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"The queen delux studio for 4 is only good for 4 if you are a couple with very small children. There’s no room for 4 full grown people plus luggage in these tiny rooms. The photos on Expedia give views of different rooms which is confusing. It’s one queen bed, one small uncomfortable sofa bed with very little clearance all round for luggage and , well for people. The sofa bed had no view of the small pull out tv, so this was really just a cramped crash pad for the night and is the lowest priced room at the hotel for good reason. We paid $324 for one night in march. , The hotel however is very nice and clean, the location is great, close to theaters, walking to covent garden. If you are a family traveling peak season I would go a couple tube stops further out to get better value unless you have cash to burn. "

"The room was spacious and spotless. Staff were friendly and helpful. The breakfast was excellent. Overall a really good hotel experience."

"Great location and views "

"Ok value for money. Clean rooms if a bit dated. Staff friendly. The air con kept on making strange noises all night despite being turned off. Doors slammed, you’d expect soft close mechanisms in 2026. Green emergency light was too bright, lighting whole room when lights were off, so I had to cover it with post it notes. "

"Perfect for families great location "

"Super expensive, shower ok. It was convenient."

"It was very convenient being next to Heathrow. Staff were great. "

"Everything was nearby and great distance to the train to get around easily. "

"Fantastic place to stay in London."