테라스/파티오
예약 가능 여부 확인

클라리온 인 여행 후기

2.5 out of 5
클라리온 인
7850 Rhode Island St, Merrillville, IN

이용 후기

6.8
평점 10 - 훌륭해요. 963개 이용 후기 중 259개" "
평점 8 - 좋아요. 963개 이용 후기 중 275개" "
평점 6 - 괜찮아요. 963개 이용 후기 중 140개" "
평점 4 - 별로예요. 963개 이용 후기 중 128개" "
평점 2 - 너무 별로예요. 963개 이용 후기 중 161개" "

7.2/10

청결 상태

7.6/10

직원 및 서비스

5.0/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

5.4/10

친환경

이용 후기

4/10 - 별로예요

Jennifer

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Only booked bc it had a pool and hot tub. Both were closed. Smelled and was dirty. Turned right back around
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Jocelyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 1박 숙박함

4/10 - 별로예요

Shantell

단체 여행, 아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
The room was not cleaned or stocked
2024년 3월에 3박 숙박함

4/10 - 별로예요

Andrew

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel has been severely neglected. Ripped and mismatched carpet. Closet doors missing. Soaps and lotions were used by previous guests. New flooring was installed in a very sloppy manner. Toilet plunger disgustingly sitting on a plastic Walmart bag. Missing caulking on bathtub. Lights out in room. Paint over wallpaper where something has been pulled off the wall. Light fixtures in hallway either missing or in various stages of replacement. Food trays held one egg and two sausages in the morning. Drink machine broken. Glass missing from inside door, replaced with unfinished piece of plywood. Adjacent seating area, in full view of breakfast area, filled with stacked chairs, trash and laundry. Seating area very dark. Landscaping overgrown. Trash and pallets adjacent to, and outside of, outdoor 4-yard dumpster.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Ann

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great and accommodating. The breakfast served was good.
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Parth

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Extremely unflexible and inconvenient staf with no regards to the problems of clients
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

Danielle

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
The ceiling was starting to fall apart in the bathroom that was connected to my room. The hotel needs to be redone. But the staff was great
2024년 2월에 1박 숙박함

8/10 - 좋아요

Sydney

2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Ty

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property has false advertising pool was not working, breakfast was limited nasty half cooked juice machine no juice didn’t clean room after requested tv ddnt work the rooms were dingy and the sheets had holes and rips in them
2024년 1월에 2박 숙박함

2/10 - 너무 별로예요

Sonia

별로예요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Deanna

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Pam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Peggy

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I gave one star because I could not give less. We discovered after our first night that the door to our room did not match and so anyone walking down the hall could push our door open. We reported it to the front desk when leaving for the day on our 2nd day there. We were told that they would have maintenance fix the door or they would givecud a new room. We returned at 8:00 that evening only to discover the door had not been fixed. The evening manager then came to our room to try to fix the door by jiggling the handle and turning the lock manually. When that failed, he finally gave us a new room. Also, the TV in the room did not work. In the new room, we found dust bunnies and paper behind the door, the drawer front was falling off. The blackout curtains were coming off the hooks and did not close properly, and the bed skirt was ripped. While relaxing in the room late in the afternoon, an employee, not housekeeping, attempted to enter the room. Fortunately, I had secured the foorvftom the inside. Run, don’t walk, from this hotel.
2023년 12월에 3박 숙박함

8/10 - 좋아요

Monica

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Amy

2023년 12월에 1박 숙박함

4/10 - 별로예요

Nicholas

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Michelle

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We checked out an hour after checking in. Hotel is gross and not well maintained. Hallway reeked of weed. Little of the Expedia listing was accurate when we arrived. There was floating sludge in the pool that was visible from the hallway. Traveling with my little I did not feel safe there.
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Renard

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible first impression
There is no way that this hotel should be rated over a 5. Yes the lobby was pleasant, but the room was musty, the curtains wouldn't close all the way, the toilet was running, We ultilize the 20 minute inspection of the room and check out immediately. They wouldn't wait until I decided to stay and charge my card, and could'nt refund me quickly. Stay at your own risk. You get what you pay for.
2023년 11월에 6박 숙박함

10/10 - 훌륭해요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Kayla

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 8일
We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We take every precaution to make sure that all guests are affected as little as possible. We hope you will consider us again when you are in the area.

6/10 - 괜찮아요

Lauren

가족 여행
좋아요: 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 8일
Thank you for taking the time to rate our property. We look forward to seeing you again the next time your travels bring you back to our area. Have a great day!

2/10 - 너무 별로예요

Ashley

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Don’t do it to yourself
First impression is that it’s an older hotel.. older hotels come with quirks like a musty smell, some dust, etc. We get to the room and the tv doesn’t work - says it’s not connected or something. Go to the front desk and she says there’s an outage, we go to our concert and come back 7 hours later and it’s still down. We find out the next morning from a different employee that they didn’t pay the bill for the tv service so it was cancelled. We weren’t notified beforehand there would be no tv. We go to breakfast, come back and there is A SNAKE IN OUR ROOM. We left.
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 8일
We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We take every precaution to make sure that all guests are affected as little as possible. We hope you will consider us again when you are in the area.

