Dear Jesus,Thank you for taking the time to share your feedback. We apologize for the issues you encountered during your stay. Your comments about the room condition, amenities, and odour are concerning, and we will address them with our team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for your excellent rating! We're thrilled to hear that you had a wonderful experience during your stay with us. If you ever find yourself in the area again, we'd be delighted to have the opportunity to host you once more.Sincerely,Hotel Manager

Dear Manuel,We're glad to hear that you enjoyed the peaceful atmosphere during your stay. Providing a quiet environment for our guests to relax and unwind is important to us. Thank you for sharing your feedback, and we look forward to welcoming you back for another peaceful stay in the future.Sincerely, Hotel Manager

Dear Guest,We're thrilled to hear that you felt welcome during your stay with us. Providing a warm and inviting atmosphere for our guests is a top priority, and we're delighted that you experienced just that. Thank you for sharing your positive feedback, and we look forward to welcoming you back soon.Sincerely, Hotel Manager

Dear Mary,Thank you for your positive feedback! We're pleased to hear that you appreciated the well-lit atmosphere, encountered friendly staff, and enjoyed the convenient walking distance to restaurants. We hope to provide you with another great experience on your next visit!Sincerely, Hotel Manager

Dear Mariano,Thank you for your excellent rating! We're thrilled to hear that you had a wonderful experience during your stay with us. If you ever find yourself in the area again, we'd be delighted to have the opportunity to host you once more.Sincerely, Hotel Manager

Dear Sammy,Thank you for sharing your positive experience with us! We're thrilled to hear that you felt welcomed during your stay. Creating a warm and inviting atmosphere for our guests is a top priority, and we're delighted that our efforts were successful. We hope to welcome you back for another enjoyable stay soon.Sincerely, Hotel Manager

Dear Kaylie,Thank you for the review. It's nice to see that you had an overall good experience. We regret letting you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again. Sincerely, Hotel Manager

Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found our hotel to be quiet and very comfortable during your stay. Providing a peaceful and comfortable environment is our priority, and we're glad we could meet your expectations. We look forward to welcoming you back again soon!Sincerely, Hotel Manager

Dear Guest,Thank you for your feedback and for giving us a 4-star rating. We appreciate your input. If there are specific areas where we can improve and earn a higher rating in the future, please feel free to share your insights. We value your patronage and look forward to hosting you again for an even better stay next time.Sincerely, Hotel Manager

Dear Guest,We sincerely appreciate your positive feedback on your recent stay with us. It's wonderful to hear that you found our hotel to be very welcoming. We strive to create a warm and inviting atmosphere for all our guests. If there are any specific aspects or suggestions you could provide to make your experience even better, we would be grateful for your insights.Sincerely, Hotel Manager

Dear Jay,Thank you for your valuable feedback. We are delighted to know that your stay with us was enjoyable, relaxing, and peaceful. Our team takes immense pride in providing exceptional guest service and it's gratifying to know that we have met and surpassed your expectations. We look forward to welcoming you back soon.Sincerely, Hotel Manager

Dear Sammy,Thank you for choosing us. We're delighted to hear that you felt appreciated during your stay. Your satisfaction is our priority, and we appreciate your positive feedback. If there's anything specific that stood out as particularly positive, please let us know so we can continue to enhance your experience in the future. We look forward to welcoming you again soon.Sincerely, Hotel Manager

Dear Guest,We appreciate your feedback and are glad to have hosted you. It seems there might have been areas where we could improve, as you rated us 6 out of 10 on Hotels.com. We would like to better understand your experience. If you could provide specific details about what aspects you found lacking, it would be valuable for us to address and enhance our services.Sincerely, Hotel Manager

Dear Sammy,Thank you for visiting our property. We're thrilled to hear that you felt like family during your stay, and we appreciate your positive feedback. It's a true pleasure to serve you, and we look forward to providing total satisfaction to you again in the future.Sincerely, Hotel Manager

Dear Walter,We apologize for the inconvenience you experienced during your stay. Your concerns regarding the 50 charge process, room amenities, breakfast offerings, and room allocation have been noted. We understand your frustration and will address these issues to improve our services. We hope to welcome you again soon.Sincerely, Hotel Manager

Dear Michell,It is disappointing to see that your stay was not satisfactory at our hotel. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

Dear Alexis,Thanks so much for your very kind feedback. We sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely, Hotel Manager

Dear Jay,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon. Sincerely, Hotel Manager

Dear Marjorie,Thank you for taking the time to share your positive experiences with us. We're delighted to hear that despite the age of the hotel, you found the rooms clean and the front desk staff helpful, friendly, and available. It's great to know that you've consistently had positive stays on numerous occasions. We appreciate your loyalty and are pleased that the convenient location and decent breakfast have contributed to your overall satisfaction. We look forward to welcoming you back to your future.Sincerely, Hotel Manager

