스탠다드룸, 퀸사이즈침대 1개 및 소파베드 | 1 개의 침실, 객실 내 금고, 책상, 노트북 작업 공간

노보텔 맨체스터 센터 여행 후기

4 out of 5
노보텔 맨체스터 센터
21 Dickinson Street, Manchester, England

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 533개" "
평점 8 - 좋아요. 1000개 이용 후기 중 332개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 79개" "
평점 4 - 별로예요. 1000개 이용 후기 중 32개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 24개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Ronojoy Bhattacharyya 님, 2023년 11월 17일
Dear Guest,Thank you for staying with us at Novotel Manchester Centre. We are delighted that you enjoyed your stay with us and I have shared your encouraging comments with the team.I very much look forward to welcoming you back to Novotel in the near future and I'm sure your next stay will be just as wonderful as your most recent experience.Sincerely,Ronojoy BhattacharyyaFront Office Manager

8/10 - 좋아요

Philippe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient location, reliable quality
On a 3-day business trip. No surprises, the quality of the hotel is similar to that of other Novotels: I chose the hotel for its reliability. 10-minute walk to the Manchester Piccadilly train station, and to the major shopping and tourist areas. Quiet neighbourhood, but not much of a view from the rooms.
2019년 4월에 3박 숙박함

8/10 - 좋아요

Seung Sang

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
특색있지 않지만 대만족.
전반적으로 깔끔하고, 큰 불편함없이 좋았습니다. 조식은 평범하고 직원들은 친절하고 좋았네요. 불편한 것 없고 좋았어요.

8/10 - 좋아요

JUWON

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
약 9시간의 안식처
정말 급하게 찾게 되었는데 가까운 곳에 원하는 방이 있어 다행이었어요. 화장실이 지린내가 너무 나서 문제였던것만 빼면 아주 편안히 쉬고 나왔답니다~~^^
2017년 12월에 1박 숙박함

10/10 - 훌륭해요

Mohamed 님, Houston

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location at Manchester city center, walking distance to a lot of great places to eat and walk around.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Hakan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gym was great. Friendly staff. Nice location. Some breakfast items need to be fresher.
2024년 4월에 2박 숙박함

8/10 - 좋아요

VITUS

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a good stay and property close to many interesting locations. Only issue with my room was the AC regulator not visible and unable to properly regulate room temperature.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Najib

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
It was very clean.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Neil

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean. All staff we dealt with were really friendly. Location with in the city is excellent.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Marion

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Carla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very well located place with high cleanliness standards
2024년 3월에 2박 숙박함

8/10 - 좋아요

Malcolm

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable and great breakfast. The staff were also very nice and super helpful. Great stay.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Christopher

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff especially at the front desk. Marois was very helpful from check in to getting my taxi to the airport at departure!
2024년 1월에 12박 숙박함

6/10 - 괜찮아요

Claire

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good location, comfortable bed.
Beds and room are very comfortable. Bathroom and toilet need a rennovation and we struggled with how warm it was at night - couldn't seem to figure out the air con. Location was great we were roughly a 10 minute walk to everything we wanted to do.
2024년 1월에 5박 숙박함

6/10 - 괜찮아요

GARY

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Needs updating
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 6박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient 2-night family stay
Good experience. Facilities could use some freshening-up, but otherwise comfortable stay. Location was very convenient
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Jade

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay , good night sleep , friendly staff very pleasant , will stay again :)
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Clare

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family trip
Great room, staff lovely and friendly, also very helpful. Great location. Will stay again
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Raj

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I'm not sure how this hotel can be 4-star, I'm surprised, I've stayed in a budget Travelodge, and their rooms and standards are so much better than what this Hotel. the room was dirty with lots of stains on the carpet, a tiny toilet with no hand wash basin, which is highly so inconvenient and unhygienic having to go into the shower room to wash hands. Holes in the toilet door, the paint coming off the walls, the room temperature which cannot be controlled thus freezing, stains on the toilet seat, and the room generally quite dirty and no soundproofing as they seem to claim, could hear the next room late night attics next to the walls and lots of vibrations. I would never stay at this hotel again but the location is superb and very central.
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Haiwei

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst novotel ever
Very dirty old hotel. No cleaning service during the stay. The only good thing is the Breakfast. Horrible experience!
2023년 12월에 3박 숙박함