4/10 - 별로예요

Kate

가족 여행
별로예요: 객실의 편안함
No extras allowed
I was told I couldn’t have a spare blanket because there was a blanket on each bed, we had 3 guests, sparse on towels made sure each were accounted for, no fridge, couldn’t use indoor pool or hot tub, one trash can with no liner, had main door locked and had to wait in the cold weather for someone to open main doors.
2023년 10월에 5박 숙박함
답변 제공: GM 님, 2023년 11월 8일
Thank you for taking the time to rate our property. We look forward to seeing you again the next time your travels bring you back to our area. Have a great day!

6/10 - 괜찮아요

Timothy

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 8일
Thank you for taking the time to rate our property. We look forward to seeing you again the next time your travels bring you back to our area. Have a great day!

10/10 - 훌륭해요

Bruce

반려동물 동반 여행, 가족 여행
Price was GREAT! Interior was refurbished and room was nice. Breakfast was included and good. Hotel is off the beaten path in a busy area outside Chicago. Overall, a very good deal.
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 8일
Thank you for taking the time to rate our property. We look forward to seeing you again the next time your travels bring you back to our area. Have a great day!

2/10 - 너무 별로예요

Chris

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only like was the location convenience. But there are other motels in the same area as well. Property is ran down motel not very clean. The staff was not very accommodating. Microwave in my room didn’t work ask if it could be replaced they said yes but never did. Asked for clean bed sheets and towels that never happened either. An entry door was being propped open with a stick because the key card reader wasn’t working to unlock it. Wasn’t worth the money I spent to stay there.
2023년 10월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 8일
We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We take every precaution to make sure that all guests are affected as little as possible. We hope you will consider us again when you are in the area.

8/10 - 좋아요

Gerald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This motel is on the older spectrum, but the price is right for it
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 8일
Thank you for taking the time to rate our property. We look forward to seeing you again the next time your travels bring you back to our area. Have a great day!

10/10 - 훌륭해요

Lianne

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Almost everything at the Clarion was great. The long winding driveway to get there was a bit worrisome at first and when we arrived there was a group of young people swearing out front. Other than that, this place was perfect for our 1 night stay.
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 8일
I had seen some Clarion Inns while traveling and they looked nice. But this place is awful. The lobby smells like mold or something worse. The furnishings are old dirty and have cigarette burns. I think I’ll pass on breakfast here in the morning. Also they had a sign up that said refunds are only reviewed Tuesday-Friday during business hours and I was checking in on Friday night so I didn’t dare ask for a refund and switch hotels. Never again. I don’t know how Choice Hotels continues to allow them to use the Clarion name.

2/10 - 너무 별로예요

Gerald

No soap or shampoo in the bathroom. No remote in the room. Only a office chair to sit on
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 8일
We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We take every precaution to make sure that all guests are affected as little as possible. We hope you will consider us again when you are in the area.

2/10 - 너무 별로예요

misty

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unhappy
Staff was rude You could not get any extra towels or blankets They had no hair dryers, iron or ironing board Never will go back!!
2023년 10월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 8일
I had seen some Clarion Inns while traveling and they looked nice. But this place is awful. The lobby smells like mold or something worse. The furnishings are old dirty and have cigarette burns. I think I’ll pass on breakfast here in the morning. Also they had a sign up that said refunds are only reviewed Tuesday-Friday during business hours and I was checking in on Friday night so I didn’t dare ask for a refund and switch hotels. Never again. I don’t know how Choice Hotels continues to allow them to use the Clarion name.

2/10 - 너무 별로예요

CYNTHIA

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had seen some Clarion Inns while traveling and they looked nice. But this place is awful. The lobby smells like mold or something worse. The furnishings are old dirty and have cigarette burns. I think I’ll pass on breakfast here in the morning. Also they had a sign up that said refunds are only reviewed Tuesday-Friday during business hours and I was checking in on Friday night so I didn’t dare ask for a refund and switch hotels. Never again. I don’t know how Choice Hotels continues to allow them to use the Clarion name.
답변 제공: GM 님, 2023년 11월 8일
We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We take every precaution to make sure that all guests are affected as little as possible. We hope you will consider us again when you are in the area.

2/10 - 너무 별로예요

Arica

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: GM 님, 2023년 11월 8일
We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We take every precaution to make sure that all guests are affected as little as possible. We hope you will consider us again when you are in the area.

4/10 - 별로예요

Daniel

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Need to get new mattresses they are soiled
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 8일
Thank you for taking the time to rate our property. We look forward to seeing you again the next time your travels bring you back to our area. Have a great day!

6/10 - 괜찮아요

Janice

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The price was the best part if our stay. The lobby was nice but the rest of the hotel needed work. Carpet was tattered. The only thing to drink at breakfast was coffee, and water. The pool was an indoor/outdoor pool, the divider was down and the water temp was about 60 degrees.
2023년 10월에 4박 숙박함
답변 제공: GM 님, 2023년 11월 8일
Thank you for taking the time to rate our property. We look forward to seeing you again the next time your travels bring you back to our area. Have a great day!

