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호텔 99 쿠바오 여행 후기

2.5 out of 5
호텔 99 쿠바오
8 Pinatubo St. Corner Matulin St. Cubao, Quezon City, Manila

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 46개 이용 후기 중 11개" "
평점 8 - 좋아요. 46개 이용 후기 중 14개" "
평점 6 - 괜찮아요. 46개 이용 후기 중 10개" "
평점 4 - 별로예요. 46개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 46개 이용 후기 중 5개" "

6.8/10

청결 상태

7.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

4/10 - 별로예요

KYOUNGSOO 님, korea

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
적당한.....
위치는 로컬 나이트라이프 하기에 아주 좋음. 그러나 내가 이세상세서 재일 싫어하는 벌레를 방에서 볼수 있었음. 우웩~~

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
쿠바오 역에서 가까움.
소고호텔과 같은 러브호텔이며, 깨끗하지만 소고호텔이 더 서비스가 좋은것같음. 하루가 아니고 12시간만 쓸경우 더 비용을 절약할 수 있음.

4/10 - 별로예요

JINWOO 님, 경북 포항

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
튠보다 못함
튠호텔이 훨씬 좋습니다.

2/10 - 너무 별로예요

Vanessa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room is dirty and smells bad.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Raymond

2023년 8월에 2박 숙박함

6/10 - 괜찮아요

Flora Grace

가족 여행
좋아요: 직원 및 서비스
the employees are friendly but the location is veary near to the beer house. The videoke is like 2 hours. I can hear them iven if they transferred me to another room.
2022년 9월에 2박 숙박함
답변 제공: D 님, 2022년 9월 15일
Dear Valued Guest,Thank you for staying with us and taking time to review our property. We are sorry for the inconvenience. We will address this to the management accordingly.

10/10 - 훌륭해요

Pedrito

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff okay but to many croaches
2022년 9월에 4박 숙박함
답변 제공: DRM 님, 2022년 9월 15일
Dear Valued Guest,Thank you for staying with us and taking time to review our property. We are sorry for the inconvenience. We will address this to the management accordingly.

6/10 - 괜찮아요

federico

2022년 3월에 1박 숙박함
답변 제공: Reservation Team 님, 2022년 6월 17일
Thanks for the kind rating, We really appreciate it.

8/10 - 좋아요

ANTONIO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything is okay it’s just that, there were no windows in the room, not even a fire escape.
2021년 9월에 7박 숙박함
답변 제공: Reservation Team 님, 2021년 9월 30일
Thanks for the great rating. We really appreciate it.

6/10 - 괜찮아요

Cris

별로예요: 편의 시설/서비스
I like it, because it was cheap but the room do not have hot water and windows.
2021년 9월에 9박 숙박함
답변 제공: Reservation Team 님, 2021년 9월 20일
Thanks for the kind rating, We really appreciate it.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 1월에 1박 숙박함
답변 제공: ADM_DGD 님, 2020년 2월 3일
Thanks for the great rating.

8/10 - 좋아요

Vincent

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
Functional well located hotel for short stays.
It is a basic hotel. Very well located close to shops and buses. The service was polite and efficient. The rooms can do with a deep cleaning and some touches.
2020년 1월에 1박 숙박함
답변 제공: ADM_DGD 님, 2020년 2월 3일
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again!

10/10 - 훌륭해요

Vicente Jr

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellenthotel99
Superb
2020년 1월에 1박 숙박함
답변 제공: DGD 님, 2020년 1월 10일
Thank you for your feedback! It is very important to us. Rest assured that we will continue to do excellent service for all our guests. We hope to welcome you back at RED Hotel!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very simple use , fast and friendly , made booking very
2019년 12월에 7박 숙박함
답변 제공: H99 ADM 님, 2019년 12월 20일
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again!

10/10 - 훌륭해요

Cory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing stay!
2019년 4월에 3박 숙박함
답변 제공: H99 DM 님, 2019년 4월 22일
Thank you for your feedback. We will be hoping for your next visit.

