Find hotels near Lotte Center Hanoi, Hanoi from ₩42,363

"Jimmi was so very helpful and excellent in his care and customer service and did everything to make my stay wonderful- booking tours, taxis etc which were perfect and didn’t require payment until I checked out. I could see him helping others and would rate him 20/10. The cleaning staff were excellent and this is a very clean, affordable and well located hotel. "

"Staff, cleanliness , service, smiles, breakfast "

"Staff were amazing.. breakfast was very good.. Location was just the best so easy to walk the old quarter..Bed was very comfortable.. "

"New renovated room - brand new and everything are new. Friendly front desk "

"I stayed here for two nights and I loved it. The room was very clean, comfortable, and I slept really well, which I appreciated so much. The staff were super friendly and kind, and the balcony and rooftop were beautiful. I enjoyed spending time there. At the end of my stay they even gave me a hotel bag as a gift. It was such a sweet gesture, especially because I actually needed one haha Overall my experience was amazing. I felt great there and I would stay again for sure if I return to Hanoi. I really recommend it! "

"이 호텔은 가격 대비 훌륭한 가치가 있으며, 직원들에 대해 충분히 칭찬할 수 없습니다! 모두 친절했고, 제가 택시에 가방을 두고 내렸을 때(모든 귀중품이 들어 있는) 도와주기 위해 최선을 다했습니다! 한 시간 안에 안전하게 되돌려받았습니다. 호텔은 하노이 중심부에 이상적으로 위치해 있으며, 모든 것이 도보로 이동할 수 있는 거리에 있었습니다. 여행 관련 일을 담당하는 안나는 아주 다정하고 따뜻한 친근한 여성으로 영어를 매우 잘합니다. 여행이나 관광 정보가 필요하면 미아가 도와줄 수 있습니다. 미아는 하노이 힐튼(감옥)을 추천했는데, 방문할 가치가 충분했습니다. 접수 담당 직원 중 한 명인 캔은 다시 한 번 친절하고 도움이 되는 멋진 여성입니다. 오후 접수를 담당하는 ĐA는 항상 미소를 지으며 매우 친절하고 도움이 됩니다. 로열 프리미엄의 모든 분들께 감사드립니다. 저희는 하노이에서 멋진 시간을 보냈으며, 딸 제스가 하자잉 루프에서 돌아오는 동안 머무를 수 있도록 도와주신 특별한 감사도 전합니다!"

"Great stay!"

"Good clean place to stay. Electric concents near bed were lacking. Other than that, everything was super."

"good customer service."