표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 874개 이용 후기 중 459개" "
10 - 훌륭해요
459
평점 8 - 좋아요. 874개 이용 후기 중 242개" "
8 - 좋아요
242
평점 6 - 괜찮아요. 874개 이용 후기 중 86개" "
6 - 괜찮아요
86
평점 4 - 별로예요. 874개 이용 후기 중 52개" "
4 - 별로예요
52
평점 2 - 너무 별로예요. 874개 이용 후기 중 35개" "
2 - 너무 별로예요
35
8.6/10
청결 상태
9.0/10
직원 및 서비스
8.0/10
편의 시설/서비스
8.4/10
숙박 시설 상태 및 시설
8.6/10
친환경
이용 후기
8/10 - 좋아요
Ashley
가족 여행
2024년 5월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I did enjoy the stay. The food was not that good tasting for breakfast. We appreciated it being available
Ashley
2024년 5월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 5월 23일
Dear Ashley,Thank you for your feedback on our amenities. We're sorry to hear that certain aspects did not meet your expectations. We're continually working on improving our offerings based on guest feedback.
2/10 - 너무 별로예요
Gay
아이를 동반한 가족 여행
2024년 5월 19일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Went there for a stay cation with our small grandkids. The pool area was full of about 20 kids running and playing football in the water. Very loud and had very little supervision. Only able to stay at the pool for 10 minutes.
Gay
2024년 5월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 5월 20일
Dear Gay,We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.
8/10 - 좋아요
Andee
출장 여행
2024년 5월 18일
좋아요: 청결 상태, 직원 및 서비스
It was overpriced but ok
Andee
2024년 5월에 3박 숙박함
답변 제공: Assistant General Manager 님, 2024년 5월 20일
Dear Andee,We’re glad that you were satisfied with your visit and would love to hear some additional feedback about how we could improve our service even more.
10/10 - 훌륭해요
James
가족 여행
2024년 5월 6일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay
James
2024년 2월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 5월 6일
Dear James,I’m so glad you enjoyed your stay. It is wonderful to know that you found our rooms comfortable and our associates friendly. Your review and recommendation are welcomed and appreciated. Thank you for staying with us.
10/10 - 훌륭해요
lena
2024년 5월 5일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
lena
2024년 5월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 5월 6일
Dear Lena,Thank you for sharing a review of your recent experience. Our team here at the Holiday Inn Express is committed to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.
6/10 - 괜찮아요
Scarlet
2024년 5월 3일
Scarlet
2024년 4월에 1박 숙박함
10/10 - 훌륭해요
Steve
2024년 5월 1일
Steve
2024년 4월에 1박 숙박함
8/10 - 좋아요
Romelia
2024년 4월 30일
Romelia
2024년 2월에 1박 숙박함
10/10 - 훌륭해요
Tracy
2024년 4월 30일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Tracy
2024년 4월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 5월 6일
Dear Tracy,We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear.
8/10 - 좋아요
Jesse
2024년 4월 29일
A little dated, needs attention in some areas.
Jesse
2024년 4월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 4월 30일
Dear Jesse,Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!
6/10 - 괜찮아요
David
2024년 4월 27일
David
2024년 4월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 5월 20일
Dear David,Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.
10/10 - 훌륭해요
Angie
가족 여행
2024년 4월 27일
좋아요: 숙박 시설 상태 및 시설
We loved the cleanliness of the whole property. Easy check in and check out. Very nice stay.
Angie
2024년 4월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 4월 30일
Dear Angie,Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!
10/10 - 훌륭해요
Brenda
2024년 4월 11일
Brenda
2024년 4월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 5월 6일
Dear Brenda,I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon.
10/10 - 훌륭해요
Kathy 님, Austin
가족 여행
2024년 4월 5일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just as described on the website. Very clean and quiet!
Kathy
2024년 4월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 4월 8일
Dear Kathy,Thank you for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!
2/10 - 너무 별로예요
Juan
2024년 4월 4일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very dirty
Juan
2024년 4월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 4월 4일
Dear Juan,We're sorry to hear that you had a negative experience at our hotel. We take cleanliness and hygiene very seriously, and we apologize for falling short in this area. We have addressed this with our staff and are taking steps to ensure that it doesn't happen again. We're thankful for your feedback and will take action to improve."
4/10 - 별로예요
Abram
가족 여행
2024년 4월 2일
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
It was dirty and didn't smell good
Abram
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 4일
Dear Abram,We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.
