Hi Noemi,We are sorry you had a less than satisfactory experience, prompting your 3/5 rating following your stay at the Red Roof Inn Pharr - McAllen. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Dear Khaled,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PHARR - MCALLEN. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the cleanliness of the room. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear Joe,Thank you for taking the time to write a review of your stay at the RED ROOF INN PHARR - MCALLEN. It's great to see you enjoyed your quiet stay, resulting in a 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Dear Anastasia, Thank you for taking the time to tell us about your experience at the Red Roof Inn Pharr - McAllen. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for any inconvenience caused throughout your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we fell short with you.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels.Very truly yours,TiannaRed Roof ManagementRediResponse Specialist

Dear Apolonio, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Pharr - McAllen. Please be advised that this location is a pet friendly hotel. However, I do apologize for the other highlighted concerns that hindered your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

Dear Sara, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at RED ROOF INN PHARR - MCALLEN. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Dear Esperanza,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Pharr - McAllen. It is very rewarding to read that you had a great encounter with us and we really appreciate our good size room. You indicated that you were unsatisfied with the odor of the room and the room itself. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next stay. Sincerely, Chirell RediResponse Specialist

Estimado Orlando,Gracias por su reseña después de su estadía en Red Roof Inn Pharr - McAllen. Lamentamos haber descubierto que no quedó completamente impresionado con nosotros durante su reciente estadía. Usted indicó que el hotel sucio, el olor descrito y los otros problemas enumerados obstaculizaron su estadía, lo cual fue triste de leer.Los comentarios de los huéspedes, como el suyo, ayudan a Red Roof a mejorar la experiencia de nuestros huéspedes, así que gracias por compartirlos con nosotros. Sería un placer ofrecer mejores alojamientos en cualquiera de las ubicaciones de nuestra marca en el futuro.Con gracias,Red Roof Management

Hola Lizabeth,Es un placer haberle brindado un precio asequible para su habitación; sin embargo, ha expresado su disgusto por el mantenimiento de nuestro Red Roof Inn Pharr McAllen y las opciones de desayuno que se ofrecen. Es decepcionante saber que esta es la impresión que dejó de nuestro hotel, sin embargo agradecemos sus comentarios y los utilizaremos para mejorar la calidad de nuestros servicios.Gracias de nuevo. Le deseamos lo mejor en sus futuros viajes.Muy atentamente,Gestión del techo rojo

Thank you for sharing your 5/5 rating with us, Henry. Our staff at the Red Roof Inn Pharr - McAllen was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,Red Roof Management

Thankyou for staying with us and we hope to see you again

Dear Luis, Thank you for taking the time to tell us about your experience at the RED ROOF INN PHARR - MCALLEN. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the condition of the room. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

Hello Juan Enrique Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PHARR - MCALLEN and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Dear Dama,Thank you for taking the time to tell us about your experience at the RED ROOF INN PHARR - MCALLEN. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for what you described as issues surrounding breakfast time.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management RediResponse Specialist

Hello Mark, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PHARR - MCALLEN and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Querido Alberto,Gracias por tomarse el tiempo para completar nuestra encuesta para huéspedes. Agradezco sus comentarios sobre su reciente estadía en el RED ROOF INN PHARR - MCALLENN. Lamento leer que la habitación 216 encontró un olor desagradable y que el servicio de recepción fue terrible. Me alegra que haya encontrado que las camas y el baño fueron excelentes. Los comentarios de nuestros huéspedes siempre son bienvenidos ya que nos esforzamos por mejorar continuamente la calidad de nuestros servicios.Gracias de nuevo por compartir tu experiencia. Esperamos verlo en sus futuros viajes en Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Dear Luis,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Pharr - McAllen and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChirellRediresponse Specialist

Hello Luis,Thank you for choosing to stay at our Red Roof. I appreciate your 3/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Red Roof Management

Hello Ricardo, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PHARR - MCALLEN and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hello Jose, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PHARR - MCALLEN and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hello Juana,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Red Roof Management

Dear Patricia,Thank you for taking the time to tell us about your experience at the RED ROOF INN PHARR - MCALLEN. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the check-in time not to your liking. However, for future stays depending on availabilities for the room type that you are interesting in you can request an early check-in.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,LaTundeRed Roof Management RediResponse Specialist

