마카오 도심, 마카오의 수영장 보유 호텔

"청결하고 넓음 슬리퍼가 부드러워서 좋았음"

"The hotel itself(condition of room, tourist attractions near hotel, breakfast etc) was quite nice However, I would like to point out the serious confusion and frustration that this hotel caused to my travel. Even though I was waiting at the correct line of the shuttle at the right moment, I was driven to the other terminal(This hotel provides shuttle services to two terminals) The driver couldn’t speak any English, so when I found out I was driven to the wrong terminal, I couldn’t get any help. Because of that I missed my turbojet leaving Macau, which caused further problems on my travel schedule. I reported this matter and asked momentary compensation for missed ticket fee for turbojet and bus ticket fee which was needed to move to another terminal. But they replied that they would provide free upgrade of room when I stay in the hotel in the future. That is neither a realistic compensation for those people like me who have no future plan to visit Macau in the near future, nor a compensation that I asked. I was deeply disappointed by the hotel’s mistake and the response after I reported the complaint. "

"너무 좋은 호텔이다. 이 가격, 위치, 시설 모든게 너무 좋았다."

"마카오의 과도한 화려함이 싫다면 이 호텔이 좋은 대안이 될겁니다"

"Asked for a non-smoking room, and I got a room with ashtray coupled with embedded smell of cigarette. And there wasn't a toilet paper on my first night, and had to ask for one when we needed one. However, staffs themselves tried hard to provide best service possible even though it wasn't easy ro communicate with them in English."

"비행기 시간이 새벽이라 타이파 지역 호텔에서 체크아웃 후 6시간 정도 머무를 생각으로 홀리데이인 급히 예약하여 체크인. 직원분들 너무 친절했고 이 부분이 좋았음. 단점은 위치가 한 블록 정도 좀 현지 로컬 스러운 거리를 걸어야 하는데 약간 으스스한 느낌이 들 수 있음. 냄새 관리가 안되는 상태라서 약간 냄새 빼는 노력이 필요함."