숙박 시설의 전망

그란 호텔 시우다드 데 멕시코 여행 후기

4.5 out of 5

이용 후기

9.8

최고예요

평점 10 - 훌륭해요. 1003개 이용 후기 중 889개" "
평점 8 - 좋아요. 1003개 이용 후기 중 83개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 15개" "
평점 4 - 별로예요. 1003개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 10개" "

10/10

청결 상태

10/10

직원 및 서비스

9.6/10

편의 시설/서비스

9.8/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

8/10 - 좋아요

HyunJung

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
대체적으로 만족스러운 경험.
2022년 2월에 1박 숙박함
답변 제공: Guest Service 님, 2022년 2월 8일
Dear Hyun, We are really proud that your stay was as good as you expected. It would be a pleasure to welcome you back in the near future. Best wishes,

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The history of the property, especially the old style elevator, the amazing friendly and helpful staff, the rooftop bar and restaurant. The unique French style of the hotel, and our large suit. Only complaint is that I unfortunately did not stay longer due to a connecting flight the next morning. Definitely will stay there again when I am in Mexico City.
2024년 5월에 1박 숙박함
답변 제공: Guest Service 님, 2024년 5월 9일
Thank you for sharing your experience at Gran Hotel Ciudad de México. It Is great to hear that you enjoyed the history, staff, rooftop bar, and style of the hotel. We hope you can stay longer on your next visit. Thank you, John!

10/10 - 훌륭해요

Diana

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Loved it. Great area. Great views. Great food. No complains.
2024년 5월에 1박 숙박함
답변 제공: Guest Service 님, 2024년 5월 8일
Thank you, Diana, for sharing your positive review of Gran Hotel Ciudad de México. It was great to hear that you appreciated the location, views, and food.We would love to see you again.Best wishes,

10/10 - 훌륭해요

Guadalupe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente
2024년 5월에 3박 숙박함
답변 제공: Guest Service 님, 2024년 5월 6일
Estimada Guadalupe,Gracias por haber contado con una agradable estancia en el Gran Hotel Ciudad de México. Estaremos encantados de volver a ser sus anfitriones. Cordialmente,

10/10 - 훌륭해요

Deborah

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the location and the architecture of the hotel. Staff was super helpful, and the margaritas served on the terrace were yummy.
2024년 4월에 3박 숙박함
답변 제공: Guest Service 님, 2024년 5월 2일
Dear Deborah, Thanks for your feedback, and we are so glad that you had an amazing stay at Gran Hotel Ciudad de México.We would be enchanted to see you again soon! Best wishes,

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Guest Service 님, 2024년 5월 3일
Estimada María,Gracias por haber contado con una agradable estancia en el Gran Hotel Ciudad de México. Estaremos encantados de volver a ser sus anfitriones. Saludos,

10/10 - 훌륭해요

Winnie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
def recommend to friends
2024년 4월에 1박 숙박함
답변 제공: Guest Service 님, 2024년 4월 29일
Dear Winnie,Thanks for having a wonderful stay at Gran Hotel Ciudad de México and for recommending us to other travelers. We would be delighted to welcome you back again! Best wishes,

10/10 - 훌륭해요

Elizabeth A.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a beautiful and well-appointed hotel, historic but also has modern touches. And the staff is superb. We felt welcomed and cared for.
2024년 4월에 1박 숙박함
답변 제공: Guest Service 님, 2024년 4월 27일
Dear Elizabeth,What a joy to read your marvelous review! It means the world to us to know that you had such an exceptional stay at Gran Hotel Ciudad de México.We look forward to welcoming you back shortly!Best regards,

10/10 - 훌륭해요

Lena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property and the staff was more than helpful. Highly recommend!
2024년 4월에 5박 숙박함
답변 제공: Guest Service 님, 2024년 4월 25일
Dear Lena, Thanks for your feedback and your appreciation of the service and the installations. We would be enchanted to see you again at Gran Hotel Ciudad de México. Best regards

10/10 - 훌륭해요

Gabriela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly yet professional and very helpful.
2023년 11월에 2박 숙박함
답변 제공: Guest Service 님, 2024년 4월 25일
Dear Gabriela, Thanks for your feedback, we are happy to know that you had an incredible stay at Gran Hotel Ciudad de México. It was nice that you recognized the courteous service from the staff.It will be a pleasure to welcome you back soon!Best wishes,

