Find hotels near Lucerne Park, Warsaw from ₩109,421

"We arrived at 6pm and found 3 other parties waiting to check in. Desk attendant was missing in action. We waited 20 minutes and he finally showed up. No telling how long the others had waited before we arrived. We tried calling the number provided, but it rang at the front desk and no one was there to answer. Entering the elevator, we found it to be absolutely filthy. The room itself was reasonably clean, but the bathroom could have been better. Hair from a previous occupant was still in the tub. Hair dryer was missing, but had to get one at the front desk. The next day after return from the days activities, our key card did not work. We had reserved a 4 day stay, but was told we had to reactivate the card each day. An annoyance to say the least. Once in our room, we found that no one had cleaned the room. Trash and wet towels still there. We had to get towels from the front desk, told him we wanted towels and wash rags each day and gave him our room number. This is what happened every day for the rest of our stay. Every morning there was trash and used towels in the hallway waiting for someone to pick up, but was still there when we returned later in the day. Definitely will not stay here again. Breakfast was adequate, but after getting a glimps of the prep area I wonder about food safety. "

"Visit was excellent. We frequent Warsaw on a fairly regular basis. Staff was very friendly and very helpful. We will be back."

"We were there for a,quick overnight, no tome f or extra activities. "

"Staff was nice, breakfast was good, pool was fun, but overall not a very clean facility. It's obviously old and not well kept, but was fine for an overnight stay for a tournament."

"Super clean, very comfortable bad, nice sheets and pillows Thank You"

"The fitness room was not well maintained. There were very loud, teenaged guests causing ruckus in the middle of night but the front desk did handle it."

"Great experience. Room was clean and comfortable. Staff was friendly. Breakfast was as expected at HIX. Though the weekend breakfast time could be earlier."

"Bed and pillow are comfortable. Room is old. Pricey for an old room. It’s clean. "

"Was a very nice hotel and easy to find late at night when we arrived. Pleasant staff. Comfortable beds and rooms. "