야외 수영장
예약 가능 여부 확인

OYO 563 나의 마을 뉴욕 여행 후기

2 out of 5
OYO 563 나의 마을 뉴욕
1244 E. Jacinto Street, Brgy, Makati, Manila

이용 후기

6.2
평점 10 - 훌륭해요. 37개 이용 후기 중 7개" "
평점 8 - 좋아요. 37개 이용 후기 중 11개" "
평점 6 - 괜찮아요. 37개 이용 후기 중 6개" "
평점 4 - 별로예요. 37개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 37개 이용 후기 중 9개" "

7.0/10

청결 상태

7.0/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Wonho

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Joey 님, 2024년 1월 18일
We are sorry for the inconvenience caused to you, Wonho! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Joey

6/10 - 괜찮아요

Sara

좋아요: 직원 및 서비스
It was okay
2024년 2월에 3박 숙박함
답변 제공: Ammy 님, 2024년 4월 7일
Hi, Sara! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Ammy 님, 2024년 2월 25일
Hi, thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

4/10 - 별로예요

Frederick

좋아요: 청결 상태
별로예요: 객실의 편안함
Hotel thought I wouldn’t notice.
It’s hard to complain for the price but I paid few dollars more for the biggest option of the two rooms listed. Instead I got the tiniest room I’ve ever seen. How do I know? My friends had 5-6 rooms booked with their families for new years, they said my room was extremely small compared to any of their rooms. It was only 2 feet around the entire double bed. That was the whole room.
2023년 12월에 1박 숙박함
답변 제공: Joey 님, 2024년 1월 23일
We are sorry for the inconvenience, Frederick! We can understand that your stay did not meet your expectations. Do not worry we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Joey

2/10 - 너무 별로예요

ARJELEN

가족 여행
We booked for 4 days for 2 adults and 1 kid (4 yr old) as we go in Makati for Christmas Vacation but suddenly when we came there the FO said kids not allowed... Why they didn't informed me ahead of time so we can cancel it and no one ever messaged me that we cant check in the hotel bec. we had kid with us.. The FO said i need to request a refund because they will refund my money but when i requested the website emailed me that the hotels declined my request refund.. I was very upset with their policy . We saved that money for our vacation but one blink its all gone coz they dont want to refund plus the staffs are not that approachable.. we waited long and they saw us in a lane waiting for our turn and no one ever told us kids are not allowed...
2023년 12월에 3박 숙박함
답변 제공: Joel 님, 2024년 1월 23일
Hi, Arjelen! We regret the unpleasant experience you had with us. We are continuously working on improving our services and we assure you that your next visit will be awesome. Regards, Joel

6/10 - 괜찮아요

Brandin

가족 여행
좋아요: 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Barbara 님, 2024년 1월 23일
Hey, Brandin! Thank you so much for the positive rating and for taking your valuable time to share the review with us. We are going to try to make sure your future visits are nothing less than perfect. Have a wonderful day ahead. Regards, Barbara

2/10 - 너무 별로예요

Marilyn

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The first day I walk in the surround is not safe the place smell very bad and the room is so small. We have no choice to stay one nite but next day we check out. If you kindly refund me the remaining days. We came around 12:00 am and left early that day. Please if you can refund me the remaining days. Thanks
2023년 11월에 8박 숙박함
답변 제공: Barbara 님, 2023년 12월 6일
Sorry for the hassle you faced, Marilyn! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Barbara

2/10 - 너무 별로예요

Alex

별로예요: 직원 및 서비스
I was charged extra because the towel i left was dirty and had a stain. No hotel on earth chargers extra if you use their towels. What next? Extra charge from used toilet paper and sheets!? In general the rooms are small in a shady area and you need to be awere of your surrounding and what you have in your pockets.
2023년 10월에 1박 숙박함
답변 제공: Tim 님, 2023년 12월 6일
Hi, Alex! We are very sorry that you have had an uncomfortable experience with us. Cleanliness is something about which we are particular and can not compromise, of course, we never want our visitors to face these problems. Thank you for raising this problem, and be assured that we will take this up and address it immediately. In case something else, please contact us. Regards, Tim

