Start your day with a hearty meal and end it with happy hour by your side. From billiards to concierge services, this hotel has everything you need for an unforgettable stay.
Step into the vibrant world of Hotel El Sombrero Suites, where Mexican culture meets modern comfort. Unwind in the garden or get lost in a good book from the library, then indulge in delicious meals at El Rincon de Nasha restaurant and enjoy happy hour at the bar.
Reviews
7.07.0 out of 10
Good
Popular amenities
Parking included
Free WiFi
Restaurant
Air conditioning
Breakfast available
Bar
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Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately MXN 75 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
No pets and no service animals are allowed at this property
Frequently asked questions
Is Hotel El Sombrero Suites pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel El Sombrero Suites?
Check-in start time: 4 PM; Check-in end time: midnight.
What time is check-out at Hotel El Sombrero Suites?
Check-out is at 11 AM.
Where is Hotel El Sombrero Suites located?
Located in Zona Dorada, this hotel is within 3 mi (5 km) of Punta Camaron Beach, El Cid Country Club Golf Course, and Galerias Mazatlan. Mazatlan International Center is 3.4 mi (5.5 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
8.2
Location
7.6
Staff & service
6.8
Property conditions & facilities
Rating 10 - Excellent. 12 out of 56 reviews
10 - Excellent
12
Rating 8 - Good. 18 out of 56 reviews
8 - Good
18
Rating 6 - Okay. 15 out of 56 reviews
6 - Okay
15
Rating 4 - Poor. 5 out of 56 reviews
4 - Poor
5
Rating 2 - Terrible. 6 out of 56 reviews
2 - Terrible
6
Reviews
Verified
2/10 Terrible
Rita
Nov 30, 2021
It was terrible because when we arrived they told us they were full, even though that we reserved the hotel couple days before they said they that they don’t even use Expedia no more 😡
Rita
Stayed 1 night in Nov 2021
Verified
4/10 Poor
Liz
Sep 7, 2020
Disliked: Amenities
AC did not work well we had to bring the matress to the kitchen and sleep on the floor. There was rotten fish in the fridge left a bad smell, no soap or shampoo in the bathroom plus there was also no toilet paper! Oh and still to top it off we were on the 3rd floor and NO elevator. This would be the last option if I come back to Mazatlan.
Nada muy feo ñugar sin niguna comododad. Com cucarachas muebles oxidados tv absoletas aires acondicionados con goteras fundas de almoadas con mocos sucias
S
Que contó con lo ofertado en la reservación y q falta mejor presentación en el espacio de las salas en los pasillos se ven sucias y descuidadas y el aire mejorarlo también
Spcious room. The beds were separated bu a wall and the was one private bedroom
.
Verified traveler
Stayed 1 night in Jul 2019
Verified
4/10 Poor
Fatima
May 27, 2019
Disliked: Property conditions & facilities
CAPACITACIÓN MANTENIMIENTO EDIFICIO
El lugar, le falta mantenimiento, es un edificio Viejo a comparación con los hoteles q están en la zona, el. Personal falta capacitación, considero no es bueno tener una sala fuera de las habitaciones x q hay huéspedes dormidos y otros q traen niños o se ponen a platicar ahí y el ruido es incomodo, hay muchos niños q no se si están hospedados o viven ahí, ya que traían escobas y se escucha mucho en la habitación y x comodidad del huésped eso no es lo adecuado.
Falta dar mucho mantenimiento por cuestión de competencia.
En la noche no hay alguien en la recepción a cargo, ya q me indicaron q si salía q cerrará con llave la puerta al regreso
Hotel cerca de la playa,buena ubicacion solo falta elevador o habitaciones rn el primer piso para las personas adultas, pero de ahi en delante todo execelente
Hotel con necesidades de mantenimiento importantes
El hotel tiene muy buena ubicación en términos de servicios y playa, sin embargo la suite que ocupamos tiene deficiencias en mantenimiento y presentación de aires acondicionados( se veían reparados con cinta adhesiva), algunos contactos de luz estaban quemados, el baño presentaba hongos en las paredes, uno de los colchones del sofá cama rechinaba y era poco firme y los trastes de la cocineta estaban muy desgastados.
Enrique
Stayed 3 nights in Aug 2018
Verified
8/10 Good
jorge
Aug 13, 2018
Liked: Staff & service
You get what you pay for!
First, the good: price and location.
Second, the bad: AC didn’t work as should.