안녕하세요, 승엽씨?의견을 보내주셔서 감사합니다. 여러분의 의견 덕분에 저희는 더욱 발전할 수 있습니다. 방이 좁았다면 죄송합니다. 저희 호스텔은 호텔 객실보다는 작은 편입니다. 하지만 더 큰 객실과 발코니가 있는 객실도 있습니다. 다음 방문 시에는 완벽한 객실을 찾으실 수 있을 것입니다! 저희는 또한 환경을 위해 노력하고 있으며 가능한 한 쓰레기를 줄이려고 노력합니다. 그러나 요청 시 5의 비용을 지불하고 수건 교체를 요청하실 수 있습니다. 한편, 조식이 마음에 드셨다니 기쁘게 생각합니다. 매일 이런 경치와 함께 아침 식사를 할 수 있으면 좋겠어요.곧 다시 뵙기를 바랍니다. 큰 포옹!

안녕하세요 유미, 잘 지내시나요? 고객님의 경험을 공유해 주셔서 감사드리며, 고객님께서 집과 같은 편안함을 느끼실 수 있도록 최고의 서비스를 개선하고 지속적으로 제공하는 데 큰 동기부여가 됩니다.저희와 함께 즐거운 시간을 보내셨다니 매우 기쁘게 생각하며, 필요한 모든 것이 잘 갖춰진 저희 시설과 객실을 마음껏 즐기셨기를 바랍니다.다음 도시 여행에서 다시 뵙기를 바라며, 저희는 여러분을 맞이할 수 있기를 기대합니다.팀에서 안부 전해드립니다.

안녕하세요!피드백을 주셔서 감사합니다. 귀하의 의견에 진심으로 감사드립니다. 저희 팀에 대한 친절한 말씀에도 감사드립니다. 위치는 타의 추종을 불허합니다. 저희는 많은 명소에서 도보 거리에 있으며 아토차 역이 바로 길 건너편에 있습니다! 마드리드를 즐기는 데 걷는 것보다 더 좋은 방법은 없습니다.테라스에서 아침 식사를 즐길 수 있어서 좋았습니다. 모든 음식이 정말 맛있지만 특히 홈메이드 페이스트리가 최고죠?곧 슬립앤에 다시 오시길 바랍니다. 저희는 두 팔 벌려 여러분을 기다리고 있습니다!

안녕하세요 Bang!리뷰를 남겨 주셔서 감사합니다.호스텔이라 객실 크기가 호텔만큼 크지 않아서 트리플 룸이 마음에 들지 않으셨다니 유감입니다.반면에 무료 음료와 위치가 마음에 드셨다니 다행입니다.마지막으로 조식이 좋았다고 말씀해주셔서 매우 기쁘고, 조식이 짧았다고 말씀해주셔서 죄송합니다. 저희는 작은 공간이기 때문에 모든 사람이 원하는 시간에 아침 식사를 할 수 있도록 노력하고 있습니다. 다시 뵙기를 바랍니다.감사합니다!

정동훈 님, 안녕하세요? 먼저 슬립앤을 이용해 주셔서 감사드리며, 객실은 작지만 저희가 제공하는 시설과 서비스를 통해 편안하고 즐거운 시간을 보내셨기를 바랍니다. 즐거운 성탄절 되세요.

부에나스 타르데스.SLEEP'N을 이용해 주셔서 대단히 감사합니다. 귀하의 의견은 우리가 매일 개선하는 데 도움이 됩니다.위치가 귀하의 마드리드 방문에 이상적이었다니 기쁩니다. 도시를 걷는 것보다 더 좋은 것은 없습니다 :)또한 우리 팀이 친근하다는 것을 알게 되어 기쁩니다. SLEEP'N에서 제2의 고향을 느끼시기 바랍니다.수건 교체 정책이 마음에 들지 않으셨다니 유감입니다. 우리의 목표는 환경에 미치는 영향을 최소화하는 것입니다.곧 SLEEP'N에서 다시 뵐 수 있기를 바랍니다. 포옹!

Hi there, Kang, thank you kindly for the feedback. It's very important for us to know what you think, it helps us improve day by day. We're happy to see that you enjoyed your stay so much and that you found the location to be so convenient. We're sorry you didn't like the size of the room. Next time surely together, with reception, we can find you a room to your liking, there are more spacious and even with balcony! :) In future visits to Madrid, stay with us again, we'll wait for you with open arms.

We're happy to see that you enjoyed your stay so much and that you found the location to be so convenient. Hope to see you soon!

