There were a couple of issues. Me and my wife stayed for 3 nights, (5/24-24 to 5/27/24, second night a pair of shoes were missing!!,we reported and a day later 2 people came and register the room like we were hiding something,(them called protocol), the third night my headphones were missing, ($350 worth), we were heading to the airport, so we never get to talk to the manager, I will definitely will report this to the HQ, and never come back!!!