8/10 - 좋아요

Rivera

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Accessible, sound proof, people are warm
2019년 2월에 1박 숙박함
답변 제공: H99 DM 님, 2019년 2월 21일
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스
It's a so-so hotel. Convenient for a travellers and short time stay. Incomplete amenities.
2018년 12월에 1박 숙박함
답변 제공: H99 DM 님, 2018년 12월 26일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

Toto 님, 日本

좋아요: 청결 상태
受付スタッフはかなり感じ良かった。でも清掃スタッフが最悪。大声で叫びながら廊下歩くしスマホで爆音で音楽鳴らすし間違えて勝手に部屋入ってくるし。 駅近でそれなりの料金するんでスタッフの教育して欲しい。 プレミアムルームでも部屋狭い。窓なし。wifi繋がりにくい（9階 ）globeのSIMも繋がらない。エアコン温度調節不可 いい所は硬さの違う枕が4つあった！！
2018년 10월에 4박 숙박함
답변 제공: Hotel 99 DM 님, 2018년 10월 29일
Dear Valued Guest, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. At the time, you were staying with us, I am sorry. We will also look for ways to improve our current system to better serve our guests, and be able to give our valued guests like you with total customer satisfaction. Secondly, I would like to thank you for bringing this matter up to management's attention. We value comments, even complaints like this, as they make us aware of our shortcomings and improvement areas. Again, my sincerest apologies.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함
답변 제공: Hotel 99 D.M. 님, 2018년 10월 4일
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4/10 - 별로예요

Darkshark

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Close to MRT and places to eat and drink. 7-Eleven nearby also. There was no temperature control on the AC and the shower head did not spray properly. The recessed lighting makes the room appear dark. Room wasn't very clean and I didn't find the bed to be comfortable.
2018년 9월에 1박 숙박함
답변 제공: Hotel 99 D.M. 님, 2018년 10월 1일
Thank you for taking time to review our property. We are sorry for the inconvenience. We will address this to the management accordingly.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Solo traveler review
My stay with this hotel was decent. The room is enough for a solo traveler although it could be a bit crowded for 2 people. The switches for the lights and the aircon is on the wall above my bedhead so it's a big plus for me. The concierge is open 24 hrs, that's perfect. The shower does not have a hot/cold shower option but that's okay. The surrounding neighborhood is so-so, I did not feel that safe and at night, I can hear the nearby videoke bars and it can be a bit disturbing to a good night's sleep. The overall location of the hotel is good though, very accessible and near the mall and Araneta/Kia. WiFi is decent. Also, there's just ONE plug socket so I had a bit of a challenge with charging my gadgets, I think there should be more plug sockets inside the room. The telephone does not work outside of the hotel either, it can only be used to call front desk and even though I was told I can use the phone down in front desk, I think it's not very private and I just want to order deliveries in the privacy of my room. The staff are friendly. One thing that bummed me as well is the fact that I have to leave my key card at front desk every time I leave the hotel. It can be a bit inconvenient because I just want to leave the hotel and stroll around in peace. The TV has cable channels available although the channel list given to me is SO little, they only included the channels for Disney, Nickelodeon, etc. I would prefer a FULL LIST of available channels and not just a select few.
2018년 9월에 3박 숙박함
답변 제공: Hotel 99 D.M. 님, 2018년 9월 19일
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We are sorry for the inconvenience. We will address this to the management accordingly.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 1박 숙박함
답변 제공: DM 님, 2018년 9월 18일
Thank you for staying with us. appreciate your feedback.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and quiet. Enjoyed the staff very friendly and responsive.
2018년 7월에 1박 숙박함
답변 제공: Hotel 99 D.M. 님, 2018년 8월 2일
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
2018년 7월에 2박 숙박함
답변 제공: Hotel 99 D.M. 님, 2018년 7월 18일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 2월에 1박 숙박함
답변 제공: Hotel 99 D.M. 님, 2018년 2월 12일
Thank you for your feedback. We will be hoping for your next visit.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff had excellent, accommodating and very friendly.
2018년 1월에 2박 숙박함
답변 제공: Hotel 99 D.M. 님, 2018년 1월 30일
Thank you for taking time to review our property. We will be hoping for your next visit.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet place... I liked most near the center of Cubao and dining and transport facilities
2018년 1월에 1박 숙박함
답변 제공: Hotel 99 D.M. 님, 2019년 5월 5일
Thank you for staying with us. we welcome you to come back again.

10/10 - 훌륭해요

Takeshi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
24時間ステイ
交通至便
2018년 1월에 1박 숙박함
답변 제공: Hotel 99 D.M. 님, 2018년 1월 10일
Thank you for your feedback. We will be hoping for your next visit.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Budget hotel
I was satisfied.
2017년 12월에 1박 숙박함
Thank you for taking time to review our property. We will be hoping for your next visit.

6/10 - 괜찮아요

James

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Satisfied
My stay was satisfactory.
2017년 12월에 1박 숙박함
Thank you for staying with us. we welcome you to come back again.

