월에 1박 숙박함
답변 제공: Exmouth Arms team 님, 2024년 2월 4일
Hi Tony, Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to The Exmouth Arms! Warmest regards, The Exmouth Arms Team

2/10 - 너무 별로예요

Beverley

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Death trap
Dealbreaker. Fire exit was bolted shut. For this alone the place should be closed down. Negative parts. There is a serious shortage of amenities; 6 rooms on 2nd floor, but only one shower/loo between them. More on the 1st floor, but not many. Shower drain uncovered/broken, every sanitary bin overflowing. Bed sagging in the middle. Strange broken furniture in the bedroom. Note you may need a long extension to charge your phone, and bring a torch, some beds are away from the power and there are no bed lights. Public areas desperately need redecorating. Positive. Clean bedding, warm room with opening window.
2023년 11월에 3박 숙박함
답변 제공: Exmouth Arms Team 님, 2023년 11월 16일
Hi Beverley, First and foremost, thank you for taking the time to share your valuable feedback with us. We would like to express our apologies that you had a negative experience in our hostel and that we failed to provide an experience you were looking for. We do apologise you were not informed of those. Your feedback will help us improve our service. If you would like to discuss this further, then please contact us. With kindest regards The Exmouth Arms Team

2/10 - 너무 별로예요

Matteo

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
A singol small bathroom for 20-25 person. In Italy this is unthinkable.
2023년 11월에 5박 숙박함
답변 제공: Exmouth Arms team 님, 2023년 11월 13일
Hi Matteo, First and foremost, thank you for taking the time to share your valuable feedback with us. We would like to express our apologies that you had a negative experience in our hostel and that we failed to provide an experience you were looking for. There are other bathrooms on the 1st floor. We do apologise you were not informed of those. Your feedback will help us improve our service. If you would like to discuss this further, then please contact us. With kindest regards The Exmouth Arms Team

6/10 - 괜찮아요

Patrick

별로예요: 편의 시설/서비스
I liked how they had a place to stow away oversized luggage. They did this for guests free of charge. As for cleanliness and comfort, the place is after all a hostel and therefore one gets what they pay for. Like any hostel, one must endure noise and bad smells from everyone else sharing a room.
2023년 10월에 4박 숙박함
답변 제공: Exmouth Arms Team 님, 2023년 10월 19일
Hi Patrick,Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. If you wish to discuss your negative experiences further, please feel free to contact us. Thank you once again for your stay and your feedback and look forward to welcoming you back to The Exmouth Arms! Warmest regards, The Exmouth Arms Team

10/10 - 훌륭해요

Glenn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent
2023년 10월에 1박 숙박함
답변 제공: Exmouth Arms Team 님, 2023년 11월 3일
Hi Glenn,Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to The Exmouth Arms! Warmest regards, The Exmouth Arms Team

2/10 - 너무 별로예요

Kevin

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Horrible. Rude workers. Bad experience.
2023년 10월에 3박 숙박함
답변 제공: Exmouth Arms Team 님, 2023년 10월 11일
Hi Kevin,First and foremost, thank you for taking the time to share your valuable feedback with us. We would like to express our apologies that you had a negative experience in our hostel and that we failed to provide an experience you were looking for. Kindly be advised that our team is working on the case and that we have taken note of your mentioned points, and the concerned department has been notified and will follow up accordingly. Your feedback will help us improve our service. If you would like to discuss this further, then please contact us. With kindest regards The Exmouth Arms Team

4/10 - 별로예요

JeJae

2023년 9월에 7박 숙박함
답변 제공: Exmouth Arms Team 님, 2023년 10월 11일
Hi JeJae,Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. If you wish to discuss your negative experiences further, please feel free to contact us. Thank you once again for your stay and your feedback and look forward to welcoming you back to The Exmouth Arms! Warmest regards, The Exmouth Arms Team