Hi Nora, how are you?Thank you very much for sharing your opinion with us. Without your feedback, we wouldn't be here today :)We are very happy that you found our room so spacius and the staff so friendly. We want to help you in any way we can to make sure you have a nice memory of SLEEP'N.We hope to see you again on your next visit to Madrid. At SLEEP'N you have your home ;)

Hi Alla, how are you?First of all, we want to thank you for sharing your opinion with us. Feedback like yours really helps us to keep improving. We are delighted that the attention of the team has been so friendly and you were able to enter the room ahead of time. The truth is that, as you say, there is nothing better after a long trip. Our main goal is to make you feel at home :) Our location is ideal for getting to know Madrid. We have the main places of interest within walking distance, such as the Prado, 10 minutes away. Or, if not, we are also connected to the main means of transport.We are sorry that your stay was not ideal due to the external noise. We take note of it for future improvements.Best regards from the whole team!

Hi Susan,Thank you very much for taking a minute and sharing your experience with us. We hope you were very comfortable with us as we read that the staff was very helpful in your stay and the location was ideal for your sightseeing in Madrid.We hope to see you again in the near future!Best regards,

Hola Gabriela, ¿Qué tal estás?Muchas gracias por compartir tu opinión con nosotros. Vuestras valoraciones son muy importantes para nosotros. Estamos encantados de que el trato del equipo haya sido excelente. Queremos que os sintáis como en casa. Nuestra ubicación está ideal. Como tú dices, estamos a un paso de la estación de Atocha y de muchos lugares de interés.Cuando vuelvas por Madrid, no dudes en visitarnos, ¡te esperamos!

Hi Luis!Thank you so much for your review! we really appreciate it and we are so glad that everything was great in your stay with us including our amazing staff!We hope to see you soon!Best regards,

Hello Cesar ! How are you?We are happy to read such positive review about your stay with us! As you might have noticed, in SLEEPN Atocha the staff focuses on enhancing your experience visiting Madrid, since we treat our clients as our family and believe SLEEPN Atocha is everybody's home!Feel free to come back anytime soon, we will be looking forward to welcoming you again here :)Best regards,

¡Hola Teresa! ¿Qué tal?Muchas gracias por compartir tu opinión. Vuestras palabras las apreciamos un montón. Estamos encantados de que el trato del personal haya sido tan buena. Nuestro principal objetivo es que os sintáis como en casa.Nuestra ubicación está genial ya que estamos a un paso de los principales lugares de interés, como el Reina Sofía, justo al lado de nosotros.Esperamos que vuelvas muy pronto por Madrid y por SLEEP'N. Aquí tienes tu casa ;)

Hello Andrew!! How are you? :)Thank you very much for such a positive feedback!!We are very happy to know that you found the staff friendly, we hope that we helped you in everything you needed during your stay :)Also, how nice that you liked the room and you enjoyed the breakfast.We hope to see you again!!A hug!

Hello Elizabeth! How are yoy?Thank you so much for leaving such a positive review.It makes us very happy to know that you found our team friendly and professional and that you liked our location. :)Also, how nice that you enjoyed our complimentary drinks and that the air conditioning worked perfectly in the room.We hope to see you again :)A hug!

¡Hola Lizbeth y familia! ¿Cómo están?Muchísimas gracias por tomar unos minutos y dejarnos su valoración tan positiva :)Nos alegra saber que estuvieron a gusto y que les gustó el servicio.Esperamos volverlos a ver muy pronto.¡Un abrazo!

¡Hola Lizbeth y familia! ¿Cómo están?Muchísimas gracias por tomar unos minutos y dejarnos su valoración tan positiva :)Nos alegra saber que estuvieron a gusto y que les gustó el servicio.Esperamos volverlos a ver muy pronto.¡Un abrazo!

Hola Lizbeth y familia!! ¿Cómo están?Muchas gracias por volver y por dejarnos tu comentario tan positivo :)Nos alegra saber que les gusta el trato del equipo y que disfrutaron de nuevo de nuestro desayuno buffet. Un declicia ¿verdad? ;)Esperamos volverlos a ver de nuevo muy pronto!!!¡Un fuerte abrazo!

¡Hola Orlando!Muchísimas gracias por tu valoración.¡Un abrazo!

Hello Petra! How is everything going?We are glad to know that you liked our location and you were comfortable in the room :)We hope to see you very soon.A hug!

Hello Yachi! How are you?Thank you very much for your review. We are very happy to know that you enjoyed our complementary drinks and you found our staff very friendly :)We hope to see you very soon.A hug!

