Exterior

Reviews of Brady Hotels Central Melbourne

4 out of 5
Brady Hotels Central Melbourne
30 Little La Trobe Street, Melbourne, VIC

Reviews

8.8

Excellent

Rating 10 - Excellent. 582 out of 1004 reviews" "
Rating 8 - Good. 306 out of 1004 reviews" "
Rating 6 - Okay. 71 out of 1004 reviews" "
Rating 4 - Poor. 16 out of 1004 reviews" "
Rating 2 - Terrible. 29 out of 1004 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

CHRISTINE

Traveled with family
Liked: Amenities
A lot of road works surrounding property hard getting around
Stayed 3 nights in May 2024
Response from Rafael on May 21, 2024
Thank you for staying with us. We also cannot wait for the construction to be over.Kind regards,Rafael

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful
Stayed 4 nights in Apr 2024
Response from Rafael on May 20, 2024
Thank you for staying with us. We look forward to welcome you back in the future.Kind regards,Rafael

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in an excellent location, handy to transport and walking distance to shops and places to eat. The staff were amazing, so friendly and helpful and both check in and check out were a breeze 😊 awesome views from the small but well appointed room. Really nice fixtures in the bathroom 👍 would definitely stay again.
Stayed 1 night in May 2024
Response from Toto on May 12, 2024
Thank you for staying with us.

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time back at Brady Central and have been delighted by professionalism and friendless of staff. Thank you Freya and team for your commitment to customer service and satisfaction. King room was terrific for our purposes and chrome cast in the room was a bonus 🙌
Stayed 2 nights in May 2024
Response from Rosey on May 7, 2024
Thank you for your lovely feedback and we look forward to welcoming you again.

10/10 Excellent

SHAOYU

Stayed 8 nights in Apr 2024
Response from Amy on May 26, 2024
Thank you for staying with us.

8/10 Good

Belle

Stayed 3 nights in Apr 2024
Response from Amy on May 19, 2024
Thank you for staying with us.

6/10 Okay

James

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Amy on Apr 25, 2024
Thank you for staying with us.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to everywhere. Nice little hotel, great staff. Unfortunately during the period of our stay, major construction going on. Road was blocked off to the hotel. A short walk to meet up Uber driver with our luggages, otherwise it was all*****!
Stayed 3 nights in Apr 2024
Response from Amy on Apr 18, 2024
Thank you for staying with us.

10/10 Excellent

Steve, Churchill

Liked: Cleanliness, property conditions & facilities
What a lovely hotel. Close to everything. Bed was amazing 💤💤💤 Absolute comfort and usable room. Loved the little balcony to people watch. Even with the construction going on it didn’t interfere what so ever. Will come back.
Stayed 1 night in Apr 2024
Response from Fraya on Apr 15, 2024
Thank you for your amazing feedback! We look forward to seeing you in the future.

10/10 Excellent

Kimberly

Traveled with family
Liked: Amenities
in the car park. Wishes we knew there was the high restriction before booking. Otherwise great hotel and location
Stayed 2 nights in Apr 2024
Response from Amy on Apr 14, 2024
Thank you for staying with us.

6/10 Okay

Mohammad Ali

Business traveler
Liked: Cleanliness, property conditions & facilities
It’s fair middle class hotel like 3 stars clean rooms and nice location for work is good place to stay.Very nice location walkable for meter,restaurant and shopping.
Stayed 5 nights in Apr 2024
Response from Fraya on Apr 12, 2024
Thank you for staying with us.

10/10 Excellent

stephen

Stayed 1 night in Apr 2024
Response from Rosey on Apr 29, 2024
Thank you for choosing to stay with us and we hope to welcoming you again for your next stay.

8/10 Good

Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel suited our needs perfectly for location to an event in the city. Easy access to trams. Construction next door was not a problem at all.
Stayed 2 nights in Apr 2024
Response from Raphael on Apr 6, 2024
Thank you for staying with us

8/10 Good

Chung Hei Samuel

Stayed 4 nights in Mar 2024
Response from Amy on Apr 25, 2024
Thank you for staying with us.

10/10 Excellent

Chun Chuan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional customer service is beyond the scales. Fraya was the receptionist that check us in and out. She was very helpful and went above and beyond. Couldn’t be happier. The rooms we got were very spacious, bed and pillows were very comfortable. Quiet room and good location, very central. Close to everything.
Stayed 3 nights in Mar 2024
Response from Toto on Apr 1, 2024
Thank you for staying with us.

