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홀리데이 인 호텔 & 스위트 매디슨 웨스트, IHG 호텔 여행 후기

3 out of 5
홀리데이 인 호텔 & 스위트 매디슨 웨스트, IHG 호텔
1109 Fourier Dr, Madison, WI

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 158개 이용 후기 중 89개" "
평점 8 - 좋아요. 158개 이용 후기 중 32개" "
평점 6 - 괜찮아요. 158개 이용 후기 중 23개" "
평점 4 - 별로예요. 158개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 158개 이용 후기 중 9개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Lauren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Chase

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was friendly
2024년 4월에 1박 숙박함
답변 제공: Amy M 님, 2024년 4월 15일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Andrew H.Hotel Management Team

10/10 - 훌륭해요

Tara

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great pool area for the kiddos & rooms are spacious & clean.
2024년 3월에 1박 숙박함
답변 제공: Amy M 님, 2024년 4월 1일
Thank you Tara for your review of our hotel. I am pleased to hear you and your kiddos enjoyed the pool and your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Andy H. Hotel Management team

10/10 - 훌륭해요

Kathryn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I thought we would have to wait in line forever to check in with the spring break crowd. There were only two people at the desk but the line moved quickly! They were friendly and fast.
2024년 3월에 1박 숙박함
답변 제공: Amy M 님, 2024년 3월 29일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 - 훌륭해요

Erica

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was great! Very friendly & helpful. The pool was great for the kids. We will definitely be back!
2024년 3월에 2박 숙박함
답변 제공: Amy M 님, 2024년 3월 29일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 - 훌륭해요

Caitlin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff and very clean.
2024년 3월에 1박 숙박함
답변 제공: Amy M 님, 2024년 3월 29일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Amy M

10/10 - 훌륭해요

Amanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff, very comfortable beds, lots of space. The only downside was very loud parties on the patios, and lots of parties on Saturday so the pool was closed for an hour and then once it reopened the rest of the night it was shoulder to shoulder in the pool.
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Lindsey

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The water park was great for my young kids, but several features did not work. Had they been older, they probably would have noticed. Bathroom in room could have used a deep clean (ie grout). Cracks in walls in room. Overall a good stay on a budget.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Jill

단체 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
The water slide was closed both nights after we came back from dinner. Friday night the pool closed 30 mins early on top of that. Front desk TJ was unprofessional when I asked why it was closed. He said the lifeguards aren’t under his management and asked what he wants me to do about it. The lifeguards-if there was an accident wouldn’t have even saw it. Friday night they sat next to each other and conversed the whole time. Saturday during the day was better but then at night when the slide was closed they had kids climbing a quarter of the way up and sliding down for 20 minutes towards the pool closing and not once did they notice. Hot tub was filled with kids and over the posted capacity all of the time.
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Allison

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was nice but lazily cleaned. Used cups in the closet, garbage on the floor. ‘Waterpark’ is an over statement and the entire kids pool was closed in addition to the main slide so really it was just an over crowded, dark pool. Very disappointed. Lobby is very loud, thankful we were on the fourth floor away from the noise.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Andrew F

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place to stay at
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Maria 님, west saint paul

2024년 2월에 3박 숙박함
답변 제공: Amy M 님, 2024년 3월 29일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us.  We hope you will visit us again. Amy M

4/10 - 별로예요

Beth

좋아요: 청결 상태, 직원 및 서비스
Loud ! To be expected as its feature is an indoor mini waterpark. However after 9pm and before 7am you could hear kids running.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Jennifer

2024년 2월에 1박 숙박함
답변 제공: Amy M 님, 2024년 3월 29일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us.  We hope you will visit us again. Amy M

10/10 - 훌륭해요

Chelsea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Amanda

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Anastasia

단체 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
It was good . It was for my son’s birthday and he had fun. But your life guards were kinda rude about a party that the hotel was throwing for everyone
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Hollie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Our family enjoys this hotel
We mainly stay at this hotel for the pool area. We travel with kids. Plenty of room in our suit. The rooms are sound proof and you can hear the people above but it doesn't bother us because we have kids and understand. The breakfast has a lot of options and is always delicious plus the staff is friendly.
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Adeline

