voco Hotel Napoleon Memphis by IHG

Property class: 4

Choose dates to view prices

Reviews

8.6 out of 10
Excellent
A short walk from Beale Street and FedExForum, voco Hotel Napoleon Memphis by IHG provides a coffee shop/cafe, a fireplace in the lobby, and a bar. Be sure to enjoy a meal at Archives, the on-site bistro. In addition to a gym and a business center, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
The current price is ₩192,205
₩230,941 total
includes taxes & fees
Nov 1 - Nov 2

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, bedside tables, a desk with a chair, a television, and a window with curtains.

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, bedside tables, a desk, and a chair.

Standard Room, 1 King Bed

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

A hotel room with a large bed, bedside tables, a desk, and a chair.

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

A hotel room with a large bed, bedside tables, a desk, and a chair.

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

A compact hotel room with a brick accent wall, a bed, a desk with a chair, a TV, and a wardrobe.

Premium Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

A hotel room with two single beds, a desk, a chair, and a large window with curtains.

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

A hotel room with two single beds, a desk, a chair, and a large window with curtains.

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, a wooden headboard, a flat-screen TV mounted on the wall, a bedside table with a lamp, and a brick accent wall.

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility Accessible)

A hotel room with a large bed, a wooden headboard, a flat-screen TV mounted on the wall, a bedside table with a lamp, and a brick accent wall.

Suite, 1 Bedroom, Roll-in Shower (Mobility Accessible)

  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Located in Downtown Memphis, a neighborhood in Memphis, voco Hotel Napoleon Memphis by IHG is in the entertainment district. The area's natural beauty can be seen at Mississippi River and popular attractions include Memphis Zoo and Graceland. Looking to enjoy an event or a game? See what's going on at FedExForum or Bass Pro Shops at the Pyramid. Visit our Memphis travel guide
Map
179 Madison Ave, Memphis, TN, 38103

What's nearby

  • A city plaza with a First Tennessee Bank building, a theater with "THE PEABODY" sign, and a fenced area with potted plants.
    The Peabody Memphis
    2 min walk - 0.2 km
  • A sign for Auto Zone Park with a baseball player silhouette and the name in red letters.
    AutoZone Park
    2 min walk - 0.2 km
  • A marble fountain with ducks on a red carpet in a public indoor space.
    Peabody Ducks
    3 min walk - 0.3 km
  • A bustling street lined with vintage neon signs and a large billboard advertising a musical show.
    Beale Street
    6 min walk - 0.6 km
  • A FedExForum building with a prominent sign.
    FedExForum
    8 min walk - 0.7 km

Getting around

  • Memphis Central Station
    6 min drive
  • Memphis International Airport (MEM)
    25 min drive

Restaurants

  • The Peabody Memphis
    3 min walk
  • Peabody Lobby Bar
    3 min walk
  • Huey's Downtown
    4 min walk
  • Charlie Vergos' Rendezvous
    3 min walk
  • Memphis Chess Club
    1 min walk

About this property

voco Hotel Napoleon Memphis by IHG

  • Upscale hotel near Beale Street
  • Close to FedExForum and Bass Pro Shops at the Pyramid, voco Hotel Napoleon Memphis by IHG provides a coffee shop/cafe, a fireplace in the lobby, and a bar. Be sure to enjoy a meal at Archives, the on-site bistro. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a gym and a business center.
  • Other perks include:
    • Self parking (surcharge), luggage storage, and an elevator
    • A vending machine, a 24-hour front desk, and smoke-free premises
    • A computer station
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 58 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
  • More amenities include:
    • Pillowtop mattresses and free cribs/infant beds
    • Bathrooms with rainfall showers and tubs or showers
    • 52-inch flat-screen TVs with premium channels
    • Refrigerators, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 17 per day)
  • Covered self parking on site (USD 17 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Archives

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (32 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Built in 2016
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.00 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 17.00 per day (in/out privileges)
  • Nearby parking fee: USD 17.00 per day
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is voco Hotel Napoleon Memphis by IHG pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a deposit of USD 100.00 per stay and a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at voco Hotel Napoleon Memphis by IHG?

