Initial room (316) was OK, but no TV remote. Asked at reception, took 20 mins to deliver 2, then TV didn't work, had 2 more staff members try and retune the TV - both telling me that "All the tvs in the hotel untune themselves daily, normally you just hit 3 and they retune"?!
Finally we were told that staff were going to move our room, all this time our food we had ordered was on its way, and then arrived as a staff member showed up with an aerial wire instead?! Our food sat and went cold whilst the lead inevitably didn't make any difference, before we were then moved room and could finally sit and eat at gone 10:30 at night.
However, the new room (314) was not in a good state, the safety lock on the door was missing, the room didn't look clean at all, dusty skirting boards, hairs on the toilet bowl, dirt in the shower tray.
All in all, not a positive stay at all