6/10 Okay

Irem, Sydney

Liked: Staff & service
Construction around everywhere. Practical room if short stay
Stayed 4 nights in Mar 2024
Response from Fraya on Mar 31, 2024
Thank you for staying with us

6/10 Okay

Dr Keith

Disliked: Property conditions & facilities
Too many to list
Stayed 8 nights in Mar 2024
Response from Fraya on Mar 29, 2024
Thank you for staying with us.

4/10 Poor

Isabel

Disliked: Staff & service
I stayed here for a couple nights when I visiting Melbourne. They charged me a fee after I checked out and called them immediately. The person at the front desk assured me that it was wrongly put in and that he would reverse it immediately and it would be taken off my credit card in a couple of days. Well, the charge has not been reversed and I am stuck paying for a fee now.
Response from Raphael on Mar 22, 2024
Thank you for staying with us

8/10 Good

Marianna

Stayed 4 nights in Mar 2024
Response from Amy on Apr 12, 2024
Thank you for staying with us.

2/10 Terrible

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
There were two constructions sites nearby which operated until 3am. Everything else was fine.
Stayed 4 nights in Mar 2024
Response from Toto on Mar 15, 2024
Thank you for staying with us.

8/10 Good

Anne Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to tram and building construction next to the hotel access is complicated
Stayed 4 nights in Feb 2024
Response from Fraya on Mar 2, 2024
Thank you for staying with us.

8/10 Good

choong jin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful
Stayed 4 nights in Feb 2024
Response from Rafael on Feb 29, 2024
Thank you for staying with us.

10/10 Excellent

Adzli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Building was in the middle of a small lane - I expected for the hotel to be slightly run down as it didn’t look like much from the outside. But what a lovely surprise! Rooms was modern, new and had a kitchen co plate with dishwasher! Beds comfortable, everything nice and clean. Close to everything. Excellent place to stay!
Stayed 2 nights in Feb 2024
Response from Toto on Feb 25, 2024
Thank you for staying with us.

8/10 Good

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff were great. The rooms were very clean and everything worked fine. They could use a few modern touches like USB power points, but otherwise nicely appointed. GREAT TOWELS! There is a lot of construction around the area which at times blocks access from Swanston st but the Hotel did notify us ahead of time. I will return.
Stayed 4 nights in Feb 2024
Response from Toto on Feb 25, 2024
Thank you for staying with us.

10/10 Excellent

Daya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in a great location. Staff were friendly and helpful and the cafe was good. The room was comfortable and clean.
Stayed 2 nights in Feb 2024
Response from Raphael on Feb 23, 2024
Thank you so much Daya for staying with us

8/10 Good

Molly

Liked: Cleanliness
Stayed 3 nights in Dec 2023
Response from Toto on Feb 25, 2024
Thank you for staying with us.

6/10 Okay

Michelle, Indianapolis

Disliked: Amenities
Construction going on right outside door of hotel so you can’t get to it easily. Had to walk around to end of street with luggage. Hotel room was small and had a weird odor, was a lot of outside noise, was close to shopping and dining but is not ideal location.
Stayed 3 nights in Feb 2024
Response from Rafael on Feb 22, 2024
Thank you for staying with us. Our sincere apologies for the inconvenience caused by the construction. Unfortunately, it is not under our control. I will liaise your feedback to the concerned department.Kind regards,Rafael

10/10 Excellent

Vlad

Liked: Cleanliness, staff & service, property conditions & facilities
Well-situated location to explore Melbourne from. The property was very tody.
Response from Rafael on Feb 22, 2024
Thank you for staying with us.Regards,Rafael

8/10 Good

Georgina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction going on around the property made it noisy and difficult to access
Stayed 1 night in Feb 2024
Response from Fraya on Feb 21, 2024
Thank you for staying with us.

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024
Response from Toto on Feb 12, 2024
Thank you for staying with us.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is awesome. Close to everything.
Stayed 2 nights in Feb 2024
Response from Toto on Feb 12, 2024
Thank you for staying with us.

2/10 Terrible

Pramita

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The housekeeping doesn’t clean the shower area and toilet. They just replace new towels and make the bed. There is one Philipino Cleaner , Maria. She is very rude and arrogant.
Stayed 3 nights in Jan 2024
Response from Raphael on Feb 1, 2024
Thank you for staying with us Your feedback is highly valued and respected. It is unfortunate that we fell short of your expectations during your stay.

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Toto on Feb 2, 2024
Thank you for staying with us.

