Find hotels near Lotte Center Hanoi, Hanoi from ₩38,466

"Good comfortable room in a great location "

"Excellent hotel. We stayed 3 nights. Perfect location for the sights of Hanoi. Staff did many things over and above expectations. A senior member of the hotel staff took care of many extra things for us, all in perfect English. Rooftop pool and restaurant are excellent. I’ll recommend this hotel to anyone."

"This hotel is in an excellent location. The atmosphere is quite colourful. The rooms are not very big but comfortable a enough. Great value for money. Fairly clean although a bit of noise from next door due to renovations. Above all, the best thing this hotel has is the Staff. 20/10 in customer service. That alone is enough reason to stay here again in the future. Every single staff member were fantastic and there service is hard to beat!"

"Location was great, the room and amenities in the room was truly 5 star worthy. Large spacious rooms. Was worth the extra dollars compared to other hotels in the area. "

"Clean room, staff was super helpful and friendly and gave good recommendations "

"The staff and location were great "

"Breakfast was excellent Very helpful "

"First time staying in this Hotel. Everything is fine. It is a bit dated compare to some major hotel. In terms of prices, this is on the high side compare to other hotel. But, it is good enough for me."

"I arrived at the hotel close to midnight. While the check-in process was quick, the room I was assigned was in very poor condition, it appeared dirty and had a strong, unpleasant odor, similar to a humid, sweaty smell. The breakfast was also disappointing, as the food tasted artificial and of low quality. I have stayed at this hotel before in 2025, but unfortunately, my experience this time was extremely disappointing. The standard check-out time was noon, and I had a work meeting scheduled at 1:00 PM. I needed a quiet environment to take the call, so I asked the front desk if a one-hour late check-out would be possible. My request was declined, as I was told another guest would be checking into the room. However, I understand that the official check-in time is not until 2:00 PM, which made the refusal somewhat unreasonable. Overall, this was a very negative experience, and I would not choose to stay at this property again."