내부

티슬 런던 하이드 파크 켄싱턴 가든스 여행 후기

4 out of 5
티슬 런던 하이드 파크 켄싱턴 가든스
104 Bayswater Road, London, England

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 384개" "
평점 8 - 좋아요. 1004개 이용 후기 중 376개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 144개" "
평점 4 - 별로예요. 1004개 이용 후기 중 59개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 41개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place to stay alone. Located in the quiet area!! However breakfast was not impressive.
2019년 9월에 1박 숙박함
답변 제공: Guest relations 님, 2019년 9월 16일
Thank you for your amazing review, we were delighted to read you had an enjoyable stay but sorry you did not enjoy the breakfast. Please do let us know how we could have made breakfast more enjoyable and we hope we can welcome you back to the hotel soon again.

8/10 - 좋아요

MINHO

좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
하이드파크 바로 인접한 교통이 편리함. 시설은 별로
공항에서 익스프레스로 한방에 패딩턴역까지 그리고 도보로 약 10분 거리에 있는 곳입니다. 호텔 바로 앞이 하이드파크라서 충분히 누릴 수 있지만, 실제 여행가서 아침일찍 빼면 그럴 시간도 없구요. 비 오면 또 공원갈일은 더더욱 없죠. 하지만 버스나 지하철 이용하기 매우 편리한 1존내 위치한 곳입니다. 객실은 엉망이에요. 그냥 잠만 자기 좋고, 수압도 좋아요. 헤어드라이어도 엄청 쎕니다. 여기까지구요. 냉장고는 없고, 청소하는 분들 냄새인지 냄새가 나서 저는 환기도 충분히 시켰고, 전반적인 상태는 그닥입니다. 택스까지 해서 1박에 20만원으로 다녀온것 같네요 결국 가성비 좋은 호텔은 없는듯 합니다. ㅎ
2019년 7월에 7박 숙박함

8/10 - 좋아요

Nayoung

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
괜찮은 곳
화장실에서 락스 냄새가 났던거 빼고는 괜찮았음. 다만 마지막 날 머물렀는데 패밀리 룸치고 너무 좁았음.
2019년 7월에 1박 숙박함

10/10 - 훌륭해요

Jesse 님, Joplin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thought this property was great for a week long stay. Was close to the subway, a convenience store right on the corner, safe and walkable. Great location.
2024년 3월에 6박 숙박함
답변 제공: Rupok 님, 2024년 3월 27일
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our property to be ideal for your week-long stay.It's wonderful to know that our proximity to the subway, as well as the convenience of having a store nearby, added to the convenience of your stay. Ensuring our guests feel safe and comfortable is always a top priority, and we're delighted that you felt secure and found the area walkable.Our location is indeed one of our standout features, and we're glad it contributed to making your stay enjoyable. We appreciate your kind words and are grateful for your feedback.Should your travels bring you back to the area, we would be honored to welcome you again for another great stay. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know. Thank you once again for choosing to stay with us!

10/10 - 훌륭해요

Alan

연인과의 여행
Location and view overlooking Kensington Gardens. Room. Convenience. Quiet. Good value. Some fine staff.
2024년 3월에 9박 숙박함
답변 제공: Rupok 님, 2024년 3월 26일
Thank you for sharing your positive feedback with us! We're delighted to hear that you enjoyed the location and the view overlooking Kensington Gardens. It's fantastic that you found the room convenient, quiet, and offering good value for your stay.We're also glad to know that you encountered some fine staff during your visit. Providing exceptional service is something we take pride in, and we'll be sure to pass along your compliments to our team members.If there's anything else we can do to enhance your experience or if you have any further feedback to share, please don't hesitate to let us know. We look forward to welcoming you back again in the future.Warm regards,Reception Team

10/10 - 훌륭해요

Eimear

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2024년 3월에 3박 숙박함
답변 제공: Rupok 님, 2024년 3월 23일
I'm glad you liked the response! If you have any more questions or need further assistance, feel free to ask. Have a great day!