8/10 Good

Triona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not much to complain about
Reasonably quiet and well located. The room is quite small. The kitchen was a bit under equipped if you actually want to cook. There were many items there was only 1 of although it was a queen room. Bed comfortable. The place was clean. It was a little bit warm and stuffy in the room slept with only sheet. Not too bad but not cool and you cant control the air con. Located 1 block from Melbourne central train station and a very small woolies metro within 200m.
Stayed 5 nights in Jan 2024
Response from Amy on Jan 26, 2024
Thank you for staying with us.

2/10 Terrible

grace

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible .noisy small bed images cheating the consumers
Stayed 4 nights in Jan 2024
Response from Amy on Jan 26, 2024
Dear Grace, Thank you for taking the time to complete our survey.We regret to read that you did not have the best experience with us. Unfortunately, government construction is not under our control.Your feedback is highly valued and respected. It is unfortunate that we fell short of your expectations during your stay. We’d love for you to give us another chance in the future to show you what a true Brady experience looks like. We also recommend trying our sister hotels in the city, Jones Lane, Hardware Lane and or Flinders Street.Let me know if I can ever be of assistance.All the best,Amy

8/10 Good

Tanya

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice staff, yes there is some noise from Metro build but nothing to complain about, Super clean room and comfy bed
Stayed 3 nights in Jan 2024
Response from Rafael on Jan 30, 2024
Thank you for staying with us.Kind regards,Rafael

2/10 Terrible

Adam

Stayed 1 night in Jan 2024
Response from Raphael on Mar 22, 2024
Thank you for staying with us

6/10 Okay

Hannah

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Rafael on Jan 19, 2024
Hi Hannah,Thank you for staying with us.Kind regards,Rafael

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
We stay at the Brady to attend the AO tennis. The staff are excellent, very friendly and helpful. The bed is comfortable with a nice mattress topper. The kitchenette has everything for a little self-catering. The TV allows casting from you phone. Only the carpet is getting a bit tired. We enjoyed our stay.
Stayed 5 nights in Jan 2024
Response from Fraya on Jan 20, 2024
Thank you for staying with us

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second stay - will return again.
Very helpful staff, given quiet room away from building work, a nice hand written card thanking me for revisiting.Room serviced daily. Great location.
Stayed 4 nights in Jan 2024
Response from Rafael on Jan 19, 2024
Hi Sue,Thank you for staying with us. As always, our absolute pleasure to have you as our guest.Kind regards,Rafael

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Toto on Jan 18, 2024
Thank you for staying with us.

4/10 Poor

Dragan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the closeness of Melbourne Central and the city in general but had to walk a long way around as the street is closed by tunnel works. Our apartment was facing the tunnel works and the works were nonstop all night. We had practically no sleep.
Stayed 1 night in Jan 2024
Response from Rafael on Jan 19, 2024
Hi Dragan,Thank you for staying with us. Our sincere apologies for the inconvenience caused by the construction right in front of the hotel. It is unfortunate that it is not under our control. We will ensure to assign you to an appropriate room should we have the pleasure chance of welcoming you back.Kind regards,Rafael

10/10 Excellent

HIREN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartament is spacious. Super clean. The location is excellent. All transport options nearby. Check in was smooth even at 6 am. The road where hotel is located is blocked. Access only from one side even for pedestrians. Carry coins of you want to use the laundry machines. Reception didn't have any.
Stayed 6 nights in Jan 2024
Response from Rafael on Jan 18, 2024
Thank you for staying with us.Kind regards,Rafael

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Raphael on Jan 18, 2024
Thank you for staying with us

8/10 Good

Debbie

Liked: Cleanliness, staff & service
Property was very clean and comfortable
Stayed 1 night in Jan 2024
Response from Toto on Jan 18, 2024
Thank you for staying with us

10/10 Excellent

Anjoli Mikaila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Toto on Jan 13, 2024
Thank you for staying with us.

8/10 Good

Karren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Dec 2023
Response from Toto on Jan 10, 2024
Thank you for staying with us.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Raphael on Jan 9, 2024
Thank you for staying with us

2/10 Terrible

Patricia

Stayed 3 nights in Dec 2023
Response from Amy on Jan 8, 2024
Dear Patricia, We regret to read that you did not have the best experience with us. Had you approach or called the reception with regards to your concern, I'm certain that we could have taken an action right away.Your feedback is highly valued and respected. It is unfortunate that we fell short of your expectations during your stay. We’d love for you to give us another chance in the future to show you what a true Brady experience looks like. We also recommend trying our sister hotels in the city, Jones Lane, Hardware Lane and or Flinders Street.Kind regards, Amy

10/10 Excellent

Alexander

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the early check-in. It was extremely convenient.
Response from Toto on Feb 12, 2024
Thank you for staying with us.