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ANA Crowne Plaza Matsuyama by IHG

3.5 star property
Central Matsuyama hotel connected to a shopping center, steps from Saka no Ue no Kumo Museum

Choose dates to view prices

Photo gallery for ANA Crowne Plaza Matsuyama by IHG

3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Junior Suite, 2 Twin Beds | 1 bedroom, minibar, in-room safe, desk
Exterior
Near Matsuyama Castle Ropeway, ANA Crowne Plaza Matsuyama, an IHG Hotel offers a unique blend of culture and convenience. Unwind with Japanese cuisine at one of the 3 on-site restaurants or explore shopping on site while staying connected with in-room WiFi. The helpful staff has left a lasting impression on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Gym
  • Laundry
The current price is ₩74,690
₩103,150 total
Sep 15 - Sep 16

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Premium Room, 2 Twin Beds, Smoking (Central Building)

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Twin Beds, Smoking (Central Building)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
Shower/tub combination
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed, Annex Building

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Twin Bed, Annex Building

8.8 out of 10
Excellent
(33 reviews)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Shower/tub combination
Private bathroom
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed, Smoking, Annex Building

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Twin Bed, Smoking, Annex Building

8.4 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Shower/tub combination
Private bathroom
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds (Central Building)

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Twin Beds (Central Building)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Bidet
Hair dryer
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds (Central Building)

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Twin Beds (Central Building)

8.6 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
Shower/tub combination
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Queen Bed, Smoking (Central Building)

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 Queen Bed, Smoking (Central Building)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Bidet
Hair dryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Double Bed (Central Building)

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 Double Bed (Central Building)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Shower/tub combination
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Smoking (Central Building)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Twin Bed, Smoking (Central Building)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Shower/tub combination
Private bathroom
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Annex Building

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Annex Building

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Shower/tub combination
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed (Central Building)

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 Queen Bed (Central Building)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Shower/tub combination
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Twin Bed (Central Building)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Twin Bed (Central Building)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Shower/tub combination
Private bathroom
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room

Standard Room | 1 bedroom, minibar, in-room safe, desk

Standard Room

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Queen Bed, Annex Building

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 Queen Bed, Annex Building

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Shower/tub combination
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed (Central Building)

Room, 1 Double Bed (Central Building) | 1 bedroom, minibar, in-room safe, desk

Room, 1 Double Bed (Central Building)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
Shower/tub combination
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 Queen Bed

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Shower/tub combination
Private bathroom
  • 48 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Smoking, Annex Building

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Smoking, Annex Building

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed, Smoking, Annex Building

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 Queen Bed, Smoking, Annex Building

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Twin Beds, Smoking (Central Building)

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Twin Beds, Smoking (Central Building)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Bidet
Hair dryer
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Double Bed, Smoking (Central Building)

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 Double Bed, Smoking (Central Building)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Shower/tub combination
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 2 Twin Beds

Junior Suite, 2 Twin Beds | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 2 Twin Beds

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Shower/tub combination
Private bathroom
  • 61 sq m
  • Sleeps 2
  • 2 Twin Beds
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About the neighborhood

Located in Ichibancho neighborhood, ANA Crowne Plaza Matsuyama by IHG is connected to a shopping center. Saka no Ue no Kumo Museum and Shiki Memorial Museum are cultural highlights, and some of the area's activities can be experienced at Matsuyama Castle Ropeway and Dogo Onsen. Don't miss out on a visit to Tobe Zoo.
Visit our Matsuyama travel guideOpens in a new window
Map
3-2-1 Ichiban-cho, Matsuyama, Ehime-ken, 790-8520

What's nearby

  • Saka no Ue no Kumo Museum - 1 min walk - 0.0 km
  • Matsuyama Castle Ropeway - 6 min walk - 0.5 km
  • Matsuyama Castle - 11 min walk - 1.0 km
  • Dogo Onsen - 3 min drive - 2.5 km
  • Shiki Memorial Museum - 3 min drive - 2.5 km

Getting around

  • Matsuyama Station - 8 min drive
  • Dogo Onsen Tram Stop - 11 min drive
  • Matsuyama Airport (MYJ) - 20 min drive

Restaurants

  • ‪マクドナルド - ‬2 min walk
  • ‪フライング・スコッツマン 大街道店 - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪びいどろ - ‬2 min walk
  • ‪アマンダコーヒーズ 大街道店 - ‬3 min walk

About this property

ANA Crowne Plaza Matsuyama by IHG

Hotel near Matsuyama Castle
Located close to Saka no Ue no Kumo Museum and Matsuyama Castle Ropeway, ANA Crowne Plaza Matsuyama by IHG provides a shopping mall on site, a coffee shop/cafe, and dry cleaning/laundry services. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and meeting rooms
  • Wedding services, a ballroom, and multilingual staff
  • A 24-hour front desk, a front-desk safe, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 330 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with deep soaking tubs and bidets
  • TVs with satellite channels and DVD players
  • Refrigerators, heating, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (JPY 1,600 per night); discounts available
  • Self parking on site (JPY 1,600 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,000 for adults and JPY 1,300 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Ishizuchi
  • SKY LOUNGE
  • Tea LOUNGE
  • Tohen
  • Unkai

Things to do

  • 24-hour gym
  • Shopping mall

Family friendly

  • DVD player
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Pay movies
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1300 for children
  • Self parking fee: JPY 1600 per night
  • Nearby parking fee: JPY 1600 per night (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ana Hotel Matsuyama
Ana Matsuyama
Ana Matsuyama Hotel
Matsuyama Ana Hotel
ANA Crowne Plaza Matsuyama Hotel

Frequently asked questions

Is ANA Crowne Plaza Matsuyama by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ANA Crowne Plaza Matsuyama by IHG?