8/10 - 좋아요

Renee 님, Leicester

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Hotel was fine. The room didn’t have many amenities for example: hand soap in the bathroom, cups, kettle. I booked for two people and was only given one bottle of complimentary water which is not what you’d expect from a 4 star hotel. I did find that it was quite noisy from other guests coming in and out the corridor. Staff were lovely and the room was clean
2024년 3월에 1박 숙박함
답변 제공: Rupok 님, 2024년 3월 23일
Thank you for taking the time to share your feedback with us. While we're glad to hear that you found our staff lovely and the room clean, we apologize for any inconvenience you experienced regarding the lack of amenities and noise disturbances. Providing a comfortable and enjoyable stay for our guests is our top priority, and we're sorry that we fell short of your expectations in this regard. Your comments have been noted, and we will address them with our team to ensure that we improve in these areas. We appreciate your valuable feedback and hope to have the opportunity to welcome you back for a better experience in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

10/10 - 훌륭해요

Rafael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La mejor vista de Kensington Park y Hyde Park, cruzando la calle puedes ir a caminar, correr o simplemente pasear y relajarte. Con dos estaciones de metro a 200mts y paradas de autobuses justo enfrente me parece excelente la ubicación del hotel
2024년 3월에 4박 숙박함
답변 제공: Rupok 님, 2024년 3월 23일
¡Qué maravillosa descripción de nuestra ubicación! Estamos encantados de que hayas disfrutado de la conveniencia de tener Kensington Park y Hyde Park justo al cruzar la calle, ofreciendo un lugar perfecto para pasear, correr o simplemente relajarse. Además, estamos encantados de que encuentres nuestra proximidad a dos estaciones de metro y paradas de autobús justo enfrente excelente. Esperamos que hayas tenido una estancia igualmente encantadora en nuestro hotel y esperamos darle la bienvenida de nuevo en el futuro. ¡Gracias por compartir tu experiencia! Si necesitas algo más, no dudes en informarnos.

10/10 - 훌륭해요

Doreen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
great!
2024년 3월에 2박 숙박함
답변 제공: Rupok 님, 2024년 3월 23일
Thank You

10/10 - 훌륭해요

Sara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Rupok 님, 2024년 3월 23일
Thank You

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to Queensway underground. Gave us early checkin without additional fees. Staff friendly and helpful.
2024년 3월에 3박 숙박함
답변 제공: Muhammad 님, 2024년 3월 13일
Dear Karen,Thank you for your review.We are happy to see that you enjoyed your stay with us and our guest's satisfaction, which motivates us.Have a nice day.

8/10 - 좋아요

Florence 님, Thiais

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Emplacement idéal dans kensington,à deux pas de la station de métro . Personnel hyper sympathique et serviable,un vrai sens de l’accueil . L’hôtel est propre,et bien entretenue malgré ce style un peu vieillot ,nous y retournons pour la 3e fois!
2024년 3월에 1박 숙박함
답변 제공: Rupok 님, 2024년 3월 26일
Merci beaucoup pour votre aimable commentaire ! Nous sommes ravis d'apprendre que vous avez apprécié notre emplacement idéal dans le quartier de Kensington, à proximité immédiate de la station de métro. Il est également gratifiant de savoir que vous avez trouvé notre personnel sympathique et serviable, avec un véritable sens de l'accueil.Nous sommes fiers de maintenir un niveau élevé de propreté et de bien-être dans notre établissement, malgré son style un peu vieillot. Votre fidélité en tant que client, en revenant pour la troisième fois, est la plus belle récompense que nous puissions espérer.Nous sommes impatients de vous accueillir à nouveau lors de votre prochaine visite. Si vous avez besoin de quoi que ce soit d'autre, n'hésitez pas à nous contacter.Cordialement,Reception

8/10 - 좋아요

Becky

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great spot to hop on and hop off.
2024년 2월에 2박 숙박함
답변 제공: Rupok 님, 2024년 3월 8일
Dear Guest,Thank you for taking the time to review us.Kind regards, Rupok

