리셉션

호텔 델 페레그리노 여행 후기

3 out of 5
호텔 델 페레그리노
C. 51 No. 488 x 54 y 56, Mérida, YUC

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 295개 이용 후기 중 152개" "
평점 8 - 좋아요. 295개 이용 후기 중 104개" "
평점 6 - 괜찮아요. 295개 이용 후기 중 26개" "
평점 4 - 별로예요. 295개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 295개 이용 후기 중 4개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

Philip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful stay at Hotel del Perigrino -- major attractions, dining and shopping within walking distance. Friendly and helpful staff.
2024년 3월에 8박 숙박함

8/10 - 좋아요

Eve

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Die Unterkunft ist nur zu empfehlen. Kleines süßes Hotel in guter Lage. Alles ist zu Fuß erreichbar. Die Zimmer sind super, das Personal sehr nett. Lediglich das Frühstück hätte abwechslungsreicher sein können.
2024년 3월에 5박 숙박함

10/10 - 훌륭해요

lorraine

It was great
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

MARIO KIRILOV

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked everything in the Hotel del Pelegrino.
2024년 1월에 5박 숙박함

10/10 - 훌륭해요

Stephanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are comfortable and well appointed. We stayed there twice and both times staff were very helpful with any questions we had. Breakfast is offered buffet style, everything was tasty. Open area on the second floor has seating and a hot-tub sized pool, great for cooling off on a hot day. We would certainly stay there again another time.

8/10 - 좋아요

MARIA EUGENIA HERNANDEZ

좋아요: 직원 및 서비스
2023년 12월에 6박 숙박함

6/10 - 괜찮아요

Abelardo

좋아요: 청결 상태
Muy caro para el tipo de hotel
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Eileen

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice clean, small hotel with great breakfast. Great location to everything. Neighborhood is very quiet. Staff wonderful
2023년 12월에 7박 숙박함

10/10 - 훌륭해요

JOSE GABRIEL MANCILLA

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Jacinto

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mistic
Great Hotel!
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Isaías

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Es excelente por su ubicación
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

YI

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's a very nice hotel. The location is good which is both quiet and within walkable distance to the centro. The room is clean and cozy. We had a lot of good time sitting at the platform on the 2nd floor, which was so comfortable and relaxing. There's a guest fridge at the breakfast area. So we could enjoy cold beer everyday when we rushed back from the heat. The staffs are very nice, always friendly and helpful. I'd strongly recommend this hotel.
2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Jashui

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Meleny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful place and amazing location
Beautiful place, service was incredible and the location is great. 100% recommended.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Juan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
you can hear all the noise everywhere, apart from that is excellent!
2023년 11월에 3박 숙박함

8/10 - 좋아요

Alina

2023년 8월에 3박 숙박함

8/10 - 좋아요

Vicki

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is not a luxury hotel, but great value and the staff is absolutely wonderful. Great location and has all the essentials. I would have loved to have had a fridge in the room. Breakfast was very good.
2023년 8월에 5박 숙박함
답변 제공: Gerente General 님, 2023년 8월 16일
Dear VickiWe sincerely appreciate you taking the time to leave a review of your recent stay at our hotel. We are glad to hear that you had a positive experience overall, and we value your feedback. We constantly strive to provide exceptional service and create memorable experiences for our guests. Your comments and suggestions will be carefully reviewed by our team to further enhance the quality of our services. We hope to have the opportunity to welcome you back in the future and provide you with an even more delightful stay. Thank you for choosing our hotel.Warm regardsMario May

8/10 - 좋아요

Galilea

2023년 6월에 5박 숙박함
답변 제공: General Manager 님, 2023년 7월 16일
Dear esteemed guest,We sincerely appreciate you taking the time to leave a review of your stay at our hotel. We are glad to hear that you had a positive experience overall, and we value your feedback. We constantly strive to provide exceptional service and create memorable experiences for our guests. Your comments and suggestions will be carefully reviewed by our team to further enhance the quality of our services. We hope to have the opportunity to welcome you back in the future and provide you with an even more delightful stay. Thank you for choosing our hotel.Warm regardsMario May

8/10 - 좋아요

Carolina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Me gustó la atención sin embargo no había agua caliente y no lo mencionaron hasta que se pago.
2023년 4월에 3박 숙박함
답변 제공: Gerente General 님, 2023년 7월 18일
Estimada CarolinaLe agradecemos sinceramente que se tome el tiempo para dejar un comentario por estancia en nuestro hotel. Nos complace saber que tuvo una experiencia positiva en general, y valoramos sus comentarios. Nos esforzamos constantemente para brindar un servicio excepcional y crear experiencias memorables para nuestros huéspedes. Sus comentarios y sugerencias serán revisados cuidadosamente por nuestro equipo para mejorar aún más la calidad de nuestros servicios. Esperamos tener la oportunidad de darle la bienvenida en el futuro y ofrecerle una estancia aún más agradable. Gracias por elegir nuestro hotel.Saludos cordialesMario May

