Hello Macky,We apologize for any inconvenience you experienced. We recommend guests to reach out to our management for any supply requests during their stay. Your feedback is valuable in helping us improve our services.

Hello luis,Nos complace saber que disfrutó de su estancia y encontró una buena relación calidad-precio. Esperamos poder darle la bienvenida de nuevo en el futuro para que continúe disfrutando de nuestro servicio. ¡Gracias por sus amables palabras!

Thank you for taking the time to leave a review! We're sorry to hear that we didn't meet your expectations, we apologize for any inconvenience you may have experienced during your stay. We have communicated your concerns to our team to ensure this doesn't happen again. We hope you give us another chance during your next visit to Pharr Tx.

Hello Cesar Adolfo,Agradecemos sus amables comentarios sobre la atención del personal y la disponibilidad de café por las mañanas. Nos complace saber que disfrutó del desayuno durante su estancia. Esperamos tener el placer de darle la bienvenida de nuevo en el futuro.

Hello Julio Humberto,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

Hello Patricia de Lourdes,We are pleased to hear that you found our hotel to be easily accessible and enjoyed the excellent service provided by Anthony. Ensuring our guests feel comfortable is our top priority, and we appreciate your kind words. Thank you for choosing to stay with us.

Hello Gerardo,We are delighted to hear you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience!

Hello Javier,Nos alegra saber que disfrutó de su estancia con nosotros. Valoramos su feedback y esperamos darle la bienvenida de nuevo en el futuro. ¡Gracias por elegirnos!

Hello David,We appreciate your feedback and are sorry to hear about your experience. Should you wish to discuss your stay further, please reach out to our management team directly. Thank you for choosing to stay with us.

Hello Erika Guadalupe,We are thrilled to hear that you had a pleasant stay with us! Our team takes pride in providing exceptional service, and we appreciate your kind words about our friendly reception staff and clean accommodations. Your feedback is valuable to us, and we hope to welcome you back again in the future.

Hello Eugene,We're delighted to hear that our hotel's convenient location served you well during your stay. The proximity to various dining options and shopping opportunities is one of our key highlights for guests' enjoyment. Thank you for taking the time to share your positive feedback with us.

Hello Marcela, I regret to hear your experience did not meet your expectations. Please feel free to contact us to discuss any specific concerns you may have, as we value all feedback from our guests.

Hello Francisco,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. Regarding housekeeping, please note that we provide housekeeping services every other day, as advertised. We'd like to address the issue you encountered with the towels directly, so please reach out to our management team for further assistance. We appreciate your kind words about our front desk personnel and breakfast offerings, and we hope to have the opportunity to welcome you back in the future.

Hello Andrea, We apologize for any inconvenience you may have experienced during your stay. We strive for cleanliness and quality, and we're sorry if we fell short of your expectations. Please be assured that your feedback will be reviewed and used to make improvements. We appreciate your comments and hope to have the opportunity to welcome you back in the future.

Hello Norma, We apologize if your stay did not meet your expectations. Please feel free to reach out to our hotel directly so that we can address any concerns you may have had. We appreciate your feedback and hope to have another opportunity to provide you with a better experience in the future.

Hello Antonio,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a fantastic experience with us. Should you have any additional feedback or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

Hello Carmen Imelda,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a wonderful experience. If you have any further comments or feedback, please do not hesitate to reach out to us. We look forward to welcoming you back in the future.

Hello Pablo,We are thrilled to hear that you had a wonderful experience during your stay with us! It was our pleasure to provide you with excellent service and accommodations. Should you have any future travel plans, we would love to welcome you back to our hotel.

Hello Miguel, Thank you for choosing our hotel for your recent stay! We truly value your business and are delighted to hear that you had a positive experience. If there is anything else we can assist you with, please feel free to reach out to us. We look forward to welcoming you back in the future.

Hello ROBERT,Thank you for taking the time to share your positive experience with us! We are delighted to hear that you found our location to be clean and our staff friendly. We strive to provide a welcoming environment for all our guests. Should you have any future travel plans, we would be honored to host you again.

