Travelers find a stylish retreat in El Poblado's energetic neighborhood, where the indoor pool offers a refreshing escape after exploring the vibrant surroundings
Hotel Zelva Negra in El Poblado offers a lively stay with continental breakfast to start your day. Enjoy the indoor pool for relaxation and free WiFi to stay connected. The 24-hour front desk is always ready to assist.
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: COP 100000 per vehicle (one-way, maximum occupancy 3)
Airport shuttle fee per child: COP 100000 (one-way), (from 5 to 17 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property
Frequently asked questions
Does Hotel Zelva Negra have a pool?
Yes, this property has an indoor pool and an outdoor pool.
How much does it cost to stay at Hotel Zelva Negra?
As of May 21, 2026, prices found for a 1-night stay for 2 adults at Hotel Zelva Negra on May 22, 2026 start from ₩110,906, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Zelva Negra pet-friendly?
No, pets are not allowed at this property.
How much is parking?
This property doesn't offer parking.
What time is check-in at Hotel Zelva Negra?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Zelva Negra?
Check-out is at 11:00 AM.
Does Hotel Zelva Negra provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of COP 100000 per vehicle applies.
Where is Hotel Zelva Negra located?
Located in El Poblado, this hotel is within a 10-minute walk of Poblado Park, Lleras Park, and Medellín Clinic - El Poblado. Santafé Mall and Oviedo Shopping Center are also within 1 mi (2 km). Poblado Station is 11 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
7.8
Amenities
9.0
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 50 out of 78 reviews
10 - Excellent
50
Rating 8 - Good. 10 out of 78 reviews
8 - Good
10
Rating 6 - Okay. 6 out of 78 reviews
6 - Okay
6
Rating 4 - Poor. 7 out of 78 reviews
4 - Poor
7
Rating 2 - Terrible. 5 out of 78 reviews
2 - Terrible
5
Reviews
Verified
10/10 Excellent
William
Jan 2, 2026
Liked: Cleanliness, staff & service, amenities
Great staff, very clean, easy access to many locations
Staff was amazing loved them Andres is gem
Rooms are good little things made me life like the toilet set up in my room and with the shower in my room if water was on full blast it made a mess but all this was easy to work around during my stay
This property was clean and convenient. The only downside was Parking and The fact that it’s energy efficient so when you leave your room you take your key but the refrigerator also turns off.
I did not lile the fact the room didnt have a safe. As an international traveler, I like to have valuables locked from anyone. Also the room door does not have a deadbolt to keep anyone from walking in if they have a hotel key. I was told the area was safe. Things are only safe until its not. I prefer not to risk it at hotels without safety precautions. Lastly, rooftop bar plays very very loud music late into the night and the room walls and winds are thin so you hear all music and even conversations from people on the rooftop. I suppose it is a good hotel if you lile the night life and parties and are a local so you dont have to worry much about safety.
The hotel is very nice, but I chose it because it had an outdoor pool which is currently under construction…so I'm only moderately satisfied. I wish I had been informed of this when I made the reservation.
Nice small hotel close to everything. The only thing I complain about it’s the you can heard everything what’s happening outside in the street. I did sleep well cuz that…
Francisco Alfonso
Stayed 5 nights in Jul 2025
Verified
8/10 Good
Kathy
Nov 8, 2025
Liked: Property conditions & facilities
Breakfast was only 1 menu. No new toiletries. Lucky i took things. We had to ask for toilet paper because they never gave an extra.
This is the worst property to stay at Staff is rude and make up their own rules. Do not allow you to have friends or Family over at all in your room. I definitely would not recommend ever stay at this place Bed sheets are stained and dirty air conditioning. Does not Work in the rooms. Please stay away from this place.