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호텔 포르토 산타 마리아 여행 후기

4 out of 5
호텔 포르토 산타 마리아
Avenida do Mar e das Comunidades, Madeirenses 50, Funchal

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 406개 이용 후기 중 283개" "
평점 8 - 좋아요. 406개 이용 후기 중 102개" "
평점 6 - 괜찮아요. 406개 이용 후기 중 16개" "
평점 4 - 별로예요. 406개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 406개 이용 후기 중 1개" "

9.8/10

청결 상태

9.2/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

Rainer

좋아요: 청결 상태
2024년 3월에 7박 숙박함

10/10 - 훌륭해요

Mona

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Skøn beliggenhed, roligt og samtidig i centrum. Meget varieret morgenmad. Dejlige senge. Fantastisk med jacuzzi på tagterrassen med udsigt over havnen.
2024년 2월에 3박 숙박함
답변 제공: Bacanhim 님, 2024년 3월 12일
Dear Guest,Your opinion is very important to us. We were very pleased to hear that you enjoyed the time you spent with us. We look forward to seeing you again soon, here or at another Portobay hotel.RegardsCarla

8/10 - 좋아요

Ingrid

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Das Hotel ist sehr guenstig gelegen mit direktem Zugang zum Kiesstrand vor dem Hotel. Alles ist von dort aus fusslaeufig bequem zu erreichen. Wenn man in der Stadt bleiben will, braucht man keinen Mietwagen. Aber folgende Zimmer sind zu vermeiden: Nr. 18, 19, 20. Die haben zwar einen schoenen Blick direkt aufs Wasser, aber sind nachts wegen der davorliegenden Generatoren fuer die Anlage sehr laut. Wir bekamen am naechsten Tag ein anderes Zimmer Nr. 156, das direkt zu einem Park hinaussieht. Dort treibt sich komisches Volk herum. Die Gaeste in den danebenliegenden Restaurants sind nachts sehr laut. Aber normalerweise ab Mitternacht herrscht Ruhe. Man sollte besser ein Zimmer buchen das aufs Wasser ausgerichtet ist, aber nicht die Nr. 18 - 20. Das Fruehstueck war excellent.
2024년 2월에 7박 숙박함

10/10 - 훌륭해요

Jessica Rose

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff from reception to dining and bar service to room cleaning were exceptional. World class well done!
2024년 1월에 14박 숙박함
답변 제공: Bacanhim 님, 2024년 2월 23일
Dear Guest,We were very grateful for your feedback and for choosing the PortoBay group. Your words confirm the dedication of the entire team and our desire to continue to satisfy our guests’ needs. We look forward to your next visit! Thank you,Carla

10/10 - 훌륭해요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
plus the evening entertainment was of a high quality.
2024년 1월에 7박 숙박함
답변 제공: Bacanhim 님, 2024년 2월 23일
Dear Guest,Thank you for your positive comments. It is always good to see you again.Thank you,Carla

10/10 - 훌륭해요

Shirley

Great location and facilities. We were there for New year, the gala dinner was excellent , the staff went above and beyond to entertain the guests. I would definitely recommend hotel for older or infirm as they seemed very well catered for. The only thing I could fault was the breakfast juice from a machine was awful, more like squash.
2023년 12월에 7박 숙박함
답변 제공: Bacanhim 님, 2024년 1월 12일
Dear Guest,Thank you very much for choosing the Porto Santa Maria hotel for your stay in Madeira. We were very pleased to read your message about our hotel and team.Your comments are very valuable for us and for our future guests.We look forward to having you back again!Yours faithfully,Carla

4/10 - 별로예요

Deborah

2023년 12월에 7박 숙박함

10/10 - 훌륭해요

Alastair Boyd

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location to explore old town and generally of a high standard. Be careful which room you book as the basic ones are on the side of the hotel and get no sun nor views. We switched to an another room after a couple of days which was more money but had a great sea view(145).
2023년 12월에 11박 숙박함
답변 제공: Bacanhim 님, 2024년 1월 12일
Good Afternoon,Thank you for your comments and we hope to be able to see you again in the near future.Regards,Carla

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel Porto Santa Maria
Clean, comfortable and friendly, efficient staff that gave good service. Lots of food at breakfast but not quite of the quality expected. If visiting you should know that ground floor rooms are sold as being full sea view.
2023년 12월에 7박 숙박함
답변 제공: Bacanhim 님, 2023년 12월 27일
Dear Guest,Thank you for your review and comments. It was a great pleasure to welcome you to Porto Santa Maria. We were pleased to hear that you had a pleasant stay at our hotel.We hope to see you again soon.Regards,Carla

