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Alexander, Member of The Leading Hotels of the World

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Luxury
VIP Access
5.0 star property
9.4

Exceptional

Modern sanctuary in Mexico City

Understated elegance defines the exclusive Alexander Spa, where deep-tissue massages await after neighborhood exploration. Super attentive staff welcome guests to one of Mexico City's best luxury retreats. The great gym and restaurant complement thoughtfully designed spaces rivaling any other.

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
The current price is ₩642,039
₩842,677 total
includes taxes & fees
May 31 - Jun 1

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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

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  • Pet friendly
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9.4 out of 10, Exceptional, 2,391 reviews
The price is ₩556,655
₩665,210 total
includes taxes & fees
May 30 - May 31
InterContinental Presidente Mexico City by IHG
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 600 to 3000 per person
  • Airport shuttle fee: USD 400 per vehicle (roundtrip, maximum occupancy 4)
  • Hosted evening meal: USD 250

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Alexander, Member of The Leading Hotels of the World pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Alexander, Member of The Leading Hotels of the World?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Alexander, Member of The Leading Hotels of the World on May 31, 2026 start from ₩642,039, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Alexander, Member of The Leading Hotels of the World?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Alexander, Member of The Leading Hotels of the World?

Check-out is at 11:00 AM.

Does Alexander, Member of The Leading Hotels of the World provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 400 per vehicle applies.

Where is Alexander, Member of The Leading Hotels of the World located?

Located in Miguel Hidalgo, this luxury hotel is 0.3 mi (0.4 km) from Paseo de la Reforma and within 6 mi (10 km) of Palacio de Bellas Artes and Zócalo. Basilica of Our Lady of Guadalupe and Autódromo Hermanos Rodríguez are also within 9 mi (15 km). Auditorio Station is 19 minutes by foot and Polanco Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

10

Cleanliness

9.6

Amenities

9.8

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 83 out of 97 reviews
Rating 8 - Good. 5 out of 97 reviews
Rating 6 - Okay. 5 out of 97 reviews
Rating 4 - Poor. 0 out of 97 reviews
Rating 2 - Terrible. 4 out of 97 reviews

Reviews

Verified

10/10 Excellent

Haim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, still great service and staff
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

wayne

Liked: Cleanliness, property conditions & facilities
Luxury Stay with Top Notch Service!! Room was sleek, sexy and something special!!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Andreina

Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience! Amazing room
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great rooms and service!
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Daisy

Liked: Cleanliness, amenities, property conditions & facilities
Honestly, the best hotel in Mexico the rooms are out of time restaurants nearby beautiful part to walk around definitely recommend it
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Excellent boutique property. Ourstanding service, and rooms beyond comparison in Mexico
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience overall, hotel is nice and staff has been very welcoming every time I stay at this property. Love the hotel and the area.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Wilfrido

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Property, Hight Quality, High Technology, Prime Location.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel extensively to Mexico City for business (sometimes twice a month) and have stayed at most brand name and boutique hotels in the Polanco, Condesa, and Colonia Roma neighborhoods. Since I travel there so often I like to stay at different places to get to know the city better and to avoid monotony. Of all the places I have stayed at, Alexander Hotel has the nicest and best appointed rooms in the city - the Ritz Carlton being a close second. The hotel also has a great gym, a vey nice lobby/bar area, and is walking distance from multiple restaurants and coffee shops. Another good thing, is that the hotel is new and is not well known, a such the occupation has been low the three times I have stayed there. Staff is great and tries very hard to provide high quality service.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service
Excelente hotel
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in May 2026
Verified

10/10 Excellent

Maximilian

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Polina

Liked: Cleanliness, amenities, property conditions & facilities
One of my best stays ever! Would love to come back
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and fantastic room.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff!!!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

SHARON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property was a great surprise from design, comfort, details, staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I’ve ever stayed at !!!!!!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly the best hotel room I’ve ever stayed it. The Alexander Suite was truly amazing. Every detail was beyond. Can’t wait to come back.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So those of you that read my reviews know I travel for a living, and I work in the hotel industry… This may be my new favourite hotel. I could write a book on this property and how it is the absolute model of how to design, build and operate a luxury hotel. So firstly, good luck finding it, this place is SO exclusive there’s no name on the building and you have to hunt it out, it’s worth the trouble. The bar / restaurant - beautiful, epic team that literally nothing is too much trouble for, they make you want to order something ridiculous just to see if they’d actually make it happen for you! Next - the suite itself, No detail has been spared, no touch missed, no thought left hanging, this is potentially one of the most beautifully appointed hotel rooms I’ve stayed in. I’ve build a dozen hotels that cost triple the ADR of this one, they aren’t a patch!. The bathroom and wardrobing architecture (and it is architecture, so much more than just furniture / fittings) is simply stunning, so stunning I fully intend to replicate it in my new house 😂. The gym - compact but we did a full 90min power lifting workout in it and again I fully intend to put this gym setup in my actual home. Lastly house keeping and front of house team. Outstanding, some of the best in the industry. This small hotel is beyond words. I asked how, given the ADR and the quality how it’s making a profit - the answer was simple, the owners are rich, wanted the best, and they don’t care. They won!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Bruce

Ac not adequate to cool room. Loud music all night
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 4 nights in May 2025
Verified

2/10 Terrible

robert

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Construction noise all night long midnight til 5am non stop jackhammers. Called multiple times no help. STAY AWAY
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2025