Verified
10/10 Excellent
Maria
Apr 18, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maria
Stayed 2 nights in Apr 2026
Hotel Provenza Garden
3.0 star property
This trendy Medellín neighborhood blends culture with relaxation, offering a perfect rooftop retreat with city views and easy access to local adventures.
Choose dates to view prices
Photo gallery for Hotel Provenza Garden
MS Hotel Natura Express puts travelers in Medellín's vibrant heart with practical modern comforts. Guests start their day with continental breakfast before heading to the rooftop terrace for city views. Nearby Poblado Park and Museo El Castillo make exploration easy.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
- Free WiFi
- Air conditioning
- Breakfast available
- Business services
- Room service
- Housekeeping
The current price is ₩62,011
₩62,011
₩62,011 total
May 29 - May 30
Room options
Check availability for these dates
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Economy Single Room
Economy Single Room
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
- 10 sq m
- 1 bedroom
- Sleeps 1
- 1 Twin Bed
View all photos for Standard Double Room
Standard Double Room
8.48.4 out of 10
Very good
7 reviews
(7 reviews)
- 20 sq m
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
View all photos for Deluxe Double Room
Deluxe Double Room
- 22 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
View all photos for Standard Twin Room
Standard Twin Room
8.08.0 out of 10
Very good
1 review
(1 review)
- 22 sq m
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
View all photos for Classic Triple Room
Classic Triple Room
10.010.0 out of 10
Exceptional
1 review
(1 review)
- 24 sq m
- 1 bedroom
- Sleeps 3
- 1 Twin Bed and 1 King Bed
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About the neighborhood
Located in El Poblado, a neighborhood in Medellín, Hotel Provenza Garden is in the entertainment district and near the airport. El Tesoro Shopping Park and Oviedo Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lleras Park and Poblado Park. Check out an event or a game at Atanasio Giradot Stadium, and consider making time for Pueblito Paisa, a top attraction not to be missed. Visit our Medellín travel guide
Carrera 35 No 7-58 El Poblado, Medellín, Antioquia, 50021
What's nearby
Poblado Park8 min walk - 0.7 km- Lleras Park3 min walk - 0.3 km
- Medellín Clinic - El Poblado8 min walk - 0.7 km
- El Tesoro Shopping Park19 min walk - 1.7 km
- Oviedo Shopping Center5 min drive - 1.8 km
Getting around
- Alpujarra Station6 min drive
- Jose Maria Cordova Intl. Airport (MDE)32 min drive
Restaurants
- CAROLINA1 min walk
- Belisario1 min walk
- Naan1 min walk
- Voila Vinos1 min walk
- The Grill Station Burger3 min walk
About this property
Hotel Provenza Garden
Hotel near Lleras Park
Close to Poblado Park and El Tesoro Shopping Park, Hotel Provenza Garden provides designer stores on site, a business center, and more. Guests can connect to free in-room WiFi.
Other perks include:
- Continental breakfast (surcharge), airport drop-off service (surcharge), and concierge services
- Wedding services, a front-desk safe, and tour/ticket assistance
- A TV in the lobby, an elevator, and smoke-free premises
Room features
All 58 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
More amenities include:
- Memory foam beds and down comforters
- Bathrooms with shampoo
- 32-inch Smart TVs with cable channels
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
- 24-hour airport drop-off shuttle on request for a surcharge
Food and drink
- Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: COP 20,000 for adults and COP 18,000 for children
Things to do
- Designer stores
- TV in common areas
Family friendly
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Housekeeping (daily)
- Proposal/romance packages
- Tour and ticket assistance
- Wedding services
Business services
- Business center
- Meeting rooms
Outdoors
- In a provincial park
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible airport shuttle
- Elevator (70 inch wide door)
- Hardwood flooring in room
- Tile flooring in public areas
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible path to elevator
More
- 1 building
- 9 floors
- Built in 2017
- Smoking not allowed
- Traditional architecture
Room amenities
Bedroom
- Bedsheets provided
- Down comforter
- Memory foam mattress
Bathroom
- Private bathroom
- Shampoo
- Soap
- Toilet paper
- Towels provided
Entertainment
- 32-inch smart TV with cable channels
Food and drink
- Room service
More
- Air conditioning
- Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Optional extras
- Fee for continental breakfast: approximately COP 20000 for adults and COP 18000 for children
- Airport shuttle fee: COP 120000 per vehicle (maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
Frequently asked questions
Is Hotel Provenza Garden pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Hotel Provenza Garden?
As of May 9, 2026, prices found for a 1-night stay for 2 adults at Hotel Provenza Garden on May 29, 2026 start from ₩62,011, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
This property doesn't offer parking.
What time is check-in at Hotel Provenza Garden?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Hotel Provenza Garden?
Check-out is at noon.
Does Hotel Provenza Garden provide a shuttle to the airport?
Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of COP 120000 per vehicle applies.
Where is Hotel Provenza Garden located?
Located in El Poblado, this hotel is within a 15-minute walk of Lleras Park and Poblado Park. El Tesoro Shopping Park and Oviedo Shopping Center are also within 1 mi (2 km). Poblado Station is 21 minutes by foot.
