6/10
Two of the staff were great, but upon checkout on Sunday the staff member at the desk was abrupt and lacked general customer service. We had requested a late checkout, which was emphatically denied. In addition they closed the public area in the lobby, so we could not sit and work quietly and had to spend time just sitting in the car waiting for our game on a very hot day. We would do anything in the future to not stay at an IHG property if other options are available, as that was very unhelpful. The property runs on the tournament schedule of adjacent fields, yet had no tolerance for the needs of that consumer.
Amy
2025๋
6์์ 2๋ฐ ์๋ฐํจ