계단

더 조나단 부티크 호텔 여행 후기

3.5 out of 5
더 조나단 부티크 호텔
Carnaval 1205 Colonia Centro, Mazatlán, SIN

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 96개 이용 후기 중 50개" "
평점 8 - 좋아요. 96개 이용 후기 중 30개" "
평점 6 - 괜찮아요. 96개 이용 후기 중 11개" "
평점 4 - 별로예요. 96개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 96개 이용 후기 중 2개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Central location, close to everything, quiet and safe. Tasteful rooms. Fantastic staff, very welcoming, helpful and competent. Lovely rooftop. A great place to relax and enjoy the historical district. Excellent restaurants close by and a short walk to the beach.
2020년 3월에 7박 숙박함
답변 제공: Maria Chiquete 님, 2020년 4월 9일
Thank you for letting us know how was, your most recent stay with us was. We strive every day to create unique experiences for our guests and we are pleased to know that you were one of them. Thanks once again and we look forward to serving you again at Hotel Jonathon

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location in the heart of old Mazatlan was perfect for Carnival 2020. The rooms were modern, clean, and comfortable. Front desk staff were great and always friendly. The rooftop pool is unheated, and the bar was closed during our stay (Feb 2020).
2020년 2월에 12박 숙박함
답변 제공: Maria Chiquete 님, 2020년 3월 5일
Thank you so much for have been taken the time to leave your comments about your recent experience which are so important to us We will address these points. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. Once again thank you very much and hope you return soon.

10/10 - 훌륭해요

Chet 님, Cadillac, MI.

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the location and the people were very friendly. We only stayed one night and next year we probably will spend more than one night. We had ZERO dislikes.
2020년 2월에 1박 숙박함
답변 제공: Maria Chiquete, General Manager. 님, 2020년 2월 24일
Thank you so much for your very favorable comments about our hotel. . We work very hard to achieve the level of guest satisfaction that you express in your review. . It is a pleasure to know that our staff made feel at home and meet your expectations. Once again thank you very much and hope to return soon, Best Regards.

8/10 - 좋아요

Frank 님, So. Cal

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A lot of the building was under construction, therefore noisy after 9AM. Pool area bar was not set up. Otherwise, a very nice place with an excellent location near Plaza Machado.
2020년 1월에 7박 숙박함
답변 제공: Maria Chiquete 님, 2020년 2월 5일
Thank you so much for have been taken the time to leave your comments about your recent experience which are so important to us. We sincerely apologize for the details you comment regarding the construction, which, in fact, we are in the process of remodeling rooms and areas. This work has been completed on February 2. Once again thank you very much and hope you return soon.

8/10 - 좋아요

MICHAEL ANTHONY

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 12월에 4박 숙박함
답변 제공: Maria Chiquete 님, 2020년 2월 5일
Muchas gracias por su calificación!! Saludos cordiales,

10/10 - 훌륭해요

실제 이용하신 고객

2019년 11월에 1박 숙박함
답변 제공: Lucía 님, 2020년 1월 3일
¡Muchas gracias por la puntuación que nos ha dado! Esperamos que vuelva pronto

10/10 - 훌륭해요

Coblentz 님, Boise, Idaho

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
An excellent retro modern hotel. Super clean and great staff. Convenient location to downtown Mazatlan’s tourist attractions.
2019년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 10월에 1박 숙박함