2/10 - 너무 별로예요

Viral

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
NOT AT ALL SAFE. ONE OF THE ROOMMATES BROUGHT A HOMELESS LADY INSIDE THE ROOM AND LET HER STAY ON MY BED , I HAD TO USE SOMEONE ELSE BED. ALSO THE STAFF DIDN’T ALLOW ME TO CHANGE CLOTHES ON THE UPPER FLOOR WASHROOM EVEN THOUGH THEY WERE CLEANED
2023년 9월에 1박 숙박함
답변 제공: Exmouth Arms Team 님, 2023년 10월 11일
Hi Viral,First and foremost, thank you for taking the time to share your valuable feedback with us. We would like to express our apologies that you had a negative experience in our hostel and that we failed to provide an experience you were looking for. Kindly be advised that our team is working on the case and that we have taken note of your mentioned points, and the concerned department has been notified and will follow up accordingly. Your feedback will help us improve our service. If you would like to discuss this further, then please contact us. With kindest regards The Exmouth Arms Team

8/10 - 좋아요

Douglas

Good cheap option for a lone traveler in a beautiful neighborhood
2023년 9월에 3박 숙박함
답변 제공: Exmouth Arms Team 님, 2023년 10월 11일
Hi Douglas,Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to The Exmouth Arms! Warmest regards, The Exmouth Arms Team

8/10 - 좋아요

Michael

2023년 9월에 7박 숙박함
답변 제공: Exmouth Arms Team 님, 2023년 9월 29일
Hi Michael,Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to The Exmouth Arms! Warmest regards, The Exmouth Arms Team

6/10 - 괜찮아요

Mohamad

For the price is acceptable
2023년 9월에 2박 숙박함
답변 제공: Exmouth Arms Team 님, 2023년 9월 20일
Hi Mohamad,Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. If you wish to discuss your negative experiences further, please feel free to contact us. Thank you once again for your stay and your feedback and look forward to welcoming you back to The Exmouth Arms! Warmest regards, The Exmouth Arms Team

8/10 - 좋아요

Delyth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Exmouth Arms Team 님, 2023년 9월 20일
Hi Delyth,Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to The Exmouth Arms! Warmest regards, The Exmouth Arms Team

2/10 - 너무 별로예요

Gerald

2023년 9월에 1박 숙박함
답변 제공: Exmouth Arms Team 님, 2023년 9월 13일
Hi Gerald,First and foremost, thank you for taking the time to share your valuable feedback with us. We would like to express our apologies that you had a negative experience in our hostel and that we failed to provide an experience you were looking for. Kindly be advised that our team is working on the case and that we have taken note of your mentioned points, and the concerned department has been notified and will follow up accordingly. Your feedback will help us improve our service. If you would like to discuss this further, then please contact us. With kindest regards The Exmouth Arms Team

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Actually really good
If you just need a basic bed to stay in near Euston or Kings Cross this is a pretty good option - I can't imagine doing any better for this sort of price. Everything seemed well managed, secure and clean. Would stay there again.
2023년 8월에 1박 숙박함
답변 제공: Exmouth Arms Team 님, 2023년 9월 8일
Hi James,Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to The Exmouth Arms! Warmest regards, The Exmouth Arms Team

10/10 - 훌륭해요

v

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Exmouth Arms Team 님, 2023년 8월 31일
Hi V! Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to The Exmouth Arms soon! Warmest regards The Exmouth Arms Team

4/10 - 별로예요

Glenda

별로예요: 편의 시설/서비스
Probably standard for London accommodation but the room was hot, no ventilation, no secure bag lock up. The bathrooms were disgusting. Missing toilet seat, no loo paper and dirty.
2023년 8월에 2박 숙박함
답변 제공: Exmouth Arms Team 님, 2023년 8월 15일
Hi Glenda,First and foremost, thank you for taking the time to share your valuable feedback with us. We would like to express our apologies that you had a negative experience in our hostel and that we failed to provide an experience you were looking for. Kindly be advised that our team is working on the case and that we have taken note of your mentioned points, and the concerned department has been notified and will follow up accordingly. Your feedback will help us improve our service. If you would like to discuss this further, then please contact us. With kindest regards The Exmouth Arms Team