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Loudest hotel ever
The hotel was very clean and modern but those were the only positives. The mattresses were uncomfortable and the blankets were itchy and heavy. There was no respect to quiet hours and there was loud music blaring, people running up and down the halls, doors slamming and random people knocking on my door. Basically I paid to have a night of no-sleep.
2023년 12월에 1박 숙박함
답변 제공: Holiday Inn and Suites Madison West Staff 님, 2024년 1월 3일
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 - 훌륭해요

Brenda 님, Verona

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First time…Brought my grandbabes!! We loved it!! Restaurant & Bar a bonus…. Definitely stay again!! Came on a Tuesday… limited staff at restaurant
2023년 12월에 1박 숙박함
답변 제공: Holiday Inn and Suites Madison West Staff 님, 2024년 1월 3일
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

8/10 - 좋아요

Brett

2023년 12월에 1박 숙박함
답변 제공: Holiday Inn and Suites Madison West Staff 님, 2024년 1월 3일
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 - 훌륭해요

Kathryn

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Holiday Inn and Suites Madison West Staff 님, 2024년 1월 3일
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 - 훌륭해요

Monique

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This is a great hotel!
2023년 12월에 1박 숙박함
답변 제공: Holiday Inn and Suites Madison West Staff 님, 2024년 1월 3일
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 - 훌륭해요

Richard 님, Stoddard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service was outstabding.
2023년 12월에 1박 숙박함
답변 제공: Holiday Inn and Suites Madison West Staff 님, 2023년 12월 13일
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Very nice, clean place. Staff friendly and accommodating
2023년 12월에 2박 숙박함
답변 제공: Holiday Inn and Suites Madison West Staff 님, 2023년 12월 13일
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Holiday Inn and Suites Madison West Staff 님, 2023년 11월 14일
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

6/10 - 괜찮아요

Kirsten

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
답변 제공: Holiday Inn and Suites Madison West Staff 님, 2023년 11월 14일
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

6/10 - 괜찮아요

Roberto

2023년 11월에 1박 숙박함
답변 제공: Holiday Inn and Suites Madison West Staff 님, 2023년 11월 11일
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn MADISON WEST.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments

10/10 - 훌륭해요

Debra

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cousin visit
My sister and I came to visit our cousin for dinner and stayed the nite, it was a very enjoyable time
2023년 11월에 1박 숙박함
답변 제공: Holiday Inn and Suites Madison West Staff 님, 2023년 11월 11일
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

8/10 - 좋아요

Jill

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Would book again
Rooms were nice, beds comfy. Pool was nice for kids, but closed a little early. Restaurant attached to hotel had good food but wait staff messed up every single order. Don’t pay for the additional breakfast it comes with hotel stay.
2023년 10월에 1박 숙박함
답변 제공: Holiday Inn and Suites Madison West Staff 님, 2023년 11월 11일
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 - 훌륭해요

Brandon

2023년 10월에 2박 숙박함
답변 제공: Holiday Inn and Suites Staff 님, 2023년 10월 23일
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 - 훌륭해요

JOSE ANTONIO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 4박 숙박함
답변 제공: Holiday Inn and Suites Staff 님, 2023년 10월 23일
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 - 훌륭해요

Johnna

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleased, could use some improvement.
The woman checking us in and out was very pleasant. The line was a little long but she was the only one working at the front desk and was doing a great job with each customer. The overall cleanliness of the main areas was OK, it could’ve used a touch up. The pool area felt dirty. The elevators were kind of sketchy. The room itself was very clean and comfortable. There were a lot of children in the hotel this weekend and the noise from outside of the room was minimal. Overall I would stay here again.
2023년 9월에 1박 숙박함
답변 제공: Holiday Inn and Suites Staff 님, 2023년 10월 23일
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 - 훌륭해요

Kristy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Set back off the main street so it’s quiet. Has a wonderful restaurant attached also. Large, clean rooms with modern decor.
2023년 9월에 1박 숙박함
답변 제공: Holiday Inn and Suites Staff 님, 2023년 10월 23일
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

