책상, 노트북 작업 공간, 암막 커튼, 다리미/다리미판

마이크로텔 인 앤드 스위트 바이 윈덤 맨카토 여행 후기

2 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 956개 이용 후기 중 344개" "
평점 8 - 좋아요. 956개 이용 후기 중 374개" "
평점 6 - 괜찮아요. 956개 이용 후기 중 133개" "
평점 4 - 별로예요. 956개 이용 후기 중 69개" "
평점 2 - 너무 별로예요. 956개 이용 후기 중 36개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

7.4/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

6/10 - 괜찮아요

Ian

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Staff at check in seemed sketchy and weird, there were stains in my room on the mattress and ledge pad. It also said it was a queen room and queen bed but it was a very small room and a full not a queen. So not very pleasant experience.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Paige

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, quiet & organized
2024년 3월에 1박 숙박함
답변 제공: N.P. General Manager 님, 2024년 3월 31일
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are happy you found our hotel very clean, quiet and organized. We look forward to seeing you again soon.

6/10 - 괜찮아요

Shauna

단체 여행, 반려동물 동반 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean. They allow dogs but it's a $15 fee per dog per night. And a $50 deposit that you get back after you're checked out. The breakfast was ok.
2024년 3월에 1박 숙박함
답변 제공: N.P. General Manager 님, 2024년 3월 13일
Thank you for evaluating our property. We are glad to hear you found our property very clean. We look forward to seeing you again soon.

10/10 - 훌륭해요

Troy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was nothing but a good experience!
2024년 3월에 1박 숙박함
답변 제공: N.P. General Manager 님, 2024년 3월 13일
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are happy your experience was good. We look forward to seeing you again soon.

6/10 - 괜찮아요

Dakota

좋아요: 청결 상태, 직원 및 서비스
It’s.. alright. You get what you pay for.
2024년 3월에 1박 숙박함
답변 제공: N.P. General Manager 님, 2024년 3월 13일
Thank you for evaluating our property. We look forward to seeing you again soon.

6/10 - 괜찮아요

Jeremy

좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: N.P. General Manager 님, 2024년 3월 13일
Thank you for evaluating our property. We look forward to seeing you again soon.

8/10 - 좋아요

Cindi

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: N.P. General Manager 님, 2024년 3월 13일
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon

10/10 - 훌륭해요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They did some weird pending charges on our CC and added a $50.00 charge for damages. It has not been credited back to account yet.
2024년 2월에 1박 숙박함
답변 제공: N.P. General Manager 님, 2024년 2월 8일
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. Pending charges generally take five to seven business days to go back onto a guest's credit card depending on the guest's bank policy. We look forward to seeing you again soon.

10/10 - 훌륭해요

Michelle 님, Mountain Lake

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and quiet hotel. Close enough to the mall to drive there and yet a quiet plsce for sleeping. Staff is very friendly and accommodating. Will definitely stay again
2024년 1월에 1박 숙박함
답변 제공: N.L. General Manager 님, 2024년 2월 8일
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 - 좋아요

Lester

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good for the money.
2024년 1월에 2박 숙박함
답변 제공: N.P. General Manager 님, 2024년 2월 8일
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

6/10 - 괜찮아요

Lisa

2024년 1월에 1박 숙박함
답변 제공: N.P. General Manager 님, 2024년 1월 21일
Thank you for evaluating our property. We look forward to seeing you again soon.