8/10 - 좋아요

Greg

좋아요: 청결 상태, 직원 및 서비스
easy to get to, quiet and comfortable enough.
2023년 8월에 1박 숙박함
답변 제공: Exmouth Arms Team 님, 2023년 8월 15일
Hi Greg! Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to The Exmouth Arms soon! Warmest regards The Exmouth Arms Team

2/10 - 너무 별로예요

Linda

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No, just no.
Jeg forventer mig ikke meget når jeg bor på hostel, men det her tager førstepladsen i elendighed. På vores etage var der et badeværelse som indeholdt 2 toiletter og 4 bad. Det ene toilet havde intet toiletbræt og det andet kunne ikke skylde ordentlig ud. Det ene bad var termostaten knækket på en skoldende temperatur. Dette gjorde jeg stedet opmærksom på i starten af mit ophold. Der blev dog ikke gjort noget ved det. Generelt er det dårligt vedligeholdt. Badeværelset ligner det er nyrenoveret, men tydeligvis af udygtige folk. Alle fliser ved armaturerne var flækket hele vejen hen, og silicone-fugerne hæftede ikke. Det var meningen der skulle være 2 knager i hver kabine, men mange mangle og hullerne i træet blev ikke lukket af. Generelt lignede stedet en stor vandskade. Selve værelset var lige til til lille side (selv for et hostel), Så kun hver anden kan have en stor kuffert med. Hvis du kun har en mindre taske som ka ligge i et lille skab er det fint. Generelt egner stedet sig kun hvis du lige mangler en enkelt overnatning og rejser let. Til trods for både aircondition og fane, var værelset ulideligt varmt og de var nød til at være slukket om natten da de larmede meget. Derudover var der kun 4 stikkontakter i hele værelset, hvoraf de 2 gik til ac/fane, så 2 tilbage til 6 mennesker. Taget i betragtning af at det lå ovenpå en pub, havde jeg forventet en del fulde folk og larm hvilket ikke var galt da de lukkede kl 23. Men folk tjekker ind også mellem 22-07. Så afbrudt søvn
The view from my bed.
2023년 7월에 5박 숙박함
답변 제공: Exmouth Arms Team 님, 2023년 8월 15일
Hi Linda,First and foremost, thank you for taking the time to share your valuable feedback with us. We would like to express our apologies that you had a negative experience in our hostel and that we failed to provide an experience you were looking for. Kindly be advised that our team is working on the case and that we have taken note of your mentioned points, and the concerned department has been notified and will follow up accordingly. Your feedback will help us improve our service. If you would like to discuss this further, then please contact us. With kindest regards The Exmouth Arms Team

6/10 - 괜찮아요

Asher

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The bar downstairs does fantastic burgers and it's close to Euston station which makes it convenient. Other than that it's a bed in a boring room with a shared bathroom/toilet with overflowing bins. The hostel itself doesn't have a common room so the only option for socialising in the pub or making friends with the people in your room of which all the ones I encountered were middle aged locals that arrived and left while I tried to sleep.
2023년 7월에 2박 숙박함
답변 제공: Exmouth Arms team 님, 2023년 8월 7일
Hi Asher,Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. If you wish to discuss your negative experiences further, please feel free to contact us. Thank you once again for your stay and your feedback and look forward to welcoming you back to The Exmouth Arms! Warmest regards, The Exmouth Arms Team

8/10 - 좋아요

Sebastian Tobias

단체 여행
좋아요: 직원 및 서비스
My recent stay at Publove Exmouth Arms Euston Hostel was average at best. The pub had a pleasant and stylish setup, but the seat cushions showed wear and were not clean. The main drawback was the shared facilities; having only one set of toilets and bathrooms on each floor for 15-20 guests was clearly insufficient, leading to constant waiting and discomfort. While the hostel has potential, improvements in cleanliness and restroom facilities are needed to enhance the overall guest experience.
2023년 7월에 5박 숙박함
답변 제공: Exmouth Arms team 님, 2023년 8월 7일
Hi Sebastian,Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. If you wish to discuss your negative experiences further, please feel free to contact us. Thank you once again for your stay and your feedback and look forward to welcoming you back to The Exmouth Arms! Warmest regards, The Exmouth Arms Team

