We really loved staying here. It's located a ten minute walk to tons of great, fun activities to do in Merida (including major transit to places like Progreso), but located on a side-street, which made it easy to call things like ubers/didi. The staff was incredibly friendly and helpful, even volunteering to call the pharmacy for delivery of a medication when my husband was feeling poorly, and having our laundry sent out to the washpo and just added to our room tab couldn't be beat (and made our vacation so simple and easy). The only complaint we have is that if you're the kind of person that likes a perfectly quiet environment for sleep, you'll want something running white noise, as the walls are a bit thin.