Good Day Irene,Thank you so much for the review, hope to see you again soon.

Good Day Edwin,Thank you so much for the review, hope to see you again soon.

Good Day David,Thank you so much for the review, hope to see you again soon.

Good Day Anonymous,I sincerely apologize that you did not enjoy our buffet, I will share the information with the Chefs to ensure that they improve their buffet.Kind RegardsNangomso Tate

Good Day Giliam,Thank you so much for the review, hope to see you again soon.RegardsNangomso Tate

Thank you for choosing Mount Grace as your destination choice we truly appreciate your service. We are hoping to host you soon.

Hi Andries,Thank you so much for your valuable feedback, hope to see you again in the near future.Kind RegardsNangomso Tate

Good Day Anonymous,Thank you so much for taking time to write to us, we are so excited that we met your expectations. We cant wait to see you again in the near future.

Dear Anonymous,Thank you for taking the time to review us, we appreciate your feedback.Hope to see you again in the near future.Kind RegardsNangomsoTate

Good Evening Shalen,Thank you so much for the review, it sadness me that your experience was not great at the hotel & we failed to your fiancé's birthday special, I sincerely apologise that this happend.I can assure you that this is not the standard we provide at the hotel & are proud of.I will thoroughly investigate why this happend and will take appropriate measures to ensure that it does not happen in any of the other guests & specifically your future visits to the hotel.Once again, I am truly sorry that this happend during your special moment at the hotel.Kind RegardsNangomso Tate

Good Day Mahesh,I am super thrilled that you enjoyed your stay with us, thank you so much for the review.Hope to see you again in the near future.

Dear Samson,Thank you so much for the review, hope to see you again in the near future.Kind RegardsNangomso Tate

Good day. Thank you for visiting and taking the time to leave a review on your stay. I have shared your feedback on your experience with the dinning areas with our Chef and Food and Beverage Manager to look into. All the best, we hope you visit again soon.

Good day.Thank you so much for the review we really appreciate it, I'm glad you enjoyed your stay with us. I will share this feedback with the rest of the team, seeing happy guest and good review like this makes everyone motivated, this is the reason we wake up in morning everyday to create good guest experience.Kind regards

Good day Yusuf.Thank you for the feedback, we really appreciate it, I will share this with the team.Kind regards.

Good day Mellony.Thank you for the feedback, we really appreciate it, I will share this with the team.Kind regards.

Good day Kulani.Thank you for the feedback, we really appreciate it, I will share this with the team.Kind regards.

Good day Ashwin.Thank you for your feedback.We are going to make sure in future we do not allocate leisure guest close to conference room. We apologise again for the inconvenience caused and we hope this does not stop you from visiting our property in future.Kind regards.

Good day.Thank you for your feedback.I have will have a word with our executive housekeeper and our food and beverage manager to make sure something like this does not happen again. the rooms must be checked property before a guest check-in.apologies for the inconvenience caused and once again thank your for the feedback.Kind regards.

Good day.Thank you for your feedback, we are in the prosses of refurbishing the hotel and we are going to change the carpet as well. thank you again for taking time to leave a review for us, hoping to see you again soon.Kind regards.

Good day Mukesh.Thank you for the feedback, we really appreciate it, I will share this with the team.Kind regards.

Good day Johan.Thank you for the feedback, we really appreciate it, I will share this with the team.Kind regards.

Dear Edward,Thank you for taking the time to provide us with feedback on your recent stay experience with us.We always try to make all of our guests feel extra special when staying with us and provide the best possible service to all of our guests. I will share your feedback with the rest of the TEAM to ensure we improve on our offering.Warm Regards,Morné & TEAM

Dear Marais, Thank you for taking the time to provide such an awesome score and feedback on your recent stay experience. We hope we can welcome you back soon to Mount Grace Hotel & Spa. Warm Regards, Morne & TEAM

Dear Promy, Thank you for taking the time to provide us with such an amazing score on your recent stay experience. I do hope we can welcome you back soon to Mount Grace Hotel & Spa. I will share your amazing feedback with the rest of the TEAM as well.

Dear Nicole, Thank you for taking the time to provide feedback to us on your recent stay experience. We are truly excited that you have enjoyed the stay and we hope we can welcome you back soon to Mount Grace Hotel & Spa

Dear Richard, Thank you for the feedback on your recent stay experience. We truly appreciate it and am looking forward to welcoming you back soon to Mount Grace Hotel & Spa.

Dear Chene, Thank you for taking the time to provide us with feedback on your recent stay experience. We are truly delighted to hear that you have enjoyed your stay. We are looking forward to welcoming you back soon! Warm Regards, Morne Visser Deputy General Manager

Dear Saffron, Thank you for taking the time to provide us with feedback on your recent stay experience. We are looking forward to welcoming you back soon to Mount Grace Hotel & Spa. Warm Regards, Morne Visser Deputy General Manager

Dear Aneesa, Thank you for taking the time to provide us with feedback on your recent stay experience. We hope we can welcome you back soon! Warm Regards, Mount Grace Hotel & Spa

Dear Yanga, Thank you for taking the time to provide us with feedback on your recent stay experience, we truly appreciate your rating and kind words. We hope we can welcome you back soon to Mount Grace Hotel & Spa for another countryside getaway. Warm Regards, Morné