10/10 - 훌륭해요

Greg_M 님, Regina, SK Canada

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
Location, location, location! The Jonathon is hands-down the best hotel if you're looking for a place that's within reach of everything in Centro Historico. You can walk to the mercado, Olas Altas beach and the malecon, coffee shops and restaurants, and you're almost literally in Plazuela Machado. The staff are super friendly and always available to help. The hotel used to have a rooftop poolside bar a few years ago, but the neighbors complained. So now the rooftop is a quiet oasis to relax in the lap pool or find a sunny spot on a chaise lounge chair. The downside to the place is that the breakfasts are not what you'd be familiar with in the US or Canada. There's a small fridge atop the bar with "juices" (nectars), an urn of coffee and sugar-laden pastries (one of each type of variety). So if you normally feast on donuts and pastries for breakfast, that's what you'll get here. If you want a substantial breakfast... eggs, toast, bacon, etc... you'll have to venture out to any one of the several breakfast spots closeby. Also, on Friday and Saturday nights, it can get quite noisy in Plazuela Machado with load music that can play on until 3:00 am. So if you're looking for peace and quiet on the weekend, the location of the Jonathon might not be your best option. Aside from that, I've stayed there twice and will continue to do so, unless I'm looking for a house-keeping (i.e. kitchen, cooking facilities) unit, in which case I'd opt for something else nearby. Overall, 4+ stars
2019년 8월에 5박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 5월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 1박 숙박함

10/10 - 훌륭해요

Esmer

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
El personal muy atento, muy limpio. cerca de restaurantes
2019년 3월에 2박 숙박함

10/10 - 훌륭해요

AdrianaM 님, Manhattan, Kansas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great and friendly staff!! Amazing location and amenities. Great alternative place from the regular resort experience, I highly recommend it!!!
2019년 1월에 1박 숙박함
답변 제공: The Jonathon Hotel 님, 2019년 1월 17일
Thanks!!! We hope see you again.. =)

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location, facilities, and staff
The hotel is located right around the corner from the Plaza Machado. It is close to good places to eat, drink, and to walk. It’s about a 10 minute walk to the beach. My room was very comfortable, and the shower facilities were outstanding. The staff, particularly Alberto at the front desk, went out of their way to be helpful. My only gripe really isn’t directed at the hotel, but at the construction crews for the project right next door who started hammering on things at 8 AM. Next time I will ask for a room away from any on going to construction, but I would certainly stay here again.
2018년 12월에 2박 숙박함

8/10 - 좋아요

Elijah

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
The hotel was great and quiet (although it is hard to gauge when it is almost empty). The service though is something that can really tick you off. The promised included breakfast consisted of literally one muffin. You go into the breakfast area and see one muffin. ONE. The explanation I was given was - the other guests ate it all. Another point was - they don't have remote controls for AC. So if you want to adjust temperature, you actually have to get up from the bed and hit the buttons manually. That doesn't work grealy at nightm sibce you have to tturn the light on, break your sleep, etc. It looks pretty cheap when the hottel tries to save on such things. But the worst thing was the explanation that I was given when asked about the remote cotnrols for AC - I was told that 'this is absolutely normal and most hotels don't have it'. It is adding insult to injury.
2018년 12월에 2박 숙박함
답변 제공: The Jonathon Boutique Hotel 님, 2018년 12월 15일
How sad that always the comments of the guests affect the company, so today I am going to allow myself to explain the situation, since it does not make me fair that only part of the story is told, it is true that there was only one moffin but no explains that we approached you to tell you what bread you wanted to eat as we were going to go for more, because it was effectively run out by the other guests, we did not have remote control and it was explained that it is because of the hotel's different system , not that it was normal that there was not, but the part that you did not explain is that since the day he arrived he was very rude to everyone and we still wanted to give him a good service, that he answered very badly and that it is very difficult to please him . It is always said that the guest is right, but I think we should also add that in asking for the giving, we are all the same even though we are giving a service.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great room, and staff was helpful and friendly. Loved the location. Close to Plaza Machado and restaurants. Will definitely use the Jonathon for future trips to Mazatlan.
2018년 11월에 9박 숙박함

8/10 - 좋아요

Gregory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Boutique hotel in center of Mazatlán
The neighborhood is one block from the main plaza and an awesome location.
2018년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location. Very nice staff. Some type of drilling at 8 am Sunday........ not comdusive to sleeping in
2018년 11월에 2박 숙박함

10/10 - 훌륭해요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente ubicación. Muy cómodas habitaciones y excelente limpieza. Desgraciadamente nos tocó mantenimiento de la alberca pero de ahí en fuera todo lo demás súper bien. Ampliamente recomendable.
2018년 10월에 3박 숙박함

10/10 - 훌륭해요

Roco 님, Durango, México

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel bien ubicado y comodo
La ubicación es excelente, en el centro histórico, cerca de restaurantes y bares para todos los gustos. El personal muy atento y servicial, nos cambiaron de habitación sin pedirlo porque el A/C no estaba muy frio. La alberca muy aguato, aunque les falta plantas con algo de sombra. Recomiendo ampliamente este Hoyel.
2018년 7월에 2박 숙박함

8/10 - 좋아요

Luis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 2박 숙박함

6/10 - 괜찮아요

Estela

The hotel was in a great location to walk around and explore the old historic downtown.