8/10 - 좋아요

James

가족 여행
좋아요: 편의 시설/서비스
Good location. Friendly staff. Standard room was comfortable. I found their bed pillows very uncomfortably.
2023년 12월에 3박 숙박함

8/10 - 좋아요

dave

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

hannah

가족 여행
좋아요: 직원 및 서비스
별로예요: 객실의 편안함
It was ok.
We paid £32 for car parking. The hotel is lovely when you walk in. Service fantastic. The room itself was too warm. Air con did not work or there wasn't any? Now im heavily pregnant but the bed was hard, i had 1 flimsy pillow my partner had a terrible sleep too so probably the bed? The bathroom sink is awkward to fill kettle up. I had no sleep at all. Didnt have breakfast as we didnt want to pay an extra £30. The curtains were fantastic except we could not sleep at all. It was a very long night. If you like going bed hot and lying on a hard flat pillowed bed then this hotel is perfect for you. We wont come here again but you live and learn.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Santiago

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Ronojoy Bhattacharyya 님, 2023년 12월 22일
Dear Santiago,We very much appreciate your comments regarding your stay at the Novotel Manchester Centre.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ronojoy BhattacharyyaFront Office Manager

10/10 - 훌륭해요

Miss Karen

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Gina

2023년 12월에 4박 숙박함
답변 제공: Ronojoy Bhattacharyya 님, 2023년 12월 22일
Dear Gina,Thank you very much for your recent stay with us at Novotel Manchester Centre. We are delighted that you enjoyed your time with us.I have conveyed your feedback to our team who take great pride in knowing that their hard work has ensured a wonderful experience for our guests!I very much hope to welcome you back in the future and trust your next visit will be as brilliant as this one!Sincerely,Ronojoy BhattacharyyaFront Office Manager

8/10 - 좋아요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice Hotel Stay
Hotel location was very good, breakfast was very good and service was very good. Our room was fine but we did need to ask reception to make the additional bed up for child staying as this wasnt done upon check in. We had relatives staying in same hotel having paid the same rate and they had more room items available to them, slippers , robes etc that we didnt receive. Felt almost as if our room hadnt finished being made up for our arrival. Staff very attentive when bed make up was requested however so that was corrected quickly whilst we had a drink in the very nice bar attached to the hotel. Would stay again.
2023년 12월에 1박 숙박함
답변 제공: Ronojoy Bhattacharyya 님, 2023년 12월 22일
Dear Mark,We thank you for your very kind comments about our Novotel Manchester Centre. We are pleased to hear that you enjoyed your stay and that the location was to your liking. Moreover, we appreciate the feedback regarding the additional bed and room items; We have 4 room categories in the hotel and room amenities are different for each of them however we do provide as complimentary if requested. Thank you again for taking the time to share your experience with us. We hope that if you decide to stay with us again, it will be a truly memorable experience! Sincerely, Ronojoy BhattacharyyaFront Office Manager

10/10 - 훌륭해요

Sophie

단체 여행
Everything
2023년 12월에 1박 숙박함
답변 제공: Ronojoy Bhattacharyya 님, 2023년 12월 22일
Dear Sophie,Thank you for staying with us at Novotel Manchester Centre. We are delighted that you enjoyed your stay with us and I have shared your encouraging comments with the team.I very much look forward to welcoming you back to Novotel in the near future and I'm sure your next stay will be just as wonderful as your most recent experience.Sincerely,Ronojoy BhattacharyyaFront Office Manager

10/10 - 훌륭해요

Diane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel
A great stay in a superb hotel. A short walk to the Christmas markets and shopping centre. Plenty of restaurants around. Staff friendly and room was lovely with comfortable beds. Great choices for breakfast, all self service. Will definitely revisit
2023년 12월에 1박 숙박함
답변 제공: Ronojoy Bhattacharyya 님, 2023년 12월 6일
Dear Diane,Thank you for taking the time to review your recent stay with us here at the Novotel Manchester Center. We are delighted that you enjoyed your experience and found our staff to be friendly and helpful. We are also pleased that you took advantage of our great breakfast selection and close proximity to the Christmas markets and shopping centre.We strive to provide a comfortable, enjoyable experience for all of our guests, so we are thrilled that we were able to do so during your stay. Thank you once again for your review and we look forward to welcoming you back soon! Best regards, Ronojoy BhattacharyyaFront Office Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Ronojoy Bhattacharyya 님, 2023년 12월 22일
Dear Guest,Thank you for taking the time to review your stay with us at Novotel Manchester City Centre and hope to welcome you back soon.Sincerely,Ronojoy BhattacharyyaFront Office Manager