Hello Gabriela, Thank you for choosing our hotel for your stay. We apologize if your experience did not meet your expectations. We encourage you to reach out to us directly so we can address any issues you may have encountered. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

Hello Martin,¡Gracias por tu amable reseña! Nos alegra escuchar que disfrutaste de tu estancia con nosotros y que consideras que nuestro hotel es excelente. Nos esforzamos por mantener nuestras instalaciones siempre limpias y cómodas para nuestros huéspedes. Valoramos tus comentarios sobre el desayuno y los tendremos en cuenta para seguir mejorando nuestra oferta gastronómica. Agradecemos tu lealtad como huésped habitual y esperamos tener la oportunidad de recibirte nuevamente en el futuro.

Hello FRANCISCO J CORREA,Lamentamos mucho que tu experiencia no haya cumplido tus expectativas. Apreciamos tus comentarios y los tomamos en cuenta para mejorar nuestro servicio. Te invitamos a contactar a nuestro equipo de administración para una discusión más detallada sobre tus preocupaciones.

Hello Eduardo,Thank you for choosing our hotel for your stay. We value your feedback and would appreciate it if you could reach out to us directly so that we can address any issues you may have encountered during your visit. We strive to provide excellent service and would love the opportunity to make it right.

Hello Manuel,Nos complace saber que disfrutó de su estancia en nuestro hotel. Valoramos mucho su preferencia entre los hoteles de McAllen y nos enorgullece formar parte de sus cinco favoritos. ¡Esperamos darle la bienvenida nuevamente en el futuro!

Hello Juan M., We appreciate you choosing our hotel for your stay. If there are any specific concerns or issues you encountered during your stay, please reach out to us directly so that we may address them accordingly. We value our guests' feedback and strive to continuously improve our services.

Hello Cynthia Eena Cardenas,Gracias por compartir su experiencia con nosotros. Agradecemos sus comentarios y lamentamos cualquier inconveniente que haya experimentado durante su estadía. Si tiene alguna inquietud adicional o necesita hablar directamente con nuestro equipo de gestión, no dude en ponerse en contacto con nosotros. Estamos aquí para ayudarle en cualquier momento.

Hello Stephanie,Thank you for taking the time to share your feedback. We appreciate your comments and apologize for any inconvenience you may have experienced. We strive to provide a comfortable and enjoyable stay for all our guests. We will review your concerns to ensure a better experience for future guests. We hope to have the opportunity to welcome you back in the future.

Hello CRISTINA, We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will pass it along to our management team for further review. We strive to provide a comfortable and clean environment for our guests. Regarding the inclusion of your Hilton Honors points, we recommend reaching out to the Hilton Honors customer service team for assistance.

Hello Mario ,Thank you for sharing your experience, and I'm sorry to learn that you did not fully enjoy the service, accommodations and hospitality that we hold to such a high degree of importance in our hotel. We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded; I hope that this will be the case during your next stay with us.

Hello Guadalupe,Thank you for taking the time to share your feedback about your recent stay. We apologize for any inconvenience you may have experienced during your visit. We appreciate your comments and will take them into consideration to improve our services. Please feel free to contact our management team directly with any additional concerns.

Hello ROBERT,Thank you for your excellent rating! We appreciate your positive feedback and look forward to welcoming you back soon.

Hello RAUL,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

Hello hector,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

Hello Jose,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

Hello Terry L,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our staff and comments about our security. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

Hi Manuel,Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impressions we made with the issues with the AC. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. Your feedback will help us improve as we are continuously looking for ways to provide the best experience possible. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your perception of our hotel.

Hi Eugene,Thank you so much for your compliments on our breakfast and how we were able to meet your expectations of cleanliness and friendly services in our hotel. We cannot begin to tell you how much we appreciate your review. We would love to have you back and we do hope to see you again soon.

Hello Jose,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

Hello Rock,On behalf of our entire staff, we thank you for your business and for your comments regarding our parking and also our property. Guest comments such as yours help us to continuously improve. Thank you for your business.

Hi Karime,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, ever with the renovations ongoing. We do appreciate yor understanding as well and we hope to have the pleasure of hosting you again soon.

Hello Gloria Tereza,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

Hello Angel Díaz de, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Hello Rodolfo, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

Hi Melissa,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

Hello Carlos,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. We hope to see you again to deliver you with a 5 star experience.

Hello Mee ae,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

Hi Jane,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

Hello Lisa,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

Hello Cynthia, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.