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Reviews
Hotel Provenza Garden Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.4
Location
9.0
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 138 out of 234 reviews
10 - Excellent
138
Rating 8 - Good. 57 out of 234 reviews
8 - Good
57
Rating 6 - Okay. 17 out of 234 reviews
6 - Okay
17
Rating 4 - Poor. 11 out of 234 reviews
4 - Poor
11
Rating 2 - Terrible. 11 out of 234 reviews
2 - Terrible
11
Reviews
Verified
10/10 Excellent
Jovenny
Feb 14, 2026
Liked: Cleanliness, property conditions & facilities
room was clean,staff was freindly and location was great
Jovenny
Stayed 3 nights in Feb 2026
Verified
10/10 Excellent
Mauricio
Apr 16, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone very kind
Mauricio
Stayed 3 nights in Jan 2026
Verified
10/10 Excellent
Christopher
Apr 21, 2025
Liked: Amenities, property conditions & facilities
I have been coming to Medellin for over 2 years now and this hotel is such a perfect location. Close to everything and in a safe area! Thank you to the staff for their hospitality.
Christopher
Stayed 20 nights in Mar 2025
Verified
8/10 Good
Nakao
Jul 1, 2025
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is right at the middle of all the actions e.g. bars, restaurants, nightclubs etc. It’s in a very safe area in Barrio Provenza in El Poblado.
The room is so spacious. All the staff are so friendly and willing to help. The hotel is so clean. I recommend Hotel Provenza Garden and I would definitely come back to stay here if I come to Medellin.
Nakao
Stayed 10 nights in Jun 2025
Verified
10/10 Excellent
Gustavo
May 5, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Gustavo
Stayed 7 nights in Apr 2026
Verified
10/10 Excellent
Liz
Mar 13, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was super nice
Liz
Stayed 2 nights in Mar 2026
Verified
10/10 Excellent
Aida Montaner
Mar 23, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Aida Montaner
Stayed 4 nights in Mar 2026
Verified
10/10 Excellent
ERIC
Apr 14, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
ERIC
Stayed 4 nights in Apr 2026
Verified
6/10 Okay
Edwin
Apr 10, 2026
Too may restrictions.
Edwin
Stayed 4 nights in Apr 2026
Verified
10/10 Excellent
Devinder singh
Dec 17, 2025
Liked: Cleanliness, staff & service, amenities
Helpful staff,courteous,
Devinder singh
Stayed 2 nights in Dec 2025
Verified
10/10 Excellent
Anginette
Feb 10, 2026
Liked: Cleanliness, amenities, property conditions & facilities
good
Anginette
Stayed 4 nights in Feb 2026
Verified
10/10 Excellent
Carmita
Aug 15, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are the best , front desk was excellent,, good location everything is close ,, restaurants, bars ,
Carmita
Stayed 3 nights in Aug 2025
Verified
10/10 Excellent
Mariela Munoz
Sep 10, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe , wish if I pay for breakfast they have at the hotel
Mariela Munoz
Stayed 4 nights in Sep 2025
Verified
10/10 Excellent
Neftali
Jan 7, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel does not have a parking garage as the street it is on is pedestrians only. Recommend when you check in to use the valet and then move the car to one of the local parking garages.
Neftali
Stayed 2 nights in Dec 2025
Verified
10/10 Excellent
Elvin
Aug 24, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Center of Provenza side walk and next to must of famous Restaurant.
Elvin
Stayed 3 nights in Aug 2025
Verified
10/10 Excellent
Anthony
Sep 17, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excelent
Anthony
Stayed 7 nights in Sep 2025
Verified
10/10 Excellent
Yaritza
Sep 5, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Yaritza
Stayed 4 nights in Aug 2025
Verified
2/10 Terrible
Gustavo
Nov 24, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was very bad, amenities were terrible, they offer free breakfast, but do not have any kitchen facility available to cook breakfast.
Gustavo
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
Fausto
Aug 24, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
I'm back with pleasure
Fausto
Stayed 1 night in Aug 2025
Verified
10/10 Excellent
Rene
Apr 26, 2025
Liked: Amenities
Staff is great
Rene
Stayed 3 nights in Apr 2025
Verified
8/10 Good
saul
Jul 23, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
saul
Stayed 4 nights in Jul 2025
Verified
2/10 Terrible
Carlos
Nov 13, 2025
Disliked: Staff & service, amenities
Pricing different than listed
Arrogant reception staff.
Very small rooms.
Located on a very noisy street, where taxis have no access and we had to walk thru the block full of people to get to hotel.
Carlos
Stayed 1 night in Nov 2025
Verified
2/10 Terrible
Yanisley Mena
Apr 6, 2026
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Personally, I would not recommend it. The staff made billing errors—though these were eventually refunded—and I feel they do not provide much information regarding hotel rules during check-in. (They tried to charge us an extra $40 for a stain on a bedsheet—something I don't consider reasonable, as such accidents can happen in hotels, and items like towels and sheets can typically be replaced and laundered at no extra cost.) We actually had to complain to a supervisor to help resolve the situation. The rooms are smaller than they appear online, and the air conditioning does not work well (it feels hot a good portion of the time). They provide only one towel per person, and every time we tried to request an extra one, it became a hassle, and they were unable to provide it. I can honestly say that this has been one of the worst hotels I have visited during my travels; I did not enjoy the experience at all and, personally, I would not stay there again.
Yanisley Mena
Stayed 3 nights in Mar 2026
Verified
10/10 Excellent
Christian
Mar 13, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Christian
Stayed 3 nights in Mar 2025