10/10 - 훌륭해요

stewart

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location 2 tube lines nearby and opposite Hyde park
2024년 3월에 1박 숙박함
답변 제공: Rupok 님, 2024년 3월 9일
Dear Stewart,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed our great location, with the convenience of having two tube lines nearby and the beautiful Hyde Park just across the street.At [Your Establishment], we strive to provide our guests with a convenient and comfortable experience, and we're pleased to know that our location added value to your stay. Hyde Park's proximity offers a fantastic opportunity for leisurely strolls and enjoying the natural beauty right at our doorstep.We appreciate your kind words and look forward to welcoming you back on your next visit. If there's anything specific you'd like to share or if you have any suggestions for improvement, please feel free to reach out. Your feedback is invaluable to us.Thank you once again for choosing [Your Establishment]. We hope to have the pleasure of hosting you again in the future.Warm regards,Rupok

10/10 - 훌륭해요

John 님, Granite Falls

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Rupok 님, 2024년 3월 8일
We appreciate your comments and look forward to welcoming you back for another enjoyable experience.Thank you for choosing our hotel!

6/10 - 괜찮아요

Samer

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
size of the room was less than expected for the price . heater was not working and hotel has to provide a portable heater.
2024년 2월에 2박 숙박함
답변 제공: Rupok 님, 2024년 3월 8일
We apologize for the inconvenience you experienced during your stay. It's regrettable that the room size was not up to your expectations, and we're sorry for any discomfort caused by the non-functioning heater. Providing a portable heater was a proactive solution, but we understand this is not the ideal experience. Your feedback is valuable, and we'll address these issues to enhance our guests' overall comfort. If there's anything else you'd like to share or if there's a way we can make it up to you, please let us know. We appreciate your understanding and hope to welcome you back for an improved experience in the future.

10/10 - 훌륭해요

Lisa

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel in a good location, very close to bus stop and tube statio. Will definitely stay again
2024년 2월에 4박 숙박함
답변 제공: Rupok 님, 2024년 3월 8일
Thank you for your positive feedback! We're delighted to hear that you had a great experience at our hotel and found the location convenient. It's wonderful to know that you plan to stay with us again. We look forward to welcoming you back and ensuring another enjoyable stay. If there's anything specific you loved or any suggestions for improvement, feel free to share. Thank you for choosing our hotel!

8/10 - 좋아요

Elizabeth

연인과의 여행
Excellent location, clean and quiet room, really lovely breakfast with very friendly staff. Particularly good breakfast staff service from ? Soliboy.
2024년 2월에 1박 숙박함
답변 제공: Rupok 님, 2024년 2월 23일
Dear Elizabeth,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed your stay and that several aspects of your visit stood out.It's wonderful to know that you found our location excellent and that your room was clean and quiet. We're especially pleased to hear that you had a delightful breakfast experience with very friendly staff, and we appreciate your recognition of Chiboy's excellent service. We'll make sure to pass along your kind words to him.Your feedback is invaluable, and it motivates us to continue providing exceptional service. We're grateful for your choice to stay with us and look forward to the opportunity to welcome you back in the future. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to let us know.Safe travels, and we hope to see you again soon!Best regards,Rupok

6/10 - 괜찮아요

Johnny

2024년 2월에 3박 숙박함
답변 제공: Rupok 님, 2024년 3월 23일
Thank You

10/10 - 훌륭해요

Alison

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel, right opposite Hyde Park/Kensington Gardens. Two tube stations within 10 min walk - Queensway & Bayswater. Safe place to walk around, with plenty of places to eat within a 10 minute walk. Everything you need in the hotel and friendly staff.
2024년 2월에 2박 숙박함
답변 제공: Rupok 님, 2024년 2월 13일
Dear Alison,Thank you for taking the time to share your positive experience with us! We are delighted to hear that you found our hotel to be great, especially with its prime location right opposite Hyde Park/Kensington Gardens. It's wonderful that you found the proximity to two tube stations, Queensway and Bayswater, convenient for your travels.We're pleased to know that you felt the area was safe to walk around and that there were plenty of dining options within a 10-minute walk. It's always our aim to provide a comfortable and convenient stay for our guests.We appreciate your kind words about our hotel amenities and the friendliness of our staff. Your feedback is valuable to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything specific you loved or any suggestions you have, feel free to let us know. Thank you again for choosing our hotel!

