10/10 Excellent
Juan Vicente
Feb 4, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Juan Vicente
Stayed 5 nights in Jan 2026
Aparthotel
Hotel Santa Ana
4.0 star property
Choose dates to view prices
Photo gallery for Hotel Santa Ana
Close to Santafé Mall, Hotel Santa Ana provides amenities like dry cleaning/laundry services and a snack bar/deli. Treat yourself to a manicure/pedicure or other spa services. Stay connected with free in-room WiFi.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
- Kitchen
- Pet friendly
- Free WiFi
- Air conditioning
- Laundry
- Breakfast available
Room options
Check availability for these dates
Available filters for rooms
Showing 2 of 2 rooms
View all photos for Classic Apartment, 1 Bedroom, Balcony, City View
Classic Apartment, 1 Bedroom, Balcony, City View
Highlights
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Smart TV
Select Comfort bed
Day bed
- City view
- 35 sq m
- 1 bedroom
- Sleeps 2
- 1 Queen Bed and 1 Double Bed
View all photos for Deluxe Studio, Balcony, City View
Deluxe Studio, Balcony, City View
Highlights
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Smart TV
Select Comfort bed
Day bed
- City view
- 35 sq m
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
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About the neighborhood
Located in El Poblado, a neighborhood in Medellín, Hotel Santa Ana is near a metro station. Santafé Mall and El Tesoro Shopping Park are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Poblado Park and Lleras Park. Check out an event or a game at Atanasio Giradot Stadium, and consider making time for Pueblito Paisa, a top attraction not to be missed. Visit our Medellín travel guide
View more Aparthotels in Medellin
calle 15 sur, #48-34, Medellín, ANTIOQUIA, 050022
What's nearby
Santafé Mall11 min walk - 1.0 km- EAFIT University6 min walk - 0.6 km
- Oviedo Shopping Center11 min walk - 1.0 km
- Golden Mile17 min walk - 1.5 km
- Medellín Clinic - El Poblado4 min drive - 3.3 km
Getting around
- Ayura Station13 min walk
- Jose Maria Cordova Intl. Airport (MDE)42 min drive
Restaurants
- Típicas Empanadas5 min walk
- El Caspete8 min walk
- La Carpa Roja8 min walk
- Cafés de Origen9 min walk
- La Grande Pizza4 min walk
About this property
Hotel Santa Ana
A snack bar/deli, concierge services, and dry cleaning are available at this aparthotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a vending machine are onsite. Each apartment provides a Smart TV with digital channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, a Select Comfort bed, and premium bedding. The private bathroom is not en suite and housekeeping is available on request.
Hotel Santa Ana offers 56 air-conditioned accommodations with complimentary bottled water and hair dryers. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. 45-inch Smart televisions come with digital channels. Accommodations at this 4-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Rooms have detached private bathrooms. Bathrooms include showers and complimentary toiletries.
This Medellín aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.
All inclusive details
All-inclusive room rates at Hotel Santa Ana are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
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Property amenities
Pool/Spa
- Manicures/pedicures
Internet
- Available in the apartment: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Wheelchair-accessible parking available
Kitchenette
- Cookware, dishware, and utensils
- Full-sized refrigerator/freezer
- Microwave
- Stovetop
Dining
- Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: COP 20,000 for adults and COP 20,000 for children
- Snack bar/deli
Bedrooms
- Premium bedding
- Select Comfort mattress
Bathroom
- 1 detached private bathroom
- Free toiletries
- Hair dryer
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided
Entertainment
- 45-inch smart TV with digital channels
Laundry
- Dry cleaning/laundry service
Work spaces
- Coworking space
Comfort
- Air conditioning
Pets
- Pet friendly
- Welcoming cats and dogs only
- Pets stay free
- Service animals exempt from fees
- Deposit: COP 50,000 per stay
Suitability/Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 4 accessible parking spaces
- Elevator (59 inch wide door)
- Front entrance ramp
- Smooth flooring in room
- Tile flooring in room
- Well-lit path to entrance
- Wheelchair accessibility
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk (39 inches high)
- Wheelchair-accessible restaurant
- Designated smoking areas (fines apply)
Services and conveniences
- 24-hour front desk
- Blackout drapes
- Concierge services
- Electrical adapters
- Free bottled water
- Free local calls
- Housekeeping (on request)
- Luggage storage
- Meal delivery service
- Phone
- Restaurant dining guides
- Tour and ticket assistance
- Vending machine
Location highlights
- Near a hospital
- Near a metro station
- Near an outlet shopping mall
Things to do
- Casino nearby
Safety features
- Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
- Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
- Fire extinguisher
General
- 56 units
- Housekeeping (on request)
- Individual decor
- Individual furnishings
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Optional extras
- Fee for cooked-to-order breakfast: approximately COP 20000 for adults and COP 20000 for children
- Pet deposit: COP 50000 per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 11919
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Property is also known as
Hotel Santa Ana Medellín
Hotel Santa Ana Aparthotel
Hotel Santa Ana Aparthotel Medellín
Frequently asked questions
Is Hotel Santa Ana pet-friendly?
