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"Customer service Proximity to the airport Free airport shuttle Free early check in Modern Technology Great swimming pool"

"The Kempinski is the only hotel i will now stay in when visiting Nairobi. The staff are incredible. So professional and they take real pride in their work. The hotel is beautiful. Very peaceful and relaxing. "

"Staff were very friendly and it was nice and clean"

"The rooms are top notch - everything you need, super comfortable and clean, lovely bed linen, great shower and toiletries. The lobby greeting guys and the shuttle staff are absolute gems - lugging our huge bags with a ready smile! And breakfast is amazing. Return here time and time again - really friendly, relaxed and comfortable. "

"Great staff and connection to the Fairview Hotel"

"I stayed five nights at Baraka Tower Hotel, checking in on 24/01/2026, and this was my second stay. Once again, the experience was absolutely wonderful from start to finish. The customer service was excellent — very quick, friendly, and highly professional. I was welcomed with smiling faces that immediately made me feel comfortable and valued. The staff made sure I received the exact type of room I wanted, which I truly appreciated. Especially sister Zamzam and her team. I also want to highlight the buffet breakfast, which has clearly improved since my last visit. A new lady joined the breakfast service (I regret that I forgot her name), and she was absolutely wonderful. The menu was improved, and I really appreciated that my breakfast preferences were considered this time — the breakfast style was very good. Please keep it up! Thank you to the Baraka Tower Hotel management and all the staff for the outstanding service. I’m a very happy guest and will definitely return again. Abdi "

"Absolutely gorgeous property with beautiful, helpful staff and delicious meals. can't wait to go again and again."

"Everything was perfect "

"The staff was great "