Travelers Inn and Suites

Property class: 2

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Reviews

6.0 out of 10
Travelers Inn and Suites provides amenities like free continental breakfast and laundry facilities. Stay connected with free in-room WiFi.

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

Room

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Suite

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Capleville, a neighborhood in Memphis, is home to Travelers Inn and Suites. Some of the area's popular attractions include Graceland and Memphis Zoo. Willow Park and Lichterman Nature Center are also worth visiting. Visit our Memphis travel guide
Map
5024 Lamar Ave, Memphis, TN, 38118

What's nearby

  • Olive Branch City Park
    5 min drive - 9.3 km
  • Olive Bark Dog Park
    6 min drive - 10.0 km
  • Cherokee Valley Golf Club
    6 min drive - 9.7 km
  • Olive Branch Public Library
    7 min drive - 12.2 km
  • Hickory Ridge Mall
    8 min drive - 7.4 km

Getting around

  • Memphis Central Station
    29 min drive
  • Memphis International Airport (MEM)
    10 min drive

Restaurants

  • Reese's Bar-B-Q
    4 min drive
  • Captain JJ's Fish & Chicken
    4 min drive
  • McDonald's
    5 min drive
  • McDonald's
    4 min drive
  • Sonic Drive-In
    5 min drive

About this property

Travelers Inn and Suites

  • Hotel located in Capleville
  • Travelers Inn and Suites provides amenities like free continental breakfast and laundry facilities. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • Free self parking
    • RV/bus/truck parking, a 24-hour front desk, and barbecue grills
    • 1 meeting room and luggage storage
    • Guest reviews speak well of the overall condition
  • Room features
  • All 52 rooms include amenities such as free WiFi.
  • Extra conveniences in all rooms include:
    • Bathrooms with shower/tub combinations and free toiletries
    • 32-inch flat-screen TVs with cable channels
    • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 1 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Does Travelers Inn and Suites have a pool?

Yes, this property has an outdoor pool.

Is Travelers Inn and Suites pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 15 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Travelers Inn and Suites?

Check-in begins at 1 PM.

What time is check-out at Travelers Inn and Suites?

Check-out is at 11 AM.

Where is Travelers Inn and Suites located?

Located in Capleville, this hotel is within 6 mi (10 km) of Hickory Ridge Mall, East Shelby Library, and Willow Park. Arthur Halle Stadium and Olive Branch City Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Travelers Inn and Suites Reviews

6.0

6.0

Cleanliness

5.6

Location

6.4

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 17 out of 109 reviews
Rating 8 - Good. 25 out of 109 reviews
Rating 6 - Okay. 24 out of 109 reviews
Rating 4 - Poor. 22 out of 109 reviews
Rating 2 - Terrible. 21 out of 109 reviews

Reviews

Verified review

2/10 Terrible

Liked: Cleanliness, staff & service
Disliked: Room comfort

Uncomfortable

The beds are broken as if someone jumped and put a dent in the middle of both beds room 209
Stayed 1 night in Aug 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The office woman was rude (probably because we woke her up. The room was filthy, furniture was broken, the sheets were dirty!!!!!
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room

Good clean room for a solo trip
Stayed 2 nights in Aug 2020
Verified review

2/10 Terrible

Liked: Cleanliness, room comfort
Disliked: Staff & service

Worst experience ever b

Very unprofessional rude nobody wearing mask... All because I commented on noone protecting themselves and it wasn't being practice on the property either by the ones who run it.
Stayed 3 nights in Aug 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, room comfort

Horrible

Wasn't happy at all they need to clean rooms better
Stayed 1 night in Jan 2020
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Cleanliness
The bathtub was still needing attention. Still had a heavy mildew leftover and needed to be cut out and recaulked. The complimentary soap and shampoo had been used.
Stayed 1 night in Jan 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Room was dirty floor not clean and tub was dirty the bottom piece to door was broken air coming through the door
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Dogs get treated better than humans

They treat me like a dog. I stayed there for three nights. And I couldn’t wait in there lobby until my ride came. Really, my truck broke down in there parking lot so I was waiting on Uber and the tow truck. It was 32 degrees and they didn’t care.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greatness

Isha the manager and mital her employee are amazing and have great customer service I was very satisfied with they are amazing.
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Low nightly rate. Was warned that the area wasn't too safe but did not have any problems during my stay.
Stayed 4 nights in Jul 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Always read the reviews

The location was in a bad area, hard to get to. Service was good, had no issues with that. The carpet was black and your feet stuck to it. Shower curtain was moldy. Swimming pool was decent
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice clean hotel. The staff was very helpful
Stayed 1 night in Jun 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities

Horrible stay.

Getting out of the shower I felt dirtier than I did getting in. Curtain full of mold as well as the walls. Towels smelled bad and thin. Walking in the room there was a dingie smell. Mini fridge still had leftovers in it from previous people. And most importantly, unless you want to pay for car repairs don't stay here. My truck as well as 3 other cars were broken into. Management didn't really care much.
Stayed 1 night in May 2019
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Hotel needs security guards.

I advise anyone that stay here to make sure your belongings are with you. I seen someone two people on a brown mini van park next to someone vehicle and steal those people stuff. Lowlife of Memphis! Hotel need 24 hour security. If you stay here don't leave your belongings visible or in your car. This happen 5/19/2019. People work too hard for stuff to be rip off by you lowlife in Memphis
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truck driver without AC

Nice room reasonably priced
Stayed 1 night in May 2019
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Cleanliness

Not so good experience.

Not clean, insufficient lighting in the room. and some don’t work. Carpet was dirty. Breakfast was mediocre.
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Property was better than i thought it be, only thing was we had no iron or hair dryer in our room
Stayed 1 night in May 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service

Should be about $20-a-night.

It’s inexpensive, but I still expect an inexpensive hotel to be clean, and whatever amenities it offers to work. Bathroom was not clean and had dirty laundry hanging that housekeeping had missed. In-room coffee maker missing it’s basket. Mattress was collapsed. Should be even less expensive for all that.
Stayed 1 night in Mar 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
The front desk was rude upon arrival. The room looked as though it hadn't been fully cleaned in weeks. The pillows and bed were hard and uncomfortable. There were cockroaches in the bathroom
Stayed 3 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not much available for guests for breakfast. 1 muffin,3 sausage links, 1 bagel. I actually gave my sausage to another guests.
Stayed 1 night in Feb 2019
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
They had microwave in refrigerator inside the rooms
Stayed 1 night in Feb 2019
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The lady who checked me in was rude to me because of the Expedia employee who booked my stay. The employee who booked my room evidently was rude to her while she was trying to check in people at the outside service window. No.1: I didn't tell Expedia what to say, nor did I tell her to be rude. I was on hold and had no control over that. No.2: While you're busy complaining and looking at me angry, I'm freezing at your outside window. Since I'm not an employee of Expedia, why is the fact I'm freezing not an issue at this point? The bottom line here is if people are using the Expedia service to book a room, how about you speak nice to people? The fact that I'm sick as a dog today and was spoken to in a manner unbecoming of hotel front desk employees, I would know since I am one, is placed entirely on the Expedia employee. I will never book through Expedia again. Point. Blank. Period.
Stayed 1 night in Jan 2019
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities, room comfort
short
Stayed 1 night in Jan 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
The building is not very well mainted, rundown & smelly. Rooms have a very strong cigarette smell. Needs a lot of work- would never stay there again.
Stayed 2 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really clean and nice stay and the manager and owner was really kind to
Stayed 1 night in Dec 2018