10/10 - 훌륭해요

Eduardo 님, Mexico City

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel bien ubicado
Hotel bien ubicado y buenas instalaciones. Un poco excesivo el precio pero en general bien
2018년 3월에 1박 숙박함

10/10 - 훌륭해요

LuzMa

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Es un hotel chico, pero con excelentes instalaciones. El baño de lujo. Podrían ofrecer paquete de desayuno con la reserva de la habitación.
2018년 3월에 1박 숙박함

10/10 - 훌륭해요

Grant 님, Boulder Colorado USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super clean hotel with very nice employees
Everything went great. I don't need to say anymore.
2018년 2월에 2박 숙박함

10/10 - 훌륭해요

Bri 님, West Covina, CA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Old Town Mazatlan
Great location, great hotel! We got there way before check in and the hotel staff was able to accommodate our group. It was in the heart of Old Town Mazatlan where the farmers market is and walking distance to the beach. The room was beautiful and equipped with everything you would need. It was also very clean, which is my top priority. My ONLY complaint is that there wasn't enough light in the room. Other than that I would definitely stay here again!
2018년 2월에 1박 숙박함

10/10 - 훌륭해요

christian 님, culiacan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel boutique experiencia distinta
Hotel ideal para disfrutar el centro historico de Mazatlán en general muy bonito totalmente adapatado y remodelado para hotel boutique, solamente sugeriria mejores sabanas en las habitaciones de mayor calidad
2017년 12월에 1박 숙박함

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great price, nice style, perfect downtown location
I stayed two nights at this hotel and found it to be an excellent combination of low price and central location. It's not near a beach, but perfect for exploring the historic city center, and it's near lots of restaurants and small shops and attractions. The room was rather stylish, with interesting design elements. The rooftop deck and pool has lovely views of the historic city (you can even see the cathedral), although the pool is so small that when I was there a family was taking up the whole pool — but you don't stay in historic downtown Mazatlan to swim (choose a beach resort for that). This was a great deal, nice style and I loved being able to have downtown right outside my door.
2017년 11월에 2박 숙박함

8/10 - 좋아요

Lore 님, San Diego, CA

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet Hotel close to Everything
Bathroom sink and floor could use cleaning. Other than that it’s a great location, pool on top, bar not operating, the breakfast well, don’t count on it. Was told Juice is at room temperature if you want any (it was 89 degrees inside) and there was only one apple on the tray. Coffee is ok. We didn’t care since you are right where all the little restaurants are located. Staff is friendly. We will go back!
2017년 10월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태
Algunos inconvenientes
El hotel bonito Bien ubicado , pero , se quedó sin agua varias hrs y les falta personal de mantenimiento Que arregle rápido ese tipo de problemas , no le dan mantenimiento a la Alberca ni área de Terraza , el personal en todo Momento es Amable y Educado , muy Modernas las instalaciónes y el diseño pero no lo han cuidado , y algo de lentitud en el aseo de habitaciones , ojalá mejore por Qué tienen todo para ser un gran hotel Boutique
2017년 6월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Sad one night stay!
What you see in their advertising does not exist!!! NO wifi, NO computor service. Dirty/muggy swiming pool. Top deck bar - closed! Not fuctioning and inside was dirty!! Breakfast = SAD!!! Two old muffins and a dry pastry, with one old banana!! A completly dry bouquet of red roses was suppose to welcome me at the front desk :( ??? There was a safe in the room for valubles, asking how to change code, I was told: the code is: 1234# without the ability to change the code. It was fixed!! I asked the girl what is the point of locking anything in there?? The light in bathroom was poor! Stepping on stones getting in and out of bed was awkward! I stayed one night instead of 14. Found another very nice B&B close by - SOO much better!! Thankfully I was refunded for the nights not staying there. Only good thing about this stay!!