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hair and dirt on bedsheets, obviously hasn’t been cleaned. Didn’t dare try and examine the rest of the room. Front desk attendant asleep at 4 when I came down to have my card magnitized when it wasn’t working, as evidenced by snoring so loud you could hear it from the elevator. Extremely poor experience.
2024년 1월에 2박 숙박함
답변 제공: N.P. General Manager 님, 2024년 1월 21일
Thank you for evaluating our property. We are sorry your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

6/10 - 괜찮아요

Lois

연인과의 여행
좋아요: 청결 상태
It was very noisy. We could hear ordinary conversation from the family next door. It needs better insulation between rooms.
2023년 12월에 1박 숙박함
답변 제공: N.P. General Manager 님, 2024년 1월 21일
Thank you for evaluating our property. We are sorry your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

2/10 - 너무 별로예요

greg

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When I have a Do not Disturb sign on my door thats what it means. While I was gone somebody came into my room. They replaced towels. They should not even be knocking on the door let alone entering. Also refrigerators did not work, alarm clock was so bad it was unpluged.
2023년 12월에 2박 숙박함
답변 제공: N.P. General Manager 님, 2024년 1월 21일
Thank you for evaluating our property. We are sorry your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

10/10 - 훌륭해요

Kay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: N.P. General Manager 님, 2023년 12월 29일
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 - 훌륭해요

Tammy

2023년 12월에 1박 숙박함
답변 제공: N.P. General Manager 님, 2023년 12월 29일
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 - 너무 별로예요

aliya

좋아요: 청결 상태
별로예요: 직원 및 서비스
charged twice
2023년 12월에 1박 숙박함
답변 제공: N.P. General Manager 님, 2023년 12월 20일
Thank you for evaluating our property. We can only guess you are seeing a preauthorization that automatically drops off. We hope you will give us another opportunity to better serve you in the future.

8/10 - 좋아요

Megan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: N.P. General Manager 님, 2023년 12월 20일
Thank you for your eight out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location and exceptional staff!
2023년 12월에 1박 숙박함
답변 제공: N.P. General Manager 님, 2023년 12월 20일
Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. Sorry about the drain. We will address it. We look forward to seeing you again soon.

8/10 - 좋아요

Gary

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 4박 숙박함
답변 제공: N.P. General Manager 님, 2023년 12월 20일
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 - 좋아요

Kevin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to stores
2023년 11월에 1박 숙박함
답변 제공: N.P. General Manager 님, 2023년 12월 20일
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

4/10 - 별로예요

Chad

2023년 9월에 1박 숙박함
답변 제공: N.P. General Manager 님, 2023년 12월 20일
Thank you for evaluating our property. We hope you will give us another opportunity to better serve you in the future.

4/10 - 별로예요

Randy

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
worn out old bed linen
They should really invest in new bed linen. It's so old and worn out, which just isn't comfortable. Our bed sheets had stains in it. They were washed, but it was just something that wouldn't wash out. I don't think the Wyndham should be connecting their name to this, it's not up to standards.
2023년 10월에 1박 숙박함
답변 제공: N.P. General Manager 님, 2023년 12월 20일
Thank you for evaluating our property. We hope you will give us another opportunity to better serve you in the future.

4/10 - 별로예요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hosts were nice and friendly. Room was small, but it was very clean and nicely priced. . The problem I had is the very strong smell of cury or uunsi (not 100% sure what it is called) when I walked in the front door. This smell is not pleasant to me and has gave me head aches. Then when I got to the room the smell was in there to but not as bad. I opened window to air out room and it did get better. If the smell was not a problem for me, I would have gave it a much better review.
2023년 11월에 2박 숙박함
답변 제공: N.P. General Manager 님, 2023년 12월 20일
Thank you for evaluating our property. We hope you will give us another opportunity to better serve you in the future.

8/10 - 좋아요

Claire

좋아요: 청결 상태
별로예요: 직원 및 서비스
Clean for the price.
2023년 11월에 1박 숙박함
답변 제공: N.P. General Manager 님, 2023년 12월 20일
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 - 너무 별로예요