Querida nancy,Gracias por tomarse el tiempo para compartir sus comentarios sobre su experiencia en RED ROOF INN PHARR - MCALLEN. Es fantástico ver que disfrutó de su estadía, lo que resultó en una puntuación de 5/5. Red Roof agradece sinceramente sus comentarios y nos complace saber que tuvo una excelente experiencia con nosotros, especialmente porque el personal habla español.Esperamos seguir brindándole grandes experiencias. Gracias de nuevo por tu reseña. Sería un placer para usted repetir su experiencia con nosotros en el futuro.Atentamente,LaTundeGestión del techo rojoEspecialista en RediResponse

Querido José,Lamentamos saber que su reciente experiencia en el RED ROOF INN PHARR - MCALLEN no cumplió con sus expectativas. Sin duda, comunicaré esto a la propiedad en un esfuerzo por abordar su inquietud. Apreciamos su negocio y realmente valoramos sus comentarios.Atentamente,LaTundeGestión del techo rojoEspecialista en RediResponse

Dear Humberto,Thank you for your honest rating. We are sorry you had a less than satisfactory experience at the RED ROOF INN WICHITA FALLS, prompting your 3/5 rating. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChirellRediresponse Specialist

Querido Carlos,Gracias por brindarnos detalles sobre su estadía en RED ROOF INN PHARR - MCALLEN. Me encanta leer sus amables palabras acerca de que le gustó nuestra ubicación. Acepte nuestras más sinceras disculpas por las inquietudes que describió sobre la falta de variedad en el desayuno. Nos esforzamos por brindar a los huéspedes todas las comodidades del hogar, por lo que apreciamos sus comentarios y los tomaremos en consideración para mejorar la calidad de nuestros servicios.Apreciamos su negocio y nos encantaría que considerara brindarnos otra oportunidad de recuperar su confianza en su próxima estadía para brindarle una experiencia de 5 estrellas.Sincerely,ChirellRediresponse Specialist

Hello Jesús, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PHARR - MCALLEN and I are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Red Roof Management

Querida Iveth,Gracias por tomarse el tiempo para compartir sus comentarios sobre su experiencia en RED ROOF INN PHARR - MCALLEN. Es un placer saber que tuvo un excelente encuentro con nosotros y realmente apreciamos sus amables comentarios sobre nuestras tarifas asequibles, comodidad y desayuno básico. Los comentarios honestos de los huéspedes, como el suyo, siempre son un estímulo para todo nuestro personal mientras nos esforzamos por mejorar continuamente la calidad de nuestros servicios y brindarles a nuestros huéspedes todas las comodidades del hogar.Redroof aprecia su negocio y estamos ansiosos por verlo pronto bajo nuestro techo, donde podremos continuar ofreciéndole una estadía limpia y cómoda a un precio asequible.Sincerely,ChirellRediresponse Specialist

Hola Mauricio,Le agradezco que comparta sus comentarios después de su estadía en el Red Roof Inn. Me entristeció leer que su estadía no cumplió con sus expectativas debido a los insectos que informó, los muebles viejos y la habitación sucia. Esto es completamente decepcionante y no es una experiencia que nuestros huéspedes suelen tener con nosotros. debiera ser. Tenga en cuenta que trabajamos con una empresa de control de plagas que trata regularmente la propiedad contra plagas como es estándar en la industria. He notificado a la propiedad de sus comentarios para que puedan trabajar con los especialistas para garantizar que todo esté como debe ser.Gracias por compartir tus inquietudes y espero que tengas un buen día.Atentamente,Toni-AnnGestión del techo rojoRediResponse Specialist

Dear Francisco,Thank you for leaving your honest rating. We are sorry you had a less than satisfactory experience at the RED ROOF INN PHARR - MCALLEN, prompting your 2/5 rating. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChirellRediresponse Specialist

Hello Luis,Thank you for choosing to stay at our Red Roof. I appreciate your 4/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Julio,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Alicia,Thank you for your review of our Red Roof Inn. Your comments regarding our staff needing training is truly disheartening as we at Red Roof put out our best when it comes to servicing our customers. We appreciate you bringing this to our attention however, as we continually work to improve our hotel. Thank you again for sharing your concerns. We wish you the best in your future travels. Sincerely, Toni-Ann Red Roof ManagementRediResponse Specialist

Hello Ramon, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PHARR - MCALLEN and I appreciate your 10/10 score0 following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Roxana,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PHARR - MCALLEN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our location to be comfortable. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hello Alyse, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PHARR - MCALLEN and I are disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip.Sincerely,LintonRed Roof Management RediResponse Specialist