2/10 - 너무 별로예요

Nhung

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Terrible place to stay. Room 125 has bed bugs so they switched us to another room and that room has fleas. We couldn’t get a refund because they didn’t acknowledge that there was an issue. DO NOT STAY THERE!!!
답변 제공: GM 님, 2023년 11월 8일
We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We take every precaution to make sure that all guests are affected as little as possible. We hope you will consider us again when you are in the area.

4/10 - 별로예요

Nancy L

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The door lock did not work on the room we were originally assigned and it took them 20 minutes to get us assigned to a new room. The replacement room was not clean, had a non-functional refrigerator and a toilet that ran water constantly.
답변 제공: GM 님, 2023년 11월 8일
We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We take every precaution to make sure that all guests are affected as little as possible. We hope you will consider us again when you are in the area.

8/10 - 좋아요

Ron

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 8일
Thank you for taking the time to rate our property. We look forward to seeing you again the next time your travels bring you back to our area. Have a great day!

2/10 - 너무 별로예요

Nancy L

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Property is in disrepair. The building construction is such that road noise and noise from surrounding rooms is constantly present.
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 8일
We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We take every precaution to make sure that all guests are affected as little as possible. We hope you will consider us again when you are in the area.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
It appears the hotel is in need of renovations and might be undergoing them. Room had no shower curtain, no clock, wall paper bubbling off walls, curtains not working correctly, holes in the drywall in the bathroom and behind the beds, and there was trash behind the night table and one bed. Everything was old, except new flooring.
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 8일
Thank you for taking the time to rate our property. We look forward to seeing you again the next time your travels bring you back to our area. Have a great day!

2/10 - 너무 별로예요

Wendy

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property looks abandoned from outside. Inside it smells and is filthy. All door up the hallway look like they have been broken into with a crowbar. We had to rig something into our door because we couldn't use the deadbolt and were concerned for our safety. If I hadn't booked online last minute with no refund I never would have entered the front door.
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 8일
We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We take every precaution to make sure that all guests are affected as little as possible. We hope you will consider us again when you are in the area.

4/10 - 별로예요

Michael

단체 여행
좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
So so
Was expecting to be able to swim in the pool but it was shut down and the breakfast wasn't satisfactory cold hard cooked eggs greasy cold sausage the waffles were the only got because you can fix them yourself
2023년 9월에 2박 숙박함
답변 제공: GM 님, 2023년 10월 2일
Thank you for taking the time to provide feedback about your experience. We apologize for the dissatisfaction of your stay. We hope for another opportunity to exceed your expectations in the future. Have a wonderful day!

8/10 - 좋아요

Vanessa

좋아요: 직원 및 서비스, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 2일
Thank you for taking the time to rate our property. We look forward to seeing you again the next time your travels bring you back to our area. Have a great day!

10/10 - 훌륭해요

Rebecca

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: GM 님, 2023년 10월 2일
Thank you for taking the time to rate our property. We look forward to seeing you again the next time your travels bring you back to our area. Have a great day!

6/10 - 괜찮아요

Ivan

답변 제공: GM 님, 2023년 10월 2일
Thank you for taking the time to provide feedback about your experience. We apologize for the dissatisfaction of your stay. We hope for another opportunity to exceed your expectations in the future. Have a wonderful day!

8/10 - 좋아요

Paul

좋아요: 청결 상태, 객실의 편안함
Budget friendly hotel, ticks the important boxes
The property appeared understaffed, but service was friendly and the accommodations met my expectations for this class of hotel. Internet worked well, rooms have refrigerator, microwave oven and coffee maker. I would definitely stay here again. Do not stay here without a car, there is nothing within walking distance.
2023년 9월에 4박 숙박함
답변 제공: GM 님, 2023년 10월 2일
Thank you for taking the time to provide feedback about your experience. We apologize for the dissatisfaction of your stay. We hope for another opportunity to exceed your expectations in the future. Have a wonderful day!

6/10 - 괜찮아요

Mary

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Price good, location easy.
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 2일
Thank you for taking the time to provide feedback about your experience. We apologize for the dissatisfaction of your stay. We hope for another opportunity to exceed your expectations in the future. Have a wonderful day!

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were friendly Nd helpful.
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 2일
Thank you for taking the time to provide feedback about your experience. We apologize for the dissatisfaction of your stay. We hope for another opportunity to exceed your expectations in the future. Have a wonderful day!

8/10 - 좋아요

Betania

2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 8일
I had seen some Clarion Inns while traveling and they looked nice. But this place is awful. The lobby smells like mold or something worse. The furnishings are old dirty and have cigarette burns. I think I’ll pass on breakfast here in the morning. Also they had a sign up that said refunds are only reviewed Tuesday-Friday during business hours and I was checking in on Friday night so I didn’t dare ask for a refund and switch hotels. Never again. I don’t know how Choice Hotels continues to allow them to use the Clarion name.

4/10 - 별로예요

Lawrence

2023년 9월에 3박 숙박함
답변 제공: GM 님, 2023년 11월 8일
We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We take every precaution to make sure that all guests are affected as little as possible. We hope you will consider us again when you are in the area.