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Hoshino Resorts KAI Matsumoto

4.0 star property
Upscale spa ryokan, walk to Asama Hot Spring

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hoshino Resorts KAI Matsumoto

Japanese-style Room with Outdoor Bath and Garden Terrace RB4 | Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer
Japanese-style Room with Outdoor Bath RA4 | Minibar, in-room safe, desk, free WiFi
Exterior
Japanese-style Room with Outdoor Bath and Garden Terrace RB4 | Minibar, in-room safe, desk, free WiFi
Reception
Reviews
9.2

Wonderful

Popular amenities

  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • RestaurantRestaurantRestaurant
The price is ₩671,383
₩816,734 total
includes taxes & fees
Jun 10 - Jun 11

Check out the area

Map
1-31-1 Asama Onsen, Matsumoto, Nagano-ken, 390-0303
  • Popular LocationAsama Hot Spring3 min walk
  • Popular LocationMatsumoto Castle4 min drive
  • Popular LocationMatsumoto Performing Arts Center4 min drive
  • AirportMatsumoto (MMJ-Shinshu - Matsumoto)33 min drive
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Room options

View all photos for Japanese-style Room with Outdoor Bath and Garden Terrace RB4

Japanese-style Room with Outdoor Bath and Garden Terrace RB4 | Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Japanese-style Room with Outdoor Bath and Garden Terrace RB4

Highlights

Balcony
Yard
Private outdoor spa tub
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
  • 60 sq m
  • Sleeps 4
  • 1 Twin Futon OR 2 Twin Futons

View all photos for Japanese-style Room FA4

Japanese-style Room FA4 | Minibar, in-room safe, desk, free WiFi

Japanese-style Room FA4

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Deep soaking bathtub
Minibar
Desk chair
  • 45 sq m
  • Sleeps 4
  • 1 Twin Futon OR 2 Twin Futons

View all photos for Japanese-style Room with Outdoor Bath RA4

Japanese-style Room with Outdoor Bath RA4 | Minibar, in-room safe, desk, free WiFi

Japanese-style Room with Outdoor Bath RA4

Highlights

Private outdoor spa tub
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Deep soaking bathtub
Minibar
  • 60 sq m
  • Sleeps 4
  • 1 Twin Futon OR 2 Twin Futons

View all photos for Japanese Style Room with Outdoor Bath RA4

Spa | Massages

Japanese Style Room with Outdoor Bath RA4

  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room with Outdoor Bath and Garden Terrace RB4

Spa | Massages

Japanese Style Room with Outdoor Bath and Garden Terrace RB4

  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room FA4

View from property

Japanese Style Room FA4

  • Sleeps 4
  • 4 Twin Futons

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About the neighborhood

Matsumoto

Located in Matsumoto, Hoshino Resorts KAI Matsumoto is in the historical district. Matsumoto Castle and Daio Wasabi Farm are notable landmarks, and some of the area's activities can be experienced at Asama Hot Spring and Tobira Hot Springs. Alps Park Matsumoto and Matsumoto Performing Arts Center are two other places to visit that come recommended.
Visit our Matsumoto travel guideOpens in a new window

What's nearby

  • Asama Hot Spring - 3 min walk
  • Matsumoto Castle - 4 min drive
  • Alps Park Matsumoto - 4 min drive
  • Matsumoto City Museum of Art - 4 min drive
  • Matsumoto Performing Arts Center - 4 min drive

Getting around

  • Shimonii Station - 8 min drive
  • Hotaka Station - 27 min drive
  • Komaki Airport (NKM) - 176 min drive

Restaurants

  • CAFE THE GROVE - 16 min walk
  • ラーメン屋 がったぼうず - 6 min walk
  • 富成伍郎商店 - 13 min walk
  • 油そば 麺屋かとむら浅間店 - 13 min walk
  • 満月や浅間店 - 9 min walk

About this property

Hoshino Resorts KAI Matsumoto

Upscale ryokan near Asama Hot Spring
Located close to Alps Park Matsumoto and Matsumoto Castle, Hoshino Resorts KAI Matsumoto provides free breakfast (local cuisine), an indoor mineral hot spring (onsen), and a coffee shop/cafe. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with a library and a restaurant.
Other perks include:
  • Free self parking
  • Hot springs on site, an elevator, and coffee/tea in the lobby
  • A 24-hour front desk
Room features
All guestrooms at Hoshino Resorts KAI Matsumoto offer comforts such as air conditioning, in addition to amenities like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and free toiletries
  • Refrigerators, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 9:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Kaiseki meal