Dear Yasmin, Thank you for taking the time to provide us with feedback on your recent stay experience, we truly appreciate your rating. We hope we can welcome you back soon to Mount Grace Hotel & Spa for another countryside getaway. Warm Regards, Morné

Dear Frieder, Thank you for taking the time to provide us with feedback on your recent stay experience. We are delighted to receive such a nice message, Brenda and Lebo also appreciate your kind words. I have spoken to our Chef about the dishes you have mentioned and can assure you that he has looked into this and addressed this with the rest of the kitchen team. We hope we can welcome you back soon to Mount Grace Hotel & Spa. Warm Regards, Morné Visser Deputy General Manager

Dear Phyllis, Thank you for taking the time to provide us with feedback on your recent stay experience. We are delighted to see you scored us 10 out of 10. I can assure you that I have shared your feedback regarding the variety on food with our Chef and kitchen team. We hope we can welcome you back soon to Mount Grace Hotel & Spa. Warm Regards, Morné Visser Deputy General Manager

Dear NJ, Thank you for taking the time to provide us with a rating on your stay experience. Warm Regards, Morné Visser Deputy General Manager

Dear Muhammed, Thank you for taking the time to provide us with such amazing feedback on your stay with us. We truly appreciate the kind words and we hope to welcome you back soon to Mount Grace Hotel & Spa. Warm Regards, Morné Visser Deputy General Manager

Dear Craig, Thank you for taking the time to provide us with feedback on your recent stay experience. Apologies for the inconvenience with the cold pool. Our room pools are just splash pools and they do not have jets like a jacuzzi, apologies if there were any miscommunication with regards to this. We hope we can welcome you back soon to Mount Grace Hotel & Spa. Warm Regards, Morné

Dear Anonymous, Thank you for taking the time to place a review on your recent stay experience with us. We are delighted to hear that you have enjoyed your stay. We hope we will see you soon again. Warm Regards, Morné Visser Deputy General Manager

Dear Jaxon, Thank you for the amazing score on your recent stay with us, we hope we can welcome you back soon to Mount Grace Hotel & Spa. Warm Regards, Morné Visser

Dear L, Thank you for your feedback provided on your recent stay experience at Mount Grace Hotel & Spa. Our sincerest apology for the service experience, I can assure you that I have addressed it with the rest of the team to ensure that we always provide the best possible service to all of our guests. I do hope we can welcome you back again to Mount Grace Hotel & Spa. Warm Regards, Morné Visser Deputy General Manager

Dear Ross, Thank you for taking the time to provide us with feedback on your recent stay experience, we truly appreciate it. We hope we can welcome you back soon to Mount Grace Hotel & Spa. Warm Regards, Morné Visser Deputy General Manager

Dear Anonymous, Thank you for taking the time to provide us with feedback on your recent stay experience. We are delighted to hear that you have enjoyed the service from Jane and golf cart drivers, I have shared your feedback with them and truly appreciate your kind words. Once again our sincerest apology with regards to the incident during breakfast, we have addressed the issue with the necessary team members and I do believe that you have also discussed this in detail with our Chef Mandla. We wish to welcome you back soon to Mount Grace Hotel & Spa. Warm Regards, Morné Visser Deputy General Manager

Dear Binaca, Thank you for taking the time to provide us with feedback on your recent stay experience. We are delighted to hear that you have enjoyed your stay. We are looking forward to welcoming you back soon to Mount Grace Hotel & Spa. Warm Regards, Morné Visser Deputy General Manager

Dear Emma, Thank you for taking the valuable time to provide us with feedback on your recent stay experience. I have tried contacting your husband, however will try again as there were no answer. I appreciate all of your feedback and have shared it with the rest of the team to ensure that we always provide the best possible service to all of our guests. We hope we can welcome you back soon to Mount Grace Hotel & Spa. Warm Regards, Morné Visser Deputy General Manager

Dear Anonymous, Thank you for taking the time to provide us with feedback on your recent stay experience. All of our Standard Rooms are located around the main pool area, we do have rooms that are situated further away, these will be our Deluxe, Deluxe Premium, Executive, Executive Premium and Suites, our sincerest apology for the inconvenince. We hope we can welcome you back soon to Mount Grace Hotel & Spa. Warm Regards, Morné Visser Deputy General Manager

Dear Anonymous, Thank you for your feedback received, we truly appreciate your feedback. Warm Regards, Morné Visser

Dear Eddie, Thank you for taking the time to provide us with your feedback on your recent stay. We hope we can welcome you back soon to Mount Grace Hotel & Spa. Warm Regards, Morné Visser Deputy General Manager

Dear Rudolf, Thank you for taking the time provide us with feedback on your recent stay experience at Mount Grace Hotel & Spa. All of our pools are available to all guests even the children. We do have pool facilities situated at the Mount Grace Spa which are not available to be used by children under 16. You are more then welcome to request a setup in a specific area if you do prefer for us to do so and we will gladly assist. With regards to the check-in procedure it works best when we explain everything on arrival, however we will have a look at how best we can shorten this procedure. We hope we can welcome you back soon to Mount Grace Hotel & Spa. Warm Regards, Morné Visser Deputy General Manager