We arrived at the hotel in the afternoon just as a wedding was finishing. I walked into the hotel and a young lady approached me. I asked where the reception area was and she gestured to a nearby desk up against the wall and told me that was reception. We were shown to our room by another member of staff who did not ask our names or ask for ID The room itself was very small. The wardrobe had one hanger. The window did not open from the top and the bottom section opened but immediately slid shut. The bathroom had a Victorian style shower obviously to try to fit into the ambience of the building. One touch of the tap, which could happen accidently, and the water turned from warm to scalding hot. The was no bar on which to hold when getting in or out of the bath. Not good from a health and safety point of view. My husband warned me that the water might be scalding so I decided to take a bath instead. Lo and behold, just like pre Perestroika Russia, no bath plug! We left in the morning, handed the keys to the manager who did not afford us the courtesy of asking how our stay had been or wish us a safe journey. Nothing at all. I would never stay there again nor would I recommend it.