10/10 - 훌륭해요

Elín Ósk

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Exelent stay in Novatel. The staff was very friendly and helpful. Evrything was amacing.
2023년 11월에 3박 숙박함
답변 제공: Ronojoy Bhattacharyya 님, 2023년 12월 22일
Dear Elín Ósk, Thank you for taking the time to share your wonderful experience with us. We are so pleased to hear that you felt so well taken care of by our friendly and helpful staff. It is always our aim to ensure that all of our guests have a comfortable and enjoyable stay, and we are delighted that you did. We look forward to welcoming you back soon!Sincerely,Ronojoy BhattacharyyaFront Office Manager

6/10 - 괜찮아요

steve

아이를 동반한 가족 여행
very urban setting, staff are busy so inattentive. very noisy outside window (obviously not the hotels fault). very tired public areas.
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Nicola

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Not happy that there was no discounted parking, had to pay city tax which wasn’t warned about! The air con was not working and found one staff member very rude and abrupt
2023년 11월에 1박 숙박함
답변 제공: Ronojoy Bhattacharyya 님, 2023년 12월 6일
Dear Nicola, Thank you for taking the time to share your experience with us. At Novotel Manchester Centre, we strive to provide our guests with a pleasant and enjoyable stay, and it is regrettable that we did not meet your expectations on this occasion. We apologize for any inconvenience caused by the lack of discounted parking and the unresponsive air con. We value feedback from our guests, as this helps us ensure that future experiences are improved. We take great pride in providing each guest with a warm and welcoming experience, so we are sorry to hear that you had a negative interaction with one of our staff members on this occasion. We hope you will choose to stay with us once again in the future so that we can give you the experience you expect from Novotel Manchester Centre. Sincerely, Ronojoy BhattacharyyaFront Office Manager

10/10 - 훌륭해요

Hannah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were immediately welcoming, even gifting little plush toys to my children. Checkin was quick and efficient, the room was clean and spacious, with everything we needed- a safe, coffee facilities, a fridge, towels and toiletries and sufficient bedding. Well located for central Manchester with restaurants, bars, trams, conference centre all within walking distance. Would use again, and recommend.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Julie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel is ideally located and the room was spotless! Clean, modern and great facilities in the room including fabulous toiletries and a Nespresso machine!
2023년 11월에 1박 숙박함
답변 제공: Ronojoy Bhattacharyya 님, 2023년 11월 21일
Dear Julie,Thank you for choosing Novotel Manchester Centre and for taking the time to share your positive feedback. We're thrilled to learn that our hotel's ideal location and spotless rooms contributed to a great experience during your stay.We strive to provide our guests with a comfortable and enjoyable stay, and we're delighted to hear that we succeeded in making your visit special.We appreciate your kind words, and we look forward to the opportunity of welcoming you back for another wonderful stay. Sincerely,Ronojoy BhattacharyyaFront Office Manager

10/10 - 훌륭해요

Anna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Brilliant stay!
2023년 11월에 2박 숙박함
답변 제공: Ronojoy Bhattacharyya 님, 2023년 11월 17일
Dear Anna,Thank you very much for your recent stay with us at Novotel Manchester Centre. We are delighted that you enjoyed your time with us.I have conveyed your feedback to our team who take great pride in knowing that their hard work has ensured a wonderful experience for our guests!I very much hope to welcome you back in the future and trust your next visit will be as brilliant as this one!Sincerely,Ronojoy BhattacharyyaFront Office Manager

10/10 - 훌륭해요

Rhona

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location always a good stay.
2023년 11월에 2박 숙박함
답변 제공: Ronojoy Bhattacharyya 님, 2023년 11월 17일
Dear Rhona,Thank you for choosing Novotel Manchester Centre, and we appreciate your positive feedback! We're delighted to hear that you had a great stay and found our location to be convenient.Your satisfaction is our priority, and we look forward to welcoming you back for another excellent experience. Safe travels, and we hope to see you again soon!Sincerely,Ronojoy BhattacharyyaFront Office Manager