¡Hola Oniel! Muchas gracias por tu comentario! Lo apreciamos un montón y estamos muy contentos de haberte recibido :) Esperamos volver a verte pronto pronto!!Un cordial saludo,

Hello Elaine, good afternoon, Thank you very much for your feedback and your kind words to our team!!We are sorry to hear about the incidents that occurred regarding the beer tap that we have as a gift for our SLEEPR'S.Unfortunately, the tap had a technical problem that did not allow cold beer to come out and we did not feel we could offer it unless it was refreshing enough to provide a good service. With regard to your suggestion, we have forwarded it to Management in order to continue to keep improving our service. Again, we apologise for the inconvenience caused and hope you will come back next time. Best regards,

Hi Lily, how are you?Thank you so much for your review! We are very pleased that your stay was very good and mostly comfortable! Also, we appreciate your kinds words to our staff, we always look foward to give you the best service so you can have the best of experiences at SLEEP'N :)Hope to see you again next time!Best regards!

Hi Hongkun! How are you?Thank you so much for taking a little bit of your time and review your SLEEP'N Experience with us :) We are so glad that the breakfast was so good and delicious and the staff helped you in everything you need! That's why we're here for ! Best regards,

¡Hola Isabella! ¿Cómo estás?Nos pone muy contentos de que gracias a nuestra ubicación tu visita por Madrid haya sido fenomenal y lo hayas disfrutado todo al máximo. Gracias por compartir tu experiencia con nosotros y nada nos haría más ilusión que volver a verte en un futuro cercano, ya tienes una segunda casa acá en Madrid. Un saludo de parte de todo el equipo :)

HelloMichael how are you doing? Thank you for the feedback, it's very important for us.We're happy to see that you enjoyed your stay so much and that you found the staff to be so friendly.We hope to see you soon.

Hi Hing, Thanks for your review! Best regards, Vanessa

¡Hola Orestes! ¿Cómo estás?Muchas gracias por tu comentario, de verdad que nos alegramos mucho que tu estancia haya estado súper bien y esperamos que en una próxima oportunidad, podamos verte de nuevo ya que aquí en Madrid ya tienes una segunda casa :)Recibe un abrazo de parte de todo el equipo,

Hello Jo Hong, Thank you for letitng us know your opinion. Your words are our daily driving force.Also, thank you for highlighting our complimentary drinks. It is a detail that we have with you to recharge your energy after a long day enjoying the city!!We are glad you had a good stay and liked our facilities so much. It's all very nice, isn't it? ;)We hope to see you soon. Best regards!

Hola Francisco!Qué bueno que haya sido excelente tu estancia con nosotros. Esperamos que hayas podido disfrutar de cada rinconcito de SLEEP'N, especialmente de la terraza!Muchas gracias por tu valoración. Cuando vuelvas por Madrid, no dudes en visitarnos, te esperamos :)

Hello John, how are you?We're happy to see you have a good stay and you found our staff so helpful. We want to help you in everything we can to make sure that you have a great memory of SLEEP'N ;) We hope to see you again soon. A big hug!

Hello Frank! How are you?Thank you very much for your review.We are very happy to hear that you liked our location and that you found our staff friendly and helpful.Also, how nice that you enjoyed our complimentary drinks.On the other hand, we are sorry to hear that you found the room to be very small, It is true that the room you booked is the smallest we have. We have more spacious rooms and even with balcony that we encourage you to book the next time you come, which we hope will be very soon!!!A hug!

Hola Lizbeth, ¿cómo estás?Muchas gracias por compartir tu opinión con nosotros. Realmente vuestras valoraciones contribuyen a que podamos seguir mejorando :) Estamos encantados de que hayas tenido una gran estancia y el trato por parte de nuestro equipo haya sido excelente. Queremos que sintáis de SLEEP'N vuestra casa en Madrid.Esperamos poder verte muy pronto de nuevo. Un gran abrazo!

¡Hola Diana! Muchas gracias por tu valoración :)Nos pone muy contentos saber que todo ha sido de tu agrado y ha superado tus expectativas :)¡Les enviaremos a nuestro staff tus recuerdos que de seguro les hará mucha ilusión saber de ti!Mil gracias nuevamente por las recomendaciones, te esperamos muy pronto :)Un abrazo!

Hi Monica!Thank you very much for your comment and all your kind words :) We are very sorry that you couldn't get some sleep because of the noise, it's true that since we are in a centric street and have many restaurants and clubs nearby but we are always trying to improve our soundproofing system...Above all that, we hope your stay was good and you give us a second chance very soon :)We hope to see you again. A big hug :)

¡Hola Alfredo!Muchas gracias por tu valoración :)Pero por supuesto, siempre que vengas te recibiremos con los brazos abiertos porque ya eres parte de nuestra familia SLEEP'N :)Un abrazo de parte de todo el equipo !!!

¡Hola Pedro!Muchas gracias por tu valoración :)Esperamos volver a verte pronto!!Un saludo,

¡Hola Jose!Nos alegramos un montón que te haya gustado nuestro servicio de bebidas gratuitas, esperamos que haya sido toodo de tu agrado :)Esperamos que vuelvas muy pronto y seguir compatiendo experiencias con nosotros!Mil gracias y un saludo!