10/10 - 훌륭해요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very welcoming & nice overall love the historic vibe of this hotel
2024년 4월에 2박 숙박함
답변 제공: Guest Service 님, 2024년 4월 24일
Dear Jennifer,What an extraordinary comment, we truly appreciate your words, and we are happy to hear that you really had a wonderful stay at Gran Hotel Ciudad de México.It would be a pleasure to welcome you back soon!Best regards,

10/10 - 훌륭해요

Luis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing historic property. Staff is great and they greet you with a glass of champagne. Highly recommended.
2024년 4월에 1박 숙박함
답변 제공: Guest Service 님, 2024년 4월 23일
Dear Luis,We are so glad to know that you had the opportunity to stay at Gran Hotel Ciudad de México, and we want to thank you for your feedback. Allow us, to welcome you back again soon! Best wishes,

8/10 - 좋아요

Kerry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
the hotel is a must see for the grand art and design, service was first class
2024년 4월에 1박 숙박함
답변 제공: Guest Service 님, 2024년 4월 22일
Dear Kerry,Thank you for your kind words of your recent stay. It was a pleasure that you enjoyed the service, decoration, and the hospitality. We would be enchanted to see you again soon!Best wishes,

10/10 - 훌륭해요

Kathryn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved this beautiful vintage hotel with its Tiffany glass ceilings, wrought iron balconies & bellmen in scarlet uniform. The hotel was safe & clean. We chose the Master Suite with Zócalo view, which was spacious & elegant. We felt like we’d stepped back into another age. Be warned though— the Zocalo is vibrant & lively re: LOUD. The day we left, they were setting up for a huge highly amplified concert in the plaza behind the hotel. The WiFi is also reeeeally slow & it’s a pain to catch an Uber from there. Don’t let these things scare you away, though!
2024년 4월에 7박 숙박함
답변 제공: Guest Service 님, 2024년 4월 22일
Dear Kathryn,Thank you for sharing your review about your stay at Gran Hotel Ciudad de México. We are glad that you had an amazing time with us, and that you enjoyed the room, the ambiance, and the hospitality.Regarding the WI-FI, we are sorry for this situation, however; we will verify that it can work faster and more efficiently in all areas of the hotel. As for the Uber, you can always take one at the corner of Palma Street, or if you want the front desk can help you with a secure taxi. We would be so glad to see you again! Best wishes,

10/10 - 훌륭해요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very accommodating staff in a beautiful historic building
2024년 4월에 1박 숙박함
답변 제공: Guest Service 님, 2024년 4월 16일
Thank you for sharing your experience, Jeff. It's great to hear that the staff at Gran Hotel Ciudad de México was accommodating. The historic building must have added to the charm of your stay.

10/10 - 훌륭해요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is very well located and is beautiful. Staff treated up superbly, upgrading us to a suite and allowing us to extend out stay in the same room.
2024년 4월에 1박 숙박함
답변 제공: Guest Service 님, 2024년 4월 15일
Dear Andrew, Thank you for sharing your experience at Gran Hotel Ciudad de México. It is great to hear about the excellent location, beautiful facilities, and superb staff service. We hope to see you again soon!Best wishes,

10/10 - 훌륭해요

Brindan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Historical building and location top the list. The Terraza restaurant view of the Zacolo is worth the price.
2024년 4월에 2박 숙박함
답변 제공: Guest Service 님, 2024년 4월 15일
Dear Brindan, Thank you for your review. It sounds like you enjoyed the historical building and the location of the Gran Hotel Ciudad de México. The view from the Terraza restaurant must have been spectacular!We are looking forward to seeing you again!Best wishes,

10/10 - 훌륭해요

Dag 님, CHARLOTTE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
El hotel bellisimo, amabilidad y calidad
2024년 4월에 1박 숙박함
답변 제공: Guest Service 님, 2024년 4월 18일
Estimado Drag,Agradecemos su comentario en relación con su estancia en el Gran Hotel Ciudad de México. Nos alegra haber logrado alcanzar sus expectativas y esperamos seguir contando con su preferencia. Saludos cordiales,

6/10 - 괜찮아요

SHARON 님, laredo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Es un hotel cansado de otro siglo que no han remodelo para traerse al día. La entrada al hotel desde el estacionamiento es deprimente
2024년 4월에 1박 숙박함
답변 제공: Guest Service| 님, 2024년 4월 15일
Estimada Sharon,Gracias por compartir su opinión y sentimos que tanga esta impresión de nosotros. En el Gran Hotel Ciudad de México estamos en constante cambio, siendo un hotel histórico que cuenta con estilo Art Nouveau; sin embargo, siempre trabajamos para mejorar nuestras instalaciones. Desafortunadamente, el estacionamiento es independiente, no obstante abordaremos esta situación con los encargados del mismo. Seguimos a sus órdenes, esperando que nos pueda brindar una segunda oportunidad. Sinceramente,