As of Aug 28, 2025, prices found for a 1-night stay for 2 adults at ANA Crowne Plaza Matsuyama by IHG on Sep 15, 2025 start from ₩74,690, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ANA Crowne Plaza Matsuyama by IHG?

Self parking is available for JPY 1600 per night.

What time is check-in at ANA Crowne Plaza Matsuyama by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at ANA Crowne Plaza Matsuyama by IHG?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is ANA Crowne Plaza Matsuyama by IHG located?

Located in Ichibancho, this hotel is within a 10-minute walk of Saka no Ue no Kumo Museum and Matsuyama Castle Ropeway. Matsuyama Castle and Dogo Park are also within 2 mi (3 km). Dogo Onsen Tram Stop is 27 minutes by foot and Matsuyama Station is 24 minutes.

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ANA Crowne Plaza Matsuyama by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 514 out of 1007 reviews
Rating 8 - Good. 330 out of 1007 reviews
Rating 6 - Okay. 118 out of 1007 reviews
Rating 4 - Poor. 22 out of 1007 reviews
Rating 2 - Terrible. 23 out of 1007 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Matsuyama business hotel, convenient location

Business style hotel downtown, a bit pricey for what it is, but comfortable and convenient for castle, restaurants, etc.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest hotel in Matsuyama. Loved the stay. Very quiet and relaxing stay. I would definitely stay again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, right next to Okaido Station/Shopping Street. Room was spacious and clean. Good breakfast buffet with nice view on Matsuyama Castle.

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
The air cleaner machine in the room was a nice plus; used it whenever we were in the room. The breakfast brunch was very good with a wide selection to choose from; I ate an American breakfast and my wife ate mostly Japanese dishes. Also being able to leave our luggage with the Bell Captain until time to head to the airport was very convenient.
Stayed 1 night in Jun 2025

10/10 Excellent

wei yen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful stay. I booked the premium room with queen bedin the central building, Room was big, very comfortable. Fairly well insulated for noise. Aircon worked well. The toilet was spacious and there was ample hot water with very good water pressure, blackout curtains could be better at blocking out sunlight in the mornings, but it wasn’t that big a problem for me, I would recommend a stay at this hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Kenji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best location in Matsuyama

The location of this hotel is the best in Matsuyama. Close to the Okaido shopping mall, with Mitsukoshi Department store, and to Matsuyama Castle. Very quiet at night. Clean room and good service. The breakfast buffet is excellent with good view of Matsuyama city.
Stayed 1 night in Jan 2025

8/10 Good

Chong Kwee, Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good except I think the room size at the Annex building a little small as compared to Takamatsu hotel however the breakfast is fantastic 👍will stay again 👍
Stayed 2 nights in Oct 2024

8/10 Good

Kai Yeung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, fair facilities. bit too small even for moderate room
Stayed 2 nights in Nov 2024

10/10 Excellent

mok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I've ever stayed and I will definitely want to stay again. -Friendly and professional staff -Room was very clean and comfortable -Breakfast service was great with a good view -Good location which is walkable to Matsuyama castle -The 90s built in radio into the bedside frame was a nostalgic plus
Stayed 3 nights in Nov 2024

6/10 Okay

Yutsung

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The first room has strange smell in the bathroom, we told the front desk, they changed a room for me, but the second one, there’s a piece of food on the floor, but we didn’t tell the front desk, we already settled down, and little bit lazy to move our luggage again.
Stayed 2 nights in Feb 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
手頃な価格で豊かな気持ちにさせてくれる気持ちのいいホテル
Stayed 1 night in Aug 2025

8/10 Good

Shinji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大変良かったです
Stayed 1 night in Aug 2025

8/10 Good

shin

アネックス棟はビジネスホテルのクオリティだった。ほのぶん安かった。
Stayed 1 night in Aug 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto ottimo
Stayed 2 nights in Aug 2025

10/10 Excellent

NARUMI

Liked: Cleanliness, staff & service, property conditions & facilities
全て完璧な立地とホテルでした。 ありがとうございました。
Stayed 1 night in Aug 2025

8/10 Good

HIROKI

Liked: Cleanliness, staff & service, amenities
非常に便利な立地。落ち着いた雰囲気。
Stayed 1 night in Aug 2025

10/10 Excellent

MASAHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
設備はちょっと古いですが、さすがクラウンプラザ！と言うサービスでした♪
Stayed 1 night in Aug 2025

10/10 Excellent

Yoshinobu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大街道のそばで便利
Stayed 1 night in Aug 2025

8/10 Good

MASAKAZU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
出張での宿泊でしたが快適でした。 飲料の自動販売機が無いのが少し不便でしたね
Stayed 1 night in Aug 2025

10/10 Excellent

Tatsuharu

Liked: Cleanliness, staff & service, property conditions & facilities
立地条件が素晴らしい。 USBが付いてなかったのが残念。
Stayed 2 nights in Aug 2025

10/10 Excellent

Taga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
価格対比で広さや快適さが優れていると思いました。
Stayed 1 night in Jul 2025

6/10 Okay

??

Liked: Cleanliness, property conditions & facilities
清潔さとロケーションの良さで快適に過ごせました。難を言えばスタッフがややマニュアル通りで気持ちがないことでしょうか。以前はその点も良かったと思うのですが、若い人が増えてホテルマンの精神が受け継がれていないように感じました。
Stayed 1 night in Jul 2025

8/10 Good

Takanori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025