Dear ScottThank you for the evaluation and comments about your stay with us and for sure I will share them with our team to be better for you.Have a great time and hope to see you soon again here in home,

HiThank you for the evaluation and comments about your reservation. Were so glad to know that you had a good and enjoyable stay with us.Hope to see you soon again here in home.Kind reards

Dear PatrickThank you for share with us your evaluation and comments, were so glat to know that you enjoy your stay in this lovely City and we help to that.Was a pleasure have you here with us and hope to see you soon again hre in home.Kind regards

HiThank you for share with us your avaluation, hope you enjoyed your stay with us and this lovely City.Have a great day and of course well be waiting for you again here in home.Kind regards.

Srita. AyalaGracias por compartir su evaluación con nosotros, nos complace saber que pudo disfrutar su estancia con nosotros así como esta hermosa Ciudad.Esperamos verla de nuevo pronto con nosotros en ésta su casa, será un placer atenderla.Excelente día.

Mr. BrownThank you for the comments and evaluation. This make us feel happy to know that you enjoyed your stay with us.Ill share this with my partners and hope to see you soon again here with us.Kind regards

Sr. AdrianMuchas gracias por su evaluación, esperamos que haya disfrutado su estancia con nosotros y esperamos tenerle pronto de nuevo con nosotros.Le deseamos que tenga excelente día.

Srita. AlanisGracias por habernos tomado como su opcion de hospedaje y nos agrada saber que disfrutó su estancia cn nosotros.La esperamos de vuelta con mucho gusto en ésta su casa.

Mr. RichardsonThank you for the evaluation and comments, were so glad to know that you had a good stay and experience with us.We hope have you here in home again soon.Have a great dayMaricarmen Calixto M. Front Desk Manager Condesa DF

Miss HildrethIve had the chance to review your complain and I like to apologize for all the inconvenience you experienced during your stay.I understand how frustrating this must have been for you cant enjoy your stay for this kind of things.I will share this information with each department prioritizing the issues youve been facing with our service and will try to fix all of them.I appreciate you making us aware of your negative experience. We strive to provide excellent customer service in a timely manner, and I apologize for the inconvenience this has caused. I hope you will give us a new opportunity, I would very much like you to give us the opportunity to change the perception with which you have left the Hotel.I remain at your entire disposal.Maricarmen Calixto M. Front Desk Manager Condesa DF

Mr. Brown I hope this comment finds you good.Could you please let us know why you couldnt cover your expectations? That will help us a lot to know where we need an effort to bring the best to our clients.Hope you can share with us that information.Have a great weekend and Ill be pending of your comments.

Dear Frank. We appreciate your review and thank you for your valuable feedback. We are going to share this information with our staff as we always are looking to improve in every aspect. We hope to see you soon, it would be a pleasure to have you stay with us.

Sr. BrunMuchas gracias por habernos tomado como su opción de hospedaje para usted y su familia, para nosotros fue muy grato tenerlos aqui.Agradecemos también el tiempo que nos brinda para darnos a conocer su experiencia y creame que sus comentarios serán compartidos y trabajaremos para evitar que pasen éste tipo de incidentes en futuras estancias.Esperamos nos den la oportunidad de tenerles nuevamente con nosotros y brindarles una excelente estancia.Maricarmen Calixto M. Front Desk Manager Condesa DF

Dear LizThank you for the evaluation and comments. Were so glad to know that you enjoyed your stay with us, was a pleasure have you here in home and hope to see you again soon.

Mr. MichaelThanks for the time you take to bring us your evaluation and comments. This is very valuable to us to know where we need to make an effort to improve our service, attention and make your stay pleasant.Ill share this with the staff to let them know this and I hope you can give us the opportunity to have you here again with us.Have a great day.

Mr. SeverideWas a real pleasure have you and your wife here with us.Thank you for the evaluation and comments, Im going to share this with my partners and were so glad to know that you enjoyed your stay with us and in this lovely city.Hope to see you again here with us.Have a great day.

HiThank you for this feedback.Have a great day and hope to have you here with us son.

Dear DylanThank you for your time making this evaluation. was a pleasure have you here with us.Have a great time and hope to see you soon again here with us.

Dear CarlaThank you for your evaluation and comments that help us know where to make an effort to improve and provide a better service for you.We are in a design change process and your comments will be shared with the designers.Hope to see you again here with us and change your point of view uf us.Regards

Dear guestOur most sincere apologies about this situation, it isnt something that happens all the time and were working hard to improve in this kind of situations and dont affect our guest who are our priority.We hope you can bring us another chance to change your opinion of us.Have a great day.

Mr. PowersThanks for the evaluation, of course was a pleasure have you here with us.We hope have you here again on you next trip to this lovely City.Have a great week.

Sr. EnriqueAgradecemos nos haya tomado como su opción de hospedaje durante su visita a Ciudad de México.Esperamos verle de nuevo pronto con nosotros.

Hi TanyaThank you for your evaluation, We hope see you here with us again , have a great day .Warm regards

Hi KaterynaThank you for the evaluation and comments. We hope you have enjoyed your stay and visit in this lovely city.Will be a pleasure have you here again with us. Merry Christmas and happy holidays.

