Some areas of the hotel (carpets and stairwells) are in need of a deep clean or refresh. Skirtings and paintwork could do with touching up in some areas. Great staff and location, breakfast really good too!
It was comfortable and clean with lovely staff. Breakfast was excellent.
There was no hairdryer available. I had to check out late because I did not have a hairdryer and the manager went out of his way to find one for me to use.
The disturbing fact came when checking in: a person unknown to me was on their system as having made the reservation. My email address was not in their records. Perhaps I have been hackd or had my credit card info accessed. Perhaps you could look into this.
The hotel was clean and quiet with good amenities nearby however the receptionist at the hotel called Malika was rude and totally incompetent. despite being presented with a booking number and full name she was unable to locate my booking until a colleague came over and found the booking almost immediately. Was also completely unhelpful regarding providing parking information for nearby car parks.
david
2024๋ 3์์ 1๋ฐ ์๋ฐํจ
10/10 - ํ๋ฅญํด์
Angharad
2024๋ 2์ 6์ผ
Angharad
2024๋ 2์์ 1๋ฐ ์๋ฐํจ
8/10 - ์ข์์
Jessica
2024๋ 1์ 29์ผ
์ข์์: ์ง์ ๋ฐ ์๋น์ค
Lovely with some faults
Lovely place however constantly sound like water was running in the shower making it hard to sleep properly
Only thing i didnt like was the extra charge for wifi and it wasnt always consistent. I was on the first floor andnit was quite noisy from the surrounding pubs but usually they quiet down by midnight. Rain dripping on the window was annoying
lovely room , staff very helpfull, excellent position for travel conections, quiet beds comfy, breakfast lovely , will stay here again would recomend nothing bad to say
Sequib, I hope I didnโt butcher his name, is an absolute gem to this property. He made our check in swift and easy and made accommodations to our every request. The rooms are clean!! Thank you!
Sadly I didnโt know they doesnโt have any air conditioning , not even an electric and it was hot.
MILAGROS
2022๋ 7์์ 1๋ฐ ์๋ฐํจ
4/10 - ๋ณ๋ก์์
Andrew
์ฐ์ธ๊ณผ์ ์ฌํ
2022๋ 7์ 17์ผ
์ข์์: ์ฒญ๊ฒฐ ์ํ, ํธ์ ์์ค/์๋น์ค
The property was clean and modern, but the windows in our room did not open so it was unbearably hot at night meaning you couldnโt sleep. Staff did provide fans but that only circulated hot air sadly.
Staff were all lovely, helpful and went above and beyond to ensure the complete shambles Expedia made of the booking didn't impact on our opinion of the hotel. Had Expedia made the payment for the room, had efficient customer service and actually booked the family room required we might not have had the worst holiday of our lives. Thank you Travelodge for trying to make up for Expedia's failures.
The hotel is conveniently located to the trains and plenty of nice areas to see. The lobby was nice. The halls had dirt or some of substance all over the hallway floor. The rug in the hall room and our room. The walls of our room had some sort of large stains on the wall a red splatter on the wall on rug. The bed sheets were clean but that was it. We used slippers all the time so as not to walk on the floor barefoot. No A/C and you need to pay for internet but that is ok. I would not stay there again due to the lack of cleanliness. Please keep in monday that I travel a lot and have been to many hotels so this not just some random poor review. If they cleaned and updated the building it could be a nice option.