Alissa, thank you for your rating & review! We appreciate your time and consideration, and are very happy to know that you enjoyed your stay with us. Our goal will always be to provide our guests with personalized service, unique amenities, and make them feel welcome, comfortable and cared for. We're glad you recognized it and shared it with us and others. We hope to once again be your host!

Greg, thank you for choosing the Palmer House Resort and for taking the time to provide feedback about your experience. I’m sorry to hear that your recent stay with us did not meet your expectations. We strive to make each guest’s stay as pleasant and comfortable as possible, and we will use your rating and comments to coach our team and make changes to our hotel in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

Gary, thank you for your rating & review! We appreciate your time and consideration, and are very happy to know that you enjoyed comfort and convenience during your stay with us. Our goal will always be to provide our guests with personalized service, unique amenities, and make them feel welcome, comfortable and cared for. We're glad you recognized it and shared it with us and others. We hope to once again be your host!

Shannon, thank you for your rating & review! We appreciate your time and consideration, and are very happy to know that you enjoyed your stay with us, as well as experienced exceptional service from our hospitality team. Our goal will always be to provide our guests with personalized service, unique amenities, and make them feel welcome, comfortable and cared for. We're glad you recognized it and shared it with us and others. We hope to once again be your host!

Jill, thank you for choosing the Palmer House Resort and for taking the time to provide feedback about your experience. I’m sorry to hear that you had any issues at check-out. We strive to make each guest’s stay as pleasant and comfortable as possible, and we will use your rating and comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

Glenna, thank you for your 5-star review! We appreciate your time and consideration, and are very happy to know that you enjoyed your stay with us. Our goal will always be to provide our guests with personalized service, unique amenities, and make them feel welcome, comfortable and cared for. We're glad you recognized it and shared it with us and others. We hope to once again be your host!

Thank you for your rating! We appreciate any and all feedback; however, for the guests and our hotel to truly benefit from your review and feedback, we kindly ask for you to be a bit more detailed, as this will allow us and other guests to understand the reason for the rating.

Thank you for your rating! We appreciate any and all feedback; however, for the guests and our hotel to truly benefit from your review and feedback, we kindly ask for you to be a bit more detailed, as this will allow us and other guests to understand the reason for the rating.

Thank you for providing a rating. We appreciate any and all feedback; however, for the guests and our hotel to truly benefit from your review and feedback, we kindly ask for you to be a bit more detailed, as this will allow us and other guests to understand the reason for the rating.

Thank you for your rating! We appreciate any and all feedback; however, for the guests and our hotel to truly benefit from your review and feedback, we kindly ask for you to be a bit more detailed, as this will allow us and other guests to understand the reason for the rating.

Thank you for your time in your review. We are glad to see you had a great stay with us. We appreciate your choosing us for your stay

Hello Brock, I am sorry to see your review. I was wondering at first what property you stayed at for such a poor review. I know with our property, 1 time we had to redo your key. While we were all talking in the lobby the next morning, the only thing you mentioned was the coffee maker was not working right and I apologized. All your other supposedly issues were non exhistent as there were no issues with heat, lights or flooring in your room. The room was cleaned and inspected prior to your check in. Our ice machine is working and the staff that was working would not be rude like that.

Akira, thank you for your 5-star review! We appreciate your time and consideration, and are very happy to know that you enjoyed your stay with us. Our goal will always be to provide our guests with personalized service, unique amenities, and make them feel welcome, comfortable and cared for. We're glad you recognized it and shared it with us and others. We hope to once again be your host!

We appreciate your time for your review. We are glad to see you had a great stay with us.

We're glad to see you had a great stay with us. We want all our guests to have pleasant stays with us. Thank you for your review.

Thank you for taking the time for your review. We are glad that you had a good stay with us.

We appreciate your time for your review. We are glad to see that you had a great stay with us.

We're glad that you had a good stay with us. Thank you for your review.

Thank you for your review scoring. We hope your stay was pleasant.

Thank you for taking the time for your review. We hope overall you had a pleasant stay with us.

We appreciate your time for your review. It's good to see you had a great stay with us which is our goal that all our guests have a pleasant stay.

We're glad to see you had a great stay with us. We appreciate your taking the time for your review.

Thank you for the review and we will definately remind staff regarding dusting. We're glad that you had a pleasant stay with us.

We're glad to see you had a good stay with us. We appreciate your review.

We are glad to see that you had a great stay with us. Thank you for your review.

Thank you for your review. We are glad to see you had a great stay with us and was able to utilize our games

Thank you for your review. We are glad that you had a great stay with us.

We are sorry to hear you had issues during your stay. we appreciate your taking the time for your review. We found that the tub stopper needed to be put in the down position for draining. You left it in the up direction.

We're glad to see you had a great stay with us. Thank you for taking the time for your review.

Thank you for your review. I am sorry that your stay wasn't as it should be. Overall, I'm glad that you had a pleasant stay

Thank you for your review. We are glad you had a great stay with us. We appreciate your time for your review.

Thank you for taking the time for your review. We are glad that you had a great stay with us.

We appreciate your time for your review. We are glad to see you had a great stay with us.

We're glad you had a good stay with us. Thank you for your review.

Thank you for taking the time for your review. We are glad to see that you had a great stay with us.

Thank you for your review and the time to do so. We are glad that you had a good stay with us. It was a pleasure.

Thank you for taking the time for your review. We are glad to see that you had a great stay with us.

We are glad to hear you had a great stay with us. Thank you for taking the time for your review. We appreciate it.

We appreciate your time for your review. We are glad to see that you had a good stay.

We are glad that you had a great stay. Thank you for taking the time for your review.

Thank you Kristen, we are glad you had a good stay with us. Thank you for your review.

We're glad you had a great stay with us. Thank you for taking the time for your review.

Anya, we're sorry to see that you have chosen to leave a 1 out of 5 rating for us, even though you cancelled your reservation in advance of arrival. We do understand that you may have been upset after cancelling your reservation with Expedia and realizing that you had booked a non-cancellable/refundable reservation. However, we do not feel that that should have reflected poorly on our hotel and the rating which prospective guests consider when choosing a hotel. We hope you will reconsider your rating and that we'll have the opportunity to be your host in the near future.