Yes, cats and dogs are allowed at this property. There's a deposit of COP 50000 per stay. Service animals are exempt from fees.
What time is check-in at Hotel Santa Ana?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Hotel Santa Ana?
Check-out is at 11:00 AM.
Are there all-inclusive benefits at Hotel Santa Ana?
Some rate plans available at this property are all-inclusive.
Where is Hotel Santa Ana located?
Located in El Poblado, this aparthotel is within a 15-minute walk of EAFIT University and Santafé Mall. La Frontera Park and Oviedo Shopping Center are also within 15 minutes. Ayura Station is 13 minutes by foot and Aguacatala Station is 14 minutes.
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Reviews
Hotel Santa Ana Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.2
Amenities
8.6
Property conditions & facilities
Rating 10 - Excellent. 9 out of 17 reviews
10 - Excellent
9
Rating 8 - Good. 6 out of 17 reviews
8 - Good
6
Rating 6 - Okay. 1 out of 17 reviews
6 - Okay
1
Rating 4 - Poor. 1 out of 17 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 17 reviews
2 - Terrible
0
Reviews
4/10 Poor
Ivan
Dec 11, 2025
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities, communication
Staff was nice and courteous. The room was as advertise, except that the bed was hard as the floor, no TV in the bedroom, and WiFi was sporadic at best. Biggest issue I experienced, I had to check out 4 days earlier than plan, but the Hotel refuse to issue a credit back to my credit card, after going back and fore with hotel management I was reimburse 2 days worth in cash, I was adviced by the front desk this was done in good faith by managment. There were absolutely no signs, and no explanation of this policy when checking in. Basically they robbed me!!!
Ivan
Stayed 4 nights in Nov 2025
10/10 Excellent
Cristian
Jul 4, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay, ver nice staff and friendly
Cristian
Stayed 9 nights in Jun 2025
10/10 Excellent
Juan
Oct 20, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great simple kitchen. Great service. Delicious local breakfasts.
Juan
Stayed 9 nights in Oct 2025
10/10 Excellent
Christian Eduardo
Jul 20, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff are super friendly. Area around hotel is very nice and clean. Would recommend to anyone looking for a good place to stay in Medellin.
Christian Eduardo
Stayed 3 nights in Jul 2025
8/10 Good
Yamila O
Aug 13, 2025
Liked: Cleanliness, property conditions & facilities, communication
Safe place and clean. All the staff were very nice!!!
Yamila O
Stayed 5 nights in Aug 2025
10/10 Excellent
Herman
Aug 23, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment itself is comfortable & the balcony view is amazing. Staff are all welcoming & very attentive to my needs.
Herman
Stayed 8 nights in Aug 2025
10/10 Excellent
Ronald
Aug 12, 2025
Liked: Cleanliness, room comfort, communication
Great location Stay in Medellin.
We made a good choice staying at this hotel, it was clean and housekeeping at your preference. We had hot water and a the air conditioner was in great shape. The location is perfect because it is in between el Poblado and Laureles. The rate was also excellent even in spite of it being high season. I would definitely stay here again.
Ronald
Stayed 10 nights in Aug 2025
6/10 Okay
Daniel
Sep 6, 2025
They pre-assign security codes for hotel room doors. This is unsafe and unsecure as anyone working at the hotel or gets access to your code can come into your room. My sunglasses and shower gel were stolen by an unidentified person who entered my room at 2:06am.
Daniel
Stayed 3 nights in Aug 2025
8/10 Good
Malfirys
Feb 17, 2026
Liked: Amenities, property conditions & facilities, communication
Bien amplias y bien cerca de establecimientos
Malfirys
Stayed 3 nights in Feb 2026
8/10 Good
Hector
May 26, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Muy bueno y tranquilo
Hector
Stayed 7 nights in May 2025
8/10 Good
Moisés
May 25, 2025
Liked: Amenities, property conditions & facilities
Bien ubicada, habitaciones funcionales
Moisés
Stayed 3 nights in May 2025
8/10 Good
Verified traveler
May 9, 2025
Liked: Cleanliness, room comfort, communication
Agradable estadia
Es buen sitio y cerca a todo
Verified traveler
Stayed 1 night in May 2025
8/10 Good
JOSE L
Oct 16, 2025
Liked: Cleanliness, room comfort, communication
JOSE L
Stayed 1 night in Oct 2025
10/10 Excellent
Diron
Aug 23, 2025
Liked: Cleanliness, room comfort, communication
Diron
Stayed 1 night in Aug 2025