4/10 - 별로예요

Gayle

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스
The room has a foul smell, the bathroom was full of mold and the air-conditioning clanged all night. We did enjoy the traditional vibrant neighborhood.
2023년 8월에 4박 숙박함
답변 제공: Noé 님, 2023년 9월 12일
Hola Gayle! Acepte nuestras más sinceras disculpas por la decepción causada. Estamos de acuerdo en que la falta de limpieza es altamente inaceptable. Por lo tanto, le solicitamos que tome esto como un caso fuera de lugar, ya que estamos completamente obsesionados con la limpieza y es uno de los aspectos básicos que consideramos para servir a nuestros huéspedes. Tenga la seguridad de que hemos actualizado a nuestro equipo para tomar las medidas necesarias de inmediato para resolver este problema. Ten un buen dia. Saludos, Noé

8/10 - 좋아요

Adolfo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Buen servicio y muy divertido
2022년 12월에 3박 숙박함
답변 제공: Ammy 님, 2023년 3월 23일
Hola, Adolfo. Muchas gracias por estar con nosotros. Esperamos seguir contando con tu cariño y apoyo. Saludos, Tim.

8/10 - 좋아요

Deepak 님, North York

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A new and clean hotel with a rooftop pool with a great view of Makati. Rooms are small but clean. A noisy and busy part of Makati. Overall good value for money…
2023년 1월에 8박 숙박함

10/10 - 훌륭해요

Jörgen

2022년 12월에 1박 숙박함
답변 제공: Ava 님, 2022년 12월 22일
Thanks for taking out your valuable time to rate us, Jorgen! We will work even harder to make your stay a memorable one :) Regards, Ava

2/10 - 너무 별로예요

TSUJI

2022년 11월에 2박 숙박함

6/10 - 괜찮아요

OSAMU

2022년 9월에 8박 숙박함

8/10 - 좋아요

Warren

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel with a clean pool on top, secure, must have a room card to get in. But, it is a poor area and fenced off from the BGC witch is the nicest part of Manila. This makes it a bargain with just a 1/2 mile walk away. Great place to stay long term on a budget.
2022년 6월에 6박 숙박함
답변 제공: Jane 님, 2022년 7월 10일
Hi, Warren! We are glad to see that you liked our services. Regards, Jane!

4/10 - 별로예요

Jose Alvin

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nearbgc
2022년 6월에 10박 숙박함
답변 제공: Simon 님, 2022년 7월 10일
Hi, thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Simon

2/10 - 너무 별로예요

Daniel

2022년 6월에 2박 숙박함

8/10 - 좋아요

Warren

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it has a pool and gym. it is reasonably priced.
2022년 5월에 2박 숙박함
답변 제공: Simon 님, 2022년 6월 23일
Thanks for the positive rating, Warren! Hope to welcome you again soon. Regards, Simon

4/10 - 별로예요

Wilma

별로예요: 청결 상태
2022년 5월에 1박 숙박함
답변 제공: Simon 님, 2022년 6월 11일
Hi, Wilma! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Simon

10/10 - 훌륭해요

Vasilios

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome palace
I really enjoy the stay. It felt like home. Staff was friendly and quick service hassle free. Cinema was clean and comfortable. Swimming pool was warm clean and beautiful. Paradise on earth
2022년 4월에 20박 숙박함
답변 제공: Joey 님, 2022년 5월 4일
Hi, we appreciate your valuable feedback. Looking forward to hosting you soon with a superb experience. Regards, Joey

8/10 - 좋아요

Richard

2022년 3월에 5박 숙박함
답변 제공: Ammy 님, 2022년 4월 15일
Hi, Richard! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

10/10 - 훌륭해요

Derrick A

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 7박 숙박함
답변 제공: Jason 님, 2022년 4월 13일
Thank you for rating us highly, Derrick. We are glad to know that services offered by us meet your expectations and we will endeavour to keep it up. Regards, Jason

10/10 - 훌륭해요

Warren

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Covid restrictions in the city are to high. Not a hotel problem. But greatly hurts the stay.
2022년 3월에 23박 숙박함
답변 제공: Ammy 님, 2022년 4월 4일
Hi, Warren! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

8/10 - 좋아요

Mogens

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was ok, little rom and toilet but clean. But the area around was not so nice. But the hotel has also fitness rom and a nice pool so all was ok.
2022년 3월에 1박 숙박함
답변 제공: Cheshta 님, 2022년 3월 25일
Thank you so much for the positive rating, Mogens! Be assured, we will surely work on your feedback and ensure better services in the future. Regards, Ivy

