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스테이덤 로지 호텔 여행 후기

3 out of 5
스테이덤 로지 호텔
Warrington Road, Lymm, England

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 444개 이용 후기 중 250개" "
평점 8 - 좋아요. 444개 이용 후기 중 142개" "
평점 6 - 괜찮아요. 444개 이용 후기 중 34개" "
평점 4 - 별로예요. 444개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 444개 이용 후기 중 4개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Menu limited if staying for a few nights. If paying by card you could not add a gratuity as it did not go to the staff. I thought I had completed the forms for goods ordered to be put on my account but it seems I didn’t and only found out when we went to our room and got a phone call to say we had to pay immediately.
2024년 4월에 2박 숙박함
답변 제공: Ellie 님, 2024년 4월 18일
Thank you for taking the time to review our hotel!Sorry to hear you wasn't well informed of the pre authorisation required to charge to a room on your check, i will be sure to check all staff are up to date on this.Kind RegardsEllieStatham Lodge

8/10 - 좋아요

jayne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Hotel was immaculately clean, i asked for an accessible room which was the furthest room from reception so as someone who struggles with mobility i think this should be somewhere closer to reception, also needs a higher toilet for disabled people. I know the outside of this hotel must be lovely in summer months but looks like it needs a good bit of maintenance at the minute, when waiting for pictures for bridal party i went to sit down on the benches outside but lacking a few planks i decided not to! Chairs in dining room not suitable for long time of seating but the staff were very helpful and arranged for a more suitable chair for me that was great thankyou to them i reaqlly appreciated that. was lovely day though thanks to all the staff
2024년 4월에 1박 숙박함
답변 제공: Ellie 님, 2024년 4월 11일
Thank you for taking the time to review our hotel.We are sorry to hear of your experience and rest assured we will look into the matter regarding the maintenance outside ASAP.We are always looking for ways we can improve, and your feedback is appreciated and will be passed on to the Operations Manager. We hope to see you back at Statham Lodge in the near future – Statham Lodge.

10/10 - 훌륭해요

Elaine

가족 여행
Excellent 2 day break. The hotel is beautiful the rooms are clean and spacious, the hotel staff are extremely friendly and welcoming. The grounds are really lovely just a shame that it was not warm enough to sit outside and enjoy. Would highly recommend.
2024년 3월에 2박 숙박함
답변 제공: Ellie 님, 2024년 4월 8일
Thank you for taking the time to review our hotel. We appreciate your feedback and are delighted to hear of the great stay and service you received, which is something we pride ourselves on.Delighted that you found our staff welcoming and got to enjoy our grounds, make sure to come back in warmer weather and enjoy refreshments in the sun!Statham Lodge

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was spotlessly clean and the bed very comfortable. Staff were genuinely friendly and welcoming. The grounds were immaculately kept. If you're outside you'll be aware of the noise from the M6 but it wasn't a problem inside the hotel
2024년 3월에 2박 숙박함
답변 제공: Ellie 님, 2024년 4월 11일
Thank you for taking the time to review our hotel. We appreciate your feedback and are delighted to hear of the great stay and service you received, which is something we pride ourselves on.We hope to see you at Statham Lodge in the near future – Statham Lodge

10/10 - 훌륭해요

Sue

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely location and very helpful staff who made us really welcome as we celebrated our 30 year wedding anniversary.
2024년 3월에 1박 숙박함
답변 제공: Ellie 님, 2024년 4월 8일
Thank you for taking the time to review our hotel. We appreciate your feedback and are delighted to hear of the great stay and service you received, which is something we pride ourselves on.Happy anniversary - we look forward to seeing you for all of your future anniversaries with us.We hope to see you at Statham Lodge in the near future – Statham Lodge.

4/10 - 별로예요

David Edward Chrostopher

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Ellie 님, 2024년 4월 11일
Thank you for taking the time to review our hotel.We are sorry to hear of your experience and would love it if you could give us more information on your unhappy stay.Many thanksStatham Lodge Hotel.

10/10 - 훌륭해요

Dave

Welcoming staff and friendliness. Room is very comfortable. Really enjoyed my stay.
2024년 3월에 2박 숙박함
답변 제공: Ellie 님, 2024년 4월 8일
Thank you for taking the time to review our hotel. We appreciate your feedback and are delighted to hear of the great stay and service you received, which is something we pride ourselves on.We hope to see you at Statham Lodge in the near future – Statham Lodge.