2/10 - 너무 별로예요

S 님, Carribean

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not a place to stay
I been travelling and there's always a place where you expect it average or excellent, it depends upon the location and the brand. But ofcourse, you can't stop expecting that atleast the staff should be polite and knows how to give consideration to their guest. This hotel was not really a place to recommend.
2017년 11월에 1박 숙박함
답변 제공: Hotel 99 D.M. 님, 2017년 11월 28일
First and foremost, I would like to apologize for your bad experience during your stayed. Your experience should have not happened as the culture and mantra of Hotel 99 is to promote and adhere to proper customer service. We value our guests so much that this incident has no place in our system. Rest assured that I will personally get to the bottom of this, and all those responsible to this unwarranted incident shall be meted with disciplinary actions. We will also look for ways to improve our current system to better serve our guests, and be able to give our valued guests like you with total customer satisfaction. Secondly, I would like to thank you for bringing this matter up to management's attention. We value comments, even complaints, as they make us aware of our shortcomings and improvement areas. Again, my sincerest apologies Mr./Ms. S.

10/10 - 훌륭해요

Ismael Andres 님, Saskatoon SK Canada

좋아요: 직원 및 서비스
별로예요: 청결 상태
For Adults only
it's okey
답변 제공: Reservation Team 님, 2020년 11월 25일
Thank you for your feedback! It is very important to us. Rest assured that we will continue to do excellent service for all our guests. We hope to welcome you back at RED Hotel!

4/10 - 별로예요

BentZ

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Close to bus terminals
This is an hotel to just nap after long hours of a bus ride nothing more. The staff were great but the cleanliness needs plenty of improvements. My girl was looking at the pillows and thought that it did not have any pillow casing as you can see the nasty dirty through the pillow case.

8/10 - 좋아요

JOHN MATTHEW

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient and Comfortable Hotel
for me its ok for immediate accommodation for travellers and also its affordable for those have low budget..

4/10 - 별로예요

실제 이용하신 고객

별로예요: 객실의 편안함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice hotel but no beach or swimming pool,
Very good service ,good food very cleanroom,good bed.hotel staff helpful?

8/10 - 좋아요

Austin

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Hotel Review
The hotel was good and in a safe area, but they didn't have my reservation when I arrived and I had to charge up my laptop and show it on my email for them to check me in.

8/10 - 좋아요

Gregory 님, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good value stay at promo rate
Hotel99 ticked all the boxes..good value at a promo rate, comfortable, internet moderately slow, shower hot sometimes, cable was good, breakfast good but COFFEE EXTRA, plenty of food choices outside and MRT and buses only 100m away. Being a 3,6, 12, 24 hour hotel you can check in at 9am and out same which suited my needs well.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
i can't imagine to stay in the hotel with no windows... It was like your stuck in the box, and the room color is too dark, doesn't appear to be a light motive that will somehow feel the traveler much relax and soothed with the stay. the blanket we had is already used, we found many stain on that one and we ask to change the blanket given to us... They should check thoroughly all the pillows, blankets or linens clearly... It was like it already used by someone and they tried to let it used for us pa... i jst hope we took a picture with the blanket but its not good, hope they can improve more they services... thank you.

2/10 - 너무 별로예요

Luong

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

Diona 님, Philippines

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
It's a motel, not a hotel
I did not know while I was booking the hotel in Expedia that it is a motel, not a hotel so imagine our surprise when we arrived in the hotel and seeing guests casually checking in for one hour or three hours for a "good time". While checking out, it was only during that time that I noticed their signage that guests must be 18 years old and above as it was an "adult" hotel. It was horrible and disgusting.

2/10 - 너무 별로예요

Nickie 님, Los Angeles

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible
Have an extra money for some services. All my experience there is unexpected.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
You get what you paid for
You get what you paid for. I was just on a short transit and just needed a place to crash for the long journey the next day. It is close to MRT Cubao, which is convinient if you wanna travel within the metro system. Lots of local vendors in the street. If you wanna go to the more decent dining... There are a couple of malls with known international chain. The room has a PC unit (despite the internet was not working on the day that I stayed in).

2/10 - 너무 별로예요

Antonio II 님, Dubai

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed
It is disappointed when you booked online with full board and upon checked in was d package including breakfast only...the receptionist insisting that the online was not true...it means the hotel was just fooling the consumers to attract their hotel...it was totally disappointed and even they dont bothered to apologize and they just ignored. Very poor service!!!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Quicky
Booked room to meet my girlfriend before work. It was good for the short stay and price but you can get a lower price in person for short stays like 3hours.

8/10 - 좋아요

Mareike 님, Manado, Indonesia

별로예요: 청결 상태, 객실의 편안함
Hotel dengan lokasi baik - tapi itu saja
Lokasi hotel dekat MRT dan LRT sehingga mudah dijangkau, namun kondisi dan kebersihan masih kurang. Keuntungan utamanya adalah makanan yang murah, walaupun free breakfastnya masih sangat terbatas.