8/10 - 좋아요

valerie

좋아요: 직원 및 서비스
2023년 7월에 2박 숙박함
답변 제공: Exmouth Arms Team 님, 2023년 7월 26일
Hi Valerie, Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit.Thank you once again for your stay and your feedback and look forward to welcoming you back to The Exmouth Arms soon!Warmest regardsThe Exmouth Arms Team

6/10 - 괜찮아요

Zhaoxi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This place saved me from having to pay hundreds of pounds for a last-minute hotel booking. It's right beside London Euston, so super convenient for travelers going through that station. On the other hand, it's right beside a construction site, very expensive for a hostel, and the rooms were unbearably hot at night. Everyone in my room slept without their blankets.
2023년 7월에 1박 숙박함
답변 제공: Exmouth Arms team 님, 2023년 7월 12일
Hi Zhaoxi,Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. If you wish to discuss your negative experiences further, please feel free to contact us. Thank you once again for your stay and your feedback and look forward to welcoming you back to The Exmouth Arms! Warmest regards, The Exmouth Arms Team

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
2023년 6월에 4박 숙박함
답변 제공: Exmouth Arms Team 님, 2023년 6월 15일
Hi!Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to The Exmouth Arms soon! Warmest regards The Exmouth Arms Team

10/10 - 훌륭해요

Ana

2023년 5월에 1박 숙박함
답변 제공: Mark 님, 2023년 5월 31일
Hi AnaThank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit.Thank you once again for your stay and your feedback and look forward to welcoming you back to The Exmouth Arms soon!Warmest regardsThe Exmouth Arms Team

10/10 - 훌륭해요

Juan Manuel Collazo

좋아요: 직원 및 서비스
The property is ok for about 1 night maybe a maximun 2. The conditions are ok but they could improve the showers, and clean more the areas.
2023년 5월에 2박 숙박함
답변 제공: Exmouth Arms team 님, 2023년 5월 29일
Hi Juan Manuel! Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to The Exmouth Arms soon! Warmest regards The Exmouth Arms Team

10/10 - 훌륭해요

Elisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooming was comfortable, staff was nice and helpful.
2023년 5월에 1박 숙박함
답변 제공: Exmouth Arms Team 님, 2023년 5월 19일
Hi Elisa, Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to The Exmouth Arms soon! Warmest regards The Exmouth Arms Team

4/10 - 별로예요

Ryan

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
With it being a hostel I wasn't expecting much, but I didn't expect the conditions to be so bad. The room was in fair condition. The windows could barely be open to let in fresh air which also brought noise from the pub downstairs. The bathrooms were gross, mattresses were terribly thin and people constantly came and went throughout the night making it impossible to sleep. Do yourself a favor and spend a few extra dollars to have your own space.
2023년 5월에 5박 숙박함
답변 제공: Exmouth Arms Team 님, 2023년 5월 19일
Hi Ryan,First and foremost, thank you for taking the time to share your valuable feedback with us. We would like to express our apologies that you had a negative experience in our hostel and that we failed to provide an experience you were looking for. Kindly be advised that our team is working on the case and that we have taken note of your mentioned points, and the concerned department has been notified and will follow up accordingly. Your feedback will help us improve our service. If you would like to discuss this further, then please contact us. With kindest regards The Exmouth Arms Team

8/10 - 좋아요

Wilmer

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
City of london central
2023년 4월에 1박 숙박함
답변 제공: Exmouth Arms team 님, 2023년 5월 1일
Hi Wilmer!Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to The Exmouth Arms soon! Warmest regards The Exmouth Arms Team

6/10 - 괜찮아요

Julian

Looks not flushing
2023년 4월에 1박 숙박함
답변 제공: Exmouth Arms team 님, 2023년 4월 10일
Hi Julian,Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. If you wish to discuss your negative experiences further, please feel free to contact us. Thank you once again for your stay and your feedback and look forward to welcoming you back to The Exmouth Arms! Warmest regards, The Exmouth Arms Team