10/10 - 훌륭해요

Claire

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was very impressed with the checkin staff and my room at the back was lovely and a bonus very quiet.
2024년 2월에 2박 숙박함
답변 제공: Rupok 님, 2024년 2월 6일
Dear ClaireWe are absolutely thrilled to receive your positive feedback about our check-in staff and your experience in the room. Thank you for taking the time to share your impressions with us!It's wonderful to hear that our check-in staff left a lasting impression on you. We believe in the importance of warm and welcoming service, and we're delighted that our team could contribute to the positive start of your stay.We're also pleased that your room at the back met your expectations and provided a quiet and pleasant environment. Creating a peaceful and comfortable atmosphere is one of our top priorities, and it's fantastic to know that we succeeded in this regard.We will make sure to share your comments with our staff, as it's always uplifting for them to hear when their efforts are appreciated. Your feedback serves as motivation for us to continue delivering excellent service to all our guests.Thank you once again for choosing our hotel, and we look forward to the opportunity of welcoming you back in the future. If there's anything specific you loved about your stay that you'd like us to highlight to our staff, please feel free to share more details.Best Regards,Rupok

8/10 - 좋아요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: Rupok 님, 2024년 1월 31일
Dear Guest,Thank you for taking the time to review us and we hope to welcome you back soon.

10/10 - 훌륭해요

Emily

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved the room, it was tidy and a great view.
2024년 1월에 1박 숙박함
답변 제공: Rupok 님, 2024년 1월 31일
Thank you for your positive feedback! We're delighted to hear that you loved the room, found it tidy, and enjoyed the great view. We strive to provide a comfortable and enjoyable experience for our guests. If there's anything specific you loved or any suggestions you have, feel free to share. We look forward to welcoming you back in the future!

4/10 - 별로예요

Alistair

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 1월에 2박 숙박함
답변 제공: Rupok 님, 2024년 1월 20일
Thank you for taking the time to share your feedback on your recent stay at our hotel. And Thank you for choosing to stay with us.Warm regards,

10/10 - 훌륭해요

Nikolaos

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good position opposite Kensington Gardens.Close to the Tube network and bus stops on Bayswater Road.A short walk to shops,cafe's and restaurents.Supermarket on street level of hotel.
2024년 1월에 2박 숙박함
답변 제공: Rupok 님, 2024년 1월 14일
Thank you for taking the time to share your positive experience and highlight the convenient aspects of our location. We're thrilled to hear that our proximity to Kensington Gardens, the Tube network, and bus stops on Bayswater Road added to your overall satisfaction. It's great to know that you found the nearby shops, cafes, and restaurants easily accessible, making your stay even more enjoyable.Additionally, we're pleased to offer the convenience of a supermarket on the street level of the hotel to cater to your immediate needs. We appreciate your feedback and hope to continue providing you with a comfortable and well-located experience in the future. If you have any specific recommendations or if there's anything else we can do to enhance your next stay, please feel free to let us know. We look forward to welcoming you back!

8/10 - 좋아요

JOHN

좋아요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Muhammad 님, 2023년 12월 29일
Dear John,Thank you so much for taking the time to let us know how your stay was. I am delighted that everything was to your liking, and we created such a good impression. I hope we will see you many times again in the future.Regards,Duty Manager

8/10 - 좋아요

Kwok Wing

2023년 12월에 1박 숙박함
답변 제공: Muhammad 님, 2023년 12월 29일
Dear Kwok Wing,Thank you so much for taking the time to let us know how your stay was. I am delighted that everything was to your liking, and we created such a good impression. I hope we will see you many times again in the future.Regards,Duty Manager

10/10 - 훌륭해요

Einar

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Muhammad 님, 2023년 12월 29일
Dear Einar,I am delighted that the team went out of their way and contributed to a great stay in London. We hope to welcome you again at our hotel.RegardsDuty Manager

10/10 - 훌륭해요

Pia

2023년 12월에 4박 숙박함
답변 제공: Muhammad 님, 2023년 12월 29일
Dear Pia,I am delighted that the team went out of their way and contributed to a great stay in London. We hope to welcome you again in the future.Regards,Duty Manager

10/10 - 훌륭해요

Mandy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All good for the price point, very happy to recommend…
2023년 12월에 1박 숙박함
답변 제공: Muhammad 님, 2023년 12월 29일
Thank you for taking the time to share your feedback with us. I was overjoyed to see that you were able to indulge in our hotel experience, and I was happy to hear that you were comfortable and happy throughout your stay.Thank you once again.Regards,Duty Manager