10/10 - 훌륭해요

Pavel 님, Foster City

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice historical hotel in the very center of Mexico City.
2024년 4월에 3박 숙박함
답변 제공: Guest Service 님, 2024년 4월 13일
Dear Pavel,,Thank you for your review of Gran Hotel Ciudad de México. It is great to hear you enjoyed the historical charm of the hotel's central location. We would love to see you again!Best wishes,

10/10 - 훌륭해요

Tomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s a historic building located at the heart of the city. There was construction and changes around the Zocalo’s Plaza.
2024년 4월에 7박 숙박함
답변 제공: Guest Service 님, 2024년 4월 13일
Dear Tomas,Thank you for sharing your experience at Gran Hotel Ciudad de México. Being located in a historic building must have been quite a unique experience. It would be a pleasure to see you again!Best wishes,

10/10 - 훌륭해요

Brian

연인과의 여행
좋아요: 편의 시설/서비스
Beautiful historical building in the heart of the city. Perfect location.
2024년 4월에 4박 숙박함
답변 제공: Guest Service 님, 2024년 4월 10일
Thank you for your review, Brian. We are glad to hear you enjoyed the historical building and the location of Gran Hotel Ciudad de México.It would be a pleasure to see you again soon!Best regards,

8/10 - 좋아요

Eli

2024년 4월에 5박 숙박함
답변 제공: Guest Service 님, 2024년 4월 30일
Estimada Eli, Agradecemos por su estancia en el Gran Hotel Ciudad de México y estaremos encantados de darle la bienvenida en su siguiente viaje. Saludos cordiales,

10/10 - 훌륭해요

maxine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved everything
2024년 4월에 1박 숙박함
답변 제공: Guest Service 님, 2024년 4월 18일
Dear Maxine,Thanks for your kind comments, and we are proud to know that you had an incredible stay at Gran Hotel Ciudad de México. We would be enchanted to be your hosts, again, on your next trip.Best regards,

10/10 - 훌륭해요

Diana 님, ALPINE

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was so nice and very attentive. I highly recommend staying here. The amenities and VIP treatment was a beautiful experience.
2024년 3월에 3박 숙박함
답변 제공: Guest Service 님, 2024년 4월 8일
Dear Diana,Thank you for your review. We are glad to hear you had such a positive experience at Gran Hotel Ciudad de México. Your kind words about the staff's attentiveness and the VIP treatment will surely help other guests make an informed decision. We hope to welcome you back soon!Were regards,

10/10 - 훌륭해요

David 님, El Paso

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, right on the zocalo. It’s not necessarily quiet. There are many people and sometimes protests at the zocalo. Mexico is not known for being quiet but this hotel is spectacular, superb service. The restaurant has a beautiful view. Will stay again. Very walkable to many attractions so bring comfortable shoes.
2024년 2월에 4박 숙박함
답변 제공: Guest Service 님, 2024년 4월 8일
Dear David, Thank you for sharing your review of Gran Hotel Ciudad de México. It's great to hear that you enjoyed the service and beautiful view from the restaurant. The central location does come with some lively atmosphere due to its proximity to the Zócalo. We look forward to welcoming you back again soon!Best wishes,

8/10 - 좋아요

Ajoy 님, Saratoga

2024년 3월에 5박 숙박함
답변 제공: Guest Service 님, 2024년 4월 29일
Dear Ajoy,We want to thank you for staying at Gran Hotel Ciudad de México. As a valued guest, we are eager to see you again! Kind regards,

8/10 - 좋아요

NANCY 님, Potomac

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Guest Service 님, 2024년 4월 26일
Estimada Nancy,Gracias por su estancia en el Gran Hotel Ciudad de México y esperamos volver a recibirla. Saludos cordiales,

10/10 - 훌륭해요

Jane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Guest Service 님, 2024년 4월 8일
Dear Jane,Thanks for staying with us, and for your feedback. We will be enchanted to see you again on your next trip!Best wishes,

2/10 - 너무 별로예요

Joel

2024년 3월에 1박 숙박함
답변 제공: Guest Service 님, 2024년 4월 23일
Estimado Joel, Sentimos, no haber logrado alcanzar sus expectativas y nos gustaría conocer más detalles para brindarle un seguimiento personalizado, por lo que nos puede escribirnos a guestservice@granhotelcdmex.com.mxSinceramente,

10/10 - 훌륭해요

jose ismael de la

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy buen hotel .bien situado.personal de restaurantes excelente principalmente Maria.belloys muy atentos .solo negativo es que desaparecieron tres brasieres straples de mi esposa de las gavetas de la habitacion.
2024년 3월에 7박 숙박함
답변 제공: Guest Service 님, 2024년 4월 1일
¡Gracias por compartir tu experiencia en el Gran Hotel Ciudad de México! Lamentamos mucho la situación de los objetos extraviados. Nos alegra saber que disfrutaste de la ubicación y del personal del restaurante, especialmente de María. Esperamos volver a recibirlo. ¡Saludos, Jose Ismael De La!