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
El trato del personal fue excelente, la limpieza y comodidad estaban muy bien. Queza lo único raro fue la regadera que tenia maña para cerrarla. Pero era un detalle mínimo. Cuestion de cerrar la llave de lado. Por lo demas fue excelente lugar
2023년 4월에 2박 숙박함
답변 제공: Gerente General 님, 2023년 7월 18일
Querido huespedMuchas gracias por tomarse el tiempo para compartir su fantástica experiencia en nuestro hotel. Estamos absolutamente encantados de saber que tuvo una estancia perfecta con nosotros y que superamos sus expectativas. Brindar un servicio excepcional y crear momentos memorables para nuestros huéspedes es lo que buscamos, y su brillante revisión es un testimonio de nuestro dedicado equipo. Fue un placer recibirlo, y esperamos darle la bienvenida para otra estancia excepcional en el futuro.Saludos cordialesMario May

8/10 - 좋아요

Gisèle

좋아요: 청결 상태
2023년 3월에 4박 숙박함
답변 제공: Gerente General 님, 2023년 7월 18일
Dear GiseleWe sincerely appreciate you taking the time to leave a review of your stayed at our hotel. We are glad to hear that you had a positive experience overall, and we value your feedback. We constantly strive to provide exceptional service and create memorable experiences for our guests. Your comments and suggestions will be carefully reviewed by our team to further enhance the quality of our services. We hope to have the opportunity to welcome you back in the future and provide you with an even more delightful stay. Thank you for choosing our hotel.Warm regardsMario May

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Clean, comfortable, well-located, and cheap!
We really loved staying here. It's located a ten minute walk to tons of great, fun activities to do in Merida (including major transit to places like Progreso), but located on a side-street, which made it easy to call things like ubers/didi. The staff was incredibly friendly and helpful, even volunteering to call the pharmacy for delivery of a medication when my husband was feeling poorly, and having our laundry sent out to the washpo and just added to our room tab couldn't be beat (and made our vacation so simple and easy). The only complaint we have is that if you're the kind of person that likes a perfectly quiet environment for sleep, you'll want something running white noise, as the walls are a bit thin.
2023년 2월에 8박 숙박함
답변 제공: General Manager 님, 2023년 7월 16일
Dear valued guest,Thank you so much for taking the time to share your fantastic experience at our hotel. We are absolutely thrilled to hear that you had a perfect stay with us and that we exceeded your expectations. Providing exceptional service and creating memorable moments for our guests is what we strive for, and your glowing review is a testament to our dedicated team. It was a pleasure hosting you, and we look forward to welcoming you back for another outstanding stay in the future.Warm regardsMario May

8/10 - 좋아요

Yves

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Bon point : Amabilité du personnel
2023년 2월에 1박 숙박함
답변 제공: Gerente General 님, 2023년 7월 18일
Dear esteemed guest,We sincerely appreciate you taking the time to leave a review of your stay at our hotel. We are glad to hear that you had a positive experience overall, and we value your feedback. We constantly strive to provide exceptional service and create memorable experiences for our guests. Your comments and suggestions will be carefully reviewed by our team to further enhance the quality of our services. We hope to have the opportunity to welcome you back in the future and provide you with an even more delightful stay. Thank you for choosing our hotel.Warm regardsMario May

6/10 - 괜찮아요

Matthew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice property, good location, safe environment
답변 제공: Gerente General 님, 2023년 7월 18일
Dear MatthewWe sincerely appreciate you taking the time to leave a review of your stayed at our hotel. We are glad to hear that you had a positive experience overall, and we value your feedback. We constantly strive to provide exceptional service and create memorable experiences for our guests. Your comments and suggestions will be carefully reviewed by our team to further enhance the quality of our services. We hope to have the opportunity to welcome you back in the future and provide you with an even more delightful stay. Thank you for choosing our hotel.Warm regardsMario May

10/10 - 훌륭해요

Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My family and I stayed for 2 nights while visiting chichen-itza and cenotes. The room was clean, staff nice and helpful. Would stay there again
답변 제공: Gerente General 님, 2023년 7월 18일
Dear ScottThank you so much for taking the time to share your fantastic experience at our hotel. We are absolutely thrilled to hear that you had a perfect stay with us and that we exceeded your expectations. Providing exceptional service and creating memorable moments for our guests is what we strive for, and your glowing review is a testament to our dedicated team. It was a pleasure hosting you, and we look forward to welcoming you back for another outstanding stay in the future.Warm regardsMario May

4/10 - 별로예요

Gaye

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
This hotel is ok for 1 night as the rooms are small BUT most definitely dont get a room on the ground floor - ours was right next to reception and the breakfast area with constant noise all day and night - the room has zero noise insulation and the staff have no interest or care in the fact that it was impossible to sleep - very disappointing many other better options in Merida.
답변 제공: Gerente General 님, 2023년 7월 18일
Dear Gaye,Thank you for taking the time to provide feedback about your stayed at our hotel. We are truly sorry to learn that your experience fell short of your expectations. Please accept our sincere apologies for any inconveniences you encountered during your stay. We take guest feedback seriously, and we will thoroughly investigate the issues you raised to ensure they are addressed promptly. We appreciate your valuable input and hope you will consider giving us another chance to provide you with the outstanding service we are known for.Kind regards,Mario May