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 7박 숙박함

8/10 - 좋아요

Cinzia

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 5박 숙박함

10/10 - 훌륭해요

Jan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Välbevarat och charmigt med perfekt läge nära de gamla stadsdelarna. Härligt rum med skön säng och fantastisk utsikt över havet. Rent och fräscht, underbar frukost. Rekommenderas å det varmaste, vi skulle definitivt välja det igen i Funchal.
2023년 10월에 12박 숙박함
답변 제공: Bacanhim 님, 2023년 12월 27일
Dear Guest,We are very grateful for your comments. We were pleased to hear that we met your expectations and hope to see you again at one of our PortoBay group hotels.Best regards,Carla

10/10 - 훌륭해요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel, clean. Good location within walking distance of town. Close to the old town where there are lots of good restaurants less than 5minutes away Staff friendly but service at Happy Hour was a little slow - due to not quite enough staff Our room on the ground floor was close to the pool pump room and quite noisy from 7am
2023년 11월에 4박 숙박함
답변 제공: Bacanhim 님, 2023년 11월 29일
Dear Guest,First of all, thank you for your comments. Your opinion is very important to us. We shall carefully analyse the less positive points you mention regarding your stay.We would be happy to see you again at our hotel in order to meet your expectations.Best regards,Carla

6/10 - 괜찮아요

Andreas

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Leider wurden wir in einem Zimmer EG untergebracht in dem die ganze Nacht eine Lüftung zu hören war. Wir sprachen dies nach dem einchecken an- uns wurde mitgeteilt das die Geräusche nachts aufhören- dies war nicht der Fall!
2023년 11월에 1박 숙박함
답변 제공: Bacanhim 님, 2023년 11월 29일
Sehr geehrter Gast,wir möchten uns hiermit dafür bedanken, dass Sie Ihre Meinung über unser Hotel mit uns geteilt haben.Wir bedauern zu hören, dass wir nicht in der Lage waren, Ihre Erwartungen zu erfüllen. Was die von Ihnen angesprochenen Punkte betrifft, werden wir alles unternehmen, um uns in dieser Hinsicht zu verbessern.Noch einmal unser herzlichstes Dankeschön.Carla

8/10 - 좋아요

Wayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is an excellent hotel and Ive stayed here for many years. The only issue, for no fault of the hotel, is the west facing bedrooms. They overlook a small park area where local undesirables congregate until the very early hours, also some bars close to the hotel, are open until 2am on the weekends. Unless you are a heavy sleeper its noisy.
2023년 11월에 4박 숙박함
답변 제공: Bacanhim 님, 2023년 11월 29일
Dear Guest,Thank you for your review and comments. It was a great pleasure to welcome you to Porto Santa Maria. We hope to see you again soon.Regards,Carla

10/10 - 훌륭해요

Harry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic location. Beautiful hotel with wonderful amenities and great sea views. Enjoyed both indoor and outdoor pools. Great service and lovely restaurant as well.
2023년 10월에 10박 숙박함
답변 제공: Bacanhim 님, 2023년 11월 29일
Good Afternoon,Thank you for your comments and we hope to be able to see you again in the near future.Regards,Carla

10/10 - 훌륭해요

Steffen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 7박 숙박함

10/10 - 훌륭해요

mary

2023년 10월에 4박 숙박함

10/10 - 훌륭해요

Sissel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 7박 숙박함

10/10 - 훌륭해요

claire

단체 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff amazing
2023년 10월에 7박 숙박함
답변 제공: Bacanhim 님, 2023년 10월 20일
Dear Guest,Thank you for your comments and we look forward to your next stay with us.RegardsCarla

8/10 - 좋아요

saher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Overall, it was a good stay. The air conditioning wasn’t the best. It was loud, wasn’t cooling the room enough and it took a long time to get the room to a cool enough temperature to make it easy to sleep. The staff also turned off the AC after they cleaned our room, so it was a daily challenge to get the room cool enough. The shower in our room wasn’t mixing cold and hot water well. While showering you would get alternating cycles of hot and cold water. The front desk staff were welcoming. Breakfast was very good
2023년 10월에 4박 숙박함
답변 제공: Bacanhim 님, 2023년 10월 20일
Dear Guest,First of all, thank you for your comments. Your opinion is very important to us. We shall carefully analyse the less positive point you mention regarding your stay.We would be happy to see you again at our hotel in order to meet your expectations.Best regards,Carla

10/10 - 훌륭해요

Klaus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ruhiges Luxushotel in zentraler Lage
Absolut top. Zentraler in Funchal geht es nicht. Sehr ruhig. Eigenes kostenfreies Parkhaus. Geschäfte, Restaurants direkt nebenan, ebenso Meerpromenade. Sauberes funktionales Zimmer. Sehr gutes Frühstück. Empfehlenswert!
2023년 9월에 8박 숙박함
답변 제공: Bacanhim 님, 2023년 10월 20일
Guten Tag,Es bereitet uns große Freude, Ihre anerkennenden Worte zu lesen. Vielen Dank, dass Sie Ihre Erfahrungen hier mit uns geteilt haben. Wir sind sehr erfreut darüber zu hören, dass Sie Ihren Urlaub im vollen Umfang genießen konnten.Bis bald!Carla

10/10 - 훌륭해요

Stephanie Leanne 님, Manchester

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were so wonderfully helpful.
2023년 8월에 6박 숙박함
답변 제공: bacanhim 님, 2023년 9월 5일
Dear Guest,We were very grateful for your feedback and for choosing the PortoBay group. Your words confirm the dedication of the entire team and our desire to continue to satisfy our guests’ needs. We look forward to your next visit! Thank you,Carla

8/10 - 좋아요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Resort and Great Buffet Food
We had an sea view and the room was excellent and spacious with stove and cooking utensils. The staff is great and will help book and answer all questions. Tip for improvement: Front desk staff is nice, they will help answer your questions, but we felt they lacked conviction, more enthusiasm, more 1-1 chats (maybe culture or training), like really going above and beyond. For example, asking where we are from, have you tried the local dishes, giving us recommendations, more personal service would have been helpful. The Buffet dinner is great when its outdoor BBQ, but the indoor was hit and miss. Some nights the food was ok, but we would not go for half board and try the local restaurants instead .
2023년 8월에 4박 숙박함
답변 제공: bacanhim 님, 2023년 9월 5일
Dear Guest,Thank you for your feedback. Nothing makes us happier than meeting the expectations of our guests. We have taken note of your suggestions and we will do everything to make your stay even better next time.We hope to enjoy your company soon at a PortoBay hotel.Carla

10/10 - 훌륭해요

Petra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

NIGEL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 5박 숙박함

10/10 - 훌륭해요

Steven

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location near the old town and the sea. Excellent breakfast buffet Large underground car park The only negative point worth mentioning is the loud airco in the room.
2023년 7월에 5박 숙박함
답변 제공: bacanhim 님, 2023년 7월 26일
Dear Guest,Thank you for your feedback. Nothing makes us happier than meeting the expectations of our guests. We have taken note of your suggestions and we will do everything to make your stay even better next time.We hope to enjoy your company soon.Carla

10/10 - 훌륭해요

Caroline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great position near the Old Town, very easy walk to lots of good restaurants. Spacious room with sea view
2023년 6월에 4박 숙박함
답변 제공: bacanhim 님, 2023년 7월 6일
Dear Guest,It is very important for us to receive your feedback. Thank you for your comments and we look forward to your next stay at one of our hotels.RegardsCarla

10/10 - 훌륭해요

Donna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Most outstading property right on the ocean. Impeccably managed and maintained. Meals at hotel were fabulous and good value. This was a gem in the paradise of Madeira. Our room came with a lovely small kitchen, a balcony and every comfort. Clean, beautiful, peaceful and supremely comfortable. I regret having to leave. Best hotel value I have experienced.
2023년 6월에 5박 숙박함
답변 제공: bacanhim 님, 2023년 7월 6일
Dear Guest,It was with great pleasure that we read your words of appreciation. Thank you for sharing your experience. We were very happy to hear that you made the most of your holiday.See you soon!Carla

10/10 - 훌륭해요

Amy 님, Saint Paul

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our stay at Hotel Porto Santa Maria was wonderful. The hotel is in a central location, close to the waterfront, dining options and the cable car. The staff was friendly and professional and we all enjoyed the pool, hot tubs and other amenities, including the free parking. I would recommend this property to anyone looking for a Madeira holiday.
2023년 6월에 3박 숙박함
답변 제공: bacanhim 님, 2023년 6월 21일
Dear Guest,It was with great pleasure that we read your words of appreciation. Thank you for sharing your experience. We were very happy to hear that you made the most of your holiday.See you soon!Carla

8/10 - 좋아요

Theresa 님, Roseville

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall, we were very happy with our stay at Hotel Porto Santa Maria. Our room was spacious with a great view. Staff were very friendly and helpful. Our only complaint was that when we checked in, no one let us know that the breakfast buffet was included for all of us each morning. We did not find out until one of our traveling companions asked that last morning if she could get coffee, and the staff informed her she could get anything because the buffet was included. The buffet looked delicious, so had we known, we definitely would have had it every day.
2023년 6월에 3박 숙박함
답변 제공: bacanhim 님, 2023년 6월 21일
Dear Guest,It is very important for us to receive your feedback, we are glad to learn that you enjoyed your stay. Regarding the breakfast, please note that breakfast is included for all guests, and this information is part of your booking confirmation.We look forward to your next stay at one of our hotels.RegardsCarla

10/10 - 훌륭해요

Mélanie

2023년 6월에 4박 숙박함

10/10 - 훌륭해요

Silke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: bacanhim 님, 2023년 6월 13일
Thank youCarla

10/10 - 훌륭해요

Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect location in Old Town. Nice hotel, comfortable with relaxed bar. Good breakfast choices.
2023년 3월에 8박 숙박함
답변 제공: bacanhim 님, 2023년 6월 13일
Good Afternoon,Thank you for your comments and we hope to be able to see you again in the near future.Regards,Carla

10/10 - 훌륭해요

Bonnie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel was great and the staff was amazing! The front desk helped me rebook a tour when mine was cancelled at the last minute, and a woman working in the dining area overhead that it was my birthday and had champagne to the room! Really enjoyed our stay
2023년 5월에 4박 숙박함
답변 제공: bacanhim 님, 2023년 6월 13일
Dear Guest,Thank you for your review and comments. It was a great pleasure to welcome you to Porto Santa Maria. We were pleased to hear that you had a pleasant stay at our hotel.We hope to see you again soon.Regards,Carla

10/10 - 훌륭해요

Randi Orderdalen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 7박 숙박함
답변 제공: bacanhim 님, 2023년 6월 13일
Thank youCarla

10/10 - 훌륭해요

Yngvar

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 7박 숙박함
답변 제공: bacanhim 님, 2023년 6월 13일
Thank youCarla

10/10 - 훌륭해요

Dolores

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our stay at Porto Santa Maria was made even more pleasant by the friendly and helpful staff. The front desk staff especially Manuela was great and always ready to help. It was very convenient to walk down to the breakfast buffet each day to sip your first days coffee and take in the fantastic views. The pool and various lounging areas were always spotless and well attended. The daily happy hour and music each night made it fun and entertaining. The housekeeping staff were expert in keeping the room spotless and always friendly and welcoming each day. The location was extremely convenient to the many different restaurants and shopping areas. Our sea view balcony was our favorite spot to begin and end our days. We look forward to returning one day.
2023년 5월에 7박 숙박함
답변 제공: bacanhim 님, 2023년 6월 21일
Dear Guest,We were very grateful for your feedback and for choosing the PortoBay group. Your words confirm the dedication of the entire team and our desire to continue to satisfy our guests’ needs. We look forward to your next visit! Thank you,Carla

8/10 - 좋아요

Tuija

2023년 5월에 7박 숙박함
답변 제공: bacanhim 님, 2023년 6월 21일
Thank youCarla

6/10 - 괜찮아요

David

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Failed the orange juice test!
Great old town location, really handy for all bus services, and some really good restaurants and bars within walking distance. Buildings and gardens were well maintained. Lovely swimming pools inside and out. Our side seaview room (246) was well located - quiet, high floor and with views over the pool and gardens. Avoid the side seaview rooms facing west over the park - shifty characters up to no good. It’s a high-risk strategy to go for a side view in case you get allocated one of these. What really let it down was the quality of the food at breakfast. My rule of thumb for assessing the quality of a hotel is the quality of the orange juice and it failed miserably -never seen a real orange. It was horrible. We were asked for our feedback after a few days and reported this plus other food issues. The response of the duty manager was "you are not the first to complain about it. If you want proper orange juice then you'll have to pay extra for it". Fresh fruit was plentiful, also good selection of breads and pastries. However, cheeses and meats were almost 100% all ultra processed types - a very disappointing poor-quality range. We got the impression that costs were being too tightly controlled resulting in a breakfast that failed to match our expectations for a 4* hotel. Strangely, there was sparkling wine provided at breakfast – spend that money on providing some proper fruit juice. It put us off dining in the restaurant in the evening.
2023년 4월에 7박 숙박함
답변 제공: bacanhim 님, 2023년 6월 21일
Dear Guest,Thank you for your feedback. Nothing makes us happier than meeting the expectations of our guests. We have taken note of your suggestions and we will do everything to make your stay even better next time.We hope to enjoy your company soon at a PortoBay hotel.Carla

10/10 - 훌륭해요

tina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dejligt ophold. Super værelse( med udgang til poolområde) centralt beliggende
2023년 4월에 9박 숙박함
답변 제공: bacanhim 님, 2023년 6월 21일
Good Afternoon,Thank you for your comments and we hope to be able to see you again in the near future.Regards,Carla

10/10 - 훌륭해요

alison

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was perfect; our room was spacious, sea facing with balcony and kitchenette. The staff, particularly André, were friendly, helpful and nothing was too much trouble. We felt very spoilt. The hotel and gardens are beautifully maintained with an indoor spa, an outdoor pool and 3 hot tubs including one on the roof. Although full the hotel never felt overcrowded and we always got a sun bed. The food was very good esp the breakfasts. Happy hour on the bar’s balcony was lovely for sundowners. Great live music in the bar in the evenings. We’ll definitely return.
2023년 4월에 7박 숙박함
답변 제공: bacanhim 님, 2023년 4월 24일
Dear Guest,First of all, thank you for choosing our hotel. Your opinion is very important to us - thank you for sharing it. We are very pleased to hear that our hotel and team were able to meet your expectations. We look forward to seeing you again.Regards, Carla

10/10 - 훌륭해요

Denise

2023년 4월에 4박 숙박함

10/10 - 훌륭해요

Carl

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a beautiful well maintained establishment… friendly staff and right in the middle of everything… would stay there again in a second!
2023년 3월에 13박 숙박함
답변 제공: bacanhim 님, 2023년 4월 13일
Dear Guest,Thank you very much for your comments. Nothing makes us happier than meeting the expectations of our guests. See you soon at a PortoBay hotel,Carla

10/10 - 훌륭해요

Frank

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a lovely hotel in a great location. The cliental of this hotel is adults only and in the main they were of the older generation; with a very calm atmosphere. Hotel is very clean and the rooms have plenty of essential facilities (small kitchenette was a bonus). Found it somewhat disappointing that the hotel would not replenish the coffee sachets saying this was only done for Platinum clients! Local transportation facilities are positioned within a close walk so you can jump on a bus, get a taxi or use the cable car and explore all the exciting attractions that Madeira has to offer. Breakfast at the hotel was excellent, buffet style; serve yourself with a vast selection to choose from. It was nice to see (during the breakfast hours) the outdoor space was patrolled by a man with a bird of prey keeping any annoying pigeons at bay. Although we never ate in the restaurant because we didn’t pay for this in our package we did sample food on one occasion and were very impressed. Cocktails from the bar are also excellent and if you get there in time for happy hour, you can get them for half price! The outdoor areas have lots offer, sun lounges galore, 2 swimming pools, both indoor and outdoor (indoor one is largest), jacuzzi’s and a more private rooftop area. The spa which is under the hotel is also excellent. We both sampled a full back massage we are pleased to report was top class. All in all a very good quality hotel and one we would be please to come back to.
2023년 3월에 7박 숙박함
답변 제공: bacanhim 님, 2023년 4월 13일
Dear Guest,It was with great pleasure that we read your words of appreciation. Thank you for sharing your experience. We were very happy to hear that you made the most of your holiday.See you soon!Carla

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved it here
Perfect location. Great breakfast. Easy parking. Great services. Very clean and safe. Hot tub and pool were welcome after long hard hike in mountains of Madeira. Walkable area.
2023년 3월에 4박 숙박함
답변 제공: bacanhim 님, 2023년 4월 13일
Dear Guest,It is very important for us to receive your feedback. Thank you for your comments and we look forward to your next stay at one of our hotels.RegardsCarla

10/10 - 훌륭해요

Klaus 님, Hopkinton

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice upscale hotel directly between the promenade and old town. Two big pools, one inside and one outside. The location is great. A very short walk to downtown Funchal or old town. The hotel has a parking garage located in the basement of the hotel. Overall a very nice hotel.
2023년 3월에 3박 숙박함
답변 제공: bacanhim 님, 2023년 3월 27일
Dear Guest,Thank you for your review and comments. It was a great pleasure to welcome you to Porto Santa Maria. We were pleased to hear that you had a pleasant stay at our hotel.We hope to see you again soon.Regards,Carla

10/10 - 훌륭해요

Kurt

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect Service’s, thanks!
2023년 3월에 6박 숙박함
답변 제공: bacanhim 님, 2023년 3월 27일
Dear Guest,Thank you for your positive comments. I will share them with our team.It is always good to see you again.Thank you,Carla

8/10 - 좋아요

Jan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 3월에 9박 숙박함
답변 제공: bacanhim 님, 2023년 4월 24일
Thank youCarla