10/10 - 훌륭해요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the interior and grandness of the hotel. The ceiling is gorgeous and restaurant, terraza was fantastic
2024년 3월에 3박 숙박함
답변 제공: Guest Service 님, 2024년 3월 30일
Thank you for sharing your feedback, Maria! It is great to hear that you loved the interior and grandness of the Gran Hotel Ciudad de México. The gorgeous ceiling and fantastic Terraza restaurant definitely add to the overall experience. Your kind words are truly appreciated.See you again soon!

10/10 - 훌륭해요

Pradip K

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very personable and helpful staff. Beautiful interior. Well-kept lounge. Street noise was occasionally bothersome. Hailing Uber was not convenient.
2024년 3월에 5박 숙박함
답변 제공: Guest Service 님, 2024년 3월 25일
Thanks for sharing your experience at Gran Hotel Ciudad de México! It sounds like you had a wonderful stay with friendly staff and a perfect location. It's great to hear that you had an amazing time at La Gran. Hope to see you again soon!

10/10 - 훌륭해요

Tetsuya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Guest Service 님, 2024년 3월 25일
Estimada Tetsuya,Gracias por su valoración sobre su estancia en el Gran Hotel Ciudad de México. Estaremos encantados de volver a ser sus anfitriones. Saludos,

10/10 - 훌륭해요

Belinda 님, houston

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super nice and quiet hotel! We received a discount as VIP to brunch which is at Terraza upstairs. Very good food and the view was amazing !! We also had dinner there.It’s pretty close to everything, we used Uber no problem to get around. I would definitely recommend.
2024년 3월에 2박 숙박함
답변 제공: Guest Service 님, 2024년 3월 19일
Dear Belinda,thank you for choosing us. We loved serving you and will always be happy to serve you.We hope you will be back soon to continue enjoying our location, restaurant and facilities. Greetings.

10/10 - 훌륭해요

Erika

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel. The location was perfect, across from the zocalo and near many restaurants. Also close to subway. The staff were so lovely. Also the security was impressive.
2024년 3월에 8박 숙박함
답변 제공: Guest Service 님, 2024년 3월 19일
Dear Erika,Thank you for your feedback, we are happy that you enjoyed our location, service and the security we provide to our guests. We hope to see you soon.Greetings.

10/10 - 훌륭해요

YESENIA

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I definitely recommend this hotel. All the staff are nice and friendly. My kids and I enjoyed it so much. Everything was walking distance and they also had taxi service who driver Flavio was also really friendly. You should really consider this place while traveling to Mexico City.
2024년 3월에 3박 숙박함
답변 제공: Guest Service 님, 2024년 3월 19일
Dear Yesenia,thank you for your preference, we are very glad that you enjoyed the services we offer to our guests as well as the excellent service you will always receive from us, Be sure that we are going to tell Flavio about your kind review. Best wishes.

6/10 - 괜찮아요

mojdeh

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every thing was perfect about this hotel except the first nigth was realy noisy(loude music) from street!
2024년 2월에 4박 숙박함
답변 제공: Guest Service 님, 2024년 3월 15일
Dear Mojdeh,Thanks for your comment, and we are sorry about the inconvenience with the street noise. On your next reservation, we can offer you options for your comfort as a room with an internal view, that rooms are quiet, and you can be more satisfied.We hope to see you again Sincerely

10/10 - 훌륭해요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel itself was very ornate and traditional. Unfortunately, it was quite noisy during our stay as there was a presidential rally taking place in the large plaza outside. You cannot drive right up to the door of the hotel as the hotel is off a street which is for pedestrians only, so you have to carry your bags a block to get to the front door. The staff help you when you are leaving. Our room never got cool enough at night. We asked them twice to look into the cooling system, but they were not able to get it cooler, even though we ran it at 50 F, it probably never got below 74. We did find a fan in the closet when we were packing to leave. We asked at the desk if we could get a room fan, and they said they didn't have any, so not sure why they said that. The bed and room were very good otherwise. Water pressure in the shower was fantastic! The staff were very helpful and considerate. The snacks put out in the lounge could have been better, but they were free, so... The restaurant was good, but not real Mexican food, for that there are a number of good restaurants within walking distance. I'd definitely stay there again, but I would get the fan out at night.
2024년 2월에 5박 숙박함
답변 제공: Guest Service 님, 2024년 3월 15일
Dear William,Thanks for your comment, and we are going to take it into account to be better and give you the service that you deserve,we will verify that the air conditioning is working efficiently.It would be a pleasure to receive you again. Best wishes.