Kerri 님, Franklin

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The check-in staff were pleasant, but unfortunately, that was the only positive aspect of our experience at the property. The room itself was quite average and left much to be desired. We had to request additional towels as there were not enough provided for the number of people in our party. Furthermore, both the towels and sheets were discolored and stained, which was quite off-putting. The room had an unpleasant odor, and to make matters worse, the toilet was leaking, causing water to spread all over the floor. Despite notifying the staff about the issue, they took no action to resolve it, so we resorted to wrapping a towel around the base ourselves. Even when the towels were changed the next morning, they were left on the floor around the toilet, and once again, there were not enough provided. Additionally, the shower had mold accumulating in the corners, which was quite unsanitary. The state of the room was so disappointing that we didn't even bother with breakfast at the property, even though it was supposed to be offered, as we couldn't fathom eating there. Given the chance, we would have definitely sought accommodations elsewhere. As a result of this experience, we have decided to never stay at another Wyndham Microtel again.
2023년 10월에 2박 숙박함
답변 제공: N.P. General Manager 님, 2023년 12월 20일
Thank you for evaluating our property. We are sorry your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

8/10 - 좋아요

Marc

단체 여행
2023년 10월에 1박 숙박함
답변 제공: N.P. General Manager 님, 2023년 11월 1일
Thank you for your eight out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

4/10 - 별로예요

Toby

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Walls are paper thin & can hear everything from other rooms. Killed about 10 bugs in the bathroom and a ladybug on the wall above the bed. First non-smoking room they gave us stunk like smoke so they had to move us to another room. Sheets had blood stains on them and weren't white but beige.
2023년 10월에 2박 숙박함
답변 제공: N.P. General Manager 님, 2023년 11월 1일
Thank you for evaluating our property. We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

6/10 - 괜찮아요

Lynette

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
😃
2023년 10월에 1박 숙박함
답변 제공: N.P. General Manager 님, 2023년 11월 1일
Thank you for evaluating our property. We look firward to seeing you again soon.

10/10 - 훌륭해요

Eric

2023년 10월에 1박 숙박함
답변 제공: N.P. General Manager 님, 2023년 11월 1일
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

4/10 - 별로예요

Gretchen

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lobby was clean. I didnt like that when we got to our room, and checked our beds the sheets appeared to be used not clean. The bathtub was dirty. The toilet paper roll was crumpled. When i reported this to front desk staff, all he said was they change sheets everyday. But he did give me new sheets that i had to put on the bed. I feel for the price of the room at $102 this is not okay.
2023년 10월에 1박 숙박함
답변 제공: N.P. General Manager 님, 2023년 11월 1일
Thank you for evaluating our property. We hope you will give us another opportunity to better serve you in the future.

8/10 - 좋아요

Rod

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: N.P. General Manager 님, 2023년 11월 1일
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 - 좋아요

Reuben

2023년 10월에 1박 숙박함
답변 제공: N.P. General Manager 님, 2023년 11월 1일
Thank you for your eight out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 - 좋아요

Julie 님, Watertown

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Nice and helpful staff, fixtures and furniture a little worn. Small TVs, but a lot of channels. Good for short stay.
2023년 10월에 1박 숙박함
답변 제공: N.P. General Manager 님, 2023년 11월 1일
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 - 너무 별로예요

Joseph

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
After flying a red eye and arriving into MN at 5:45am, i went to check in at 4pm. All I wanted to do was take a shower. There was a big crack in the bottom of the tub which wouldve allowed the water to go all enderneath the tub. They couldnt give me another room until the next day at 3pm. I was alone but they upgraded me to a suite. I was alone and the suite waa no upgrade. When i checked out i said I should not have to pay full price for the 1st night stay. I was told since i was upgraded they considered that making us even. That was awful and i will be contesting the charges with American Express and now I dont want to pay for any of the 3 nights
2023년 10월에 3박 숙박함
답변 제공: N.P. General Manager 님, 2023년 11월 1일
Thank you for evaluating our property. We apologize your experience was anything less than completely satisfying. No one restricted you on showering as the crack was superficial and the support base under the tub would have stopped any water seepage. We are sorry for any inconvenience. Most guests love our suite, and your upgrade to a suite at no extra cost was meant to provide you the extra comfort. We hope you will give us another opportunity to better serve you in the future.