Things to do

  • Full-service spa
  • Hot springs
  • Library
  • Wine tasting room

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Full-service spa

  • Hot springs
  • In-room massages
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 26-inch flat-screen TV

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property in advance.
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hoshino Resorts KAI Matsumoto Inn
Hoshino Resorts KAI Inn
Hoshino Resorts KAI Matsumoto
Hoshino Resorts KAI
Hoshino Resorts KAI Matsumoto Ryokan
Hoshino Resorts KAI Matsumoto Matsumoto
Hoshino Resorts KAI Matsumoto Ryokan Matsumoto

Frequently asked questions

Is Hoshino Resorts KAI Matsumoto pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hoshino Resorts KAI Matsumoto?

As of May 15, 2024, prices found for a 1-night stay for 2 adults at Hoshino Resorts KAI Matsumoto on Jun 10, 2024 start from ₩671,383, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hoshino Resorts KAI Matsumoto?

Self parking is free at this property.

What time is check-in at Hoshino Resorts KAI Matsumoto?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hoshino Resorts KAI Matsumoto?

Check-out is at noon.

Where is Hoshino Resorts KAI Matsumoto located?

Located in Asama Onsen, this spa ryokan is 0.1 mi (0.2 km) from Asama Hot Spring and within 3 mi (5 km) of Alps Park Matsumoto and Matsumoto Castle. Matsumoto Performing Arts Center and Tobira Hot Springs are also within 9 mi (15 km).

Hoshino Resorts KAI Matsumoto Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 17 out of 24 reviews" "
Rating 8 - Good. 5 out of 24 reviews" "
Rating 6 - Okay. 1 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

4/10 Poor

Marco, Key Biscayne

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Very poor value for money. We paid $2,800 for two rooms/two nights, and the overall quality, service, and property did not meet our expectations for the price paid and benchmarks in similar prices in Japan. We had a problem after the first night's dinner (two of our family members were sick) and asked to cancel the rest of the breakfast and dinners included in the property. After telling the manager about our incident, they did not recognize any refund or gesture. We are definitively not coming back.
Stayed 2 nights in Apr 2024

10/10 Excellent

penchas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a true Japanese onsen property that also caters to English speakers. While it only has Japanese rooms and food - for a person that wants a truly high end onsen experience in a smaller city - this is perfect.
Stayed 1 night in Apr 2024

10/10 Excellent

WING MAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very professional. We had a hostess (Takahashi-san) assigned to us. She was very attentive and took care of everything for us. The room was very spacious. We had a private open air onsen bath tub. The meals were great. We highly recommend it.
Stayed 1 night in Oct 2023

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very special place!
Great onsen, exceptional service (Aso was so lovely) and delicious food.
Stayed 1 night in Oct 2023

10/10 Excellent

francis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outside onsen has very relaxing atmosphere.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Time Out
Great service, delicious food, invigorating onsen and lovely view from a spacious room
Stayed 1 night in Nov 2019

10/10 Excellent

IslandGuy808, Honolulu, us

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an outstanding deluxe property with top notch English speaking staff. I cannot say enough about how attentive and helpful the staff at this first class accommodation was for our group. The food here is also awesome. Kaiseki dinners were elegant and delicious. Breakfasts were also traditional yet memorable. My travel companions were in such awe of the food and its presentation that there was sparse conversation as everyone was mesmerized by each course.
Stayed 2 nights in Apr 2019

8/10 Good

Yuval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, Not enough flexibility
The hotel is beautiful and had a lot of luxurious touches. The staff was helpful and kind. I wish there were a shuttle service that was available as we had to take a $20 cab ride each way to get to downtown and back. The staff also required us to tell them when we were planning to leave and return so they could clean, set up, or put away the beds, as well as prepare dinner and breakfast. This meant that we needed to stick to a schedule, which meant that we had flexibility in general - we had to be awake at a certain time for breakfast or had to return at certain times. All in all a great hotel, but better for people who prefer a more structured vacation.
Stayed 3 nights in Oct 2018