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“In the service industry things can you wrong but it’s how you recover and make the customer 100% satisfied. The weather was very bad when we checked into Cielo. We were warmly greeted with hot coffee and tea before our room was ready. There were a couple of issues with our room as a result of the weather. Nobody’s fault. Hotel Cielo and management addressed the issue immediately and provided us options. The views from their loft are spectacular and I’m sure ona clear day, the views of the Andes...

“Our Room was amazing, so comfortable, everywhere was very clean and the views of the vineyard & Andes were fantastic. We ate in the restaurant both evening, plus breakfast each morning and everything was excellent ”

“Excelente do início ao fim!”

“Wonderful views, one of kind experience. Hot tub option is a must. Staff very helpful and kind. As a couple in tent or in a family villa both are great. You can do you own barbecue also. Stayed one night but recommended 2 night stay.”

“Beautiful setting, rustic decor but updated. Wonderful for our 2-day visit to the Mendoza wine region… only wish we had 1 more day (at least!).”

“Dias de relajación, de conexión y diversión. Gracias al equipo dé Alpasion por hacer de nuestra estancia una linda experiencia. Se sintio como estar en casa , en familia. Ambiente rustico y agradable. ”

“We had a truly exceptional stay at El Carmelo Mountain Lodge. What made our experience outstanding was the personalized and attentive care provided exclusively by Ms. Neyla. I was traveling with my cousin, and on our first day she became ill to her stomach. Ms. Neyla kindly prepared a homemade soup for her and assisted us in obtaining the appropriate medication. Thanks to her thoughtful care, my cousin recovered quickly. Later in our stay, when we experienced sunburn, Ms. Neyla immediately...

“No one should miss the opportunity of enjoying good wine and some relaxation time”