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W Mexico City

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Luxury
5.0 star property
8.8

Excellent

Serene spa retreat in Polanco

Sleek and modern, the W Mexico City's full-service spa offers body treatments and aromatherapy. Two exceptional on-site restaurants serve delicious Mexican cuisine, with praised fish tacos. Attentive concierge staff arrange dinner reservations and plan personalized sightseeing.

Popular amenities

  • Hot tub
  • Pet friendly
  • Air conditioning
  • Gym
The current price is ₩552,375
₩660,088 total
includes taxes & fees
May 30 - May 31

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InterContinental Presidente Mexico City by IHG

Polanco
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 2,391 reviews
The price is ₩552,375
₩660,096 total
includes taxes & fees
May 30 - May 31
InterContinental Presidente Mexico City by IHG
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About this property

W Mexico City

  • Luxury hotel near Paseo de la Reforma
  • Close to Auditorio Nacional and Avenida Presidente Masaryk, W Mexico City provides a terrace, a garden, and dry cleaning/laundry services. Indulge in a body scrub, a facial, and a massage at the onsite spa. Be sure to enjoy Mexican cuisine and more at the two on-site restaurants. In addition to a bar and a health club, guests can connect to free WiFi in public areas.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge)
    • An elevator, tour/ticket assistance, and concierge services
    • A porter/bellhop, luggage storage, and wedding services
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 237 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
  • More amenities include:
    • Recycling and LED light bulbs
    • Bathrooms with designer toiletries and hair dryers
    • 30-inch TVs with satellite channels
    • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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5 restaurants, breakfast, lunch, dinner served; French cuisine
InterContinental Presidente Mexico City by IHG
Polanco
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 2,391 reviews
The price is ₩552,375
₩660,096 total
includes taxes & fees
May 30 - May 31
InterContinental Presidente Mexico City by IHG
Compare similar properties

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 550 per pet, per stay, plus a one-time cleaning fee of MXN 1350
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 640 for adults and MXN 260 for children
  • Valet parking fee: MXN 90 per night
  • Pet fee: MXN 550 per pet, per stay plus MXN 1350 one-time cleaning fee
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses some solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is W Mexico City pet-friendly?

Yes, W Mexico City allows cats and dogs (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a fee of MXN 550 per pet, per stay. A cleaning fee of MXN 1350 also applies.

How much does it cost to stay at W Mexico City?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at W Mexico City on May 30, 2026 start from ₩552,375, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for MXN 90 per night.

What time is check-in at W Mexico City?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at W Mexico City?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is W Mexico City located?

Located in Polanco, this luxury hotel is within a 5-minute walk of Campo Deportivo Militar Marte, Paseo de la Reforma, and Avenida Presidente Masaryk. Auditorio Nacional and Chapultepec Park are also within 10 minutes. Auditorio Station is 8 minutes by foot and Polanco Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.4

Cleanliness

9.6

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 679 out of 1006 reviews
Rating 8 - Good. 160 out of 1006 reviews
Rating 6 - Okay. 85 out of 1006 reviews
Rating 4 - Poor. 42 out of 1006 reviews
Rating 2 - Terrible. 40 out of 1006 reviews

Reviews

Verified

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, amenities
Wonderful kind staff members, great property, excellent location
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities
Staff was very helpful and pleasant
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

lee

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Safe. Wonderful amenities. Staff was excellent.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities
Staff was great
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

nigel

Liked: Cleanliness, amenities, property conditions & facilities
Super hotel. Lovely staff and breakfast. Great room. Nice little spa. Would definitely stay again.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Amy

Disliked: Property conditions & facilities
Room was old, cold, Outdated. Hallways felt dirty..carpet not clean. Room service was good. fast delivery and fair price. Lobby bar was nice. Convenient location.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Shamli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel location with easy access to fabulous restaurants and nearby park and attractions. The hotel room was quite spacious for a girls trip. The hotel staff was attentive and pleasurable. They ensured we were supported during our stay. Nice hotel and safe area.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

nigel

Liked: Cleanliness, amenities, property conditions & facilities
Super. Great room, small but lovely spa.excellent breakfast. Safe neighbourhood. Would definitely return.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is centrally located in a hip, walking friendly and beautiful neighborhood.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff, safe area, beautiful rooms
Stayed 4 nights in May 2024
Verified

8/10 Good

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really appreciate the location, it's really good if you are looking for a walkable area and have many things near the hotel.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and super friendly!
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. The staff was so helpful especially the concierge who plans a number of trips for our family
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property went above and beyond to make our stay great!
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't ask for a better stay location. Invigorating design, staff efficiency and friendliness, clean, easy walking to many restaurants and shopping. Would highly recommend the W for your next stay.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Fabulous location & service @ the hotel
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Berhane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, very cooperative and very amiable staff❤️
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was lively, fun, and nice. Loved the jacuzzi & spa. Would definitely stay here again if I go back to MXC.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel, they catered to our every request. Staff was excellent! Room service delicious at 2am. Location is great, a short walk to great restaurants, lots of options. In a very quiet part of town despite being so close to everything.
Verified

10/10 Excellent

Heber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from the hotel front desk was beyond great! Compared to the other W’s I stayed before, this is my favorite so far!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is very comfortable and spacious. everyone in the hotel are very servicial and friendly. Amazing staying
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Robert Andell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely Amazed..!

Great location...attentive staff...?
Stayed 2 nights in Feb 2025
Verified

8/10 Good

pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome service
Stayed 6 nights in Nov 2024
Verified

6/10 Okay

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge, securities, waiters at bar, bellman were amazing. As well as spa. The hotel is good because of the people.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Great neighborhood, amazing hotel, nice rooms, great staff. Truly a10 out of 10.
Stayed 3 nights in Mar 2024