10/10 - 훌륭해요

Hannah

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great for a short stay
Very clean hotel, nice location and perfect for a night in the capital, staff were helpful and friendly
2023년 12월에 1박 숙박함
답변 제공: Muhammad 님, 2023년 12월 29일
Dear Hannah,Thank you ever so much for taking the time to recognise our amazing team. It’s wonderful to know our staff has really stepped up the hospitality and helpfulness throughout the visit. Your comments have been shared with the teams to continue to inspire such great service and attention!Regards,Duty Manager

10/10 - 훌륭해요

evie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Second time staying here and it won’t be the last staff are friendly rooms are clean and comfy.
2023년 12월에 3박 숙박함
답변 제공: Muhammad 님, 2023년 12월 29일
Dear Evie,Thank you ever so much for taking the time to recognise our amazing team. It’s wonderful to know our staff has really stepped up the hospitality and helpfulness throughout your visit. Your comments have been shared with the teams to continue to inspire such great service and attention!RegardsDuty Manager

8/10 - 좋아요

Dianna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It was ok deluxe room not exactly deluxe in my opinion
2023년 12월에 3박 숙박함
답변 제공: Muhammad 님, 2023년 12월 29일
Dear Dianna,Thank you for taking the time and writing a review for us. I am sorry our deluxe room category did not satisfy your liking, but we do have upgraded room categories available at the property. Please let us know the next time you are here so we can try to accommodate you as much as we can.Regards,Duty Manager

10/10 - 훌륭해요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Muhammad 님, 2023년 12월 16일
Dear Sharon,Thank you for taking the time to write a review for your latest stay at Thistle Ken Gardens.We are happy that you enjoyed your stay with us and we left a good impression for you.Regards

4/10 - 별로예요

Matthew

출장 여행
별로예요: 숙박 시설 상태 및 시설
The main smoking area is also the entrance to the building. Checkin took longer than usual, only person manning reception could not check someone in, and had to find someone. I don't mind a little wait but it was also fiercely panic attack inducingly hot. The room was tired with many bodges evident. Not one usb charging point. Desk is hard to use as the kettle has been placed in a draw taking up most of the leg room,.not good for a business traveler. Plus point, it was quiet and the shower was good.
2023년 12월에 1박 숙박함
답변 제공: Muhammad 님, 2023년 12월 29일
Dear Mathew,Thank you for choosing Thistle Kensington Gardens during your latest visit to London. We thrive on providing excellent service to all our guests; therefore, we are deeply concerned to hear about the issues you faced during your last stay with us. These are rare occurrences, and our management team will ensure that the matter is addressed to the relevant departments as a matter of priority to avoid similar occurrences in the future. I hope you give us another chance so we can make it up-to your expectations, and please let us know the next time you visit us.Regards, Duty Manager

8/10 - 좋아요

lou

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Muhammad 님, 2023년 12월 5일
Dear Guest,Thank you so much for taking the time to let us know how your stay was. I am delighted that everything was to your liking, and we created such a good impression. I hope we will see you many times again in the future.

10/10 - 훌륭해요

Laura

2023년 12월에 1박 숙박함
답변 제공: Muhammad 님, 2023년 12월 5일
Dear Laura,Thank you so much for taking the time to let us know how your stay was. I am delighted that everything was to your liking, and we created such a good impression. I hope we will see you many times again in the future.

10/10 - 훌륭해요

Paul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location opposite Hyde Park and easy walking distance of both Queensway and Bayswater tube stations. Very comfortable room too.
2023년 11월에 1박 숙박함
답변 제공: Muhammad 님, 2023년 11월 30일
Thank you for taking the time to share your feedback with us. I was overjoyed to see that you were able to indulge in our hotel experience, and I was happy to hear that you felt relaxed and comfortable throughout your stay.

8/10 - 좋아요

christer

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The heating didn’t work, the room was cold.
2023년 11월에 3박 숙박함
답변 제공: Muhammad 님, 2023년 11월 30일
Dear Christer,I am sorry to hear that you had a less than satisfactory experience, and I apologize for any inconvenience caused. We will take your feedback on board to ensure improvements are implemented.