6/10 - 괜찮아요

Yoko

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
バッドにコンセントもライトも無いのが不便。 共有のキッチンやキッチン家電も無い。 お湯さえも沸かせない。
2023년 3월에 1박 숙박함
답변 제공: Exmouth Arms team 님, 2023년 4월 3일
Hi Yoko!Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. If you wish to discuss your negative experiences further, please feel free to contact us. Thank you once again for your stay and your feedback and look forward to welcoming you back to The Exmouth Arms! Warmest regards, The Exmouth Arms Team

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
地點方便，但衛生設施不足
我住在6人混合的房間。在3/F，3/F有5個房間，我的房間有6人入住。然而，3/F只有一個廁所和浴室，並不是分開。如有人使用，就要到閣樓的廁所(一個)。衛生設施不足。(可能受樓宇大小的局限所致)。有時廁紙可能要自備，原因是廁紙被拔斷時，不能從廁紙架中取出廁紙。閣樓的廁所水喉並沒有熱水。 房間地面不是平，有輕微傾斜。有足夠的暖氣。第一晚入住時睡在床時感覺痕癢，慢慢習慣了。 寄存行李的環境有點凹凸不平，燈光不足，有點不乾淨。需自行取回行李。通往3/F的樓梯很窄，不適合大型行李上落，這點要留意。 雖然有很多不足，但地點而然很好，因為鄰近Euston火車站和Underground，交通方便。如果短期過夜其實也可以的。
2023년 3월에 3박 숙박함
답변 제공: Exmouth Arms team 님, 2023년 3월 27일
Hi,First and foremost, thank you for taking the time to share your valuable feedback with us. We would like to express our apologies that you had a negative experience in our hostel and that we failed to provide an experience you were looking for. Kindly be advised that our team is working on the case and that we have taken note of your mentioned points, and the concerned department has been notified and will follow up accordingly. Your feedback will help us improve our service. If you would like to discuss this further, then please contact us. With kindest regards The Exmouth Arms Team

10/10 - 훌륭해요

DAIKI

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
立地は駅が近くとても便利です。施設内、トイレ、シャワーも清潔感がありとても快適に過ごせました。しかし、私は2泊したのですが自分の寝巻きをベッド上に置いて出掛けて帰ってくると寝巻きがなくなっており受付に申し出ると清掃員が間違えてどっかにやったかもしれないとだけ言い、謝罪の言葉すらなかった。私の管理不足もあるとは思いますが、清掃員と施設の連携がとれていないのかと思います。利用する際は全部セーフティボックスに入れ利用するほうがいいと思う。
2023년 3월에 2박 숙박함
답변 제공: Exmouth Arms team 님, 2023년 3월 27일
Hi Daiki!Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to The Exmouth Arms soon! Warmest regards The Exmouth Arms Team

4/10 - 별로예요

Bonnie

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Exmouth Arms team 님, 2023년 3월 27일
Hi Bonnie,First and foremost, thank you for taking the time to share your valuable feedback with us. We would like to express our apologies that you had a negative experience in our hostel and that we failed to provide an experience you were looking for. Kindly be advised that our team is working on the case and that we have taken note of your mentioned points, and the concerned department has been notified and will follow up accordingly. Your feedback will help us improve our service. If you would like to discuss this further, then please contact us. With kindest regards The Exmouth Arms Team

2/10 - 너무 별로예요

Simeon

2023년 2월에 1박 숙박함
답변 제공: Exmouth Arms Team 님, 2023년 3월 2일
Hi Simeon, First and foremost, thank you for taking the time to share your valuable feedback with us. We would like to express our apologies that you had a negative experience in our hostel and that we failed to provide an experience you were looking for. Kindly be advised that our team is working on the case and that we have taken note of your mentioned points, and the concerned department has been notified and will follow up accordingly. Your feedback will help us improve our service. If you would like to discuss this further, then please contact us. With kindest regards,The Exmouth Arms Team