6/10 - 괜찮아요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

8/10 - 좋아요

Jose Javier Medardo Vazquez

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Les falta dar servicio de transporte al aeropuerto para el regreso y tener opciones de tours por los lugares con atractivo turistico y no tienen buena opcion de alimentos para comer o cenar

4/10 - 별로예요

Dennis

가족 여행
I didn’t like the fact that after I checked out, I couldn’t find a watch that I traveled with. I had 3 watches when I checked in. It was a fake Rolex. There was a movado wath as well but they left that one. Very disappointing since the rest of my stay there was nice.
답변 제공: Manager 님, 2022년 12월 2일
Dear DennisI am sorry to hear about your loss. In my 15 years experience running this hotel, we have NEVER had anything stolen by our staff, I'm not saying it didn't happen, just saying it probably didn't happen at this hotel. I also know that if something of mine went missing I would 1) say something to the hotel 2) not wait one month to write my review. This is the very first time we are hearing about your issue.

8/10 - 좋아요

Cesar

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff

10/10 - 훌륭해요

Javier

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente servicio del personal muy amables Mario, Fernando y la persona de cocina. El desayuno de 10, La habitación me pareció un poco pequeña, pero la cáma muy cómoda. El precio de la habitación un poco alto

8/10 - 좋아요

Dennis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 10월에 3박 숙박함

10/10 - 훌륭해요

Adrian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great gem in Merida
Excellent choice for a stay. Clean, confortable and friendly staff.
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 9월 10일
Thank you Adrian! We hope to see you again, all the best.

6/10 - 괜찮아요

Angel Palafox

좋아요: 청결 상태, 직원 및 서비스
2022년 6월에 1박 숙박함

8/10 - 좋아요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Charming old facility. Very Helpful staff, outstanding breakfast, very clean, great king bed. Very small room difficult tiny space to move around bed, shower head broken, shower mixer very difficult to avoid getting scalded. Very small lobby and common area. Safe neighborhood but nothing to see nearby. Price high for small, old hotel.
2022년 4월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 3박 숙박함

6/10 - 괜찮아요

Rocio C

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Bien para lo que pagas
El Hotel esta muy bien ubicado , tiene desayuno incluido lo que es un plus , las habitaciones tienen lo necesario pero están súper encerradas y el aire acondicionado no enfría bien. Esta “bien” por lo que pagas . El personal muy amable a excepción de una persona que parece que no le gusta lo que hace , trabaja en atención a clientes y apenas te contesta o no te contesta para nada .
2021년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente servicio
El personal es muy amable y siempre dispuesto a apoyar
2021년 12월에 1박 숙박함

8/10 - 좋아요

FERNANDO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
EN GENERAL BIEN !!!
Muy bien en General, todo limpio, el personal muy atento.
2021년 11월에 3박 숙박함

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Charming little hotel. Very friendly and helpful staff. Lovely open courtyard with umbrella tables and chairs. Open air Hot tub not in operation due to covid. Provide complementary bottled water in room daily. Daily complementary breakfast of fruit, eggs, juice, coffee, toast, beans, and chilaquiles. I’d like to suggest they recycle the water bottles but I’m not sure how much recycling happens anywhere in Mérida. City feels very safe including at dusk. Everyone is masked inside and out. Shops and restaurants squirt you with sanitizer in entry and often take your temp. Si feels very covid safe.
2021년 11월에 6박 숙박함

10/10 - 훌륭해요

Aayush

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
gr
2021년 11월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Personal muy amable y atento, la habitación muy amplia, cómoda y muy limpio en general. Aunque no hay mucha variedad en el desayuno, muy rico todo. El lugar es muy acogedor y
2021년 11월에 3박 숙박함

8/10 - 좋아요

Heinrich

2021년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 2박 숙박함

10/10 - 훌륭해요

Victoria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic!
It was very clean and the housekeeping service was terrific. The staff were all very helpful and kind. The Continental breakfast was a 'home cooked' hot breakfast, fantastic! I would recommend this hotel.
2021년 5월에 7박 숙박함

10/10 - 훌륭해요

Fred

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Small quiet hotel with good value.
Peaceful and quiet small hotel in a low -traffic street while being quite convenient to the places you want to see. The staff here were very helpful and hold to a high standard. Fernando was like a consierge for us. His recommendations were excellent.
2021년 4월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Great staff very professional, the place is clean, the hotel is localed strategically close to everything
2020년 12월에 7박 숙박함

10/10 - 훌륭해요

MIGUEL ANGEL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Un lugar agradable para hospedarse. Caminado llegas a principales lugares
2020년 12월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Luce como hostal ,se ve como muy limitado de espacio es como una casa antigua mal adaptada y con espacios muy limitados, como de una sola estrella
2020년 3월에 1박 숙박함

10/10 - 훌륭해요

enrique

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
Great service, clean rooms and amazing service.
2020년 3월에 3박 숙박함