Dear Alex,Thank you for your rating, and we're sorry to hear that your recent stay with us did not meet your expectations. If you have any specific concerns or issues that you would like to address, please do not hesitate to reach out to us. We hope to have the opportunity to better serve you in the future. Sincerely, Hotel Manager

Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

Dear Franklin Clark,Thank you for your feedback. We appreciate your positive note about the location. However, we regret to hear about the issues you encountered. Our team is committed to improvements, and we'll address the concerns with the sink, bedding, and overall aesthetics to enhance your experience. We hope to welcome you again soon.Sincerely, Hotel Manager

Dear Susie,Thank you for your feedback. We're thrilled to hear that your experience was great and that you found the hotel clean and quiet. We hope to welcome you back for another excellent stay in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for sharing your detailed feedback with us. We sincerely apologize for the challenges you faced during your stay. We regret any inconvenience caused during the check-in process and the issues with the room, including the cleanliness concerns. Your comments are taken seriously, and we are actively addressing these matters to ensure a better experience for our guests in the future. We apologize for falling short of your expectations, and we understand your decision to explore other options in Lubbock. Thank you for your understanding.Sincerely, Hotel Manager

Dear Guest,Thank you for sharing your positive experience with us. We're pleased to hear that everything was okay and that you had a nice stay. Your satisfaction is important to us, and we appreciate your feedback. We look forward to welcoming you back for another pleasant stay in the future.Sincerely, Hotel Manager

Dear Margarita,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely, Hotel Manager

Dear Roman,Thank you for your 8 out of 10 ratings! We're glad to hear that you enjoyed your experience with us and hope to continue exceeding your expectations in the future. If there is anything we can do to improve your next visit, do let us know. Hope to welcome you again soon.Sincerely, Hotel Manager

Dear Guest,We sincerely apologize for the unacceptable conditions you encountered during your stay. Your feedback is deeply concerning, and we take it seriously. We regret any discomfort and inconvenience you experienced. Immediate action will be taken to address the cleanliness issues, pest concerns, and the maintenance problems with your door. Your safety and well-being are our top priorities, and we assure you that corrective measures will be implemented.We understand your dissatisfaction, and we apologize for falling short of your expectations. Thank you for bringing these issues to our attention.Sincerely, Hotel Manager

Dear Guest,Thank you for sharing your feedback with us. We appreciate your detailed comments and apologize for the challenges you faced during your stay. We're glad to hear that you found the new carpet and mattress to be positive aspects. However, we apologize for the inconveniences you experienced, including the need for updates in certain areas, the disruptive noise from the outside door, and the absence of a blanket in your room. Your comments about the amenities, breakfast options, and the friendliness of the desk clerks are valuable, and we will use them to improve our services.Sincerely, Hotel Manager

Dear Sharleen,Thank you for sharing your feedback with us. It is disappointing to note that your stay was not satisfactory. We regret the inconvenience due to many unfortunate reasons. Our team will check where we went wrong and will take corrective actions for maximum betterment. We shall appreciate your kind understanding and request a rethinking to visit.Sincerely, Hotel Manager

Dear Jasmine,Thank you for sharing your feedback with us. I am very sorry to hear that we could not meet your expectations. Please accept my apologies for the problems you encountered. We will resolve the issue as soon as possible. We shall ensure that you have an awesome stay next time.Sincerely, Hotel Manager

Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

Dear Guest,We're truly sorry to hear about your experience, and we sincerely apologize for any inconvenience caused by the presence of roaches in the room. We understand the seriousness of the situation, and we will address this matter urgently to ensure a more comfortable experience for our guests. Regarding your refund request, we recommend reaching out to our customer service directly to discuss the details and facilitate the refund process promptly. We appreciate your understanding and hope to have the opportunity to make amends in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for providing a rating on Hotels.com. We appreciate your feedback. If there are specific areas where we can improve to make your experience even better, please let us know. We value your input and hope to welcome you back for an enhanced stay in the future.Sincerely, Hotel Manager

Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

Dear Guest,We sincerely apologize for the unacceptable conditions you encountered during your stay. Your experience is distressing, and we take this matter very seriously. We will address the cleanliness and maintenance issues urgently to ensure a more comfortable and pleasant environment for our guests. If you have any additional details or concerns, please reach out to us directly. We appreciate your feedback and regret that we fell short of your expectations.Sincerely, Hotel Manager

Dear Barry,Thank you for your feedback and for taking the time to rate your experience. We would love to know how we can improve to make your next stay more enjoyable. Please feel free to share any specific suggestions or concerns with us. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager

Dear Guest,We're truly sorry to hear about your awful experience. Your satisfaction is our top priority, and we apologize for any inconvenience or disappointment you faced. If you have specific details or concerns you'd like to share, please reach out to us directly so we can address them promptly. We value your feedback and hope to have the opportunity to make amends in the future.Sincerely, Hotel Manager

Dear Lewis,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager