2 개의 바/라운지, 풀사이드 바, 비치 바

알레그로 마데이라 - 어른 전용 여행 후기

4 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 273개 이용 후기 중 176개" "
평점 8 - 좋아요. 273개 이용 후기 중 86개" "
평점 6 - 괜찮아요. 273개 이용 후기 중 9개" "
평점 4 - 별로예요. 273개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 273개 이용 후기 중 1개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Kewei

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location for restaurants, transport (to Funchal or to airport, etc), walking (Lido promenade), booking tours (multi agencies nearby).
2024년 4월에 9박 숙박함
답변 제공: Vânia Madureira, General Manager 님, 2024년 4월 12일
Dear Guest,Thank you for taking the time to review your stay.It's delightful to learn that our prime location enhanced your dining and exploration experiences, and that access to transport and walking areas like the Lido promenade met your expectations. We're thrilled that the cleanliness of our rooms, the condition of our hotel, our service, and the amenities provided contributed to a memorable stay.Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Kind regards,Vânia Madureira, General Manager

10/10 - 훌륭해요

Kristin Høye

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 7박 숙박함

10/10 - 훌륭해요

Derek

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay, staff were excellent and friendly….25mins walk into Funchal or lots of buses…..good local restaurants and bars too….all good.
2024년 2월에 7박 숙박함
답변 제공: Vânia Madureira, Manager 님, 2024년 2월 27일
Dear Derek, Thank you very much for your kind feedback.We're delighted to hear you enjoyed the local dining options and our hotel's convenient access to Funchal. It's great to know that our staff made a positive impression and contributed to a pleasant stay. Your kind words about the cleanliness, hotel condition, service, and room amenities truly mean a lot to us.We look forward to welcoming you back for another memorable experience.Best wishes,Vânia Madureira, Manager

10/10 - 훌륭해요

Nigel

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 7박 숙박함

8/10 - 좋아요

Kiera

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at this hotel was all very welcoming and lovely.
2024년 2월에 3박 숙박함
답변 제공: Vânia Madureira, General Manager 님, 2024년 2월 20일
Dear Guest,Thank you for your positive feedback.We are pleased that you had an enjoyable stay with us and appreciate your compliments about our team; we strive to provide our guests with caring and personalized service and place great value on our personnel being guest-orientated and welcoming at all times.We also thank you for highlighting our high standards when it comes to cleanliness; we strive to give total confidence in this area, being fully aware that this is a top priority for our guests.We look forward to welcoming you back on a future occasion.Kind regards, Vânia Madureira, General Manager

10/10 - 훌륭해요

Shauna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff. Rooms were clean and had everything you needed, Amazing breakfast! Would highly recommend staying here!
2024년 2월에 4박 숙박함
답변 제공: Vânia Madureira, Manager 님, 2024년 2월 8일
Dear Shauna,Thank you for your positive feedback.We're thrilled to hear that you found our staff to be friendly and that the cleanliness of our rooms met your high standards. It's wonderful that our breakfast selection made such a positive impression, and we appreciate your recommendation. Our team strives to provide a comfortable and enjoyable experience for every guest.We look forward to welcoming you back on a future occasion.Best regards,Vânia Madureira, Manager

10/10 - 훌륭해요

Daniela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wir hätten uns keine schönere Unterkunft für unseren Madeira-Urlaub aussuchen können. Das Personal war sehr zuvorkommend und freundlich, es gab immer einen freien Parkplatz für unseren Mietwagen, unser Zimmer war groß - mit einem tollen Balkon und Meerblick. Frühstück und Abendessen waren auch fantastisch.
2024년 1월에 7박 숙박함
답변 제공: Vânia Madureira, General Manager 님, 2024년 2월 6일
Dear Daniela, Thank you for your visit and your kind feedback.We also thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.Moreover, we are thrilled to hear that your room met your expectations with its spacious balcony and impressive sea views. Last but not least, we are pleased that you enjoyed breakfast and dinner, where we always make sure to use fresh local ingredients in our dishes.Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Kind regards, Vânia Madureira, General Manager

10/10 - 훌륭해요

Blanca María Ansótegui

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lo que menos me gusto fue que casi nadie comparte la pensión completa, por lo que la elección de comida es muy poco variable. El desayuno inmejorable.
2024년 1월에 7박 숙박함
답변 제공: Vânia Madureira, General Manager 님, 2024년 2월 6일
Estimada Señora Ansótegui, Le agradecemos el tiempo que ha dedicado en compartir su opinión sobre su reciente estancia en nuestro Allegro Madeira, estamos encantados de leer que disfrutó de su estancia con nosotros. Lamentamos que la variedad de la comida no haya cumplido con sus expectativas. Nos esforzamos por ofrecer una selección que satisfaga a todos nuestros huéspedes y tomaremos en cuenta su comentario para mejorar.Por otro lado, nos complace mucho que haya encontrado el desayuno a su gusto y que la limpieza, el estado del hotel, el servicio y las comodidades de la habitación hayan sido de su total satisfacción.Gracias una vez más por elegirnos y por sus críticas constructivas, esperamos tener la oportunidad de servirle de nuevo en el futuro y poder superar sus expectativas.Un cordial saludo,Vânia Madureira, General Manager

10/10 - 훌륭해요

Erik

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
,
2024년 1월에 7박 숙박함
답변 제공: Vânia Madureira, General Manager 님, 2024년 1월 31일
Dear Guest, Thank you very much for taking the time to review our hotel. It is always our aim to achieve maximum customer satisfaction and we are delighted to read that you enjoyed your holiday at the Allegro Madeira Hotel. Once again we thank you for choosing us for your holiday in Funchal. It has been a pleasure for us to welcome you and we look forward to serving you again in the future.Kind regards,Vânia Madureira, General Manager

10/10 - 훌륭해요

Toby

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantastic
2024년 1월에 11박 숙박함
답변 제공: Vânia Madureira, General Manager 님, 2024년 1월 22일
Dear Guest,Thank you very much for taking the time to review our hotel. It is always our aim to achieve maximum customer satisfaction and we are delighted to read that you enjoyed your holiday at the Allegro Madeira Hotel. Once again we thank you for choosing us for your holiday in Funchal. It has been a pleasure for us to welcome you and we look forward to serving you again in the future.Kind regards, Vânia Madureira, General Manager

8/10 - 좋아요

Andre Tomas 님, Toronto

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are very minimalistic, but we had a good time and the service at the hotel was Excelent.
2023년 11월에 9박 숙박함
답변 제공: Vânia Madureira, General Manager 님, 2024년 1월 13일
Dear Guest, Thank you very much for your kind feedback.We are delighted to hear that our service met your expectations and contributed to your enjoyable stay. Your appreciation for the room cleanliness, hotel condition, and the service provided by our team is truly valued. We take great pride in maintaining a high standard across all aspects of our hotel, ensuring that every guest has a memorable experience.Once more we thank you for sharing your experience with us and look forward to serving you again soon.Kind regards, Vânia Madureira, General Manager

8/10 - 좋아요

Sergio

2024년 1월에 7박 숙박함

10/10 - 훌륭해요

tonny vinding

2023년 12월에 7박 숙박함

10/10 - 훌륭해요

Giusva

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ottima sotto tutti gli aspetti. grazie di tutto
2024년 1월에 4박 숙박함
답변 제공: Vânia Madureira, General Manager 님, 2024년 1월 7일
Gentile Ospite,La ringraziamo per aver scelto di soggiornare nel nostro albergo e per aver condiviso con noi le sue opinioni in merito alla sua esperienza.Siamo lieti di sapere che la pulizia della camera abbia rispettato pienamente le sue aspettative, riflettendo gli elevati standard che ci prefiggiamo di mantenere. È anche gratificante leggere che il servizio offerto dal nostro team sia stato all'altezza delle sue aspettative e che le amenities della camera abbiano contribuito a rendere il suo soggiorno piacevole.Ci farebbe molto piacere poter avere un'altra occasione per ospitarla nel nostro albergo e offrirle ancora una volta un soggiorno indimenticabile.Cordialmente, Vânia Madureira, General Manager

10/10 - 훌륭해요

Jonas

2023년 12월에 7박 숙박함

10/10 - 훌륭해요

Jan

2023년 12월에 4박 숙박함

2/10 - 너무 별로예요

Ilia

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Careles staff
Hotel was nice and clean but the service was atroucious. We were having our honeymoon trip to Madeira to celebrate the new years eve and watch the famous fireworks. The hotel provides guests with a rooftop that has quite spectacular view of Funchal and the fireworks. Appareny access to the rooftop on new years eve is limited to only guests that purchased their dinner. Staff failed to inform us about this policy and we ended up missing out. Yet the worst was the way staff handled the cab reservation. Not only they they made the original reservation that was inadequate considering traffic that night, the delay had mounted to 20 minutes and we were lucky to simply catch a cab on the street and make it to Airport at the last minute. There were multitude of other considetably smaller blunders during our stay. Overall, the main impression is that Staff has not the slightest idea of customer service. They are as much polite and nice to the guests as they are inept and slow. Suggestion to guests is to study their policies ahead of time and never to rely on their front desk for things that are time sensitive. Otherwise, location was terrific and the ocean view was excellent.
2023년 12월에 4박 숙박함
답변 제공: Vânia Madureira, General Manager 님, 2024년 1월 2일
Dear Guest, We are delighted to hear that you appreciated the convenient location and the excellent ocean view during your stay. It is always a pleasure to know that aspects such as room cleanliness and the condition of our hotel met your expectations. However, we regret to hear about the challenges you faced with the rooftop access on New Year's Eve and the taxi reservation. We strive to provide clear communication regarding our policies and services. Our Rooftop bar is normally open for all guests until 23:00 pm; being the 31st December a special evening, the hotel hosted a private party for New Year’s Eve, with limited availability under reservation.Regarding the taxi service, we are sorry to hear that your car arrived late. Our front desk department assists our guests with taxi reservations, but it is not a service under our control. Please rest assured that we value your feedback as it helps us to continually improve our guest experience.Kind regards, Vânia Madureira, General Manager

10/10 - 훌륭해요

Lars Arne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 7박 숙박함

10/10 - 훌륭해요

Sini

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Leo van der

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
De medewerkers van het hotel waren super vriendelijk en bereidwillig. Alles schoon, netjes en zowel het ontbijt scoren uitmuntend. Een dikke tien.
2023년 12월에 7박 숙박함
답변 제공: Vânia Madureira, General Manager 님, 2023년 12월 17일
Dear Guest, Thank you very much for this kind review.It is great to hear that you appreciated the friendliness and willingness of our team, as well as the cleanliness of our accommodations. We are also very pleased to read that you found our breakfast, which is carefully prepared daily with fresh local ingredients, excellent. Your compliments are a great source of motivation for our continued efforts to provide every guest with an unforgettable stay. Kind regards, Vânia Madureira, General Manager

10/10 - 훌륭해요

Johnny

2023년 12월에 9박 숙박함

10/10 - 훌륭해요

Laura 님, stoney creek

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect spot for exploring Funchal, surrounded by many restaurants and a 5 minute walk from the ocean - very hilly thu. Hotel closet needs longer hanging space and better coffee facilities in room
2023년 12월에 4박 숙박함
답변 제공: Vânia Madureira, General Manager 님, 2023년 12월 10일
Dear Laura,We appreciate that you took the time to share your experience with us.It is delightful to hear that our location served as the perfect spot for you to explore Funchal and that you found the proximity to the ocean and local restaurants to your liking. We are also proud that our cleanliness and service met your high standards, reflecting our commitment to providing an exceptional stay.Regarding your feedback on the hotel closet and coffee facilities, we value your input as it helps us to improve our guest experience. While our rooms are designed to cater to a variety of needs, we acknowledge that there may be room for enhancement in certain areas.Please rest assured that we are dedicated to ensuring our guests' comfort and satisfaction, and we take all comments into consideration as we continually strive to meet and exceed our guests' expectations.We look forward to the pleasure of welcoming you back on future occasions.Kind regards, Vânia Madureira, General Manager

10/10 - 훌륭해요

MIGUEL

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel with very nice staff and breakfast!. Close to everything!
2023년 11월에 7박 숙박함
답변 제공: Vânia Madureira, General Manager 님, 2023년 12월 7일
Dear Guest, Thank you very much for your kind feedback.We're thrilled to hear that you found our staff to be very nice and that the included breakfast added value to your stay. It's great to know our proximity to local attractions contributed to your enjoyment. We are, however, sorry to hear that your perception of room cleanliness did not meet your expectations. Our team is committed to maintaining high standards, and we take feedback seriously as we strive to provide a comfortable environment for all our guests.Once more we thank you for sharing your experience with us and look forward to serving you again soon.Kind regards,Vânia Madureira, General Manager

10/10 - 훌륭해요

Evan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Holger

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Schön renoviertes, frisches Hotel mit modernem Konzept. Sehr gutes Frühstück. War nur 2 Nächte dort. Beim nächsten Mal gerne länger.
2023년 11월에 2박 숙박함
답변 제공: Vânia Madureira, General Manager 님, 2023년 11월 27일
Sehr geehrter Holger,In erster Linie möchten wir uns bei Ihnen für die lobende Bewertung bedanken, die Sie nach Ihrem letzten Besuch in unserem Allegro Madeira - Adults Only abgegeben haben und freuen uns zu lesen, dass wir Ihre Erwartungen erfüllen konnten.Es freut uns sehr zu hören, dass Sie die frisch renovierten Räumlichkeiten unseres Hotels genossen haben und die Modernität des Konzepts zu schätzen wissen. Wir sind stolz auf unser umfangreiches Frühstücksangebot, das in der Unterkunft für unsere Gäste inbegriffen ist und eine Vielzahl lokaler und internationaler Speisen umfasst. Dass Sie einen längeren Aufenthalt in Erwägung ziehen, ehrt uns und bestätigt unser Bestreben, jedem Gast einen unvergesslichen Aufenthalt zu bereiten.Wir freuen uns schon auf Ihren nächsten Besuch.Mit freundlichen Grüßen,Vânia Madureira, General Manager

10/10 - 훌륭해요

Sten

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bra hotell i trevligt område. Utmärkt frukost.
2023년 11월에 7박 숙박함
답변 제공: Vânia Madureira, Manager 님, 2023년 11월 29일
Kära Sten, tack för att ni har betygsatt er vistelse.Vi är glada att höra att ni tyckte om vår goda frukost.Det är fantastiskt att ni fann rummens renlighet till belåtenhet, vilket speglar vårt engagemang för hög standard. Vi tackar även för era positiva ord om vår service. Vårt team arbetar hårt för att hjälpa våra gäster och det är fint när det uppmärksammas.Med vänliga hälsningar,Vânia Madureira, Manager

10/10 - 훌륭해요

Loan

2023년 11월에 7박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Remi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hôtel excellent sur toute la ligne. Je le recommande sans hésitation!
2023년 10월에 20박 숙박함
답변 제공: Vânia Madureira, General Manager 님, 2023년 11월 24일
Cher Rémi, Nous vous remercions d'avoir pris le temps d'évaluer notre hôtel. Notre objectif est toujours de satisfaire au mieux nos clients et nous sommes ravis de lire que vous avez apprécié vos vacances à l'Allegro Madeira Hotel. Une fois de plus, nous vous remercions de nous avoir choisis pour vos vacances à Funchal. Ce fut un plaisir pour nous de vous accueillir et nous sommes impatients de vous servir à nouveau à l'avenir.Cordialement,Vânia MadureiraDirection généraleVânia Madureira, General Manager

8/10 - 좋아요

Mr T

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good value for money
I can't fault the hotel in any way but I ended up thinking it was a bit less than luxurious. It was modern and a bit clinical but our room was a good size with a sea view and breakfast was extremely good.
2023년 11월에 7박 숙박함
답변 제공: Vânia Madureira, General Manager 님, 2023년 11월 14일
Dear Guest,Thank you for your review of your recent stay with us.We are delighted to hear that you found our hotel to be good value for money and appreciated the spacious room with a sea view, and our extensive breakfast offerings. We strive to provide a comfortable and enjoyable stay for all our guests.Our hotel has been designed with a contemporary and minimalist style, focusing on the comfort and needs of our guests. We apologize if this did not meet your personal preferences. We appreciate your feedback and will take it into consideration for future improvements.Once more we thank you for sharing your experience with us and look forward to serving you again soon.Kind regards,Vânia Madureira, General Manager

8/10 - 좋아요

Arild

2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Mia

2023년 11월에 5박 숙박함

10/10 - 훌륭해요

Kathryn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a beautiful room with a gorgeous view of the ocean and sunset. It was very clean. The staff was extremely helpful. The roof top bar was really nice too! I really enjoyed my stay.
2023년 11월에 6박 숙박함
답변 제공: Vânia Madureira, General Manager 님, 2023년 11월 17일
Dear Guest, Thank you for the time you spent to share your feedback on your recent stay at our Allegro Madeira hotel.We are delighted to hear that your accommodations provided a stunning view of the ocean and that the sunset added to the beauty of your stay. It is also wonderful to know that our team's dedication to service excellence made a positive impact on your visit. The cleanliness of our rooms is a top priority, and your acknowledgment of this is much appreciated. Additionally, we are thrilled that you enjoyed the ambiance and offerings at our rooftop bar, which is indeed a highlight for many of our guests. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Kind regards,Vânia Madureira, General Manager

10/10 - 훌륭해요

Jie

2023년 10월에 4박 숙박함

10/10 - 훌륭해요

Ruggero

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함

10/10 - 훌륭해요

Valeriy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service , clean , superb location with ocean view , very good breakfast
2023년 10월에 5박 숙박함
답변 제공: Vânia Madureira, Manager 님, 2023년 10월 18일
Dear Guest, Thank you very much for your kind feedback.We are thrilled to hear that you appreciated our great service, cleanliness, and superb location with ocean views. Our team works hard to ensure that our guests have a comfortable and enjoyable stay, and it's always rewarding to receive such positive feedback. It's also great to know that you enjoyed our delicious breakfast offerings, as we strive to provide a variety of options to suit all tastes.We look forward to welcoming you back for another memorable experience.Best wishes,Vânia Madureira, Manager

8/10 - 좋아요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A nice hotel. The rooms are comfortable and adequate but there are only 2 small drawers in which to store your clothes. Also there is not really a closet to hang your clothes - only an open railing. Breakfast buffet was generally good although the orange 'juice' is orange flavoured water and the coffee at all machines is very weak.
2023년 10월에 6박 숙박함
답변 제공: Vânia Madureira, General Manager 님, 2023년 10월 14일
Dear Richard,Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future successWe are glad to hear that you found our rooms comfortable and appreciated the cleanliness. Our team takes great pride in maintaining a high standard of cleanliness and service for our guests.We apologize for any inconvenience caused by the limited storage space in the room and the open railing for hanging clothes. We understand that these details can impact the overall experience, and we will take your feedback into consideration for future improvements. Regarding the breakfast buffet, we are sorry to hear that the orange juice and coffee did not meet your expectations. We strive to provide a variety of options for our guests, and we will review these concerns with our team to ensure a better experience in the future.Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards,Vânia Madureira, General Manager

10/10 - 훌륭해요

JEANJEAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Superbe
Superbe hôtel à vingt minutes à pied du centre de Funchal, avec un très beau bar en rooftop, une belle piscine calme et avec musique lounge pour se détendre, un sauna et hammam propre, et surtout un petit-déjeuner très complet et copieux.
2023년 10월에 5박 숙박함
답변 제공: Vânia Madureira, Directrice générale 님, 2023년 10월 13일
Cher hôte, Merci beaucoup pour votre commentaire sur votre séjour chez nous. Nous sommes ravis que vous ayez apprecié notre hôtel, situé près du centre ville. Il est aussi agréable de savoir que notre bar en rooftop, avec sa vue imprenable, a contribué à rendre votre séjour encore plus magnifique. Nous sommes également hereux que vous ayez profité de notre piscine calme et de notre espace détente avec une sauna et hammam. Nous vous remercions également pour vos compliments sur notre petit-déjuner complet, qui met en valeur les saveurs locales et internationales. Merci encore pour votre aimable appréciation sur notre hotel, nous espérons avoir le plaisir de vous servir à nouveau dans un futur proche. Cordialement,Vânia Madureira, Directrice générale

10/10 - 훌륭해요

Jayne

2023년 9월에 10박 숙박함

8/10 - 좋아요

Helder

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함

10/10 - 훌륭해요

Gillian

2023년 9월에 2박 숙박함

8/10 - 좋아요

Eduardo L

2023년 8월에 6박 숙박함

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 7박 숙박함

10/10 - 훌륭해요

Julie

2023년 8월에 8박 숙박함

10/10 - 훌륭해요

Josefine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 9박 숙박함

10/10 - 훌륭해요

Georgia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Brilliant hotel for a chilled holiday
Great place to chill. Breakfast gives plenty to choose from and everything is spotless. Staff are welcoming and friendly. Walkable in to the old town. Alternatively numerous transport options. Roof terrace bar is a real bonus with great views while sipping a cocktail or two.
2023년 8월에 7박 숙박함
답변 제공: Vânia Madureira, General Manager 님, 2023년 8월 14일
Dear Georgia,Thank you for choosing our hotel Allegro Madeira for your holiday in Funchal, and for your positive feedback.We are thrilled to read that you found our hotel to be a great place to relax and that our breakfast selection met your expectations. Our team takes pride in providing a welcoming and friendly atmosphere, so it's great to know that their efforts were appreciated. We're also glad that you enjoyed the convenience of our location, with easy access to the old town and various transport options. The Rooftop Bar 360 is indeed a fantastic spot to unwind and take in the stunning views of Madeira, and we're happy that you had a chance to experience it during your stay.Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Kind regards,Vânia Madureira, General Manager

8/10 - 좋아요

karl 님, Quebec

2023년 8월에 7박 숙박함

8/10 - 좋아요

Solenne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Superbe séjour à madère dans cet hôtel très bien situé ! Le roof top est incroyable avec une vue dégagée sur l’île et la mer. Le personnel est aux petits soins et le petit plus reste le petit déjeuner buffet avec une multitude de choix !
답변 제공: Vânia Madureira, General Manager 님, 2023년 8월 1일
Chère Solenne,Nous vous remercions d'avoir partagé votre opinion sur votre récent séjour parmi nous. Notre objectif principal étant de garantir que nous offrons de mémorables expériences à nos clients, vos commentaires sont essentiels à cet effet. C'est pourquoi nous apprécions votre retour.Nous sommes ravis que vous ayez apprécié notre emplacement et notre incroyable roof top avec sa vue imprenable sur l'île et la mer. Il est toujours agréable de savoir que notre personnel a été attentif à vos besoins et que vous avez trouvé notre petit déjeuner buffet varié et délicieux.Encore merci pour votre aimable appréciation sur notre hôtel, nous espérons vous avoir à nouveau bientôt parmi nous. Cordialement,Vânia Madureira, General Manager

10/10 - 훌륭해요

Angela

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was top. At the reception staff was not that great,seemed uninterested by their work.Only that one person.They actually sent us a questionnaire to see how things were going, I mentioned it and they sent us free cookies and this person s attitude changed completely afterwards.
2023년 7월에 4박 숙박함
답변 제공: Vânia Madureira, General Manager 님, 2023년 7월 31일
Dear Angela,We strongly appreciate that you took the time to share your experience with us.We apologize for the initial unresponsiveness of one of our staff members. We appreciate your feedback and are glad to know that the situation improved after you mentioned it in the questionnaire. Your satisfaction is our priority, and we continuously strive to improve our service.On the other hand, we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times.We are also glad to know that you really enjoyed our unbeatable location to visit the wonders of a vacation in Funchal, near shops, restaurants and bars.Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to welcome you again in the future. Kind regards,Vânia Madureira, General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Modern hotel with great location
Nice hotel, good location with convenient parking. Photos online don’t do it justice. Great breakfast and surprisingly cheap rooftop bar. Lots of good restaurants nearby and there’s a bus stop next to hotel for easy access into the centre. Reception staff were helpful, housekeeping were hit and miss (taking towels, cups but not replacing). I’d definitely stay here again.
2023년 7월에 7박 숙박함
답변 제공: Vânia Madureira, General Manager 님, 2023년 7월 19일
Dear Guest,Thank you very much for the fantastic reviwe, we appreciate that you took the time to share your experience with us.We are delighted that you enjoyed your stay and appreciated our high standards. We will pass your comments on to our team who will be very pleased to know that they helped to make your visit memorable. Thank you for highlighting our convenient location. We value the opinions of our guests and will certainly be considering your feedback.We hope to welcome you back on a future occasion.Best wishes,Vânia Madureira, General Manager