8/10 - 좋아요

Bengt

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Ronojoy Bhattacharyya 님, 2023년 11월 17일
Dear Bengt,Thank you for taking the time to share your feedback. We're glad to see that your overall experience at Novotel Manchester Centre was positive.If there are any specific aspects or suggestions you'd like to share, please feel free to reach out. Your comments are valuable as we continually strive to improve our services and meet our guests' expectations.We appreciate your choosing Novotel Manchester Centre, and we hope to have the pleasure of welcoming you back for another great stay in the future.Sincerely,Ronojoy BhattacharyyaFront Office Manager

8/10 - 좋아요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Ronojoy Bhattacharyya 님, 2023년 11월 17일
Dear Guest,Thank you very much for your recent stay with us at Novotel Manchester Centre. We are delighted that you enjoyed your time with us.I have conveyed your feedback to our team who take great pride in knowing that their hard work has ensured a wonderful experience for our guests!I very much hope to welcome you back in the future and trust your next visit will be as brilliant as this one!Sincerely,Ronojoy BhattacharyyaFront Office Manager

8/10 - 좋아요

andie

좋아요: 직원 및 서비스, 객실의 편안함
Friendly staff, room a bit dysfunctional, but has tried everything to keep as up to date as possible
2023년 10월에 1박 숙박함
답변 제공: Ronojoy Bhattacharyya 님, 2023년 11월 17일
Dear Andie,Thank you for choosing Novotel Manchester Centre and for taking the time to share your feedback. We're pleased to hear that you appreciated the friendly service provided by our staff.We also appreciate your understanding regarding any room-related challenges. Our team is committed to ensuring that guests have a comfortable stay, and we're continually working to improve our services.We hope to have the pleasure of welcoming you back for another stay. Sincerely,Ronojoy BhattacharyyaFront Office Manager

10/10 - 훌륭해요

Martina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A great hotel for a longer weekend visit in Manchester
2023년 10월에 3박 숙박함

8/10 - 좋아요

Thomas Skog

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Molly

2023년 10월에 1박 숙박함
답변 제공: Ronojoy Bhattacharyya 님, 2023년 10월 23일
Dear Molly,Thank you for staying with us at Novotel Manchester Centre. We are delighted that you enjoyed your stay with us and I have shared your encouraging comments with the team.I very much look forward to welcoming you back to Novotel in the near future and I'm sure your next stay will be just as wonderful as your most recent experience.Sincerely,Ronojoy BhattacharyyaFront Office Manager

8/10 - 좋아요

C

2023년 10월에 1박 숙박함
답변 제공: Ronojoy Bhattacharyya 님, 2023년 10월 23일
Dear Guest,Thank you for choosing to stay at Novotel Manchester Centre and for your score. We appreciate your feedback and the positive rating.We're glad to hear that your overall experience met your expectations. If you have any additional feedback or suggestions to share in the future, please don't hesitate to reach out. Your feedback is valuable to us, and we look forward to the opportunity to serve you again.Sincerely,Ronojoy BhattacharyyaFront Office Manager

10/10 - 훌륭해요

Victoria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would definitely recommend
Family of 6 we had adjoining rooms I called ahead to make sure they accommodated fab.
2023년 10월에 1박 숙박함
답변 제공: Ronojoy Bhattacharyya 님, 2023년 10월 23일
Dear Victoria,Thank you for choosing to stay at Novotel Manchester Centre and for sharing your feedback with us. We appreciate your comments and are delighted to hear that you had a great family stay with adjoining rooms.We understand the importance of accommodating families and providing comfortable and convenient rooms for our guests, and it's wonderful to know that we met your expectations.We look forward to the opportunity to welcome you back to Novotel Manchester Centre in the future.Sincerely,Ronojoy BhattacharyyaFront Office Manager

8/10 - 좋아요

Darren 님, Portland

좋아요: 청결 상태
2023년 10월에 7박 숙박함
답변 제공: Ronojoy Bhattacharyya 님, 2023년 10월 23일
Dear Darren,Thank you for staying with us at Novotel Manchester Centre. We are delighted that you enjoyed your stay with us and I have shared your encouraging comments with the team.I very much look forward to welcoming you back to Novotel in the near future and I'm sure your next stay will be just as wonderful as your most recent experience.Sincerely,Ronojoy BhattacharyyaFront Office Manager

10/10 - 훌륭해요

John

2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Robin

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bra hotell ⭐️⭐️⭐️⭐️
Bästa hotellet vi bott på i Manchester. Bra för familjen och läget var kanon.
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very welcoming. Room was clean and very comfortable. Breakfast was spot on. Faultless
2023년 10월에 1박 숙박함