As of Oct 5, 2026, prices found for a 1-night stay for 2 adults at voco Hotel Napoleon Memphis by IHG on Nov 1, 2026 start from ₩192,205, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for USD 17.00 per day.

What time is check-in at voco Hotel Napoleon Memphis by IHG?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at voco Hotel Napoleon Memphis by IHG?

Check-out is at 11 AM.

Where is voco Hotel Napoleon Memphis by IHG located?

Located in Downtown Memphis, this hotel is within a 10-minute walk of AutoZone Park and Beale Street. FedExForum and Bass Pro Shops at the Pyramid are also within 1 mi (2 km). Memphis Central Station is 22 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

voco Hotel Napoleon Memphis by IHG Reviews

8.6

Excellent

9.0

Cleanliness

9.0

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 538 out of 1000 reviews
Rating 8 - Good. 268 out of 1000 reviews
Rating 6 - Okay. 104 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Very limited staff, great location.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, parking is awkward. Staff helpful, good price
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice staff. Room and building were clean. Building and lobby has a very attractive ascetic. Well located for downtown activities and acsess back into mid town. Would stay again.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Amazing staff. Great room and location. Down side was the elevator was broken. Still was a great hotel in spite of the elevator.
Stayed 5 nights in Sep 2026
Verified review

4/10 Poor

Disliked: Property conditions & facilities
Parking,Bar , clean room.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We did one night here on our roadtrip. There is a great Irish pub across the street and 10 min walk to Beale. Bed was comfy
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, rooms are clean and updated, hotel bar was great.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Location was great if you want to walk to places. We ate great Chinese down the street and had good coffee at the local coffee shop down the street. Staff was awesome and took care of my concerns.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were very nice. I didn’t care for the hotel parking, but since we were there over the weekend street parking was free and thankfully I was able to find one when I needed overnight. Rooms were ok my bed had a stained fitted sheet
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely bright room with corner view. Clean and tidy. The reception staff were excellent, very helpful and cheerful. Convenient parking just next door. Great location for the baseball park, five minute walk to Beale Street and thirty minute walk to Sun Studio. We relocated our stay to this hotel when the Holiday Inn cancelled our booking at very short notice due to their refurbishments running over and were very glad we did as this hotel was much nicer than our last stay at the Holiday Inn.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean and great staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel...loved the lobby! Our room was great...super cool AC...comfortable beds...really nice bathroom with sliding barn door to separate shower/toilet from sink/vanity..hot shower...lots of space...great view with very high ceilings so super quiet...walked to Bealle St.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was really clean and comfortable and the bar was nice overall good vibe! Nice staff as well!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, pretty, the bathroom doors kinda sucked. They were sliders.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were friendly and helpful. The one restaurant was very good the one time we managed to eat there. It had very limited hours (closing for breakfast at 10:30 on a Sunday morning? Closing the bar at 10 on a Saturday night?) Good location and a nice, clean room.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to everything.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean and easy check in and check out process.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The hotel was quirky and fun, the staff was friendly and attentive, and it was a great location.
Stayed 4 nights in Jul 2025
Verified review

8/10 Good

Liked: Staff & service
Disliked: Cleanliness
The room was great, however, leftover food and dental floss from a prior guest were left on the floor. It looked like they had been there for a while
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very courteous. The room was clean and the bedding was very comfortable. Although my reason for staying here was to have a staycation and just relax in my room, the location of this property is great and very close to downtown attractions.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, handy parking next door, Friendly staff, very comfortable bed
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Hotel was very nice, clean, and quiet. I loved the artwork, decor Would definitely stay again.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Memphis. Very trendy design in a historic building. Within walking distance of lots of tourist attractions. Very helpful staff with clean, comfortable rooms.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and professional. The room was clean and nicely decorated. The location of the hotel was great!
Stayed 2 nights in Jul 2025