10/10 - 훌륭해요

Jesus

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was the best option
2024년 3월에 5박 숙박함
답변 제공: Guest Service 님, 2024년 3월 15일
Dear Jesús, We appreciate your feedback and are thrilled to hear that you had a fantastic stay at Gran Hotel Ciudad de México! We hope to see you again soon! Kind regards,

10/10 - 훌륭해요

Miguel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Guest Service 님, 2024년 4월 1일
Estimado Miguel, Gracias por su valoración sobre su estancia en el Gran Hotel Ciudad de México. Esperamos volver a ser sus anfitriones. Saludos,

10/10 - 훌륭해요

Martha 님, Tampa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing service and superb location! Im amazed at the high quality of this hotel. I was with my mom, treated us like royalty. Everything has been super easy.
2024년 3월에 4박 숙박함
답변 제공: Guest Service 님, 2024년 3월 12일
Dear Martha. Thanks for your comment, it was a pleasure to serve you we hope to receive you again soon.Best wishes.

10/10 - 훌륭해요

Dennis Donald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing architecture right in the middle of city square. Old world charm in full display—highly recommend!
2024년 3월에 3박 숙박함
답변 제공: Guest Service 님, 2024년 3월 7일
Dear Dennis, We appreciate your feedback and are thrilled to hear that you had a fantastic stay at Gran Hotel Ciudad de México! We hope to see you again soon! Kind regards,

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful building and amazing decor, large rooms and bathrooms. Very comfortable and in a great location. The staff was amazing and very helpful.
2024년 3월에 2박 숙박함
답변 제공: Guest Service 님, 2024년 3월 6일
Dear Angela,Thank you very much for your preference and for sharing your experience with us! We are very happy to read that you enjoyed your stay at Gran Hotel Ciudad de México. We hope to welcome you back again!Best wishes,

10/10 - 훌륭해요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mexico City was beautiful.
2024년 2월에 3박 숙박함
답변 제공: Guest Service 님, 2024년 3월 5일
Dear Carlos,Thanks for your comment about your recent stay. We are so glad that we exceeded your expectations, and we would love to see you again.All the best.

10/10 - 훌륭해요

Angelica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente servicio todos muy amables y el hotel muy limpio lo recomiendo y la ubicación muy buena y segura ☺️
2024년 2월에 4박 숙박함
답변 제공: Guest Service 님, 2024년 3월 5일
Estimada Angélica,Agradecemos su valoración con respecto a su estancia en el Gran Hotel Ciudad de México. Nos sentiremos muy contentos de volver a ser sus anfitriones. Un cordial saludo,

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful historic hotel. Well appointed, very clean, and well maintained. Excellent staff. Absolutely superb!
2024년 3월에 1박 숙박함
답변 제공: Guest Service 님, 2024년 3월 4일
Dear James,Thank you for leaving your kind comment. We are so happy that you had an outstanding experience at Gran Hotel Ciudad de México. We would love to see you again. Best regards,

10/10 - 훌륭해요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Located in the historic district it was within walking distabce of parks and museums. It offers an authentic Mexico City experience.
2024년 2월에 5박 숙박함
답변 제공: Guest Service 님, 2024년 3월 2일
Dear Steven,Thank you for staying at Gran Hotel Ciudad de México and for sharing your experience. We are delighted to read you enjoyed your stay with us, and we truly look forward to welcoming you back in the near future.Best regards,

10/10 - 훌륭해요

Hugo 님, Justin

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall great location, great service. Great view to el zocalo.
2024년 2월에 3박 숙박함
답변 제공: Guest Service 님, 2024년 2월 28일
Dear Hugo,Thanks for sharing your opinion and for having an amazing stay at Gran Hotel Ciudad de México. We would be enchanted to see you again on your next trip!Best wishes,

10/10 - 훌륭해요

sheik wazir

2024년 2월에 5박 숙박함
답변 제공: Guest Service 님, 2024년 3월 20일
Dear Sheik,thanks for your evaluation, we hope to see you back again to give you just the best service. Sincerely,