My hotel location was moved to another one of their hotels and we only found out on arrival! We then waited for an hour, outside, in the cold, for the keys to be handed over at the new location. Not to mention the shared bathroom and kitchen was not to the cleanest of standards. No compensation or good will gesture was offered when I called them; simply told to book again then ask the key handover staff for a discount. Haha; this hotel will never see my money again and my advice is to avoid this unorganised hotel.