Querida Ana,Gracias por compartir sus pensamientos sobre su reciente visita a RED ROOF INN PHARR - MCALLEN. Es bueno saber que le gustó nuestra proximidad a sus planes de viaje y la tranquilidad de nuestro hotel. Los comentarios de nuestros huéspedes siempre son bienvenidos ya que nos esforzamos por mejorar continuamente la calidad de nuestros servicios.Tenga en cuenta que lo valoramos como nuestro huésped y apreciamos su negocio. Gracias nuevamente por compartir tu experiencia con nosotros. A nuestro equipo en Red Roof le encantaría volver a verlo si sus viajes lo traen de regreso a nuestra área.Atentamente,LintonRed Roof ManagementRediresponse Specialist

Hello Dora, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PHARR - MCALLEN and I are disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Dear Luis, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF PLUS+ GAINESVILLE regarding the good service. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Hello Iqzi, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PHARR - MCALLEN and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Hello Jimmy, Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Pharr - McAllen. We sincerely appreciate your feedback and we're very sorry you were unhappy with your experience due to the lack of cleanliness, the floors, the bed not being to your liking and the other highlighted concerns that hindered your stay. While our goal is to deliver comfortable and clean accommodations for all guests, it appears we fell short with you, and for that, we sincerely apologize.For future travels, should you encounter any issues with us, please do not hesitate to contact the front desk directly in real time. The staff and I appreciate your comments, as it will only help us to improve. Thank you again and we wish you all the best in your future travels. Sincerely, Tianna RediResponse Specialist

Hello Jessie, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PHARR - MCALLEN and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management

Querido José,Gracias por tomarse el tiempo para compartir sus comentarios sobre su experiencia en RED ROOF INN PHARR - MCALLEN. Apreciamos sinceramente sus comentarios y nos complace saber que tuvo una excelente experiencia con nosotros, especialmente en lo que respecta a nuestra propiedad de fácil ubicación, ubicación conveniente, buen servicio y precios asequibles. Esperamos seguir brindándole grandes experiencias. Los comentarios positivos de los huéspedes, como el suyo, son siempre un estímulo para todo nuestro personal mientras nos esforzamos por mejorar continuamente la calidad de nuestros servicios.Gracias de nuevo por tus amables palabras. Al personal y a mí nos encantaría brindarle otra estadía cómoda en el futuro.Sincerely,Dannielle Red Roof Management

Dear Amalia, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Pharr - McAllen. I am proud of our team for there exceptional customer service, prompting your 10/10 score. You indicated you were unsatisfied with the absent of pastry's, we will definitely take your advise into consideration to provide a better experience for guests, as we strive to continuously improve the quality of our services.Thanks again and we hope you’ll visit us again on your next trip! We look forward to seeing you in your future travels.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Eduardo,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN PHARR - MCALLEN and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Hello Stanley,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PHARR - MCALLEN. It's truly disheartening to hear that your experience didn't meet your expectations due to the indicated poor housekeeping conditions and no microwave. Please know that this is not a level of service that we stand for and will take your comments into consideration. Please feel free to explore our room options to select the one that best suits your needs. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Recordo Rediresponse Specialist

Thank you for sharing your 5/5 rating with us, Gerardo. Our staff at the Red Roof Inn Pharr - McAllen was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests and we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRediResponse Specialist

Hi Norma,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Pharr - McAllen with us. It was so rewarding to see that we earned your perfect score with our great service. We strive to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRediResponse Specialist

Thank you for sharing your 10/10 rating with us, Jose. Our staff at the Red Roof Inn Pharr - McAllen was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests and we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRediResponse Specialist

Gracias por tomarse un momento para dejar un comentario, Roberto. Yo y el personal del Red Roof Inn Pharr - McAllen nos decepcionó ver su puntaje de 6/10 después de su estadía. Estoy feliz de que le gustara nuestro amable personal y nuestra piscina. Sin embargo, indicó que la alfombra estaba demasiado sucia, que el personal de limpieza fue grosero y que las otras inquietudes enumeradas obstaculizaron su experiencia. Nuestro equipo está comprometido a satisfacer a nuestros huéspedes, por lo que sus comentarios serán tomados en cuenta ya que nos ayudarán a mejorar la experiencia de nuestros huéspedes. Tenga en cuenta que lo valoramos como nuestro invitado y apreciamos sus comentarios.Gracias de nuevo por compartir tu experiencia. Le deseamos todo lo mejor en sus futuros viajes.Atentamente,Gabrielle RediResponse Specialist