โWithout fail, every staff person we spoke with over 6 days was helpful, pleasant. They went out of their way to greet us where we crossed their path. Itโs not fancy, but it is clean and well run. I found the bed very firm which is not my favorite, but genuinely nice staff went a long way to making this a great stay.โ
โI made a reservation 8 nights. Between staying, I realized clogged bathtub drain. The hotel changed the room. It was nice. This is a hotel for one day stay.
After check-out, the hotel fee was charged twice. 8 days have passed since check-out, but the problem has not been resolved.
Please cancel the double-charged fee.โ
โMy family was not assigned a reservated suite room.
We felt uncomfortable because
My family booked and paid for a Suite room but was assigned a studio room.
We showed the cler the reservation but did not confirm that the room was correct.
She said ...That`s room!
โ
โI stayed at this hotel overnight after visiting Mountain Rainier with my daughter. The first person to welcome us was a young hotelier at the counter. He explained to us very kindly and always had a smile on his face. That was the most precious thing I experienced at this hotel. I couldn't ask for his name, but he had a nice dreadlocks hairstyle.โ
โComplimentary breakfast was wonderful, the room and hotel were nice and well kept- the only complaint would be the parking, as there seems to be limited spaces available โ
โI like the consistency of Hilton hotels as I know what to expect and staff is always friendly. I also like the walk-in showers with a low step and the roominess of it.โ
