2/10 - 너무 별로예요
Bamidele
단체 여행
2024년 5월 13일
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The property is in good location, i got value for my money interms of convinience and cleaniness, but the reception staff, which should be the initial contact are terrible, with an exception of one of them, they behaved like Dons, ready to bully a guest with cancellation. Zero British customer service value. A guest that has travelled over hundreds of mile that need a comfortable place to rest, finds himself in the hands of capoons, who have zero tolerant to customer complaints. very bad customer relations, but apart from that, every other things are good. But less i forget, there was one of their security man, who is down to the earth, highly trained, and knows his job, he was able to mediate and avoid escallation. kudos to him.
Bamidele
2024년 5월에 2박 숙박함