10/10 - 훌륭해요
Christine
2024년 3월 28일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Christine
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 30일
Dear Christine,Thank you for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"
8/10 - 좋아요
JESUS
2024년 3월 28일
JESUS
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 17일
Dear Jesus,Thank you for choosing to stay with us and for sharing your positive experience. Your 4/5 rating means a lot to us, and we're thrilled to know that you had a pleasant stay. We're always striving for perfection, and we appreciate your feedback. Should you have any suggestions for improvement, please feel free to share. We hope to welcome you back soon!
10/10 - 훌륭해요
Marissa
가족 여행
2024년 3월 25일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk staff, Tim and Stephen, were super friendly. The other maintenance and housekeeping staff were polite and respectful. An excellent stay!
Marissa
2024년 3월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 26일
Dear Marissa,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!
10/10 - 훌륭해요
Cameron
아이를 동반한 가족 여행
2024년 3월 24일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, clean rooms, great breakfast!
Cameron
2024년 3월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 26일
Dear Cameron,Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!
10/10 - 훌륭해요
Rolando
아이를 동반한 가족 여행
2024년 3월 24일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like this place I really recommend it
Rolando
2024년 3월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 24일
Dear Rolando,I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon.
8/10 - 좋아요
Ezequiel
2024년 3월 22일
Ezequiel
2024년 3월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 4월 12일
Dear Ezequiel,Thank you for your 4-star review! We’re delighted to hear you enjoyed your experience with us. Your feedback is invaluable as we strive to improve and deliver the best guest service possible. We’d love to hear how we can make your next visit a 5-star experience. Looking forward to welcoming you back soon!
10/10 - 훌륭해요
Erika
가족 여행
2024년 3월 17일
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked that it was around different things to do. There was nothing i didnt like
Erika
2024년 3월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 18일
Dear Erika,I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon.
10/10 - 훌륭해요
Tiffany
아이를 동반한 가족 여행
2024년 3월 12일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is really nice hotel for the price we got, clean, the staffs are nice, nice little hot tub and poor, my kids enjoy it so much
Tiffany
2024년 3월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 12일
Dear Tiffany,I’m so glad you enjoyed your stay. It is wonderful to know that you found our rooms comfortable and our associates friendly. Your review and recommendation are welcomed and appreciated. Thank you for staying with us.
2/10 - 너무 별로예요
Michiya 님, Lubbock
2024년 3월 3일
좋아요: 청결 상태
별로예요: 직원 및 서비스
😒
Michiya
2024년 3월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 3일
Dear Michiya,I would like to apologize for the substandard treatment that you received. It has always been our primary goal to provide excellent service to our guests who stay with us. I'm sorry that the service did not live up to those goals for you. We will make every effort to address the issues in order to make sure that it does not happen again for you or our other guests. We would like to thank you for bringing these opportunities to our attention. We value all our guest feedback in order to improve our guest service.
10/10 - 훌륭해요
Timothy
2024년 2월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Timothy
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 2일
Dear Timothy,Thank you for sharing a review of your recent experience. Our team here at the Holiday Inn Express is committed to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.
10/10 - 훌륭해요
Keitha
2024년 2월 24일
Keitha
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 21일
Dear Keitha,Thank you for sharing a review of your recent experience. Our team here at the Holiday Inn Express is committed to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.
10/10 - 훌륭해요
Mikewati
가족 여행
2024년 2월 19일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, very comfy bed, working indoor hot tub, friendly staff, good location.
Thumbs up 👍👍
Mikewati
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 27일
Dear Mikewati,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!
8/10 - 좋아요
Randy
가족 여행
2024년 2월 18일
Hottub blues
The hottub was not hot.
Randy
2024년 2월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 2월 27일
Dear Randy,Thank you for your generosity with the rating. We are glad that you had an enjoyable experience with us, and we look forward to having you back with us again.
10/10 - 훌륭해요
Linda
가족 여행
2024년 2월 17일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was clean and the staff was friendly and helpful. The breakfast we had was very good! The eggs and bacon were cooked to perfection. They had a nice variety of food to chose from.
Linda
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 27일
Dear Linda,Thank you so much for the fabulous rating. We really appreciate your stay and sharing the word about us. We look forward to hosting you soon!
2/10 - 너무 별로예요
crystal
가족 여행
2024년 2월 12일
별로예요: 숙박 시설 상태 및 시설
crystal
2024년 2월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 2월 27일
Dear Crystal,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down.
8/10 - 좋아요
Anthony
가족 여행
2024년 2월 12일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Anthony
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 27일
Dear Anthony,Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!