8/10 - 좋아요

YU 님, Setagaya

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
禁煙なのは理解できるがお酒を持ち込まないでと言うのはちょいきつい
2022년 3월에 1박 숙박함
답변 제공: Jackson 님, 2022년 3월 22일
Hi, Thanks a lot for staying with us. Looking forward to hosting you soon. Regards, Jackson

10/10 - 훌륭해요

Raja Azfar

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were super accomodating and it's a great place for the price.
2022년 3월에 1박 숙박함
답변 제공: Ammy 님, 2022년 3월 12일
Hi, thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
2022년 1월에 1박 숙박함
답변 제공: Jane 님, 2022년 2월 23일
We appreciate your positive rating, We do take pride to serve our guests an amazing experience. Regards, Jane!

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태
2021년 12월에 1박 숙박함
답변 제공: Ammy 님, 2021년 12월 12일
Hi, we are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Amelia.

6/10 - 괜찮아요

anicia

별로예요: 객실의 편안함
My mother just got out today after 5 days she was quarantine as soon as she landed Philippines, the room did not a have tv, the window is so small, she was miserable we understand she can't come out and no visitor, but not having tv in room, even though she requested it a few times
2021년 11월에 4박 숙박함
답변 제공: Ammy 님, 2021년 11월 17일
Hi, Anicia! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia

8/10 - 좋아요

Sherlaine

좋아요: 청결 상태
2021년 10월에 4박 숙박함
답변 제공: Cheshta 님, 2021년 11월 8일
Hi, Sherlaine! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Ivy

8/10 - 좋아요

Lorenzo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함
답변 제공: Ammy 님, 2021년 11월 4일
Hi, thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

8/10 - 좋아요

mchale

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
NOT A SAFE PLACE TO STAY!!! worst hotel i've ever been, we stayed in your hotel last July 08,2021, di namin enexpect na magiging worst ang stay namin sa hotel na yan, we are very dissapointed sa security ng area,regarding sa parking ng area, yes wala kayong parking and "PARK ON YOUR OWN RISK" yes pero kayo ang taga jan eh kaya naniwala kmi na okay lang ipark dun and the staff didn't advice us na ganon pala mga tao jan sa area na yan di nmn sa kanila kalsada jan pero bat ganon? kayo na mismong staff sa hotel alam nyo kng may nag papark sa area na yan pero mismo yung guard nag vouch na okay lang daw mag park dun kasi wala nmn daw nag papark, by the way we are from Samar came to Manila to pick up the brand new car that we purchased from toyota so bagong bago, syempre kami nmn naniwala sa guard na okay lang mag park sa area na sinabi nya. sa gilid lang pinark ang sasakyan which is kitang kita lang ni guard so ano yung habang ginagasgasan yung buong kotse is wala lang? ano yun tulog si guard? or pinabayaan lang? kahit wala kayong parking guest pa rin kami. you can't blame us na mgalit or ma feel bad kasi pinaghirapan namin na kunin yung kotse d nmn tayo tumatae ng pera dba??? tpos ganon lang? walang Malasakit? my major concern is the safety of your tenants and guest. ipaglaban nyo yang PARK ON YOUR OWN RISK!!!! i am a hotelier too pero d naman ganon ka unprofessional yung mga security namin.Ininsist nyo nlng dapat na sa BGC nlng mag park. kakatakot!!!
2021년 7월에 1박 숙박함

2/10 - 너무 별로예요

Alexis

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The worse hotel in manila
Everywhere plates that your not allowed to smoke. When you ask the guards where the smoking area is, he say just around the corner. Another says in the basement. Then after paying 1000 deposit, a guard start making pictures with his cellphone and then the manager comes to tell you that they keep the 1000 because you're smoking on the wrong place. Wow. Never ever seen. What a rip off, what a bad way to make extra money.
2021년 5월에 3박 숙박함
답변 제공: Bruce 님, 2021년 6월 23일
Sincere Apologies, Alexis! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is perfect. Regards, Bruce

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and
2021년 3월에 15박 숙박함
답변 제공: Marie 님, 2021년 4월 11일
Thank you so much for the positive rating, Hope to serve you soon with an amazing stay. Regards, Marie!

2/10 - 너무 별로예요

Jahzeel Ann

별로예요: 직원 및 서비스
2020년 7월에 1박 숙박함
답변 제공: Nur 님, 2020년 8월 8일
Hi, Jahzeel! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Nur