4/10 - 별로예요

Karissa

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stain on the bed sheets, dirty shower, large group of kids running through hallway at 10:30pm, mediocre food at onsite Italian restaurant. Wouldn’t recommend this hotel to anyone.
답변 제공: Holiday Inn and Suites Staff 님, 2023년 10월 23일
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn MADISON WEST.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great, the room was very nice and roomy, the staff were very helpful and polite. Definitely will stay again.
2023년 9월에 1박 숙박함
답변 제공: Holiday Inn and Suites Staff 님, 2023년 10월 23일
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

8/10 - 좋아요

Michael

연인과의 여행
It’s quiet and sccessible
2023년 9월에 1박 숙박함
답변 제공: Holiday Inn and Suites Staff 님, 2023년 10월 23일
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 - 훌륭해요

Kathryn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Holiday Inn and Suites Staff 님, 2023년 10월 23일
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 - 훌륭해요

matthew

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Holiday Inn and Suites Staff 님, 2023년 10월 23일
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

6/10 - 괜찮아요

Karen

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
High prices for rooms are not reflective of the quality of services received. Trash not emptied. Towels removed but not replaced. Air conditioner in room was extremely noisy. Rooms opening to pool area was very noisy.
2023년 8월에 4박 숙박함
답변 제공: Holiday Inn and Suites Madison West Staff 님, 2023년 8월 22일
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태
Hotel clean/modern, pool VERY disappointing
While the hotel itself was clean and modern, the pool area was disappointing. We chose the resort mainly for its pool amenity, but the pool was over capacity, the hot tub was yellow and did not smell good, and the life guards were a joke. There were on avarage one lifeguard for the entire pool area and they did not do a good job of actually watching who and what was in the pool, which had a capacity of 75. Most of the time the lifeguards were gossiping with eachother rather then focusing on the safety of the pool area.
2023년 8월에 1박 숙박함
답변 제공: Holiday Inn and Suites Madison West Staff 님, 2023년 8월 14일
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.The Staff at the Holiday Inn Madison West

10/10 - 훌륭해요

STEVEN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Peaceful
Really friendly staff, will stay here again
2023년 8월에 1박 숙박함
답변 제공: Holiday Inn and Suites Madison West Staff 님, 2023년 8월 14일
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.The Staff at the Holiday Inn Madison West

8/10 - 좋아요

Karen

2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Frie
2023년 8월에 5박 숙박함
답변 제공: Holiday Inn and Suites Madison West Staff 님, 2023년 8월 11일
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.The Staff at the Holiday Inn Madison West

8/10 - 좋아요

Gene

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Bryan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fun
Great pool our son had fun in pool, has slides.
2023년 7월에 2박 숙박함
답변 제공: Holiday Inn and Suites Madison West Staff 님, 2023년 8월 11일
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.The Staff at the Holiday Inn Madison West

6/10 - 괜찮아요

Kelli

가족 여행
좋아요: 숙박 시설 상태 및 시설
Was not very clean, bedspreads were still damp and one had a large black mark on it. Tile hallways and elevators were wet EVERYWHERE from people running around out of the pool area and there should have been absorbent no-slip matts. Pool area was hot to the point of being unbearable. Staff at night seemed very stressed and rude, one lady chased us outside loudly demanding we pay for an ice tea drink that we had purchased at Walgreens. We explained it was ours and pointed out they didn't even sell that brand and she just walked away, no apology. I also have yet to receive the refund of my 50$ deposit, although I'm sure our room is cleaned and they can see there's no damage.
2023년 7월에 1박 숙박함
답변 제공: Holiday Inn and Suites Madison West Staff 님, 2023년 8월 11일
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.The Staff at the Holiday Inn Madison West

10/10 - 훌륭해요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable beds & pillows.
2023년 7월에 2박 숙박함
답변 제공: Holiday Inn and Suites Madison West Staff 님, 2023년 8월 11일
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.The Staff at the Holiday Inn Madison West

8/10 - 좋아요

Jay

2023년 7월에 1박 숙박함
답변 제공: Holiday Inn and Suites Madison West Staff 님, 2023년 8월 22일
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

8/10 - 좋아요

ruben

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice property, has a small water park for kids. I enjoyed my stay. Only complaint is that the lobby is really busy & the life guards don’t really monitor the wild children at the waterpark.
2023년 7월에 2박 숙박함
답변 제공: Holiday Inn and Suites Madison West Staff 님, 2023년 8월 11일
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.The Staff at the Holiday Inn Madison West