HiThank you for your evaluation, was a pleasure have your here with us.Hope youll have a happy holidays and we wish you the best for the next year.

Dear AinsleyThank you for your evaluation and comments.Was a pleasure have you here in home and hope to see you again with us on your next trip to Mexico City.Hava a happy holidays, we wish you the best.

Srita. VallejoAgradecemos nos hayan tomado como su opción e hospedaje para la visita que tuvieron a Ciudad de México.Nos complace tener sus comentarios y comparto con las áreas correspondientes los mismos para considerarlos. Estamos en un proceso de mejora contínua y ésto nos ayuda bastante para saber los puntos en que debemos poner especial atención.Esperamos que a su próxima visita tenga la oportunidad de disfrutar las instalaciones.Le deseamos un excelente día.

Dear DebraThank you for your evaluation and comments. Will be a pleasure have you here with us again on your nex trip to this lovely city.Have a great day.

Dear StephThank you for your evaluation and comments, Im going to share this with our partners and with Cesar of course.Were pleased to know that you enjoyed your stay with us. We hope to see you soon again here in home.Have a lovely day.

Dear EliseWe are glad to know that the efforts of my colleagues to make your stay pleasant were good.Thank you for your comments and we hope to see you again here with us on your next trip to Mexico City.Was a pleasure have you here with us.Kind regards

Sr. González Graias por compartir con nosotros sus comentarios, mismos que tomaremos en cuenta en las areas correspondientes para mejorar tanto instalaciones como servicios y que ustedes puedan disfrutar y tener una estancia placentera. Esperamos tenerle de vuelta pronto con nosotros en ésta su casa en Ciudad de México.

Dear Kenneth, First of all thank you for sharing your experience with us, it makes us improve. Regarding the floor, carpet and furniture we understand its worn and we are currently working on refurbishing all our rooms. We have recently started with the first floor. In relation to the macaroons and the shower gel, next time please let us know and our team will be more than happy to assist you with new fresh products. Please be sure to contact me for your next visit, in order to make it as special as possible. Once again thank you for staying with us and your comments. Juan Tamames General Manager Condesa DF

Dear Chantal We are very happy to hear that you chose us as your to go hotel in Mexico City, it truly means a lot to us. The hotel's commitment is always to offer the best experience and to exceed your expectations. This is why the works were dully organised in advance to ensure that your experience was affected as little as possible. With the best of intentions, the works were scheduled from 09:30 until 21:00, taking into account that most guests would have showered before or after this time. Unfortunately, the works had several setbacks, which were not foreseen in the works study, but we have tried to alleviate them as quickly as possible. This is why the service was affected for more hours than scheduled. On behalf of myself and the entire Condesadf team, we would like to extend our sincere apologies for any inconvenience this situation may have caused you. We would like to make it up to you and offer you a complimentary room in order to give you the expericne you deserve. All the best, Juan Tamames N. General Manager Condesa DF

Hi Sarah Thank´s for this evaluation. We´re so glad to know that you enjoyed your stay with us and hope that you can take us as your hosting option during your next visit to Mexico City. Kind regards

Hi Diane Thank you for share your comments with us and we do really sorry that you can´t enjoy in a 100% your stay with us. We always try to do the best for our guest and hope you can bring us a second chance to give you our best if you come back to Mexico City. Your photos are amazing. Kind regards

Hi Thank you for your comments and evaluation. I´ll share this with my partners this as motivation for all of us to bring our best everyone. Was a pleasure have you here with us and we´re so glad that you enjojed your stay. Hope to see you soon again. Kind regards

Hi We do really sorry that you can´t enjoy your stay with us and please accept our apologize for this. We share your comments to our staff to be sure that all of us will do our best for our guest. This make us give an extra effort to bring the best for you. I hope you can give us another chance on your next trip to Mexico City. Kind regards Maricarmen Calixto M. Front Desk Manager. Condesa DF

Hi Thank you for share with us your evaluation and comments. We hope to have you here with us again. Kind regards.

Hi Thank you for your comments and evaluation, this help us to make an effort to give the best our guest. I´ve share this information with my partners to work hard and care all the mentioned details .

Buen dia Muchas gracias por compartir sus comentarios y evaluación . Esperamos que su estancia haya sido satisfactoria y deseamos que pronto vuelva a ésta su casa, Condesa DF.

Hi Ms. Heather Thank you for your comments cause that help us to be better for you. We hope to have have you here with us again. Was a pleasure and please keep safe and healthy. Regards

Ms. Celeste Thank you for the time to share with us your comments and evaluation, that help us to be better for you. We are making our best to bring you all that you need and more. We hope you can be safe and healthy and see you for a next time Kind regards

Hi Thank you for your evaluation and comments. We hope to see you soon with us again. Great day.

Hi Thank you for this evaluation. We hope that you enjoyed your stay with us. Was a pleasure have you here in home and we wish to see you again soon. Have a great day.

Hi Thank you for your comments and evaluation. We´ll take care of the details that you mention in the rooms. We hope to see you soon with us again. Great day.