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“No lift to rooms, only a mature female was available, she offered to take luggage. No fridge in the room and no iron in the room. Had to carry iron and ironing board from reception to the bedroom. Not a great choice for vegetarians.”

“Disappointing stay at this hotel. The staff were a little unwelcoming and the service was not great. A beautiful location but this was let down by terrible parking, poor facilities and attention to detail that wasn’t there!!!! The spa was poor with an outlook to a wall!! The room was also disappointing with hair on my pillow and uncomfortable cheap pillows. I was very much looking forward to this stay but was very disappointed.”

“Went for wedding, was astonished at the route from hotel foyer to venue, especially with so many people attending. Found dining room food uninspired and breakfast cool even early.”

“Wonderful one night stay. Huge beautiful room, air conditioning was a bonus in this heat. Loved using the spa facilities and outdoor pool. Nothing was too much trouble for the staff. Excellent breakfast.”

“Bedroom comfortable, lift out of order”

“Hotel is in a great location with the most spectacular views across the bay. It’s comfortable and the interior is well maintained. The exterior and gardens need some love. Food is plentiful and staff were very helpful and friendly.”

“Had a lovely relaxing stay at the Grand Hotel. Room was big and beds comfortable. Down side was there was a bath with a shower so my disabled husband was unable to climb in. Pool area was lovely and managed to have a swim. Staff very friendly and attentive. Will definitely stay again.”

“Lovely hotel with friendly helpful staff. Very good location In town. Excellent food”