No heating in room, . I had to ask for another room, as it was not offered. The pool was freezing, I could not go in, as it was so cold I would of had a heart attack. I communicated to staff at the hotel prior to arriving, about the pool as it was important to me as I had my grandkids with me. They lied and said the pool is good to go. Ice cold is not good to go. Would not go back.