8/10 - 좋아요

Roy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The staff are very special. They cant do enough for you. Great people
2024년 2월에 2박 숙박함
답변 제공: Harry 님, 2024년 3월 4일
Hi Roy, We always strive to make every experience special and entice our team to go the extra mile for every guest. We are thrilled that you enjoyed your stay and that you think our team are as special as we do. We hope to see you back at Statham Lodge Hotel in the near future. Until then, take care. Statham Lodge Hotel

10/10 - 훌륭해요

M

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Harry 님, 2024년 3월 4일
Hi M, Thank you for your feedback. We hope to welcome you back to Statham Lodge Hotel again in the near future. Take care, Statham Lodge Hotel

10/10 - 훌륭해요

Marie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I stay at Statham Lodge every week due to work. Staff are always helpful & welcoming. Food is great. Not had a bad meal yet. Beds are really comfortable & I always sleep well. Only downside is some rooms have a musty smell , but generally the rooms are great. I am happy staying here, it works well for me.
2024년 2월에 1박 숙박함
답변 제공: Ellie 님, 2024년 4월 8일
Thank you for taking the time to review our hotel. We appreciate your feedback and are delighted to hear of the great stay and service you received, which is something we pride ourselves on.Thank you for choosing us weekly for your hotel of choice. I would always recommend requesting an upstairs bedroom - if you have a bedroom you prefer just pop us an email and we will do our best to accommodate. I would recommend 3 which is a boutique room with a walk-in shower and separate bath, Rooms 19 and 23 have lovely views of the garden.We hope to see you at Statham Lodge in the near future – Statham Lodge.

10/10 - 훌륭해요

Nigel

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Harry 님, 2024년 3월 4일
Hi Nigel, Thank you for taking the time to review Statham Lodge Hotel and we are glad we were able to make your experience so enjoyable. We hope to welcome you back to Statham Lodge Hotel again in the near future. Until then, take care. Statham Lodge Hotel

10/10 - 훌륭해요

Marie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stay here once a week all the time, to break up my commute. Staff are helpful,food is top notch & the rooms are comfortable & ideal. Wifi is good too
2023년 12월에 1박 숙박함

8/10 - 좋아요

CAROL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Harry 님, 2024년 3월 4일
Hi CAROL, Thank you for taking the time to review Statham Lodge Hotel and we are glad we were able to make your experience so enjoyable. We hope to welcome you back to the Hotel again in the near future. Until then, take care. Statham Lodge Hotel

10/10 - 훌륭해요

John

2024년 1월에 1박 숙박함
답변 제공: Harry 님, 2024년 3월 4일
Hi John, Thank you for taking the time to review Statham Lodge Hotel and we are glad we were able to make your experience so enjoyable. We hope to welcome you back to the Hotel again in the near future. Until then, take care. Statham Lodge Hotel

10/10 - 훌륭해요

Janice

2024년 1월에 1박 숙박함
답변 제공: Harry 님, 2024년 3월 4일
Hi Janice, Thank you for taking the time to review Statham Lodge Hotel and we are glad we were able to make your experience so enjoyable. We hope to welcome you back to the Hotel again in the near future. Until then, take care. Statham Lodge Hotel

10/10 - 훌륭해요

Cath

2024년 1월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room 6
The room had everything that was needed. One small issue was that the shower was too hot, even when the temperature dial was turned down it didn’t get any cooler.
2024년 1월에 1박 숙박함
답변 제공: Harry 님, 2024년 3월 4일
Hi, Thank you for taking the time to leave some feedback on your stay with us. I have passed the information regarding the shower onto our maintenance team who will take a look at the issue and ensure it is amended. Should you stay with us again, we would be more than happy to assist you and correct the issue whilst you are here on site. Our team are always happy to help. We hope to welcome you back soon. Statham Lodge Hotel

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great staff
Really friendly hotel and great service. Had a fab long chat with Melanie in the bar - inspirational individual. Food was good. Shower temp fluctuated a bit. Bed was comfortable.
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Newport

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Every member of staff was lovely, and extremely helpful. Bar food was fair to middling - decent enough not to bother eating elsewhere, but not exactly fine dining! Room was clean and tidy and well appointed - but it was ridiculously cold. I mean freezing. Such a shame because everything else was decent, but I would never stay there again whilst it was so so bitterly chilly.
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Balbinder 님, Sully, Penarth