8/10 - 좋아요
Ruben
아이를 동반한 가족 여행
2024년 2월 9일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Normal
Ruben
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 27일
Dear Ruben,Thank you so much for the fabulous rating. We really appreciate your stay and sharing the word about us. We look forward to hosting you soon!
8/10 - 좋아요
Leslie
2024년 2월 9일
좋아요: 직원 및 서비스, 편의 시설/서비스
Location was really convenient and felt safe tucked behind a few things. The bed was comfortable and the staff were all really nice and welcoming. I did have some problems with my room (a leak/crack in the ceiling and a leaky window... AND the door fell off my mini fridge.) But the hospitality of the staff was worth it to me.
Leslie
2024년 2월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 2월 27일
Dear Leslie,Thank you for your generosity with the rating. We are glad that you had an enjoyable experience with us, and we look forward to having you back with us again.
6/10 - 괜찮아요
Angelina
가족 여행
2024년 2월 6일
The room was clean. The bed was not as comfortable as other stays. The hotel was very completely booked as U was toldwe had the last available room. Breakfast was good. The pool area was disappointing the next morning there were cups floating in water and beer cans laying around not to mention murky water. Probably wont return to this particular hotel.
Angelina
2024년 2월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 2월 27일
Dear Angelina,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down.
10/10 - 훌륭해요
Michael
가족 여행
2024년 2월 5일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Hotel
Great as always
Michael
2024년 2월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 2월 26일
Dear Michael,I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon.
8/10 - 좋아요
Carly
가족 여행
2024년 2월 4일
Tim checked us in. He was very nice. Sang happy birthday to our daughter. Anna was at the front during our check in, very sweet. Would book again.
Carly
2024년 2월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 2월 27일
Dear Carly,Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area!
10/10 - 훌륭해요
Margaret
연인과의 여행
2024년 2월 3일
Loved the hot tub. Very clean hotel
Margaret
2024년 2월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 2월 27일
Dear Margaret,Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!
10/10 - 훌륭해요
실제 이용하신 고객
가족 여행
2024년 1월 31일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Check in and out was easy. Great people at the front desk.
실제 이용하신 고객
2024년 1월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 27일
Dear Anonymous,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!
6/10 - 괜찮아요
Joseph
가족 여행
2024년 1월 31일
I got charge for a carpet stain that was already there when we got our room. I even took a picture time stamped it and will be posting on social media
Joseph
2024년 1월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 2월 27일
Dear Joseph,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down.
10/10 - 훌륭해요
Nancy
출장 여행, 가족 여행
2024년 1월 28일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet, easy check in.
Nancy
2024년 1월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 2월 27일
Dear Nancy,Thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area.
10/10 - 훌륭해요
John
2024년 1월 25일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
John
2024년 1월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 2월 27일
Dear John,Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!
10/10 - 훌륭해요
Terry
출장 여행, 가족 여행
2024년 1월 23일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terry
2024년 1월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 26일
Dear Terry,I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon.
10/10 - 훌륭해요
Terry
출장 여행, 가족 여행
2024년 1월 18일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay❤️
Terry
2024년 1월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 27일
Dear Terry,Thank you so much for your 5-star ratings! We will share this with the rest of the team to let them know to keep up the amazing work!
10/10 - 훌륭해요
Chris E
가족 여행
2024년 1월 16일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I gave a five star and it was truly earned but the toilet paper in the room was the worst
It was like using news paper.
Please consider upgrading the TP
Thank you
Chris E
2024년 1월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 2월 26일
Dear Chris,I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon.
10/10 - 훌륭해요
Jaci
단체 여행
2024년 1월 15일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Jaci
2024년 1월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 27일
Dear Jaci,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!
6/10 - 괜찮아요
Ashley
아이를 동반한 가족 여행, 가족 여행
2024년 1월 14일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The hotel was close to the apex center where our tournament was. Thats about all that I liked. Our room was not very clean and had mouse droppings on our sheets. When I told them the next morning all they said was " I will let them know."
Ashley
2024년 1월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 1월 15일
Dear Ashley,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced
10/10 - 훌륭해요
Cesar
2024년 1월 13일
Cesar
2024년 1월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 27일
Dear Cesar,Thank you so much for your 5-star ratings! We will share this with the rest of the team to let them know to keep up the amazing work!
10/10 - 훌륭해요
Lawrence
연인과의 여행
2024년 1월 7일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and comfortable
Lawrence
2024년 1월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 1월 15일
Dear Lawrence,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!
10/10 - 훌륭해요
Howard
2023년 12월 25일
Howard
2023년 12월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 1월 15일
Dear Howard,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!