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“The caretaker Paul didnt know we were coming and initially was more interested in his amazon parcels, told us the owner books people and dosent tell him (happens all the time) id booked one double and one single with 3 beds on the same floor - I got one double with single beds in the attic and my children the 3 bed a floor below us. The b&b had hostel vibes from the start. There were smashed windows, dirty bathrooms without locks, pubes on the toilet roll and bottles stashed behind the was hand...

“The room was newly refurbished but it was not cleaned properly. I found packets of white powder behind furniture( suspected drugs); there was long dark hair in bed anf on the floor; booked well in advance and requested for roller bed only to be told there we taken offered to another occupant & had to make kids beds on the floor (fortunately we brought extra bedding); sharing the shower cubicle with 2 other families was not ideal; i sneezed the whole weekend from the electric diffusers but it...

“Great base for Loughborough Uni, lovely village for a walk. The room was spacious and quiet. Breakfast was good but started a bit late on the weekend at 9am. We also ate in the pub and both meals and service was excellent. Easy parking.”

“I was very disappointed with my stay. The hotel appears to be used by the council to house individuals with drug and alcohol issues, which created an uncomfortable and at times unsafe environment. There were visible burn marks on tables consistent with drug use, and noise levels were high at all hours of the day and night. Local businesses even confirmed this is an ongoing issue. Unfortunately, this made it impossible to relax or get proper rest, and I would not choose to stay here again.”