2/10 - 너무 별로예요

Zachery

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not very accommodating and an emergency came up and didn’t offer any refund. Facility was dirty and staff was rude.
2023년 10월에 2박 숙박함
답변 제공: N.P. General Manager 님, 2023년 11월 1일
Thank you for evaluating our property. We hope you will give us another opportunity to better serve you in the future.

10/10 - 훌륭해요

Bryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantastic property and very clean
2023년 10월에 1박 숙박함
답변 제공: N.P. General Manager 님, 2023년 11월 1일
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are glad you found our property to be fantastic and clean. We look forward to seeing you again soon.

10/10 - 훌륭해요

Jerelle 님, Tulsa

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked being at this property big rooms plenty of parking staff was excellent and made you feel comfortable
2023년 10월에 4박 숙박함
답변 제공: N.P. General Manager 님, 2023년 11월 1일
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are glad you found our staff excellent and you felt comfortable. We look forward to seeing you again soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: N.P. General Manager 님, 2023년 11월 1일
Thank you for your eight out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

6/10 - 괜찮아요

James B.

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Sheets on our bed were dirty. Staff was very nice.
2023년 10월에 1박 숙박함
답변 제공: N.P. General Manager 님, 2023년 11월 1일
Thank you for evaluating our property. We hope you will give us another opportunity to better serve you in the future.

8/10 - 좋아요

Donna

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay. Easy to find. Walkable to places to eat.
2023년 10월에 1박 숙박함
답변 제공: N.P. General Manager 님, 2023년 11월 1일
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. Glad to hear you found our hotel a nice place to stay. We look forward to seeing you again soon.

2/10 - 너무 별로예요

Scott

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty, grout peeling off sink
2023년 10월에 1박 숙박함
답변 제공: N.P. General Manager 님, 2023년 11월 1일
We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to exceed your expectations.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태
2023년 10월에 2박 숙박함
답변 제공: N.P. General Manager 님, 2023년 11월 1일
Thank you for evaluating our property. We look forward to seeing you again soon.

10/10 - 훌륭해요

LaRie

별로예요: 숙박 시설 상태 및 시설
Bathroom sink didn’t drain.
2023년 10월에 1박 숙박함
답변 제공: N.P. General Manager 님, 2023년 11월 1일
Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. Sorry about the drain. We will address it. We look forward to seeing you again soon.

10/10 - 훌륭해요

Deane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room was clean. Comfortable. Bed was a little firm. Parking lot well lit.
2023년 9월에 1박 숙박함
답변 제공: N.P. General Manager 님, 2023년 11월 1일
Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 - 훌륭해요

coreen

2023년 9월에 2박 숙박함
답변 제공: N.P. General Manager 님, 2023년 11월 1일
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 - 너무 별로예요

david

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Paper thin walls. Person in room next to us must have been the overnight hotel employee. From 11:00 pm until 7:00 am, he was talking and going in and out of room and the door would slam shut. Charged $15/night for pet even though not listed on any website including Microtel website. Will not be staying there again.
2023년 9월에 2박 숙박함
답변 제공: N,P. General Manager 님, 2023년 11월 1일
We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to exceed your expectations.

6/10 - 괜찮아요

Devin

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Our room smelled horrible of cigarette smoke. It’s also smelled throughout the rest of the hotel.
2023년 9월에 1박 숙박함
답변 제공: N.P. General Manager 님, 2023년 11월 1일
We apologize your experience was anything less than completeky satisfying. We hope you will give us another opportunity to exceed your expectations.

10/10 - 훌륭해요

Terry L

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: N.P. General Manager 님, 2023년 11월 1일
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 - 좋아요

Carol

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Electronic keys didn't work, but the staff was nice, and the keys worked once we returned to our room.
2023년 9월에 1박 숙박함
답변 제공: N.P. General Manager 님, 2023년 11월 1일
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. Glad to hear your keys worked once you returned. We look forward to seeing you again soon.