10/10 - 훌륭해요

Marco Solis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel muy comodo en la plaza Machado
Habitacion muy comoda y limpia, ampliamente recomendable, la ubicación de los mejor frente al teatro Angela Peralta en la Plaza Machado

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
Loved hotel enjoyed it very much... Room was excellent I will definitely will return

10/10 - 훌륭해요

Beth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Luxurious experience
Beautiful hotel, perfect location. Quiet, convenient. Modern facilities, helpful staff. I felt pampered and would highly recommend this hotel.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hotel in the centre of town
The hotel has the potential to be very nice, with minimal lines an de furniture in the rooms. However, the continental breakfast offered was not ready at the time it was supposed to be and coffee was unavailable when required. We stayed there for two nights but our room was not cleaned on the second day despite of putting a note about it. Water bottles and towels were also not replaced.

10/10 - 훌륭해요

Carolina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel muy limpio y comodo
Tiene muy buena ubicacion, la habitacion muy comoda, el servicio muy bueno, todo bien, con gusto volveria

10/10 - 훌륭해요

Adrian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

john

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
no glasses, no ice, no breakfast, no coffee. Just a place to sleep.

8/10 - 좋아요

DOUG

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice, but a few issues
Small, but comfortable room. Nice size tv. Interesting lighting. Lousy continental breakfast and coffee. Not hot water on Sunday. Very friendly staff. Pool out of service.

4/10 - 별로예요

TRINY 님, LOS MOCHIS, SINALOA

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
NO ME ATREVERÍA A RECOMENDARLO
EXCELENTE UBICACIÓN, LINDAS INSTALACIONES, FALTA DE PERSONAL Y MAL SERVICIO EN HABITACIONES, NO HABÍA TV DE CABLE, PORQUE LO TENÍAN CORTADO, EL DESAYUNO INCLUIDO SOLO ERA PAN CON CAFÉ PORQUE "NO HABÍAN IDO POR LA FRUTA NI LOS CEREALES", NO HABÍA FORMA DE FACTURAR PORQUE TENÍAN "UN PROBLEMA CON EL SISTEMA"

8/10 - 좋아요

Eduardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Sharon 님, Ladysmith

좋아요: 청결 상태, 객실의 편안함
worth a visit
Two night stay, enjoyed being in the historic part of town. Great location, quiet, clean.

4/10 - 별로예요

Ki 님, Edmonton, AB

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Disappointing
The pictures on the internet were nothing like the actual hotel. It was very rundown and the price did not take this into account. We will not stay there again.

10/10 - 훌륭해요

Alan 님, Fenelon Falls ON CA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Something special
Excellent hotel, artistic room design and finishing something to enjoy and study. Very good service and extremely friendly. A pleasure I soon will not forget.

10/10 - 훌륭해요

Andrea E 님, Zapopan, Jalisco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel limpio, moderno, la ubicación es buena si la intención no es ir a la playa.

10/10 - 훌륭해요

Ronaldo 님, Albuquerque

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Great accommodations right in the heart of Centro Historico!

8/10 - 좋아요

Joyce 님, Franklin, PA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
We enjoyed being close to the Plaza Machado and the quietness of the hotel. It was also close to the friends we were visiting. We have spent a lot of time in Mexico in our RV, but this was our first stay in Mazatlan in a hotel. We didn't want all the noise, hustle and bustle of the Gold Zone and this was perfect for that. We were somewhat disappointed that the restaurant had closed but there were restaurants around the Plaza so we certainly didn't go hungry.

8/10 - 좋아요

Javier 님, México DF

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cerca de una plaza con agradable ambiente nocturno
La recepcionista muy amable y con un caracter muy agradable. La habitación limpía y con los suficientes comodidades como lo requeriamos