2024년 1월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

L

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly comfortable reasonable.
Lovely very well appointed hotel - comfortable friendly lovely new room, everything I needed. Excellent afternoon tea and superb steak dinner. Good English breaakfast. Didn't want to leave.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Kim van

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I stayed here for 1 night in a family room, with my husband and son. The room was great value for money, well equipped and the beds were comfortable. We liked the breakfast, which was included.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Lynn

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Statham lodge upgrade please.
Hotel in need of an upgrade. All the paint in the hallways is dirty faded and chipped. The wardrobes in the bedrooms are ancient old pine wardrobes painted white on the outside should have been replaced years ago. The shower is completely useless as it floods the whole bathroom making it a death trap as the floor tiles are very slippery when wet. Breakfast room staff are from the faulty towers hotel ,seems like everyone is trying to rush around everywhere trying to outdo the other. When we checked in we had to wait probably because the staff were elsewhere doing something else just like Basil Faulty. Bar staff don’t want to know they just leave you standing there as though you are invisible ,or are they just plain rude. Explains then why the bar area is like a morgue. So to round up ,probably won’t be returning for quite some time.After a refurbishment has been completed. Time to get BUSY then.off you pop….
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Nick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
New Year’s Eve
The location was amazing, the room, cleanliness and overall service was perfect.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Saleem

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice quiet location
nice friendly staff free parking nice room clean and tidy and dinner was very nice good service.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Janice

2023년 12월에 2박 숙박함

8/10 - 좋아요

Helen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Welcoming Cheshire hotel.
Warm welcome, comfortable bed and great breakfast. Plenty of room in the bar area, where we met friends. Good cot for the 2 year old who came with us. Lovely Christmas decorations.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Anthony Kenneth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly service and went out of the way to make our family meal special. Thank you Emma
2023년 12월에 2박 숙박함

8/10 - 좋아요

PAUL

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Marie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Value stay & the steak deal at dinner was a real bargain & great quality. The barmaid/waitress was very friendly & welcoming. Bed was really comfortable & the bath was great. Only negative was you could hear conversations in rooms doors away.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Graham

가족 여행
2023년 12월에 1박 숙박함

8/10 - 좋아요

Timothy 님, Edmonton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
An older property in park-like surroundings. Comfortable room and excellent breakfast. Unfortunately a band was playing until midnight in a reception room on the ground floor, so we could not get to sleep until the music stopped.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Isobel

연인과의 여행
Great place for a short Christmas break, with a lovely breakfast.
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Steve

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Ruth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Absolutely brilliant hotel, staff were lovely, bed was super comfy, breakfast was tasty with plenty choices. Definitely be back.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Fiona

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Andrew

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Margaret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Karen

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
On arrival we were really pleased with the hotel setting, appearance, amount of parking and friendliness of the check in staff. The room was clean and a good size although lacking slightly in shelf/worktop/storage space, this wasn’t a major issue. Breakfast was great. The food and staff were lovely. It would be helpful for there to be a sign telling guests to seat themselves, save them standing around when they arrive. Unfortunately the room was incredibly noisy and prevented us getting the good nights sleep we had booked it for. My daughter ended up sleeping with her AirPods in trying to drown out the noise. Our room was just by the function room and “public”toilets and both evenings we were disturbed by guests coming in and out of the room and doors banging, making ours rattle. The second night was even worse than the first with music and guest noise until the early hours. We were woken early in the morning by staff going in and out of the building. I believe we were very unlucky to be assigned a room so close to an entrance to the building and the function room, without being a guest of the events. Our stay would have been wonderful I’m sure if we had stayed the other end of the hotel. It would be much better for the rooms in this location to be assigned to guests attending these events rather than those trying to have a quiet weekend away. I was initially thinking this would be a great base next time we visit the area. Now I’m not so sure.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wants again around excellent
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Jane

단체 여행
좋아요: 편의 시설/서비스
A great hotel, the second time we have stayed. Freshly cooked breakfast with was lovely.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All round excellent stay one again. Everything about this hotel is excellent no stay here regularly. Recently 3 consecutive weekends. Highly recommended
2023년 11월에 2박 숙박함

8/10 - 좋아요

Amanda

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Andrew

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent stay no complaints Room was clean and tidy staff were friendly and helpful would be happy to stay again
2023년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice except water set far too hot!
The water temperature was scalding! Shower too hot to really get under water!
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Mark

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Bernard

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Doug

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

jean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함