8/10 - 좋아요

Alison

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location close to the tube and the park If you wanted to walk to Knightsbridge. Clean hotel good breakfast. Would stay again
2023년 11월에 2박 숙박함
답변 제공: Muhammad 님, 2023년 11월 30일
Dear Alison,Thank you for taking the time to share your feedback with us. I was overjoyed to see that you were able to indulge in our hotel experience, and I was happy to hear that you felt relaxed and comfortable throughout your stay.

10/10 - 훌륭해요

Lynne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location easy access to the tube and the park
2023년 11월에 1박 숙박함
답변 제공: Muhammad 님, 2023년 11월 30일
Dear Lynne,Thank you for taking the time to share your feedback with us. I was overjoyed to see that you were able to indulge in our hotel experience, and I was happy to hear that you felt relaxed and comfortable throughout your stay.

6/10 - 괜찮아요

Nicholas

2023년 11월에 1박 숙박함
답변 제공: Muhammad 님, 2023년 12월 29일
Dear Nicholas,Thank you for taking the time to write a review for us.Regards

10/10 - 훌륭해요

Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Muhammad 님, 2023년 11월 30일
Thank you for taking the time to share your feedback with us. I was overjoyed to see that you were able to indulge in our hotel experience, and I was happy to hear that you felt relaxed and comfortable throughout your stay.

8/10 - 좋아요

Kevin

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Convenient but basic
Very convenient location and a good price for London. Rooms are basic and small and a bit stuffy at night. A perfect hotel if you just need a place to sleep
2023년 11월에 1박 숙박함
답변 제공: Muhammad 님, 2023년 11월 30일
Thank you for taking the time to share your feedback with us. I was overjoyed to see that you were able to indulge in our hotel experience, and I was happy to hear that you felt relaxed and comfortable throughout your stay.Regards,Duty ManagerMuhammad

6/10 - 괜찮아요

Bjarni

가족 여행
Fine hotel for 3 nights
2023년 11월에 3박 숙박함
답변 제공: Muhammad 님, 2023년 11월 30일
Dear Bjarni,Thank you for taking the time to share your feedback with us. I was overjoyed to see that you were able to indulge in our hotel experience, and I was happy to hear that you felt relaxed and comfortable throughout your stay.

10/10 - 훌륭해요

Suzanne

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely beautiful. We were so grateful to have the experience of both your hotel and the Marble Arch location. Thank you.
2023년 10월에 1박 숙박함
답변 제공: Muhammad 님, 2023년 11월 30일
Dear Suzanne,Thank you for taking the time to share your feedback with us. I was overjoyed to see that you were able to indulge in our hotel experience, and I was happy to hear that you felt relaxed and comfortable throughout your stay.

6/10 - 괜찮아요

Perry

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Muhammad 님, 2023년 11월 30일
Dear Perry,Thank you for leaving experience.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly front desk staff allowed us a very early check-in (which was much apprecitated) had a hard time finding anyone at the front desk in person (after 7pm) when i had a question but called from my room telephone and someone replied
single bed
2023년 10월에 1박 숙박함
답변 제공: Ikram 님, 2023년 11월 7일
Dear Sir/Madam Thank you so much for your feedback regarding your recent stay with us at Thistle Kensington Gardens.We always strive to deliver the best experience to our guests and I am pleased to know that you had an enjoyable stay with us. It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. We greatly look forward to welcoming you back in the not too distant future.Kind RegardsIkram Reception manager

6/10 - 괜찮아요

Elle

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Ikram 님, 2023년 11월 7일
Dear Ella Thank you so much for your feedback regarding your recent stay with us at Thistle Kensington Gardens.We always strive to deliver the best experience to our guests and I am pleased to know that you had an enjoyable stay with us. It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. We greatly look forward to welcoming you back in the not too distant future.Kind RegardsIkram Reception manager

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Ikram 님, 2023년 11월 7일
Dear Lisa Thank you so much for your feedback regarding your recent stay with us at Thistle Kensington Gardens.We always strive to deliver the best experience to our guests and I am pleased to know that you had an enjoyable stay with us. It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. We greatly look forward to welcoming you back in the not too distant future.Kind RegardsIkram Reception manager